MSP Today Featured Article Archive

Axcient Announce David Bennett as CEO to Accelerate Growth
The Denver-based software company, Axcient - a leader in business availability and cloud migration solutions for Managed Service Providers (MSPs) have recently announced that David Bennett, the former Chief Revenue Officer at IT security company, Web…

Managed Cloud Services Offer Advantages for Financial Institutions
Managed private cloud services help middle market companies meet customers' specific business and regulatory requirements through customization within either a single tenancy or multi-tenant model.

Boosting MSP Business with the Right Culture
Your company just started its own service provider business, but leadership may not have a clue as to creating the proper culture, hiring the right people or maximizing business growth at the same time. During the session at MSPExpo, "How to Create t…

MSPExpo Showcases Opportunity for Savvy MSPs
MSPs are converging on South Florida this week, with MSPExpo building momentum on the event's opening day. Opportunities are everywhere for savvy MSPs, and the panel, "Managed Services Opportunities for Cloud and Hybrid Voice & Unified Communications…

Pax8: How Providers Can Simplify Their Cloud Migrations
Service providers have to leverage cloud to increase their capabilities and deliver better, faster, and more services to customers. The challenge, though, is making that transition to cloud models.

What's Changing in Cloud Communications (Part 2)
How are emerging technologies like blockchain, artificial intelligence, IoT driving new models for unified communications services and ushering in the Future of Work?

What's Changing in Cloud Communications (Part 1)
There are many variables impacting business communications, both positively and negatively. Cloud Communications vendors are evolving to eliminate inefficiencies and drive better communications capabilities.

Yottabyte: How Service Providers Can Keep Pace with Amazon and Google
In a world dominated by the Amazons and Googles of the world, anything but optimized processes, infrastructure, and workloads will not meet user demand. In order to remain agile and responsive, cloud is no longer an option.

ServiceTree: Meeting the Need for Speed with Modern IT Support Solutions
MSPs are faced with increased competition and growing demands from customers. How can they meet this challenge while being profitable?
01/18/2019 Making Sure Businesses Can Function in the Cloud Era
SVP Gene Villeneuve tells us what's going on at Tehama and how the company is helping overcome some of the challenges of the cloud age so users can fully realize the benefits of cloud computing.
01/09/2019 to Exhibit at MSP Expo in Florida, January 2019 ( announced today that it will showcase its virtual receptionist and live website chat services at MSP Expo being held January 30 -February 1, 2019 at the Greater Fort Lauderdale / Broward County Convention Center in Fort La…

MSP Expo Announces Return to Las Vegas in 2019 Alongside, ITEX
TMC today announced it has opened the call for speakers for MSP Expo held April 24-25, 2019, at the MGM Grand in Las Vegas, Nevada. MSP Expo brings together telecom MSP professionals and thought leaders to network and explore the latest innovations a…

Pax8 Adds Five New Partners
Pax8 - whose chief channel officer will be speaking at MSP Expo in January - today announced the addition of five new vendors to the company's suite of cloud solutions.

128 Technology Signs on as a Platinum Sponsor of MSP Expo & a Gold Sponsor of SD-WAN Expo
TMC today announced 128 Technology signed on as a platinum sponsor for MSP Expo and gold sponsor of SD-WAN Expo. The two co-located events take place January 29 - February 1, 2019 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort…

Shield4UC Inc. Joins MSP Expo as a Gold Sponsor
TMC today announced Shield4UC Inc. has signed on as a gold sponsor for MSP Expo, being held January 30 - February 1, 2019 at the Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida. Over three intensive days of educat…

IR Enhances Prognosis for UC
MSP Expo speaker IR has upgraded its Prognosis for UC solution with new capabilities that allow service providers to more easily do service assurance.

IR Enhances Prognosis for UC
MSP Expo speaker IR has upgraded its Prognosis for UC solution with new capabilities that allow service providers to more easily do service assurance.

Leveraging Voice-Centric SD-WAN For More Effective Optimization
Why do many companies already utilizing bandwidth optimization capabilities still report sub-par quality on voice calls, despite an SD-WAN environment?

MSP Expo Announces the First 24 Industry Leaders to Speak at the 2019 Event
TMC today announced the latest round of speakers to join MSP Expo, to be held January 30 - February 1, 2019, at the Greater Fort Lauderdale / Broward County Convention Center in Fort Lauderdale, Florida.

net2phone joins MSP Expo 2019 to Offer Unique Insight on Voice Services
TMC announced Jonah Fink, President, of net2phone will speak during MSP Expo, being held January 30 - February 1, 2019 at the Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida.

MSP Consolidation: NexusTek Adds Three More IT Services Firms
Among the companies leading MSP consolidation space is Abry Partners-backed 22-year old NexusTek, which has now acquired three additional IT services firms - California-based Cal Net Technology Group, Massachusetts-based Syndeo Technologies, and Ariz…

North-African MVNE Expands Cloud, MSP Portfolio
Today, Parateum Corporation announced a North-African MVNE provider selected Parateum's Managed Service Platform, inking a deal worth $3 million over the next five years.

Nilfisk Cleans Up with Managed SD-WAN Selection
Professional cleaning solution provider Nilfisk announced the selection of GTT to deliver managed SD-WAN and network services. NilFisk touts a product presence in over 100 countries, requiring a solution capable of providing global results.

MSP Expo Releases a Powerful Three-Day Conference Program Offering Insight into the Hottest Technologies and Business Trends
TMC today released the agenda for MSP Expo being held January 29 - February 1, 2019 at the Greater Fort Lauderdale/ Broward County Convention Center in Fort Lauderdale, Florida. Over three intensive days of education, MSP Expo brings together MSP pro…

Brandofino Joins Yorktel As COO
Yorktel has named a new chief operations officer. The company this week welcomed Mike Brandofino to the fold.

Comtech Announces $6M DoD Deal Win
A Department of Defense contractor has awarded Comtech Telecommunications Corp. $6 million in business. The company declined to name the DoD contractor.

Continuum Expands Security Play with CARVIR, SentinelOne
IT management platform company Continuum has upped its security game via a new acquisition and a new partnership. The company this month announced its acquisition of CARVIR and partnership with SentinelOne.

What Businesses, Service Providers and the Channel Need to Know About Mobile UC
Mobile unified communications is going to transform the way people communicate, collaborate and work, with benefits for everyone involved: end users, vendors, service providers and resellers.

CenturyLink Announces Cisco Meraki Cloud & Managed DNA Certifications
CenturyLink Inc. has announced that it's the first Cisco alliance partner to get certifications for all cloud and managed DNA services based on Cisco Meraki.

Netsapiens Offers Details on PaaS Plans
Netsapiens will be rolling out a platform-as-a-service option in the fourth quarter.

Narayanan of eKryp Discusses AI, Prescriptive Service Intelligence
eKryp employs applied machine learning to predict equipment failures and demand for parts, and to understand when service may be required. That way, businesses can get ahead of and avoid such problems.

MSP Expo Returns to the East Coast and Invites Thought Leaders to Speak
TMC today announced it has opened the call for speakers for MSP Expo held January 29 - February 1, 2019 at the Greater Fort Lauderdale / Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo brings together telecom and IT MSP profess…

ABRY Merges Breakthrough Technology Group, NexusTek
Private equity firm ABRY Partners has combined Breakthrough Technology Group and NexusTek in an effort to create a one-stop shop that organizations can turn to for help with their cloud migrations.

Roos Tells TBI's Growth Story
Roos says TBI's inbound referral program is second-to-none in the industry, discusses TBI growth in various areas.

RingCentral Unveils SD-WAN Certified Partners Program
RingCentral has introduced a new SD-WAN certified partners program. CloudGenix, Cradlepoint, GTT Communications, Riverbed, VMware, and Windstream Enterprise are among the partners involved in the effort.

How to Solve Business Problems with BPM Automation
Success with BPM depends upon deploying the right automation technology. The right solution can help you automate workflows, setup documentation, and drive down operational cost.

Three Reasons Why MSPs Should Leverage Automation to Drive Profits: Automation Beyond the RMM
For MSPs, tracking all of your customers' systems can be a nightmare when your team relies on manual effort to document configurations. It takes hours to compile and leaves you with only a static picture of their environments. Your documentation is t…

How to Solve Business Problems with BPM Automation
Success with BPM depends upon deploying the right automation technology. The right solution can help you automate workflows, setup documentation, and drive down operational cost.

Pareteum Wins New Business in Asia, Indian Subcontinent
Pareteum will provide its Global Cloud Services Platform to an established enterprise integrator and MSP in Asia and the Indian Subcontinent.

Mitel Going Private, Managed Services Giant with Rackspace on the Horizon?
Mitel is once again in the news. The 45-year-old communications provider has been on the buying end of multiple transactions in its quest to transform itself from a legacy to a modern provider. Most recently, it bought ShoreTel in an effort to drive …

Silver Peak, KDDI Partner to Provide Managed SD-WAN
Silver Peak and KDDI announced a new partnership allowing KDDI the ability to offer Managed SD-WAN services supported by the Unity EdgeConnect SD-WAN. European organizations can take advantage tiered offerings to address network needs.

SonicWall Secures Microsoft Office Files, PDFs
SonicWall - which next month will be represented on a security panel at ITEX/MSP Expo - today announced the expansion of its Real-Time Deep Memory Inspection technology. It now protects against malicious Microsoft Office files and PDFs.

Pax8 Launches On-Demand Service Assisting MSPs
This week, Pax8 announced the release of a new on-demand service added to its existing ConnectWise integration. The service gives Managed Service Providers (MSPs) options of how to bill clients in cases of consumption-based cloud products.

Rackspace, Switch Join Forces on Managed Services
Rackspace will be delivering private cloud solutions and connectivity on AWS, Azure, and Google through Switch's Tier 5 Platinum data center PRIME locations, the companies announced this week.

Ideacom Conference Offers Unmatched Opportunity for Reseller and Service Provider Community
There are countless potential partners out there, all with great products or services that can be integrated to broaden portfolios and drive revenue. The question becomes how to effectively sort through the countless product strategies, partners, and…

AllCloud AWS MSP Certified
AllCloud announced it has successfully finished the AWS Managed Service Provider (MSP) Partner Program Audit version 3.1.

NetScaler Powers Citrix MSP SD-WAN Offering
Citrix will be using NetScaler technology to power its SD-WAN as a service offering. That will enable network and managed service providers to better address business customers' real-time and interactive applications, including virtualized apps and d…

Diving Into Communications
Innovation in communication is everywhere, and change is happening fast. This may leave you scratching your head at to what your company can add to enhance its productivity, flexibility, and channel versatility. Interestingly enough, a business can s…

Blueface Introduces Simplified Video Conferencing Platform
Once Blueface and Star2Star Communications joined forces in January, the big question was: what's next? The wait is over as Blueface announced a new video conferencing service leveraging WebRTC technology, Blueface Video Conferencing.

Yealink Gives Mia Distribution the Gold
Unified communications solution provider Yealink has once again named Mia Distribution a Gold distribution partner. This is the third year in a row Mia Distribution has earned this distinction.

SoTel Shooting for Application Performance with SD-WAN Addition
InfoVista announced a collaborative agreement with SoTel Systems to enable the delivery of SD-WAN and application performance solutions from the cloud to SoTel's small and mid-size enterprise and service provider customers in Latin America, Canada an…

XMedius and AVST: The Whole is Bigger than the Sum of its Parts
As expected, the communications market has been going through a period of consolidation after another wave of innovation created more saturation than a competitive market can sustain. Add the fact that it's often simply easier to build than buy, espe…

Contact Center Market Primed for Managed Services Model
Enghouse Interactive, which has been delivering technology solutions for businesses for three decades, sees an opportunity in the managed services contact center model. While it's not as cheap as the basic public cloud contact center model, it allows…

Arkadin's New Managed Services Program Drives Cloud UC Migration
Arkadin has announced the launch of a managed services portfolio to help drive enterprise migration to cloud Unified Communications.

GTT Acquires ACI in Wake of Interoute Buy
GTT Communications Inc. today announced the acquisition of Accelerated Connections. The move comes just weeks after GTT announced plans to buy Interoute for $2.3 billion. ACI is a Toronto-based provider of managed networking, VoIP, and collocation se…

Cloud Managed Service Providers Key to Enterprise Cloud Success
Cloud infrastructure adoption has quickly become a best practice among enterprises looking to glean significant IT infrastructure cost savings and scalability benefits. However, realizing those benefits often requires customization of the cloud infra…

InterGrid Offers EnTelegent Solution to VARs
InterGrid Inc. is bringing EnTelegent Solutions products to value-added resellers in the former company's JetStream program.

IntelePeer's Atmosphere Voice Services Certified with Cisco's Business Edition 4000
IntelePeer's Atmosphere Voice Services are now certified with Cisco's Business Edition 4000. That should make it easier for Cisco Certified Partners to implement solutions based on these offerings.

How Channel Partners and Businesses Can Maximize Investments in UC
Enterprises are rethinking their approach to communications services. In today's mobile and digital environment, relying on outdated communication technology can hamstring businesses from achieving perfect workplace harmony (read: enabling employees …

Adding UC To Your Platform? Don't Forget Tax
Team-oriented productivity applications as diverse as office productivity suites, CRMs, and creative design tools now come bundled with messaging, video conferencing, collaborative document sharing, and dozens of other business apps.

ATA Boy, Grandstream!
Grandstream Networks Inc. has come out with a new eight-port analog telephone adapter. This ATA, called the HT818, includes dual gigabit network ports, a NAT router, and QoS capabilities.

Valley Tel: IDeACOM is a Valuable Resource for Resellers and Service Providers
The networking and communications arena moves quickly. Resellers, SIs, and VARs are constantly sifting through and having to effectively evaluate the many supplier marketplace solutions.

Telinta Enhances Small Business PBX Offerings
Telinta announced its Hosted PBX for Small Business, a distinctive solution that allows VoIP service providers the ability to offer business telephony to small and home-based business users.

CallCabinet Releases Newest VoIP Call Recording Addition
At ITEXPO 2018 in Ft. Lauderdale, Florida, CallCabinet announced the release if of its Atmos VoIP Call Recording Appliance.

Continuum Explains Why MSPs Should Sell Backup, Security Solutions
Matthew Waters was at MSP Expo last week explaining why MSPs should sell backup/disaster recovery services. But these are just a couple of offerings from Continuum Managed Services. The IT management platform provider also outfits MSPs with help desk…

RAD-INFO Offers Tips for Sales Success
Selling is increasingly difficult. But, sales people can get customers' attention, forge relationships, and break through the noise. And, at ITEXPO last week, Peter Radizeski of consulting firm RAD-INFO Inc. explained how.

Why Backup is an Easy Revenue Opportunity for MSPs
The MSP Expo 1 p.m. session tomorrow will explain why offering backup services is a no-brainer for MSPs. The session - in Room 305 at the Broward Country Convention Center - is called "Why Backup is an Easy Revenue Opportunity for MSPs."

Windstream to Acquire MassComm in MSP, SD-WAN Play
According to a recent FCC filing, Windstream Communications intends to purchase MASS Communications in an all-cash transaction, which is aimed at accelerating Windstream growth in the delivery of SD-WAN and as an MSP.

The Top Four MSP Trends That Will Shape 2018
For years, managed service providers (MSPs) have heard the same cry: "adapt to cloud or die." In 2018, the march to the scaffold will be shorter than ever before.

Allied Telecom Partners with OnCall
Allied Telecom Group is expanding. And it's partnered with OnCall Telecom as part of that growth strategy. The former company is now in the Newport News, Norfolk, and Virginia Beach, Virginia areas.

5 MSPs Merge, Plan Australian IPO
CommsChoice brings together five MSPs, which are planning a Dec. 20 IPO on the Australian Securities Exchange. The IPO is an effort to fund the deal as well as future acquisitions.

Connectria Taps Epsilon for Cloud Connectivity
Connectria is using Epsilon connectivity to support its cloud services. Epsilon is a global communications service provider. Infiny is the name of its on-demand connectivity platform.

Monster MSP Mash-up: Vista Acquires Datto for Autotask Merger
Today, the MSP space saw a bit of a shakeup. Vista Equity Partners is purchasing Datto, and merging it with Autotask, bringing together two of the market's preeminent managed services platforms and pairing leading IT and data protection expertise and…

MSPs on Path to Delivering $1 Trillion in Services
MSPs are quickly gaining shares of SMBs and large enterprise IT budgets. A 2017 study conducted by AMI-Partners showed that MSPs are expanding tech and business solution offerings.

vXchnge Joins Two of the Industry's Leading Events, ITEXPO and MSP Expo as a Sponsor
TMC announced, vXchnge has joined ITEXPO as a gold sponsor and MSP Expo as a platinum sponsor. The two events are collocated and taking place February 14-16, 2018.

Vision Solutions Evolves Managed Resilience Offering
That's why Vision Solutions sells, and continues to evolve, its managed resilience offering. This offering addresses disaster recovery, high availability, and now security as well. And it provides management of Enforcive, iTERA, MIMIX, and OMS/ODS en…

Wildix Joins MSP Expo in Fort Lauderdale as a Platinum Sponsor
TMC today announced Wildix signed on as a platinum sponsor to MSP Expo being held February 14-16, 2018 at Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo is the premier conference and networking summit fo…

MicroCorp Joins Nitel Elite Partner Program
Distributor MicroCorp announced it's now part of the Nitel Elite Partner Program.

Two Call on ServicePower Field Technicians
ServicePower Inc. has signed managed services contracts with Domestic Appliance Guard and Repair Alliance.

MSP Makes CloudGenix SD-WAN Suite Newest Portfolio Member
CloudGenix announced a new partnership with OneCloud Networks, which will add the CloudGenix suite of SD-WAN solutions to its portfolio of managed services. OneCloud can now provide customers with end-to-end managed WAN.

LANtelligence Announces Master Solution Provider Channel Program
Unified communications solutions provider LANtelligence Inc. has introduced a new channel program to help its partners better address opportunities available due to the rise of the cloud.

CIS Joins Forces with Accelerated Concepts
Corporate IT Solutions (CIS) has announced a partnership with Accelerated Concepts to strengthen its portfolio of primary, secondary and temporary networking access.

BackupAssist Launches Service, Welcomes MSPs
BackupAssist offers MSPs BC/DR as a service for SME customers.

VergX, Versa Help MSPs Deliver SD-WAN
SD-WAN provides a new opportunity for solution providers to bring new value to business customers. And VergX is helping them move on that opportunity.

New Zealand's Soltius Joins AWS MSP Partner Program
New Zealand's technology solutions provider Soltius has become part of the AWS MSP Partner Program after only 18 months in the market, making it the latest member of the audited group of AWS Managed Service Providers.

Nerdio Celebrates MSP Partner Program Success
One hundred days after the launch of the new partner program for its IT-as-a-Service (ITaaS) platform, Nerdio is marking the occasion by highlighting the delivery of its promise to give MSPs increased revenue opportunities.

Rackspace Turns Focus to Managed Services
Rackspace has acquired TriCore Solutions as it continues its pivot towards becoming a managed service provider.

Dome9 Channel Program Means MSP Cloud Security
MSPs to get a boost from Dome9's new channel program, which is out to bring more security to public cloud operations.

iland Expands Channel Efforts
Service provider iland has expanded its channel program to help MSPs address compliance and cybersecurity related to the cloud, and to provide more support to those partners.

ScaleMatrix Unveils GPU-as-a-Service
ScaleMatrix announced Graphics Processing Unit-as-a-Service, which promises to deliver efficiency in handling what seem like Herculean workloads.

HfS Research Names Unisys to Winner's Circle
After evaluating 13 major managed security service providers, HfS Research has placed Unisys in its Winner's Circle for showing competitive differentiation and collaborative relationships with its customers.

Freelance MSP Joins MSPAlliance
MSPAlliance recruited another member to its cause today, with Freelance MSP announcing that it will be joining the group.

Qrious Now the MSP for Cloudera in NZ
New Zealand's Qrious is now a managed service provider for Cloudera as the company prepares to launch its new big data platform for a full end-to-end data solution.

MSP Rubrik Concludes Funding Round with Big Valuation
Recent word from MSP Rubrik noted not only a big funding round concluded but also a substantial overall valuation.

Duo Security Launches its MSP Program
The launch of the Duo Managed Service Provider (MSP) by Duo Security will give MSPs a security solution to protect their customers across their digital presence, including cloud and mobile environments.

Wipro, Demisto Deliver Security Managed Service
Demisto Inc. and Wipro Ltd. have joined forces to provide an automated incident response solution as a managed service.

AVANT Helps Salespeople Become Trusted Advisors
AVANT is a different kind of master agent/distributor. It refers to itself as a channel sales enablement company.

What You Need to Know About Inteliquent
Inteliquent is a tier 1 nationwide wholesale carrier that operates its own network, switches 27 billion minutes a month, has 7,500 on-net rate centers, can terminate 75 to 80 percent of all calls running on its own network, and prides itself on the c…

ADTRAN Expands ProCloud with BroadSoft, Others
ADTRAN wants to make clear that it's moving to the cloud. In yet another sign of that strategic direction, the company this month unveiled its ProCloud Subscription Services Suite.

Windstream Announces Broadview Buy, Talks Channel
Windstream Holdings Inc. today announced plans to buy cloud-based unified communications solutions provider Broadview Networks Holdings Inc. for $227.5 million in cash. In this story, we offer more details on that, and discuss Windstream's channel pa…

CenturyLink Details Its Channel Partner Strategy
It's been an exciting few months for CenturyLink and its channel partners.

Channel Partners Can Build on Dizzion Virtual Desktop
Dizzion offers virtual desktop services for which its channel partners can enjoy healthy margins. And it creates opportunities for channel partners to bring along a variety of complementary offerings like application delivery, secure endpoints, and s…

BitTitan Automates Profitability for MSPs with MSPComplete Platform
The addition of business process automation, turnkey managed services, and intellectual property (IP) standardization and protection to the new MSPComplete Platform is going to make it the industry's first solution for automation profitability for MS…

Kaspersky Lab Adds Partner Program for MSPs
A new partnership program announced by Kaspersky Lab will give managed service providers (MSPs) access to a globally recognized IT security solution as the company explores new markets.

New VSaaS Offering for SkySwitch Resellers
SkySwitch resellers can now generate more revenue per user by offering Video Surveillance as a Service (VSaaS) to their existing SMB clients.

MSP Windstream Augments Little Rock Metro Network
MSP Windstream brings added value to the fiber network in Little Rock, Arkansas, adding plenty of extra capacity even as users add demand.

Rackspace Named Leader in Gartner's Magic Quadrant
Gartner's Magic Quadrant for Public Cloud Infrastructure Managed Service Providers (MSPs), Worldwide has named Rackspace as a Leader as the company continues to support the leading cloud service providers in the industry.

FlexPrint Becomes the MSP for Argentum
FlexPrint has become the MSP for Argentum to provide services, products, and solutions to senior living facilities across the nation to improve operations while streamlining costs to address the rapid growth in the segment.

IoT Managed Services Forecast: $85B by 2022
The global IoT managed services space is expected to be a $85 billion business by 2022. Such services include establishing and managing applications, connectivity, devices and security.

MSPs Get New Cloud Access with dinCloud
Thanks to a new connection to the Microsoft Cloud Solution Provider program, dinCloud can offer a slate of benefits for MSPs.

VMware Releases New CSP Revenue Driver
VMware's newest offering of services allows for a whole new slate of possibilities for CSPs to bring in new revenue.

Fortinet Bolsters Security for Managed Providers
Fortinet rolls out a new program geared toward bringing powerful new security measures to managed security service providers.

Orange Launches International Public Cloud for Global Enterprises
Orange is launching an international public cloud environment for global enterprises which will include consulting, integration and managed services based on Open Stack and hardware from Huawei.

Siemplify Makes ThreatNexus Platform Available to MSSP Market
Siemplify has announced it is making its security orchestration and incident response platform, ThreatNexus, available for managed security service providers (MSSP).

IBM Adds Qualys' Solutions to Expand Managed Security Services
IBM has entered into a partnership with Qualys to improve the visibility of the IT asset of its customers while expanding its Managed Security Services (MSS) portfolio.

Stratoscale Acquires Tesora and Launches New Cloud Service
Stratoscale has acquired database-as-a-service (DBaaS) provider Tesora to increase its cloud capability, while at the same time launching a fully-managed AWS-compatible relational database service (RDS) to simplify deployments and operations.

AireSpring Recognized by INTERNET TELEPHONY Ahead of ITEXPO
AireSpring announced it has received the 2017 INTERNET TELEPHONY Product of the Year Award just before its participation in ITEXPO

Unified Office Expands Into IoT
Managed services provider Unified Office is leveraging its position as a business communications provider to outfit its voice services customers with a tool to connect, monitor, and manage their other equipment as well. That solution is called the To…

Vizient Delivers Customized MSP Services to Healthcare Industry
Vizient's Workforce Optimization Contract Labor Management Service delivers customized MSP services to the healthcare industry with the largest vendor neutral management service in the nation.

MSP-Reliant Datto Picks Up Open Mesh
Datto, a leading name in data protection and MSP operations, recently pushed forward to pick up Open Mesh.

KodaCloud's AI Makes Wi-Fi Networks Agile
KodaCloud's Ronny Haraldsvik explains that applying AI to WiFi networks allows for big data analytics and the automation of processes. And that, he adds, offers the potential to make networks more agile, elastic, and cost efficient.

CloudJumper Steps Up MSP Bid with New Acquisition
CloudJumper acquires new business unit in a bid to drive channel operations and new MSP functions.

Xirrus Helps MSPs Fight Downtime
Xirrus, a provider of next generation, cloud-enabled Wi-Fi networks, introduced its new MSP cloud-managed Wi-Fi solution and enhancements to its Xirrus CommandCenter.

NYI and CloudSmartz Partner for New Managed Services Offering
NYI and CloudSmartz announced their new partnership recently, which will enable CloudSmartz to provide a new managed services offering.

Beachhead Solutions Adds Self-encrypting Drive to its Security Platform
Beachhead Solutions announces the availability of self-encrypting drive (SED) orchestration for its SimplySecure Management System.

Fusion Flourishing as MSP
Today, Fusion announced a new contract as a result of the acquisition of a resource optimization and business process software company. It is able to leverage the Apptix team and infrastructure to implement its integrated cloud computing solutions fo…

Yorktel Gets Certification of Approval from Cisco
Yorktel has achieved Cisco Cloud and Managed Services Advanced Certification, and designation for TelePresence as a Service (TPaaS) Specialization.

ManpowerGroup Solutions Named MSP Leader by Everest Group
The Everest Group has named TAPFIN as a leader in its MSP PEAK Matrix Assessment for offering total talent management solutions to its customers.

Allegis Global is Both Leader and Star Performer in Global MSP Market
Everest Group names Allegis Global Solutions Leader and Star Performer in its 2016 Managed Service Provider (MSP) Landscape with PEAK Matrix Report for the second year running.

Asia's Largest Wireless Carrier Selects MSP Evolving Systems
Evolving Systems has been selected by one of Asia's largest wireless carriers for the MSP solutions it provides as it looks to improve the services of its more than 200 million subscribers.

ChannelVision Expo Fills Agenda with Latest Technology and Techniques for Sales Success
Trumbull, CT - January 9, 2017 - TMC and Beka Business Media today announced the conference program for ChannelVision Expo (CVx) collocated with ITEXPO and held February 8-10, 2017 at the Greater Fort Lauderdale/Broward County Convention Center in Fo…

MSP Lands Fresh Investment
Ascension Ventures places new investment in's line of MSP operations and similar functions.

CareWatch Chooses Advanced as IT MSP
CareWatch has chosen Advanced as its IT managed service provider (MSP).

Canon, Oasis Forge eDiscovery Partnership
Canon Discovery Services and Oasis Data Solutions have forged a partnership through which the former company will offer the latter organization's eDiscovery solutions. As a result, Canon clients will be able to choose between Canon's proprietary Case…

Unigma Founder Talks Latest Tech Trends
In 2016, certain innovations came to the forefront of the tech industry. APIs, artificial intelligence (AI), the cloud and virtual reality (VR) have all garnered a lot of attention over the past 12 months. Changes to the cloud have been especially ey…

WaaS Provider CloudJumper Trumpets 2016 Successes
Workspace as a service platform company CloudJumper is using the end of the year timing to trumpet its 2016 successes. During this year, the company reports, it experienced 80 percent year-over-year revenue growth, grew its base of channel partners t…

Zyxel's Nebula Ships to Distributed Organizations and MSPs
Zyxel is shipping its Nebula family of cloud managed networking solutions, which will include 11 access points and Gigabit Ethernet switches. The company said it is suited for distributed organizations, MSPs and value-added resellers that deploy and …

MSPs to Benefit from OTG Consulting and Masergy Partnership
The certification OTG Consulting has received from Masergy will allow it to provide its portfolio of cloud communications, hybrid networking and managed security to enterprise customers, Managed Services Providers (MSPs) and others

Riverbed and Verizon Partnership Improves Connectivity to AWS
Riverbed Technology and Verizon join forces to support hybrid architecture deployments for MSPs with Amazon Web Services (AWS) Direct Connect Bundle solution.

Telarus to Distribute 8x8 Business Communications, Contact Center
Telarus will now have the opportunity to act as a master agent on behalf of communications company 8x8, a developer of cloud-based business communications and contact center software.

ZeroStack Offers a Fix for the Private Cloud
There are changes happening in the MSP space; ZeroStack now provides a cloud-managed, on-premises cloud that is entirely GUI-based.

Zerto Virtual Replication Version 5.0 Hits Markets
With Zerto Virtual Replication 5.0, managed service providers get new access to hybrid cloud platform operations.

SoftNAS to Manage MagHub's Shared Storage Environment
MagHub has a selected SoftNAS to give its global base of publishing customers a storage platform they can access from anywhere to operate their media businesses.

The Next 10 Years for Amazon Web Services
MSP providers, take note: Amazon Web Services (AWS) is looking ahead to the next 10 years in public cloud services as the technology evolves, and leading IT companies enter the marketplace.

More CSP M&A: Windstream to Buy EarthLink for $1.1B
So many service provider merger and acquisition announcements in so little time! The latest on the list are Windstream and EarthLink, which yesterday announced plans to merge in a $1.1 billion deal.

ITEXPO Q&A: Business Benefits of VoIP Still Very Relevant
The emergence of VoIP technology has undoubtedly changed the business landscape. Not just to save time and money - but to completely alter and upgrade the way we communicate. No longer are we sitting wired to a desk with traditional phone systems try…

Ericsson Becomes Long Term Managed Services Partner With Turkcell
The evolution of the telecommunication landscape has shifted the focus among operators to increase their efforts in providing better quality of experience and excellent service performance for their customers. With so many offerings in their product …

Amazon's Global Public IaaS Space Tops Microsoft, Google and IBM
The delivery of global cloud services requires a massive infrastructure, which Amazon has invested in early in the game. Considering it is a retail business and technically not an IT company, its lead over Microsoft, Google and IBM combined in the gl…

M-Files: Gartner's Only Magic Quadrant Visionary in Enterprise Content Management
The Gartner Magic Quadrant study is one grid a lot of companies want to be on. Representing some of the best firms in a particular area, the Magic Quadrant ranks these firms according to certain factors. This year, only one firm could call itself a V…

VirtusaPolaris Integrates Arago's HIRO AI Platform
Developments in Artificial Intelligence (AI) and machine learning are giving organizations a new set of tools to use information and communications technology with greater efficiency. Whether it is on the hardware or software side, AI and machine lea…

Reports Forecast Strong Growth for the Managed Mobility Services Space
Indeed, IDC's Worldwide Semiannual Mobility Spending Guide, which was released earlier this month, forecasts worldwide mobility revenues will increase from $1.5 trillion this year to exceed $1.7 trillion in 2020.

Evolve IP Pushes Acquisition Plans with Xtium
A recent move from Evolve IP underscored its recent plans to pick up the pace on mergers and acquisitions as it landed Xtium, a company that offers several critical functions that can be readily delivered by or accommodated in the cloud. This is the …

Green Cloud Guiding Your Cloud Journey
The advent of cloud computing was a watershed moment in technology. Over time, as trust and performance have been confirmed in this burgeoning arena of innovation, firms of all sizes are looking to the cloud to improve operations. Firms like Green Cl…

Rackspace, CloudCheckr Get Together, Bolster Fanatical Support
Those who put Rackspace to use in everyday operations will likely have some new features coming up, as Rackspace recently entered into a new licensing agreement with CloudCheckr. The arrangement, which came with a $7.5 million price tag, brings Cloud…

Xact Communications Dale Cooper Talks Tech, Future of Cloud
We caught up with Dale Cooper, founder, CEO & president of Xact Communications, to pick his brain about the current tech space and his predictions on what to expect in the future.

CloudJumper Launches New Channel Partner Program
Among the growing set of "as-a-service" type business offerings - applications or services that clients can access in the cloud - is the workspace-as-a-service (WaaS). Under that umbrella term, WaaS providers offer virtual desktops, hosted applicatio…

Service Providers: Leverage Disruptive Pricing to Leap Frog the Field
Things to take into account when determining your strategy include the current market, what type of pricing model fits best, how your pricing model will affect vendors and vice versa, in addition to common pricing mistakes as well as current pricing …

Ayehu's Guy Nadivi Talks Automation & MSP Expo
IT departments today are plagued by an urgency to keep networks and infrastructure efficient and secure at all times. Added to the mix is the reality that there is a shortage of skilled talent ready to meet these needs. Regardless however, security i…

MSP Expo Announces In-Depth Conference Program for Florida 2017 Event
Norwalk, CT-October 4, 2016- TMC announced today the conference program for MSP Expo, being held February 8-10, 2017 at the Greater Fort Lauderdale/Broward County Convention Center in Fort Lauderdale. Over three intensive days of education, MSP Expo …

Almo Professional A/V Adds Control Systems as Fourth Managed Service
Managed service providers (MSPs) are a critical part of today's digitally driven businesses and organizations. With so many different solutions available in the marketplace, making sense of it all can be difficult at best and extremely costly. The ri…

Efficio Augments UKAR's Managed Procurement Services
For the last 18 months, Efficio-a name to be reckoned with in the field of procurement-has been working with UKAR, a company that was looking to move its mortgage servicing operations to a completely different company: Computershare Mortgage Services…

Optus Business Provides Enterprises with Cybersecurity
Optus Business, a provider of managed services, announced recently that it will be adding cybersecurity prevention, detection and monitoring capabilities to its government and enterprise managed security services portfolio. Optus will accomplish this…

Financial Synergy Expands Managed Services With New Office
The investment services financial companies provide have gotten increasingly more complex, which now requires IT services in order to manage the many different options available to individual and organizational investors. Managed service providers (M…

HyperGrid's HCIaaS Gives Infuse Technology More Agility
Accessibility in a timely manner is a key feature for today's service providers and their customers. With real-time services now part of the digital ecosystem, infrastructures that can't deliver this capability will not only lose existing customers, …

European IT Outfit SCC Partners with Vietnamese Software Giant FPT
SCC will now be able to offer software development services across Europe via a new partnership with FPT Software, a software services giant in Vietnam. The partnership follows SCC's announcement in June that it is expanding into Vietnam.

Ensono Acquires Attenda to Increase Global Presence
Effectively running and managing the business-critical applications of enterprises in today's dynamic digital environment requires a comprehensive understanding of the entire ecosystem. Since it was founded in 1997, Attenda has been evolving by provi…

Doctor Directories in California Get a Boost with New Law
The recent issues around health insurance have been at least somewhat difficult for many to deal with. Just trying to find a policy can be a struggle lasting several weeks, and the issue of finding a doctor that accepts these policies within a reason…

Zinnov Recognizes Aricent for IoT Technology Services
It's a great time to be a member of the Aricent team, as the company has just been ranked among the top engineering and design companies worldwide in the Internet of Things (IoT) Technology Services market sector. According to Zinnov Zones 2016 - Int…

451 Research Predicts Major Move to Cloud by 2018
It's amazing how quickly people adapt to new technologies. Just look at the cloud, for instance. When the cloud was first introduced, everyone was a bit skeptical about using it to store their valued information, with many questioning what exactly it…

Masergy Announces Acceptance of Channel Excellence Award
Masergy Communications Inc. this week announced that it has received yet another industry accolade. Recently the company's Global Partner Program was recognized with a 2016 INTERNET TELEPHONY Channel Excellence Award.

Star2Star Communications Opens Up Availability for Three New Systems
Improving on a product line is the key to survival for businesses everywhere, and for Star2Star Communications, that's no exception. Star2Star was already known in the field for its hybrid cloud-based communications system, and now, it has three new …

Exegy Journal Replay Addresses Electronic Trading
When it comes to electronic trading, timing is everything. To address that reality, Exegy Inc. this week introduced a managed service called Exegy Journal Replay.

CGI Chosen as Alberta Human Services' Sole AMS Supplier
The new five-plus year contract is valued at $30.4 million. The contract states that CGI is responsible for providing AMS operation support to enable high levels of application stability and responsiveness, AMS enhancements, the introduction of innov…

RigNet Lands Hefty Contract Renewal Addressing Offshore Drilling Fleet
RigNet is a familiar name for those in the offshore drilling industry, and in particular, for one unnamed global offshore driller who turned to RigNet in its entire marketable fleet. New word out of RigNet notes that that driller is sticking with Rig…

Microsoft Enterprise Cloud Alliance Welcomes QUADROtech
In Risk, the game of global domination, much like business, alliances are a key component to a successful long term campaign. When it comes to the enterprise cloud one of the larger coalitions is the Microsoft Enterprise Cloud Alliance, and this week…

Secure Data Driving Managed Services Growth in the Midwest
When it comes to today's digital ecosystem, Managed Services Providers (MSPs) play a vital role in the dependability and reliability of the IT services organizations deploy. They ensure the systems that are in place are always working and protected t…

Onvoy Makes SIP Trunking Generally Available
Onvoy LLC has made its SIP trunking offering generally available, the company revealed today. The solution is intended for resale by managed services providers, rural local exchange carriers, and value-added resellers, who want to provide it to busin…

Wheelings & Dealings: ScanSource Buys Intelisys
Distributor Intelisys is being purchased by 25-year-old ScanSource Inc. for approximately $83.6 million. The deal broadens ScanSource's portfolio, enabling it to expand into the cloud services and telecommunications markets.

Wheelings & Dealings: Onvoy Finalizes Purchase of ANPI, Pending Regulatory Approval
The marketplace in the communication sector is a complex environment populated by hundreds of companies operating locally, nationally and globally. And as communications protocols move from circuit-switched Time-division Multiplexing (TDM) to all IP …

With Managed Services on the Rise, How Can Telcos Stay Ahead?
Managed services are a great way to differentiate one telecom provider from another, especially since an increasing amount of infrastructure means that it's easier to offer these services than ever. That same ease makes it tough to use as a competiti…

RCN Business Combines with Versa Networks to Produce New Security Service
Security is a watchword in business that most everyone's paying attention to, and with good reason. A failure of security can mean huge bottom line ramifications and worse from there. So to hear about RCN Business getting together with Versa Networks…

Brexit Means New North American Focus for Connect Managed Services
The ongoing Brexit issue, in which Great Britain made the decision to depart the European Union (EU), is still generating fallout to this day as companies consider the best way to respond to this matter. For one company, Connect Managed Services, the…

Delta Risk Increases its Security Profile With the Acquisition of Allied InfoSecurity
For organizations with a digital presence, the risks in today's highly complex and interconnected world are increasing at an alarming rate. The threat actors can come from anywhere, and they are relentless in their pursuit to exploit any vulnerabilit…

Xcentric Enlists Netwrix to Pass SOC 2 Audit
Xcentric provides its managed services to firms in the accounting industry. It offers accounting clients consulting, cloud services, and help desk features to take the heavy lifting away from those clients' on-premise responsibilities.

UnifyCloud's CloudRecon System Brings New Value to SAM Live!
When it comes to cloud-based systems these days, there's no shortage of options. There are cloud-based services to cover a variety of different waterfronts, from storage to video conferencing and beyond. Making the right moves in the cloud, therefore…

Evolving Systems Renews Managed Services Agreement with Middle East Operator
Today's smart phones have the same computing capabilities of personal computers we used less than 10 years ago. This makes them an ideal device not only to communicate, but to also access and deliver large amounts of information. For mobile service p…

Wheelings & Dealings: Australian MSP BigAir Buys CyberHound
BigAir Group Ltd. has announced the acquisition of CyberHound Pty Ltd., providing it with additional cybersecurity and cybersafety capabilities, a broader customer base, and the ability to scale its business.

Coriant to Build Transport Infrastructure for Racks Central
The deployment of each new data center incorporates lessons learned from previous facilities to optimize every aspect of the infrastructure, with the eventual goal of improving overall operational efficiency. This includes being able to provide innov…

Caverion Sets Up Contract with German Insurance Firm
In a development that shows managed service providers (MSPs) are in demand all over the world, Caverion recently reported establishing a new managed services contract with a German insurance company, HUK Coburg. A five-year agreement, the contract ca…

Platform9 Offers Kubernetes Orchestration as a Managed Service
Kubernetes, which was created by Google, is a container orchestration solution. In fact, it's considered the leading container orchestration solution. (Orchestration in this context involves turning on and off of containers, assigning apps to contain…

Managed Home Security Will Mean Big Business in Europe Soon
Whether home security means an alarm system, a shotgun, or a big angry dog, home security means the world to a lot of users out there. The old adage about a home being a castle still resonates within the souls of homeowners, or even home renters, and…

Aerohive's AdvantageMSP Partner Program Drives Managed Service Focus
When businesses so clearly want a certain breed of service provided, those who aren't willing to provide it-or work toward providing as close a facsimile as possible-potential providers are leaving money on the table. Thus a move like Aerohive's repr…

European MSP Market Shows Growth but Variability
The smaller markets of Bulgeria, Slovakia, and Turkey appear to carry the continent with their double-digit growth while many other larger countries such as France, Germany, Netherlands, and U.K. bring down the average with more modest figures. Then …

One Major Audit Later, Trianz Lands MSP Status with AWS
With so many companies getting involved in cloud-based services these days, it's easy to see Rao's point about needing to have a way to differentiate a firm from the huge slate of competitors in the field.

365squared Launches New Messenger Service
Managed services provider 365squared announced earlier today that it is launching a new messenger service called 365 messenger. It is a cloud-based enterprise messaging platform that is especially appealing to businesses. The reason for this is, due …

Computer Design & Integration Nets Cisco Master Service Provider Rank
It's generally gratifying to be considered a master of something, especially when it's by experts and masters in that particular field. For Computer Design & Integration LLC, just such a fate came to pass recently as it announced the new rank of Mast…

Mtextbox Launches Managed IT Services Offering
Mtextbox recently rolled out fully managed IT services in Baltimore, Md. This offering was created to help organizations hand off the management and maintenance of their IT infrastructure to an outside expert in the field, the company said. The servi…

Acrodex Releases InfinIT Managed Services Offering
As a subsidiary of PCM, a manufacturer of network switches, Acrodex now offers its expertise in security and attention to client goals in the new InfinIT managed services offering.

Global Cloud-Based Managed Services Market to See Steady Growth Until 2020
Technavio has released its latest market study about the global cloud-based managed services market and it seems the prognosis is positive.

Malware, Ransomware Meets Their Match
If you're hit with either one, you're in for a world of hurt. In both cases, your systems will be negatively affected for some time, and it will cost you a bundle of money to un-do the damage, providing that option is even offered. What can a savvy C…

Telecom Italia Sparkle and 365squared Launch SMS Booster
Sparkle, the International Services arm of Telecom Italia Group, this week announced the launch of a new service alongside 356squared, an international managed services provider that specializes in mobile solutions. Called SMS Booster, the new servic…

Why Our MSP Wants to Switch Back to Kaseya from LabTech
I have been fortunate enough to cover the technology space since the 80s and 90s - being immersed in the latest and greatest tech in the world and reporting it to you. Back when magazines were all the rage, I was fortunate to launch one called CTI - …

Calabrio Expands Market Reach with SPS Partnership
Calabrio recently entered into a new partnership with Strategic Products and Services (SPS) in order to expand its reach and further spread the benefits of WFO. SPS is a unified communications system integrator and managed services provider. Under th…

Converged Technology Group Impressed With Cisco's Spark as a Collaborative Tool
The convergence of mobile, cloud and wireless broadband make it possible to leverage a single voice, video and data network to streamline collaboration between users no matter where they are.

Datashield Adopts Swimlane's Technology to Detect and Defeat Advanced Security Threats
Swimlane also provides situational awareness of an incident and potentially related events that may be part of a larger attack by automating defense with security orchestration with machine-speed decision making and remediation. While IT personnel ar…

Logicalis Launches Managed Video Network Monitoring Service
Logicalis, a developer of IT infrastructure management software and provider of managed services, recently announced the launch of its new Managed Unified Communications and Video Collaboration service.

CenturyLink Bolsters Security with netAura Acquisition
A security services firm that specializes in engineering, developing and consulting of managed security technologies, netAura is the perfect acquisition to strengthen and enhance CenturyLink's managed security services available to business and gover…

Datashield Bolsters Security with Swimlane Platform
With the sheer number of malware attacks, as well as the variety of malware itself, on the rise, it's no surprise that companies continue to struggle with security-especially cloud security. As a result, of course, the threat and vulnerability manage…

CyrusOne Joins Amazon Web Services Partner Network
According to Gartner, Amazon Web Services (AWS) has more than 10 times the computing capacity in use than the next 14 largest cloud companies combined. Forming a partnership with the AWS therefore would give companies access to a large amount of reso…

NaviSite Debuts Unified Dashboard For Service Management and Analytics
Cloud desktop and hosted services provider NaviSite has unveiled its Proximity enhanced customer portal. The new solution gives the company's enterprise customers an intuitive way to view and manage the company's broad range of cloud-enabled and mana…

Barracuda Backup - Intronis MSP Edition Helps MSPs Prevent Customer Data Loss
Barracuda has a lot of experience simplifying IT with cloud-enabled solutions that help customers to protect their networks, applications and data, whether on premises or in the cloud. In fact, the company recently brought added protection to Microso…

Unitas Enterprise Cloud Service Uses OpenStack Liberty to Facilitate Hybrid Cloud Migrations
OpenStack Liberty represents the 12th version of the open source cloud-building software and supports the Unitas goal of offering managed and hosted cloud services to those enterprises seeking hybrid solutions. An open source environment offers varie…

ANPI Brings UCaaS to MSPs and VARs as Private Label Offering
ANPI, a unified communications as a service (UCaaS) solutions provider, has announced that it is no offering its award-winning UCaaS solution to value-added resellers (VARs) and managed service providers (MSPs) as a private label offering. This priva…

Druva Adds Five Partners in EMEA Region
Druva, a developer of data security software and provider of virtual and physical servers for enterprises, recently announced that it has added five new managed service providers (MSPs) to its lineup of Europe, Middle East, and Africa (EMEA) region p…

Unigma's Unified Cloud Monitoring Platform Helps MSPs Manage Infrastructure and Services
MSPs are increasingly tasked with managing and maintaining cloud infrastructure and services for their customers. This important task could make or break their business models and the cloud presents unique challenges that often make this a daunting p…

RapidFire Tools Signs on as Silver Sponsor of Continuum User Conference
Network Detective is a very popular, non-invasive IT assessment tool that is used by thousands of service providers around the world. The solution stands apart from competing offerings through sheer scope and a unique approach to IT assessment that d…

SYNNEX First to Join Verizon's New Value Added Distributor Program
Verizon Enterprise Solutions has introduced a new value added distributor program to make its enterprise technology services- including global networking and security business communications, IT solutions and managed services-more widely accessible. …

Hughes Network Systems' JUPITER System Gives Indonesians Extra Capability
While satellite Internet access is -- for those who've used it -- often considered the access of last resort, in some places, it's all there was to begin with.

Mosaic451 Helps Schools Take Advantage of Deep Federal E-rate Technology Discounts
MSP and cybersecurity specialist Mosaic451 is taking a stand to help schools boost their communications technologies and accessibility. The company announced it will be helping school districts and libraries procure E-rate funding for affordable broa…

TelePacific Moves Deeper into MSP Market with DSCI Acquisition
TelePacific Communications is an established, dependable managed services and business communications solutions company over the last few years. Now the company is looking to expand its base. The firm has managed to forge a name in the SMB space in C…

Getting the Most Out of Customer Communications with Hosted Managed Services
Managing customer communications continues to be a challenge for today's insurance organizations. Customer communications and their corresponding workflows quickly become very complex due to the need to maintain compliance and make regulatory changes…

How Strategic Alliances Enhance UCaaS Solutions
Michael Eisner, the former Chairman and CEO of The Walt Disney Company, who transformed it into a global media empire valued at $100 billion, once said of business partnerships, "The benefits of working together - of finding a partner - are extraordi…

StorageCraft and Tech Data Partner on Backup and Disaster Recovery
The Internet of Things (IoT) has facilitated an explosion in the number of users, devices and applications networking and connecting. And for every convenience and benefit this interoperability enables, it also creates countless potential points of f…

Carousel Industries to Resell Cisco Solutions as Managed Service Offerings
The move follows a strategic partnership with Aceso Interactive last month to offer value-added services to the healthcare market. Aceso specializes in patient engagement and digital media solutions geared to the unique needs and compliance mandates …

Echoworx Launches OneWorld Encryption on AWS Cloud
Recently, Echoworx announced a major shift in its strategy, one that will allow it to significantly expand support for geographic jurisdictional security, which has seen growing demand lately.

CenturyLink Bolsters Managed Services Suite for Cyberattack Defense
When it comes to security, everyone wants to be protected. No one really wants to endure the aftermath of a security breach, and the impact to not only current but future operations that comes with it. It damages customer trust in a firm's ability to…

373K Taps Internap for Bare Metal IaaS
Internap was noted for its route optimized bandwidth offerings, which Gartner said may be a good choice for customers with latency-sensitive applications such as the voice services 373K offers. This partnership ensures 373K is able to meet the voice …

NTT Makes Major MSP Play with Atlas IT Acquisition
NTT Communications is making a major play in the managed service provider (MSP) space, announcing the acquisition of Atlas Information Technology. The company is set to become part of NTT Com as of April 1 and will help the communications powerhouse …

Brightlink VP Talks Expansion, APIs, Bocce Ball
The carrier, which is a CLEC in 34 states, has traditionally offered solutions on a wholesale basis to other communications providers. Recently, however, the company expanded its offerings to large enterprises as well.

Effortless Office Helps Take Business Beyond the Cloud
We all by now know the value proposition of the cloud - anywhere access via the Internet, automation and keeping software updated, better scalability, outsourcing resources so you can focus on your core competencies, and pay-as-you-go vs. capital exp…

EdgeConneX, Comcast Bring Faster Internet to Twin Cities
EdgeConneX, a global data center provider, has announced that it will partner with Comcast and the Minneapolis Saint Paul Regional Economic Development Partnership (Greater MSP) to bring faster, more reliable Internet to the Twin Cities region of Min…

ABP Tech Highlights How Great Distribution Enhances Reseller Success
One of the areas that can get overlooked in the discussion of how technology goes to market is the critical role that distributors play with resellers. In fact, this role in undergoing dynamic changes as things like the cloud and self-service are cha…

Continuum Releases Public Ticketing APIs for PSA Integration
With APIs (application program interfaces), businesses give developers, as well as other entities, access to their technology to create value-added services that benefit both parties. Now, the new public ticketing APIs released by Continuum is going …

Yorktel Ends 2015 On a High Note, Looks Ahead to 2016
At this year's ITEXPO, TMC reporters got the opportunity to interview key players from attending companies. One of the most insightful interviews came from Yorktel's Vishal Brown, who sat down with Erik Linask to discuss Yorktel's killer 2015, the fu…

Carousel Industries Hires Exec for Managed Services Lineup
The right talent can propel businesses to new heights, and in the IT sector companies go all out to acquire the person they think will make that possible. As the market continues to grow in the managed services and cloud-based IT consumption segments…

Stefanini Makes the Case for Nearshoring
As long as the concept has existed, there has always been an argument to be made for nearshoring business, IT or service processes rather than outsourcing them. However, none of the traditional arguments are as enticing as when a major global IT outs…

Telecom Consulting Group to Start Offering NetFortis Services
Cloud communications has removed the limitations of premises based solutions, while at the same time providing price points organizations of any size can afford. And as more technologies are introduced into the IT ecosystem of companies, being able t…

HotLink Leverages Amazon Web Services for Fully-Managed DRaaS Solution
In term of disaster readiness, more than 70 percent of companies are failing, and close to 60 percent rarely or never test their DR plans, according to the Disaster Recovery Preparedness Council. At a time when virtually every organization is relying…

Brown Talks Yorktel, Flexible Workspace & the Importance of Hypercare
The company saw a 17 percent increase in revenue year over year, as reported in March, noted Yorktel's Vishal Brown. Business in the EMEA region, he said, spiked 50 percent from 2013 to 2014, and Yorktel's 2015 numbers will be out shortly. And the fa…

Gordon Flesch Partnership with Continuum is a Success
IT management platform company Continuum has had an ongoing partnership with Gordon Flesch Company, a provider of office technology solutions, for roughly three years now. Normally, when two companies partner on any level, large or small, the rest of…

Windstream: IT Ready to Embrace Managed Services & As-a-Service Models
IT team members used to consider managed services as a threat to their jobs, but that's not longer the case. Given that the responsibilities of IT staffs have expanded so widely in recent years due to the rise of DevOps and the call for digital trans…

LOGICnow Acquires Mac MSP, Extends Support for Mac Workstations
MAX has proven itself a valuable tool in the tasks of remote management, data backup, mail server responsibilities, and as a service desk. Previously, clients may have had gaps in their ability to monitor all computers on their networks and make sure…

Converged Technology Group Celebrates Anniversary with Expansion
Given how many businesses fail in the first three years of existence, any business crossing the 10 year boundary is quite an achievement. Converged Technology Group recently celebrated just such an event, and celebrated not with cake and punch-though…

Telecom Brokers Acquires Ethertel Networks
Telecom Brokers has managed to expand its fast-growing full-service cloud and technology business in the Southeast through the acquisition of the customer base and other assets of Ethertel Networks. Based in Nashville, Tennessee, Ethertel is now a Te…

MegaPath's Offer for New Partners Draws Attention
Don Vito Corleone taught us all about the offer we can't refuse. Sure, Corleone's version ended in horse's heads and death, but for MegaPath, the offer new partners can't refuse comes in the form of a big new payout incentive.

vXchnge Partners with Console to Secure, Speed Up Cloud Access
Colocation platform provider vXchnge has announced a partnership with Console that makes its IIX software platform available in six of its markets across the U.S.

AlohaNAP Introduces Private Network Connections to Major Cloud Platforms
AlohaNAP, the premier Hawaiian enterprise data center of fifteenfortyseven Critical Systems Realty, has introduced a major enhancement to its service. In particular, customers of the AlohaNAP data center facility in Kapolei, HI, now have access to Le…

Workfront Plans to Open Two European Data Centers
Project management specialist Workfront's enterprise work management solutions have become popular beyond North America, and are gaining an especially strong following in Europe. That's prompted the company to open two data centers to exclusively ser…

JDL Looks at Managed Service Providers and Service Delivery
JDL Technologies is publishing an e-book this month, and within its pages it highlights a survey that looks at what companies expect from Managed Service Providers. It puts a special light on what happens in the early phases after a contract is signe…

Ricoh in Gartner Magic Quadrant for Sixth Straight Year as Market Shifts to MCS
Ricoh recently announced that it was in the Gartner's Leaders Quadrant in the Magic Quadrant in the Managed Print and Content Services Worldwide category for 2015. It marks the sixth consecutive award the company has received.

Wheelings & Dealings: ANPI Hires New Management to Expand UCaaS Sales Operations
Business communications solutions provider ANPI is capitalizing on the success of its 2015 sales and expanding customer base by bringing on someone new to the management team. The company, which currently specializes in Unified Communications as a Se…

Hawaiian Telcom Adds Desktop as a Service to its SmartBusiness Suite
In other words, the time is ripe for cloud providers to introduce more services that deliver on the promise of the cloud. Hawaiian Telcom is one such company looking to leverage this potential with a new desktop as a service (DaaS) offering.

ePlus Adds Hybrid IT Monitoring to Managed Services Offering
Hybrid cloud is one of the big buzzwords in the technology industry today. To some, it is no surprise that there are many products available to support and augment hybrid cloud technologies. For some, the best tools are the ones that deliver informat…

SMBs to Embrace Cloud and Managed Services in 2016
The benefits of 'The Cloud' have long been a topic of discussion for businesses looking to cut costs and lessen burden on their internal resources. Of course the benefits of the technology expand beyond these key points - but one market that has yet …

Bigleaf Launches MSP Reseller Program
Bigleaf Networks recently managed an unprecedented partnership with MegaPath, which became the first VoIP and unified communications (UC) company to partner with Bigleaf as part of the Bigleaf Cloud Assurance Partner Program. Now, Bigleaf has managed…

QTS Providing Colocation Services for Voiceware's Mission-Critical Applications
Global data demand may primarily be driving data center growth in the Latin America region, but Miami is still a hot spot for data center colocation. Case in point: Voiceware LLC, one of South Florida's largest VoIP providers, recently selected QTS R…

Pexip Infinity Platform Now Deployable on Amazon Web Services
Pexip, a developer of scalable, distributed collaboration software, has made the latest version of its Infinity platform available for direct deployment on the Amazon Web Services (AWS) cloud platform. Pexip's Infinity platform enables organizations …

MetTel Meeting Communications Needs Worldwide
Provider of customized, integrated and managed communications solutions, MetTel announces a global expansion project that will cater to enterprise businesses in over 170 countries, worldwide. Through this expansion, enterprise companies will have the…

VoltDB Study Shows IBM SoftLayer Performance Best in Class
VoltDB, the developer of database software that runs entirely in memory, recently announced the results of its latest benchmark test for four major cloud hosting services: Amazon Web Services, Google Cloud Platform, IBM SoftLayer (bare metal and virt…

What to Consider in Seeking a Cloud Provider Partner
When organizations move their businesses communications like Exchange, SharePoint, email, and collaboration to the cloud, they want to know that they will be able to access the tools and applications easily and reliably. That's true whether the organ…

Ericom Connect 7.3 Extends Enterprise IT Infrastructure
When Ericom launched Connect in March of this year, it was the first-ever enterprise grade managed access solution serving 100,000 concurrent sessions per server: ten-fold the management capacity of Citrix and VMware. Version 7.3 of Ericom Connect de…
11/19/2015 Net Promoter Score Ranks High in Web Hosting Industry recently announced the results of its latest Net Promoter Score analysis. Reaching a claimed industry high of 90.8, the company appears to be doing very well with the loyalty of its customers.

How MSPs Can Deliver Cloud-Based Solutions for Small Business Customers
The multitenant aspect of the cloud means multiple people and businesses can share network resources and as a result benefit from economies of scale. And embracing the cloud means businesses that once had to license software and run it on their own i…

IndependenceIT Integrates with VMware Products for Extended Platform Functionality
Market research firm 451 Research recently published a new Impact Report entitled IntependenceIT Extends Platform Usability, Integrates with vCloud Air, vCloud Director, in which the company's multi-cloud deployment strategy is described in the conte…

ImageQuest Dives into Managed Services with Continuum Platform
ImageQuest is a relatively young company that started out as an office equipment dealer (OED). The company quickly underwent a transformation into a managed services provider (MSP) and currently offers a comprehensive suite of managed Information Tec…

VeloCloud Talks SD-WAN at TMC Editor's Day
VeloCloud offers zero-touch capability and expedited turn up. Part of the beauty of the VeloCloud solution, noted Wood, is that it supports multitenancy so the orchestrator can manage thousands of customers on a single gateway. Some competing solutio…

Kaseya to Support Windows 10 in Latest Release
As a provider of complete IT Management solutions for Managed Service Providers (MSPs) and small to midsized businesses, Kaseya has announced the availability of its VSA 9.2. The latest release will have new features, including Windows 10 support so …

Managed Security Services Players Rewriting the Merger Playbook
Managed security service enterprises seeking to fine tune their focus are either acquiring companies or exploring new geographic regions. This strategy has not only enabled the managed security service market to grow market share, but also encouraged…

Pomeroy and Tolt Solutions Combine to Create Global MSP Pomeroy Group
MSPs Pomeroy and Tolt Solutions have joined forces to create the Pomeroy Group of Companies, offering a variety of managed IT infrastructure services and solutions.

Ruxit Managed Gives On-Premises Deployments Cloud Functionality
The launch of the new Ruxit Managed platform is going to service organizations that need their IT infrastructure to remain on premises by providing cloud like functionalities without violating regulatory compliances.

XKL Joins INOC to Deliver Services to Dark Fiber Providers
XKL, a provider of fiber optic networking, recently announced that it has partnered with INOC, a provider of network operations center (NOC) services, to help dark fiber providers offer managed services to their clients.

NaviSite Introduces Managed Services for DaaS Solution
NaviSite, a managed application and service provider, recently announced that it has expanded its cloud Desktop-as-a-Service (DaaS) portfolio with a new suite of managed services designed to facilitate customers' cloud adoption efforts.

Stealth Communications Builds Out Fiber Network at NYC Carrier Hotel
Netrality Properties has announced that Stealth Communications completed the build out of its new fiber network at Netrality's 325 Hudson Street property in New York City.

Wheelings & Dealings: TierPoint Acquires Windstream's Data Center Business for $575 Million
Windstream Communications has shifted gears and will now focus its growth and development efforts on its core telecom solutions. The company announced it has sold off its data center business to cloud, colocation and MSP TierPoint for $575 million.

AVG Technologies Partners with ISL Online for Remote Monitoring
ISL Online, a provider of remote desktop software for enterprises, recently announced that it has partnered with AVG Technologies to enhance the AVG Managed Workplace Remote Monitoring and Management platform, which helps managed service providers (M…

MegaPath Launches Managed WiFi Service with Bluetooth Support
UC and cloud communications specialist MegaPath has rolled out its new Managed WiFi service with support for Bluetooth-enabled Wireless Access Points (WAPs). The Bluetooth enhancement is designed to make it easier for organizations to engage their cu…

Collaboration Between XO Communications, B AE Systems and Fortinet Delivers New AWS Security Bundle
Amazon Web Services (AWS) Direct Connect service makes it easy to establish a dedicated network connection from an organization to AWS. By using AWS Direct Connect, a company can establish private connectivity between AWS and its datacenter, office, …

Northern Backup Replaces Hardware-Based Storage Systems with Nexenta Open Software Defined Storage
With traditional on-premises IT deployments, the cost, maintenance and restrictions of what was installed placed many limitations in the way organizations operated.

IndependenceIT Recognized for Delivering Supported DaaS to MSPs and Other Partners
IndependenceIT offers an integrated workspace automation software platform that enables MSPs, IT departments and ISVs to offer their users and customers workspaces, applications and desktops delivered as a service. EMA singled out the company for its…

Mitel Makes Bold Cloud Play by Enhancing Agent Rewards Program
Mitel has made a significant cloud play, leveraging its installed base of 1.6 million cloud users to enhance its agent rewards program for North America. The company, which specializes in real-time business, cloud and mobile communications has announ…

Data Network Solutions Partners with TELEHOUSE's New York International Internet Exchange
TELEHOUSE has announced that Data Network Solutions (DNS) is a partner with its New York International Internet Exchange (NYIIX).

ConnectWise Integrates with UserCentric Billing Software
ConnectWise develops its own business management platform for IT companies. Within its folds, the latest update to software version 2015.5 has now gained a new billing tool by partnering with UserCentric.

InterCloud Providing Managed Disaster Recovery Cloud Services to Jewish Board
Organizations of all sizes are discovering the value of having a solid backup and disaster recovery plan in place. And in many cases, the cloud offers an affordable path to important services without upfront investment or the hassle of managing and m…

Managed Security Services Report Q3 2015
The Managed Security Services Report provides managed security and MSSP market trends, statistics, forecasts and resources for chief information security officers (CISOs) and IT security staff.

TriCore Solutions Acquires Group Basis to Offer Managed Services for Top ERP Solutions
Two managed services experts are combining their forces to create joint managed offerings for SAP environments. TriCore Solutions, which specializes in application management, has acquired Group Basis, a provider of SAP managed services. Together, th…

Netwrix Adds INTERDEV as Channel Partner
Netwrix, the developer of network management and security software Netwrix Auditor, recently announced a partnership with INTERDEV, a managed service provider (MSP) that addresses security for applications, servers and networks.

Logicalis US: Not All Cloud Providers Offer Enterprise-Level Solutions
The cloud is not magic, and people should not assume their data is secure in there.

Alliance Engage Program Now Has 11 Master Agent Portals
Formerly known as the Agent Alliance, the Alliance Partners have just announced that 11 of its members have launched or will soon launch Alliance Engage Portals.

Virtual Administrator to Integrate Kaseya VSA with CCleaner from Greater Intell
Greater Intell, provider of software and services for IT Management platforms, enables MSPs and IT management to improve their level of productivity and ROI of information technology. The company just announced Virtual Administrator has chosen to inc…

Service Provider Infogain Receives $63 Million Funding Infusion
MSP and IT consulting company Infogain has brought in $63 million in new funding from ChrysCapital. The move is a vote of confidence in the service provider, which has more than doubled its revenues during the past five years.

nGenx Delivers Improved DaaS and Application Virtualization to MSP Partners
With every imaginable IT solution now being offered 'as a service' model, the days of having applications on premises or on-device is fast approaching its lifeline. A company that is hastening that demise is nGenx, a cloud services pioneer in the del…

ReadyNetworks and Cosentry Team Up on Managed Cloud, Network and Data Center Services
A new managed services partnership between ReadyNetworks and Cosentry will make data center services, cloud strategies and security and compliance solutions easily available to SMBs. The companies are teaming up in an effort to provide enterprise-cla…

Comings & Goings: Avant Names Ron Hayman Chief Cloud Officer
With near-universal agreement that cloud computing is becoming more valuable and more important to the average business day, Avant appears ready to make some big waves in this department. To that end, the company has announced it hired Ron Hayman as …

Mtel Renews Contract with Amdocs for Business Support Systems
Amdocs has made a reputation by offering business support systems (BSSs) and operational support systems (OSSs) to a number of enterprises. It has offered these services to Mtel, a mobile services provider in Bulgeria, for several years, and its most…

Converged Infrastructure is the Next Step in Data Center Efficiencies
Scalability, efficiency and cost savings are just some of the priorities that must be maintained when operating today's data centers. The trend toward virtualization has had a huge impact, and yet some top IT executives don't believe their data cente…

Dell Partners with CloudRunner on ITaaS Solution for MSPs
In good news for MSPs, Dell has expanded its ITaaS portfolio by partnering with CloudRunner and rolling out its desktop-as-a-service solution. Available in North America, EMEA and APAC, the offering is designed to facilitate easy delivery of cloud se…

Comings & Goings: Broadview Networks Promotes Dickson to VP of Channel Sales
Broadview Networks, a company known for its communications and information technology services, recently announced that it has promoted one of its own to lead relationship development with channel partners in the Western and Central regions of the U.…

Cologix's Montreal Data Center Introduces CloudOp's New Virtual Private Cloud Offering
CloudOps, a provider of private, public and hybrid cloud solutions and managed services, recently announced that it has selected data center specialist Cologix to support the launch of, a new virtual private cloud product. The two companies …

Comings and Goings: MegaPath Expands Cloud and Customer Service Initiatives with New Hires
MegaPath, a cloud and voice services provider that is rapidly becoming a leader in the NFV space, has announced an expansion of the company. Two new senior hires will be added to the staff in an effort to expand the company's marketing, product devel…

Managed Telecom Services Revenues Expected to Reach $297 Million by 2020
Research firm Ovum has some good news regarding the MSP sector. The company forecasts revenues from managed telecom service providers to grow substantially over the next five years, reaching more than $297 billion by 2020. That marks a healthy 9.9 pe…

Digital Realty Trust Makes Nearly $2 Billion Move to Buy Telx
It's been said that the data center market space has been in something of a consolidation pattern for a while now, and that assertion just got a little more credence recently from a new move from Digital Realty Trust Inc. The company recently made an…

Teradici Pervasive Computing Platform Simplifies Cloud Delivery
Cloud computing is making enterprise grade IT services available at price points individual consumers and organizations can afford. As the technology continues to evolve and more 'as-a-service' solutions enter the market place, the return on investme…

Continuum Launches MSPedia to Inform Managed IT Services
Say what you will about human beings, our ability to build repositories of knowledge is impressive. Whether it is the ancient Library of Alexandria or the Library of Congress, we have an inherent need to keep records of the knowledge we continue to a…

CenturyLink a Gartner Magic Quadrant Leader for Managed Hosting
CenturyLink has been alive with activity as of late. It has positioned itself as a prominent telecom in its market with a series of acquisitions and has expanded its presence as a holder of enterprise-class data centers. To show for it, now the telec…

Hughes Networks Strengthen MPLS Contract with AfDB
Already considered one of the top firms in the world when it comes to offering services usually associated with Managed Service Providers (MSPs) Hughes Networks has announced that it has been awarded a brand new contract from the African Development …

Altitude Tickets Turns to Faction Cloud
Altitude Tickets is making use of Faction's Infrastructure as a Service (IaaS) cloud for its ticket sales.

Surveillance Company QVIS Using Novatel M2M Managed Telematics Solution
A new managed telematics services partnership has been announced by Novatel Wireless, which specializes in M2M wireless solutions powering the IoT. The company is providing intelligent mobile hotspot capabilities to QVIS Monitoring, a U.K. surveillan…

6WIND Announces Investment, Support from Cisco
6WIND creates software for enterprises which handles all manner of networking and is proving an up-and-coming force in the wave of software-defined networking (SDN) and network functions virtualization (NFV). It recently announced that Cisco, a giant…

Vorex Launches Telecom Business Management and ERP Solution to Address Rising Industry Competition
Business management solutions are enjoying widespread adoption due to the immense benefits offered to companies in a variety of industries. By implementing a solution of this type, mundane everyday tasks that are essential for day-to-day operations c…

BluePath Sees Clear Path to Fiber Success in NYC
If you've never heard about BluePath Telecommunications Engineering, you will shortly. The company has been offering a full range of engineering and design services for the telecommunications industry for the last decade, and BluePath's engineering t…

Sentinel Data Centers: Standing Out in a Crowded Market
Data Center suites are playing an increasingly important role today for businesses. Not only is it easier and less cumbersome to not have to own and operate a data center, but for many businesses the level of quality and expertise offered when partne…

Hibernia Networks: Bridging New York & London via the Atlantic
Global capacity services provider Hibernia Networks is perhaps best known for its ability to offer next gen. networks that are highly reliable and offer optimal performance. To do so, it operates submarine and terrestrial networks throughout North Am…

Axiom Fiber Outlines Big Plans for the Big Apple
One of the fastest growing areas in the technology world is Dark Fiber, and a new company that entered the arena this past January is already making a splash.

IntelliNet Picks 365 Data Centers to Host Cloud Service
IntelliNet, a managed services provider, has chosen 365 Data Centers' Cleveland facility to host part of its IntelliNet Cloud service.

SaaSMAX Hosts Online Education for SaaS Vendors about Reseller Programs
The value of an effective reseller program cannot be understated. A comprehensive partner program can be a window into a worldwide market when efficiently managed and tactically employed. Of course, this is easier said than done, especially for compa…

Revenues from Managed Telecom Services and Outsourcing Show Slight Decline
The market for managed telecom services is in a slight decline, largely due to foreign exchange and other losses among the top three equipment and services vendors. IHS Infonetics reports global revenue from telecom outsourcing and managed services d…

CommScope and HP to Jointly Offer Data Management Tools, Services
Control of IT facilities is paramount in any business, and sometimes businesses need help from third-party software and outside consultant professionals. This is why CommScope is now partnering with HP to jointly enhance their management consulting s…

CENX, Ericsson Partner to Improve Network Services Delivery
CENX's Service Orchestrator will become a part of the base for how the Ericsson Managed Services Delivery Platform connects individuals to one another and with media services through multiple communications platforms.

Singtel and Viptela Team on Managed Software-Defined WAN Service
A new managed services partnership has been announced to provide a software-defined WAN (SD-WAN) service to customers throughout the world. Singtel and Viptela have teamed up to offer Singtel's ConnectPlus service in the Asia-Pacific region as well a…

Managed IT Services Becoming Increasingly Mainstream
There is definitely an opportunity for MSPs to become more valuable and more exposed to potential clients, according to CompTIA. The firm found that those organizations that do use managed services are seeking bigger benefits beyond cost savings, and…

Wheelings & Dealings: EMC to Acquire Virtustream for $1.2 Billion
EMC will incorporate Virtustream managed cloud software and services infrastructure into its Federation Enterprise Hybrid Cloud Solution. This enables customers to access an easy on-ramp to public cloud services for smooth migration of applications i…

MetTel Announce Comprehensive Office-as-a-Service Managed Communications Solution
Businesses of all sizes looking for a comprehensive unified communications solution that they don't have to install or manage now have a unique option. MSP MetTel has announced its new Office-as-a-Service solution, a managed platform of telecom, mobi…

Wheelings & Dealings: SWK Technologies to Acquire PTI, Expand its Managed Services Coverage
SWK Technologies, a wholly-owned subsidiary of SilverSun Technologies, Inc., recently announced its intentions to acquire ProductiveTech, Inc. (PTI). The transaction would allow SilverSun to have a larger coverage area for its managed service provide…

New OpenDNS Solution Helps MSP Partners Educate Customers About Security Landscape
OpenDNS has released tools to help its MSP partners communicate with customers more effectively and differentiate their offerings. The company announced its Partner Enablement Pack is now available, featuring tools to help service providers better un…

Colocation Provider FORTRUST Builds Out Data Center to Meet Increased Cloud and IaaS Demands
The demand for cloud and IaaS solutions is exploding and service providers are beefing up their resources to meet demand. As a result of these increased needs, colocation provider FORTRUST has added 2.5 megawatts of electrical power capacity.

Cirrity Snags Cisco Master Service Provider Designation as Company Announces Azure Solutions
Cloud solutions provider Cirrity has risen through Cisco's certification ranks and has been named a Cisco Master Service Provider (CMSP). The designation is part of Cisco's Cloud and Managed Services Program and recognizes the company's expertise in …

Continuum Becomes Partner with Sharp Division
Sharp Imaging and Information Company of America (SIICA) recently announced that it selected Continuum as a member in one of its partner programs. As a result of the alliance, Sharp's authorized dealers will be able to incorporate Continuum's managed…

Connected Data to Provide Calvary Church with Cloud Storage Solutions
Calvary Church of Los Gatos, California, a worship organization with a congregation of nearly 1,500 members, has chosen to use the services of Connected Data after Dropbox failed to meet its requirements.

Gartner Places NTT Communications in Leader Quadrant for Performance as Hosted Disaster Recovery Service Provider
NTT Communications (NTT Com) recently announced that Gartner placed it in the leader quadrant for the disaster recovery as a service (DRaaS) industry. The quadrant designation is part of the Magic Quadrant evaluation system that Gartner compiles for …

Peak Hosting Signs Agreement to Use Zayo Connectivity at US Sites and in Amsterdam
Zayo announced recently that it had signed a three-year agreement to provide various types of network connectivity at Peak Hosting's sites in California, Texas, Virginia, and in Amsterdam, The Netherlands. With the new infrastructure provided by Zayo…

BYOD Trend and the Cloud Fuel Massive Growth in Managed Mobility Services Market
The mobility market and related services are growing like gangbusters and a new research report from MarketandMarkets puts a dollar amount on the phenomenon. According to the firm's research, the Managed Mobility Service (MMS) market is set to reach …

Ericsson and Intel Security Team up on Managed Security Services
Managed security services are a logical and valuable addition to any suite of service provider offerings. Telecom operators are looking for affordable and easy to roll out solutions that will provide value and peace of mind for their customers. With …

New Radware Hybrid Cloud WAF Service Uses Single Technology to Secure On-Premise and Cloud Apps
Radware has taken protection against cyber attacks into the cloud with a new Hybrid Cloud WAF Service that provides security against Web-based cyber attacks. The new cloud-based solution offers a fully managed, enterprise-grade Web application firewa…

Survey: More Managed Service Providers Managing Endpoints
It appears that endpoint management has become an important point of emphasis among managed service providers (MSP). A recent survey conducted by Decision Tree Labs on behalf of Autotask, the 2015 Managed Services Market Study, asked over 1,800 MSPs …

Akamai Introduces Managed Security Services
Akamai has announced two new additions to its Cloud Security Solutions service: Managed Kona Site Defender and Kona DDoS Defender.

Beachhead Solutions Has 346 Percent Growth in 2014 Fueled by Cloud-Based MSP Mobile Security Solution
Mobility and mobile solutions are driving all markets in the technology sector and managed services is no exception. In fact, Beachhead Solutions, a company that specializes in cloud-managed mobile device security services, has reported a whopping 34…

MSPAlliance Reports on State of Managed Services
The International Association of Managed Service Providers, also known as the MSPAlliance, has more than 25,000 cloud computing and managed service provider members in its ranks. Until recently, it was unknown exactly how those members, as a group, p…

Continuum Announces Managed Backup Platform for MSPs Built on IBM Cloud Infrastructure
Continuum has become the latest company to take advantage of IBM's SoftLayer cloud infrastructure solution. The company has rolled out its Continuity247 managed backup platform, designed to help MSPs meet the backup needs of their small and medium-si…

OnX Rolls Out New Managed IT Service Desk Offerings
Providing IT support and services can be a hectic and demanding job, particularly at smaller businesses with overburdened IT departments. OnX Enterprise Solutions is aiming to help ease the burden and has rolled out two new managed services offerings…

Ericom Connect Multiplies by Ten-fold the Management Capacity of Citrix and VMware
The ability to scale has become a very important issue for organizations in today's highly competitive global environment. It is not enough to scale, but being able to hyper-scale at a moment's notice is an option enterprises want to have if the need…

Cloudnexa Issued Patent for vNOC Cloud Management Platform
Cloudnexa, a provider of cloud-based managed services, has been granted patent 13/110,595 from the U.S. Patent and Trademark Office for its innovative vNOC cloud management platform. The patent was issued specifically for a proprietary system and met…

NTT Communications, FireEye Get Together on Managed Security
Security has been an important part of online operations ever since there was an online to conduct such operations. From email to websites and well beyond, security is a concern that's right at, or near, the top of the list. This is a point not lost …

Peak 10 Introduces Level 3's Ethernet Cloud Connection Solution
Peak 10, Inc., an IT infrastructure company providing cloud computing solutions, data center services and managed services, has announced a partnership with Level 3 Communications, a multinational telecom and Internet service provider, to distribute …

EarthLink Tackles Network Optimization with New Managed Network Service
EarthLink is building out its managed services portfolio once again with a new Managed Network Service geared toward multi-location businesses. The new solution is meant to help optimize network performance as well as provide proactive monitoring and…

IBM Makes Major Cloud IaaS Play with New OpenPOWER Bare Metal Servers
IBM has been steadily building out its cloud infrastructure initiative and is now making OpenPOWER-based servers available through its SoftLayer company. The servers are an expansion of the IBM's portfolio of cloud-based services, providing a bare me…

Impact Telecom Chooses Colo Atl Facility to Help Expand Cloud Operations
Communications service provider Impact Telecom has teamed up with Colo Atl and is using the company's facility to expand its cloud operations. Impact, which specializes in voice, messaging and data services, is taking advantage of Colo Atl's network …

SPS Acquires Multimedia and UC Specialist ExtraTeam in Strategic Managed Services Move
Strategic Products and Services (SPS) has expanded its portfolio of managed services offerings with the acquisition of multimedia and unified communications (UC) specialist ExtraTeam. SPS, which is also a seasoned systems integrator, acquired the MSP…

Black Sea Systems Using ADTRAN Solutions to Transition to Managed Services Model
Networking and communication equipment company ADTRAN is getting some major traction with its Bluesocket vWLAN platform. The company announced that burgeoning managed service provider (MSP) Black Sea Systems is using the platform as well as ADTRAN's …

MetTel Chooses ADTRAN Bluesocket vWLAN as Foundation for Managed Wi-Fi Service
As part of its plan to expand and strengthen its managed services offerings, communications solutions provider MetTel has teamed up with ADTRAN. The company has added the ADTRAN Bluesocket virtual WLAN (vWLAN) offering to its roster as the core of it…

Managed Security Services Set to Hit $15.4 Billion by the End of Year
That type of security approach is essential in today's business world, where BYOD is quickly becoming the norm and a host of geographically disparate users and devices need to be secured. While this may be a benefit in terms of productivity and opera…

EarthLink Tackles Corporate Network Security with New Managed Security Monitoring Service
A slew of security breaches and fraud involving big name companies over the past few years has caused a change in the way enterprises are handling security and monitoring. IT leaders are under the gun to institute better security plans that detect th…

Six Keys to Setting Proper Expectations of Your Cloud Provider
For most U.K. businesses, the matter of adopting a cloud solution is not a question of if but rather which one. Research by the Cloud Industry Forum predicts that by the end of 2015, 90 per cent of U.K. enterprises will be using two or more cloud ser…

MegaPath Sells Off Managed Services Business to Cloud Networking Provider GTT
In the second major business announcement of the year, MegaPath has agreed to sell its Managed Services business to cloud networking provider GTT Communications. GTT will shell out $144.8 million in cash as well as $7.5 million in common stock in the…

Canada's Above Security Acquires Seccuris to Create Pure-Play Global MSSP
A major deal has been struck on the managed security services front, with Canadian company Above Security acquiring Seccuris. The company, which has offices in both Canada and the U.S., is a MSSP as well as an information assurance integrator that wi…

ABP: DrayTek Routers Address New Business, MSP, Reseller Realities
Resellers are increasing becoming managed service providers or being absorbed by other organizations, said Castillo. So ABP is responding to these trends by providing resellers with new brands like DrayTek.

Transbeam Expands Geographic Reach, Product Portfolio & Staff
Transbeam was at ITEXPO Miami last month offering an update on its expansion plans. Jim DaBramo, senior vice president of sales and marketing at the managed services provider, spoke on camera with TMCnet's Erik Linask to offer details on the strategy…
02/17/2015 431 Percent Growth of MSP Partner Network in 2014, a cloud backup and disaster recovery (BDR) technology company, recently announced that it grew its managed service provider (MSP) partner network by 431 percent in 2014, a major increase over the already-impressive 310 percent growth exper…

Caribbean IXP Brings Carrier Choice to Region with New Carrier-Neutral Telecom Hotel
Carrier choice options in the Caribbean region just got a massive infusion as Caribbean IXP announced it is developing the first Tier III Carrier-Neutral Telecom Hotel. The new hosting facility will be centered in Trinidad & Tobago and will be geared…

InterCloud and Tech Data Team on Managed Virtual Desktop Offering
InterCloud Systems and Tech Data Corporation have teamed up to provide new managed service offerings for cloud customers. InterCloud is providing managed services for virtual desktops through the cloud using a Desktop as a Service (DaaS) model. The s…

Zynstra Brings Cloud Managed Server Appliances to North America with CloudMSP Partnership
Hybrid IT solution provider Zynstra has its first North American distributor. The company announced CloudMSP will offer the company's enterprise-class solutions for SMBs to aid in Zynstra's expansion into North America.

Cisco Expands Cloud Managed IT Strategy
Cisco Systems has revealed its expanding strategy related to its Meraki acquisition and cloud managed IT, and also announced the general availability of its Cisco ONE Software Suite.

Unified Office Brings Analytics Tools to Total Connect Now
Businesses out there that already turn to Total Connect Now from Unified Office are likely finding it to be a welcome addition to the arsenal, thanks to its value as a managed hybrid cloud communications system. But for those who wished that it came …

Discovia to Work with Top Law Firm on Managed eDiscovery and Related Services
A new eDiscovery managed services agreement has been announced between service provider Discovia and one of the largest law firms in the southeastern U.S. Discovia has signed on to provide eDiscovery support and related services to Alabama firm Bradl…

Aldridge Acquires MSP TWIST Solutions to Expand Cloud Services and Operations
By joining forces, the two MSPs are becoming one of the largest providers of IT services in Texas. TWIST brings to the table its unique brand of personalized IT support as well as a suite of network management and cloud services. The company's client…

Earthlink to Provide Gold's Gym with Network Security
EarthLink, a global provider of IP access and network security products, recently announced that it has partnered with global fitness chain Gold's Gym to provide Gold's with Wi-Fi and network security for its 147 corporate locations. The agreement sh…

Delivering Public Sector Digital Services
Delivery of 'e-government' is gathering pace. At the same time, there is a desire among public sector bodies to seize the operational benefits and reduced costs that online services can offer. Understanding how to adopt the right processes to enable …

Unified Office's SDN-Based Cloud Architecture Helps SMBs Operate Efficiently
When a Los Angeles quick-serve restaurant franchise found that one of its locations was getting overwhelmed with phone calls, they turned to MSP Unified Office for help. The company, which specializes in SDN-based hybrid cloud solutions, came up with…

NACR Introduces Ovation Communications Management Suite
NACR, a leading global provider of communications services and solutions, recently announced the introduction of Ovation Communications Management, a new component of its acclaimed Ovation Managed Services portfolio of managed support. Ovation Commun…

Cloud IaaS and DaaS Adoption Create Challenges and Opportunities for MSPs
New research on cloud services adoption signals good news overall for managed service providers (MSPs). According to a recent survey from Redshift Research on behalf of Time Warner company NaviSite, cloud adoption is growing in the enterprise, even t…

New Kaseya MSP Survey Shows Market is Healthy and Growing
The global MSP market is healthy and growing steadily according to the annual MSP Global Pricing Survey from Kaseya. The company queried nearly 700 MSPs in more than 30 countries and found that a majority of successful service providers share some in…

Euskaltel and ZTE Sign VoIP and Telecom Managed Services Contract
The Basque region of Spain will be getting a major upgrade in telecom and network services thanks to a new managed services agreement. Euskaltel, the largest operator in the area, has finalized a 10-year, network-wide managed services contract with t…

SageNet Achieves Fortinet MSSP Platinum Status for Network Security
MSP SageNet has achieved a high ranking network security status through Fortinet's certification and training program. The company has been rated with elite Platinum Status as a Fortinet Managed Security Service Provider.

Verizon Take Multi-Cloud Vision a Step Further with Cloud Marketplace
Verizon Enterprise Solutions has officially launched its Verizon Cloud Marketplace, and the move may well herald a new way of doing business in the cloud. Like most cloud marketplaces, the new offering provides pre-built cloud services from a variety…

DRaaS More than Recovery: it's about Migration
The emergence, acceptance and adoption of cloud computing have enabled and driven an abundance of disruptive technologies, causing shifts not only in the business models of many enterprises, but in the types of services that many MSPs must provide.

ePlus Announces Managed Services for FlexPod
ePlus has announced that it is offering enhanced Managed Services for FlexPod to allow customers to track and troubleshoot performance issues.

New Security Survey Finds Differing Confidence Levels Surrounding Basic Controls
The vast majority of IT professionals and executives are confident in their organization's implementation of basic foundational security controls, according to a new survey. But in a more disturbing finding, less than half of those queried are confid…

Virgin Wines Announces Managed Services Deal with NaviSite Europe
Online wine company Virgin Wines has struck a managed services deal with NaviSite Europe, a Time Warner Cable company. NaviSite will provide managed hosting and web application services for the wine merchant as part of an update to its IT systems.

Presidio Launches First EMC-Validated Solution Center Supporting Hybrid Cloud Management
Presidio has opened the first EMC-validated Platinum Solution Center in Woburn, Mass., to showcase its Presidio Managed Cloud offering. The facility is a complete ecosystem built to EMC specifications and offering Presidio's enterprise hybrid cloud m…

Siaras OpenStack Platform Federates Every Cloud Flavor for KVH Customers
OpenStack platform player Siaras has achieved a successful proof of concept with enterprise customers of cloud provider and MSP KVH. Customers successfully spun up workloads in multiple but dissimilar data centers using a single cloud and WAN orchest…

Carpathia and T5 Data Centers Partner on Managed Cloud, Hosting and Compliance Services
In a new managed services arrangement, T5 Data Centers has teamed up with cloud provider Carpathia to deliver cloud, managed hosting, compliance and colocation services. Offerings will be geared toward both enterprises and federal agencies and provid…

Spending on Public Cloud Services to Hit $127 Billion by 2018
Adoption and spending on public IT cloud services has been steadily increasing and that trend will continue for the next several years. A shift to "cloud first" strategies has become pervasive among both IT vendors and buyers and that attitude is set…

IBM Opens SoftLayer Cloud Center in Paris
IBM announced this week that it will open a new SoftLayer cloud center in Paris, France. With the establishment of the cloud center, IBM will be able to provide cloud infrastructure services, including bare metal servers, virtual servers, storage, an…

Motorola Solutions Simplifying Mission Critical Communications with ASTRO 25
Law enforcement agencies, first responders and other public organizations that rely on mission-critical communications in many instances still use legacy systems that have limited capabilities compared to the technology that is available in the marke…

Aerohive Tapped for Apple-led ConnectED Effort
Wi-Fi infrastructure company Aerohive Networks today announced that it's part of an Apple-led contingent that will be providing broadband tools to U.S. schools via the federal government's ConnectED initiative. ConnectED aims to shrink the digital di…

NetApp Acquires Riverbed's SteelStore Backup Line, Launches Massive Cloud Initiative and Partnerships
In a move that will expand its portfolio of backup and storage offerings, NetApp, Inc. has acquired the SteelStore product line from Riverbed Technology in an $80 million deal. The announcement comes at the same time as NetApp is introducing a slew o…

Accenture Upgrades Management Options for Accenture Cloud Platform
Accenture has announced some new management capabilities for its Accenture Cloud Platform to make it easier for companies to manage both private and public clouds.

Report: Xerox Leading European Market in Channel Managed Print Services
Since it was founded in 1906, Xerox has developed different technologies to process documents. Until recently, paper was the preferred and many times the only medium for making copies, but digital technology has changed the way many organizations arc…

Telx Cloud Xchange Now Offers Hybrid Cloud Solutions
Cloud technology has forever changed the IT environment by providing organizations a cost effective alternative to traditional on premises-based infrastructures. Virtually every aspect of a company's IT needs can be hosted with Infrastructure-as-a-Se…

Amazon Web Services is Now in Germany
When Amazon announced the financial results for the third quarter ending September 30, 2014, it had the usual mixed bag of results, with good and bad news sprinkled throughout the report. The bad news is the company reported a net loss of $437 millio…

Orthodontic Practice Migrates to the Cloud Through MSP Venyu
Orthodontic practice Hendrix Orthodontics recently faced a challenge common among many small businesses, and particularly those in the healthcare industry. The company needed to update its IT infrastructure to a more modern system, and one that would…

AVG and Centrify Partner on Cloud-Based IDaaS Offering for MSPs
Centrify Corporation and AVG Technologies have teamed up on a new Identity-as-a-Service (IDaaS) offering for MSPs. Centrify's identity management technology is being used to power the new AVG CloudCare SSO IDaaS solution, enabling MSPs to secure and …

MSPs Need to Step Up IoT Service Offerings to Meet SMB Demand
The Internet of Things (IoT) is at the top of most technology business agendas when it comes to planning for the future, and MSPs and their SMB customers are especially banking on the trend. The IoT, which generally covers connectivity and cloud-base…

Fortinet Security Honored with Technology Leadership Awards
Frost & Sullivan has given Fortinet two awards: the 2014 Global Cyber Threat Analysis and Reporting Enabling Technology Leadership Award, and a Market Leadership Award for the Managed Security Service Provider Market.

Managed Service Provider Week in Review: Hughes, Green Cloud, iland
A diverse blend of managed services made their debut this week, as service providers continue to expand their portfolios with value-added solutions. Everything from disaster recovery to B2B services to central service management and delivery was in t…

Hughes Provides High-powered B2B Services
Hughes, a managed network service provider, offers much more than just high-speed Internet service via satellite. It is also a business-to-business service provider.

Telstra Exec: Wholesale Carriers Must Innovate to Compete with OTT Services
The wholesale carrier market needs to innovate rather than stick to what's worked in the past, according to Telstra global head of wholesale Peter Hobbs.

Global Cloud Xchange 'Moves up the Stack'
How successful Global Cloud Xchange will be with its new positioning as a supplier of "Cloud X" enterprise-class cloud services, applications and content remains to be seen.

OneAccess, Axiros Partner to Help Carriers Compete With OTT Services
OneAccess and Axiros have announced a partnership that will allow broadband operators to increase their agility and stave off the use of over-the-top services.

iland Provides Public Cloud, Disaster Recovery Services to Companies Worldwide
Founded in 1995, iland has grown organically, getting extensive experience in the cloud market along the way. It is now a large provider of public cloud and disaster recovery services to companies located around the world.

Wheelings & Dealings: Green Cloud Technologies Intends to Expand with $3.1 Million in Equity
Green Cloud Technologies provides virtual servers, cloud-based infrastructure, and disaster recovery services to businesses of all sizes. The company announced recently that it has received $3.1 million in equity from existing investors that it can u…

Managed Service Provider Week in Review: Working with the Cloud
When it comes to managed services today, offerings are largely centered on the cloud. Backing up the cloud, providing on-ramps to the cloud and cloud services, managing cloud environments, making sure the cloud is secure and compliant with regulatory…

JumpCloud Offers Cloud-Based Directory-as-a-Service
We hear about the benefits and advantages of cloud computing and cloud services on a regular basis, as more and more companies migrate to and take advantage of the cloud. But it poses a number of challenges as well, and one of the major ones is authe…

TeleACK Expands Services with New Click to Video Feature
Georgia-based global MSP TeleACK has announced a new Click to Video feature capability as part of an expansion of its sales and support services. The offering uses a web browser as the video client interface to enable two-way secure video communicati…

NTU Partners with Logicalis to Upgrade to Hybrid Cloud Data Center
Nottingham Trent University in England seeks to lower its carbon emissions by 48 percent by 2020, and at the same time, it wants to improve technological opportunities for staff and students through an updated IT infrastructure. This week, it announc…

Advent One Deploys Managed Cloud Environment with Brocade Platform at Core
Australian MSP and systems integrator Advent One is delivering a new managed cloud environment and has chosen Brocade's switch/router networking solutions for its core. The service provider is using the Brocade MLXe-16 switch/router to create a carri…

EarthLink Adds Improved Accessibility to myLink
EarthLink has released new features for the myLink Customer Portal platform with a fully customizable integrated IT business control point providing convenient access.

High Availability and Disaster Recovery Possible in the Cloud, If Implemented Properly
The cloud is pretty much pervasive in the technology sector at this point, with massive players like Microsoft and IBM changing business strategies to bolster cloud computing. And organizations of all sizes, from SMBs to Fortune 100 companies, are lo…

ViaWest Launches KINECTed PCI Complaint Cloud to Combat Credit Card Fraud
The recent Home Depot credit card breach was just one in a long list of major data security issues this year involving big name retailers like Target, eBay and Michaels Stores. And the issue seems to be getting worse as thieves come up with better an…

Italian Army Commissions Italtel and Cisco for Cloud Migration
Italtel and Cisco have teamed up to transition the Italian Army to the cloud in a new $3.1 million data center deal. The companies are working together to create a new data center network for the army, including updated hardware and software infrastr…

Veeam Announces New Cloud Connect Partners and Release of Cloud Backup for MSPs
Veeam Software has announced five service provider partners that will support its Veeam Cloud Connect solution when it becomes generally available later in the quarter. The offering is part of the Veeam Availability Suite v8 and gives customers a sec…

Managed Service Provider Week in Review: Cloud Partnerships Galore
Strategic partnerships were the name of the game in the managed services space this week. Some very big service providers are changing their strategies and throwing in with former competitors as the cloud and hosted services space continues to evolve…

Rackspace Expands Cloud Reach to MSPs through Arrow Distribution Partnership
Rackspace is extending the reach of its managed cloud services portfolio through a key partnership agreement with Arrow Electronics for the U.S. and Canada. The agreement gives Arrow solution providers access to Rackspace's reseller program, which in…

AT&T Provides Direct Link to AWS Using NetBond Secure Service
On the heels of Verizon's announcement that it's offering a direct connection to Amazon Web Services (AWS), AT&T has also announced a secure path to the AWS Cloud. The company is extending its NetBond connection service to include AWS, enabling enter…

CloudLink, EMC Partner on DRaaS Offering for Service Providers
A new cloud partnership between CloudLink Technologies and EMC focuses on data encryption management and security for virtual machines. The companies are integrating CloudLink SecureVSA data security technology with EMC's RecoverPoint for Virtual Mac…

Cisco Adds Cloud VPN and Security Services to Evolved Services Platform for Service Provider
Features of the new security solution include nonstop, real-time monitoring for preventing malware, attacks and worms. The service supports event management through advanced monitoring as well as identification, alerts and issue mitigation and the ab…

Cisco Intercloud Explodes with 30 New Partners and $1B Earmarked to Expand Cloud Channel
As if the massive Intercloud expansion wasn't enough, Cisco Capital, a wholly owned Cisco subsidiary, has committed $1 billion to provide financial solutions to customers and partners for accelerating and adopting Cisco cloud technologies. Financing …

Cautela Labs Designated by HITRUST as Common Security Framework (CSF) Assessor
Information technology makes it possible for consumers and businesses to communicate more effectively and exchange data across different platforms. As more organizations integrate this technology, they have to ensure regulatory compliances are not be…

Managed Service Provider Week in Review: Buyouts & Partnering with AWS
It was a busy week in the managed services space and companies announced buyouts, alliances and new services covering the whole spectrum of the marketplace. AWS topped headlines again, unsurprisingly, as more and more companies work with the reigning…

NovaTech Managed IT Services Now Available
According to MarketsandMarkets, the managed services market is estimated to grow from $142.75 billion in 2013 to $256.05 billion in 2018, at an estimated CAGR of 12.4 percent from 2013 to 2018. The growth is primarily being driven by high-tech and co…

Verizon Offers Direct Connectivity to AWS through Secure Cloud Interconnect Service
The cloud is all about choice, and for many, the infrastructure of choice is Amazon Web Services (AWS). Cloud providers of all varieties and sizes are scrambling to offer connectivity to AWS, and Verizon is the latest.

AireSpring Offers Variety of Managed Cloud Services Using MPLS Mesh Network
When it comes to offering a broad range of cloud-based services, the sky is pretty much the limit for California service provider AireSpring. The company offers an MPLS Mesh network as the core mechanism to deliver a host of services, and this strate…

Wheelings & Dealings: Majority Stake in IT Enterprise Cloud Company Acquired by Ericsson
This morning, Ericsson announced that is purchasing a majority stake in San Francisco-based Apcera. This is a company that was founded in 2012 by Derek Collison, a former Google executive who also designed a VMware product called Cloud Foundry. Actua…

IDC Frontier Deploys Radware DefensePro to Protect New Cloud-Based Network Service
IDC Frontier, a provider of cloud IaaS and data center services, has chosen the Attack Mitigation System from Radware to protect its new cloud-based network service from DDoS attacks. The company recently introduced its cloud-based IDC Frontier Netwo…

IndependenceIT Integrates Cloud Workspace Suite with AWS
Another cloud platform provider has thrown in with IaaS giant Amazon Web Services (AWS) for workforce-as-a-service environments. IndependenceIT, which offers the Cloud Workspace Suite (CWS) hypervisor/cloud platform, has made its solution available o…

Texas MSP Aldridge Broadens Reach with Acquisition of Austin's Tydan IT
Two major Texas MSPs have combined forces to provide first-response support and better serve small and medium-sized enterprises (SMEs). Technology management and consulting company Aldridge has acquired Tydan IT, a provider of managed IT services con…

Managed Service Provider Week in Review: Cloudyn, Exorprise, dock10
The news in the managed services space this week was as diversified as the market itself. Headlines were certainly heavily tipped toward cloud services and infrastructure, with some interesting new research findings as well.

MyCloudIT Transforms IT Providers Into Cloud-based Pros
For small or mid-size businesses (SMBs) that want to provide their end users with the advantages a virtual desktop infrastructure offers, desktop as a service (DaaS) is a good alternative. When deploying these services in-house, often times it can be…

Carolina Panthers Select Toshiba as Team's Office Equipment Provider
The Carolina Panthers have chosen Toshiba American Business Solutions as its official office equipment and service provider for the 2014 season. The team is using a number of Toshiba's e-STUDIO products throughout the organization. The equipment will…

Report: Government Spending on Cloud Services to Rise in 2015
A research group that informs government entities about global technologies released a new report this week that predicts continued government spending on cloud-based initiatives through the coming fiscal year.

Exoprise Makes New SaaS and IaaS Monitoring Available
As more organizations migrate to the cloud, it is essential to ensure the solutions they use on this platform are performing to the specifications the service provider promised. Because the infrastructure is not on-premises, it is difficult to ascert…

dock10 Embraces Avid Managed Systems for Media Production
When people think of managed systems and cloud-based software, film and TV production is not typically one of the things that come to mind. But Avid, whose software is responsible for putting together most TV shows and movies, is making a major push …

Cloudyn Lands Extra Funding Amid Growing Market
It's been a while since word last emerged about Cloudyn, but the cloud administrative services market is well on an upward trend. Cloudyn itself, meanwhile, managed to land some new funding itself as a recently-concluded Series A funding round landed…

Managed Service Provider Week in Review: Buyouts & Rumors
There was definitely some moving and shaking in the managed services space this week with mergers and acquisitions topping the headlines. And in addition to the prominent deals being announced, a couple of potentially huge buyouts were rumored. If th…

US Marine Corps Tactical Satellite Communications Network Extends TCS Contract
Napoleon Bonaparte said, "The secret of war lies in the communications," and while it was true during his time, the veracity of that statement is infinitely more important today because of the reliance of communications technology in today's military…

Study Reveals Federal IT Professionals are Leary about Migrating IT Services to Cloud
The introduction of cloud technology has forever changed the IT environment by delivering computing as a service. Software as a service (SaaS), infrastructure as a service (IaaS), platform as a service (PaaS) and more can be obtained over a network g…

MegaPath to Merge Certain Assets with Global Capacity through Buyout Agreement
MSP and cloud services provider MegaPath Corporation is cashing in on its success and fine-tuning its business model. The company announced an agreement to sell its wholesale business and national colocation aggregation network to private equity firm…

LogMeIn Acquires Meldium
LogMeIn has announced that it has acquired the San Francisco-based single sign-on (SSO) startup Meldium to add SSO capability to its portfolio.

CenturyLink Considers IaaS with Possible Rackspace Buyout
CenturyLink, which is valued in the neighborhood of $23.6 billion, has been steadily building momentum and is recognized as a major player in the cloud IaaS arena. That position has been boosted by acquisitions of AppFrog, a provider of PaaS, and pub…

Telehouse Makes NYIIX Connectivity Available at CoreSite Data Center Facility
"Since opening NY2 in Secaucus, New Jersey, we have continued to enhance the features and interconnectivity of that facility as well as in our Manhattan facility, NY1," said Ben Green, vice president of sales, network and mobility at CoreSite. "Addin…

Managed Service Provider Week in Review: Streamlining Administration and Management
A number of solutions and services were announced this week that are meant to streamline operations and processes for MSPs. As managed services become an entrenched part of today's cloud culture, technology providers are honing in on them as a target…

AT&T Designs a Cloud-based Storage Solution for Federal Agencies
As more and more companies look to the cloud for their data storage needs, AT&T has launched Synaptic Storage as a Service for Government so that federal agencies can reap the benefits of the cloud while ensuring that security still remains a top pri…

Calix Announces Carrier-Class Wi-Fi Platforms for Delivering Broadband Services
Managed broadband communications service provider Calix, Inc. is out to transform the way gigabit broadband services are delivered and managed. The company has launched its 844G and 854 GigaCenter service delivery platforms, designed specifically for…
09/03/2014 Streamlines Administrative Processes for MSP Customers with ConnectWise Integration
MSPs using the ConnectWise platform and's cloud backup and disaster recovery solution will now be able to view customer data usage as well as billing, alerts and more through ConnectWise. The companies have completed integration of their so…

Ostrato Adds Financial Management Features to cloudSM Management Platform
Ostrato has upgraded its cloudSM cloud management platform with new financial management capabilities. The improvements are designed to reduce costs for MSP and other service provider customers by providing real-time visibility, cloud instance parkin…

LogMeIn and Autotask Unite to Increase MSP Efficiency
By getting rid of the complexities associated with multiple interfaces, MSPs will be able to monitor systems, automate tasks and better manage devices from many different vendors seamlessly.

Managed Service Provider Week in Review
CloudPhysics also made enhancements to its SaaS-based cloud platform this week, offering insight into virtual infrastructure throughout a data center environment. A significant new feature is Global Insights for VMware users, which enable benchmarkin…

1st Point Communications is Helping the Cloud Take Shape
With the emergence of the cloud as the way that enterprises deploy their IT infrastructure, the role of the data center is changing quite a bit. "The role of the data center as a service provider obviously is changing substantially," noted Erik Levit…

Continuum Integrates Cloud-Based MaaS360 MDM Solution to Create Comprehensive MSP Offering
MDM solutions like MaaS360 offer a host of benefits to MSPs and their customers, including reduced costs for supporting mobile workers since no consultants or IT resources are required to maintain the solution. And since MaaS360 is deployed as SaaS, …

A Unified Solution for Monitoring Mixed Networks
Virtualization has become an integral part of today's networking. Its increasing use has given rise to a network architecture that is a mix of both physical and virtual networks. The introduction of virtual networks has increased flexibility and agil…

Riverbed Application Performance Infrastructure Solutions are VMware Ready
VMware's vCloud Air environment for building private clouds is having a banner week as scores of companies certify their products with VMware Ready status. Three offerings from Riverbed Technology, a provider of application performance infrastructure…

CloudLink Introduces Data Security and Management Solution for VMware vCloud
Virtual machines (VM) and the cloud are increasingly driving technology trends, and companies are scrambling to partner with VMware on the virtualization front. Cloud security and data encryption management provider CloudLink Technologies is the late…

Research Shows Companies Worldwide are Embracing the Cloud
Communications and collaboration solutions company Esna has compiled some interesting statistics on cloud computing adoption, showing just how entrenched it has become in the technology realm. The company, which specializes in unified communications …

Comverse Providing Managed Digital Communications Services to Nextel Peru
In a new managed services relationship, Entel's recently acquired subsidiary Nextel Peru is using Comverse for a variety of digital services and broadband solutions. The company, which provides regional mobile, data and IT services, will take advanta…

CloudPhysics Offers New Data Analytics Features for Data Center Troubleshooting and Efficiencies
The company is offering new Global Insights for VMware users, enabling them to benchmark virtual infrastructure against global metrics. CloudPhysics is also making new interactive Daily Insights available, for dynamic aggregation and exposure of oper…

CenturyLink Launches Private Cloud Services Across Global Data Centers
Enterprises are adopting cloud technology because it delivers the flexibility and scalability that on-premises infrastructure is not able to provide, with quicker deployments and better price points. Security is still a concern, but hybrid cloud solu…

VMware's vCloud Hybrid Service Rebranded to 'vCloud Air'
The move to hybrid cloud is increasingly becoming part of the enterprise infrastructure, and according to Gartner, by 2017 half of all large enterprises will have hybrid deployments. The migration to this platform is taking place because hybrid combi…

Citrix Survey Reveal DaaS Market Set to Grow
The technology available to businesses today allows them to operate without the large CapEx and OpEx of the past. Cloud computing and many of the services it offers means a company can be established without having the software, infrastructure, and p…

Managed Service Provider Week in Review
Some interesting technology and solution announcements topped the managed services headlines this week. Service providers are finding new and creative ways to enhance their portfolios and several new names made waves along with news from entrenched c…

Wipro to Provide CA Technologies Solutions for DevOps Through Expanded Partnership
Wipro and CA Technologies have expanded their alliance and will work together to deliver next-gen DevOps solutions for testing, virtualization and automation. Wipro, which provides IT consulting and business process services, will utilize CA's extens…

CenturyLink Offers Private Cloud
CenturyLink has announced that it is offering its Private Cloud service in 57 data centers across the world.
08/21/2014 Launches DataProtect 4.5 Cloud Backup and Disaster Recovery Solution
"Don't forget to backup" was something IT staff liked blurting out as they crisscrossed workstations to and fro from their office. With automatic backup solutions, those words are mentioned with less frequency, but it is still very necessary, even th…

Microsoft's Azure Continues to Experience Technical Difficulties
Multiple products and services were interrupted yesterday when Microsoft's Azure cloud computing platform experienced outages and technical difficulties. The problems began close to 2 p.m. ET and affected about 10 services at its peak, including Clou…

Recommind Enhances Cloud-based eDiscovery Platform, Adds SaaS Offering
Recommind reports that it has made significant enhancements to Axcelerate, its cloud-based e-discovery review and analysis platform. The San Francisco-based information management software provider has added a "Mission Control" feature to its Axcecle…

FrontRange's HEAT Service Management Platform Adopted by SAIT Polytechnic
Colleges and universities around the world are undergoing a transformation with the infrastructure of their IT services to meet growing demand. With faculty, staff, and students ranging from several thousand to tens of thousands, old legacy systems a…

RigNet Renews Managed Remote Communications Services Contract
The Barents Sea is located in the outline portions of the Arctic Ocean, covering 542,000 square miles with depths in the major Bear Island Trench of 2,000 feet. The climate is sub-Arctic with winter air temperatures averaging -13° F and harsh winds t…
08/18/2014 Reports Massive Growth Compared to 2013 has been working for quite a while in order to make itself one of the true authorities to look to in the MSP (Managed Service Providers) and SaaS (Software as a Service) fields. It appears that work has massively paid off, considering the c…

Platform 9 Unveiled For Private Clouds
Platform 9 is currently in a kind of operational beta that is being played with by a number of mid to large sized enterprise organizations. Gopal Koratana, chief technology officer at Vendormate, which serves 2,000 healthcare providers and 68,000 ven…

Managed Service Provider Week in Review
This week was all about wheelings and dealings in the managed services space. As MSPs jockey for position they are forging partnerships, buying out other companies or being acquired by bigger fish and generally drawing lines in the sand to establish …

TelNet to Partner with EdgeConneX for Next-Gen Data Center in Michigan
All of the data center site infrastructure design topologies are identified with a tier system ranging from I to IV. This classification clearly delineates the different functionalities each tier must provide to its customers, which are classified by…

Wheelings & Dealings: CoreOS Lands, Big Things to Follow for Docker Users
Improving products is a great way to both keep current business on hand and draw in new business, so it's not too big a surprise to see that CoreOS recently made a deal to acquire, which in turn could mean some exciting new developments for t…

Lumen21 Launches Managed IT and Security Services Program for Resellers
In an effort to help their reseller partners increase their client base, revenue and profits, MSP Lumen21 has launched a new Managed Services Program. The extensive endeavor comprises Managed IT services as well as Managed Security services so partne…

Wheelings & Dealings: Amazon Funds Cloud Customer Acquia to Speed Service Creation
Amazon has provided an undisclosed amount of funding to digital marketing company Acquia, which uses AWS for Drupal to deliver its services. The company is planning to use the new funds to speed up development of its solutions for big data marketing,…

Office365 Can Be a Lucrative Revenue Source for MSPs and VARs
MSPs like Network Alliance are quickly becoming Microsoft Office365 Dealers, meaning they are sanctioned and possess all the tools to offer a unique cloud migration experience to their customers.

MSP Network Alliance Becomes Microsoft Office365 Dealer
MSP and cloud solution provider Network Alliance has become a Microsoft Office365 Dealer. The designation means the service provider can offer a personalized approach and support services when deploying Office365 to its SMB clients.

IBM Continues Global Cloud Infrastructure Push with New Toronto SoftLayer Data Center
IBM took another step toward becoming a global IaaS cloud force, opening a new SoftLayer data center in Toronto geared toward hybrid cloud solutions.

Wind River Gateway Helps Equipment Providers Move to Recurring Revenue Models
Wind River is moving beyond just offering its VxWorks operating system and Linux distribution, to also offer middleware and complete solutions. One deliverable of this new direction is a turnkey gateway the company developed with its owner, Intel.

ThingWorx Discusses New Version Release, What Makes an M2M Platform
ThingWorx is at ITEXPO and the collocated M2M Evolution Conference & EXPO this week talking about its new release of the company's platform. Release 5.0, which became available in mid June, features a new connectivity model based on WebSockets.

VMware Veterans Launch Platform9 Private Cloud Management Company and SaaS Solution
New private cloud management company Platform9 made a big splash today, diving head first into the cloud platform arena with its SaaS offering. The solution is designed to take a customer's existing servers and transform them into a private cloud, wi…

MSP DataChambers Benefits from Unique Blend of Services from Extreme Networks and Blue Door Networks
Partnerships pay off in the managed services space and Extreme Networks and Blue Door Networks are reaping the benefits. The companies recently teamed up to offer a full mix of their respective solutions to MSP DataChambers and the service provider i…

XO Offering New Connections to AWS through Expanded Partnership
XO Communications and Amazon have strengthened their infrastructure and cloud computing relationship. XO has expanded access to AWS cloud solutions through additional dedicated connections offering speeds of 50 to 500 Mbps. The new connections are of…

Managed Service Provider Week in Review
We've written quite a bit recently about how MSPs are cautiously embracing the cloud computing model and finding ways to entrench themselves in an evolving supply chain for delivering services. Strategic alliances, partnerships and mergers are all pl…

The Logistics of Cloud Migration Can Be Simple with the Proper Education
For those companies in the business of cloud computing, there seems to be one popular tenet held by all. For cloud migration and adoption to reach its full potential, the entire technology sector needs to be educated on the changing needs of the user…

Business Process Documentation Specialist BizDox Teams with ConnectWise as Part of ModernOffice Suite
A collaboration among several companies and glued together by ConnectWise is bringing documentation technology from BizDox to a larger group of MSPs and solution providers. The company's offering is now part of the ModernOffice suite of solutions, wh…

ServiceNow Transforms IT, Finance and Operations Management for Biopharmaceutical Firm AstraZeneca
The software-as-a-service (SaaS) delivery model is paying off for U.K.-based biopharmaceutical company AstraZeneca. The organization is using ServiceNow's SaaS IT service management solution to stay on top of IT service delivery to its enterprise use…

NVIDIA Using NTT Managed Solutions to Connect APAC Branch Offices
A renewed and strengthened partnership is set to bring a variety of benefits to data center and ICT solutions provider NTT Communications and NVIDIA. The latter, a provider of visual computing technologies, is using NTT's Hong Kong data center facili…

Wheelings & Dealings: IQNavigator and MSX International Merge MSP Operations to Form Geometric Results
Two more major players in the MSP world have joined forces to create a new global human capital services company slated to become the world's largest independent MSP. IQNavigator has completed the sale of its MSP division, specializing in non-employe…

Thomson Reuters Launches Portal to Deliver its KYC Managed Service to Financial Services Clients
MSP Thomson Reuters has taken its KYC Managed Service to the next level, launching a new secure web-based portal called Accelus Org ID. The portal is geared toward financial institutions and offers client on-boarding along with identity collection an…

Dimension Data Recognized by Gartner for Cloud-Enabled Managed Hosting Niche
In the cloud-enabled managed hosting space, Dimension Data is in a key position. The company, which specializes in providing managed global ICT services, was named a Niche Player by Gartner in the research firm's Magic Quadrant for Cloud-Enabled Mana…

French Public Cloud Provider Cloudwatt Using OpenContrail for SDN and NFV Efficiencies
Software-defined networking (SDN) and network function virtualization (NFV) are two significant technology trends shaping the growth and development of cloud computing. The open source OpenContrail project, launched last year by Juniper Network, fost…

Aena Navegacion Area Awards Unisys Corporation with Contract
Unisys Corporation recently announced that Aena Navegacion Aerea, a national air traffic control service provider, has awarded it with a contract to develop and maintain applications for its business.

Managed Service Provider Week in Review
MSPs are focusing on expanding their reach through larger portfolios of services and a greater geographic presence. This week's managed service headlines were populated by expansion news along with partnerships, achievements and other noteworthy mile…

Comings & Goings: Founder Of AppNeta Is Now The Company's CEO
Full stack application performance management solutions provider AppNeta has named its founder, Matt Stevens, the new CEO.

Grande Communications Makes a 'Grande' Move With CSG
CSG International, a managed services provider (MSP) has recently announced that Grande Communications has made its relationship with the company even closer by extending its partnership with the intention of digging deeper into its Texas market.

Software-Defined Cloud Platform Provider Connectloud Awarded by Frost & Sullivan
Connectloud is among the new breed of contenders, and recently, the company achieved a benchmark. Frost & Sullivan has given its 2014 North American New Product Innovation Leadership Award to Connectloud in honor of its uCloud cloud management soluti…

Continuity Software Launches AvailabilityGuard Channel Partner Program
Channel partner programs are becoming an increasingly important sales and marketing tool for reaching MSPs, VARs and other solution providers that will sell your products. They are certainly a compelling part of the disaster recovery (DR) and availab…

10,000 MSPs Using GFI MAX RemoteManagement Solution
One of the biggest tools a managed service provider (MSP) can take advantage of is a remote management solution to automate monitoring and maintenance tasks as well as stay on top of security issues. And apparently a good number of MSPs have discover…

Survey: Windstream Analyzes Impact of Cloud Computing
Network and cloud communications business Windstream recently partnered with Oxford Economics to conduct a survey about the impact the cloud is having on U.S. business strategy.

Managed Service Provider Week in Review
MSPs are diversifying and bulking up their portfolios in an effort to stay on top of the game in a competitive market. To aid in this effort, service providers are continuously adding new applications and functionality to their offerings and also tea…

MegaPath's New Managed WiFi Offering Supports LAN Connectivity for Distributed Organizations
MegaPath Corporation has rolled out a new Managed WiFi offering geared toward providing secure wireless LAN connectivity to distributed organizations. The service provider is handling all management and security of the network, easing the burden for …

Gartner Recognizes CenturyLink as a Magic Quadrant Leader
CenturyLink announced recently that Gartner Inc. has recognized it as a leader in its latest report, Magic Quadrant for Cloud-Enabled Managed Hosting, Europe.