MSP Today Featured Article Archive
Managed Service Provider Week in Review
It seems you can't look at the managed services market these days without the cloud coming into the big picture. Infrastructure as a Service (IaaS) is growing at a frenetic pace while Software as a Service (Saas) is undergoing healthy and steady grow…
ThreatTrack Helps Channel Beat Back Advanced Persistent Threats
ThreatAnalyzer used to be GFI SandBox software, and was first known as CWSandbox. The company claims the tool was the first commercially available sandbox of this type. The idea is to go beyond the protection offered by signature-based anti-malware t…
SSH Finalizes $1.37 Million Identity and Access Intelligence Deal with European Cloud Service Provider
A European cloud service provider has cemented a $1.37 million dealer with SSH Communications Security to monitor encrypted traffic across its data centers. The undisclosed service provider will use the SSH CryptoAuditor identity and access intellige…
New BackupAgent Cloud is Tailored to MSPs
Dutch cloud backup platform provider BackupAgent has expanded its offerings with the announcement of a new global cloud backup service geared toward managed service providers (MSPs). The solution is built on the company's platform and hosted in Backu…
IBM Gets $1.3 Billion Cloud and Managed Services Deal in European Finance Sector
In a $1.3 billion mega deal that entrenches IBM in the cloud infrastructure and managed services space in Europe, the company has signed an agreement to build and manage IT infrastructure for several major financial institutions.
Analytics Service Provider Touts Partners
Alteryx is hoping partners can help promulgate its strategic analytics software through its Alteryx Analytic Partner Program, which now counts six new members.
Why Can't Online Backup Services Stay in Business?
Who could have ever imagined that Symantec would stop selling its hosted backup and disaster recovery service, giving partners some two months notice to make other arrangements to sell other backup services?
Netology Selects Xand As Support for Cloud Services Solutions
Xand, a company that has long specialized in managed service provider (MSP) solutions such as colocation, cloud and disaster recovery announced this week that it has partnered with IT support and service firm Netology. Netology will be using the tech…
Cloud Comes to Small Bank Rescue
The world of banking is hotly competitive, and nowhere is this more so than credit unions, co-operative banks, and smaller banks. One cloud provider, Infrasoft, is now providing a new generation of core banking services aimed at these smaller financi…
TeamDynamix Releases New Version of Higher Education IT Management Suite
Sprawling college campuses tend to have sprawling IT challenges. TeamDynamix has released a new version of its project portfolio management (PPM) and service management (ITSM) suite.
Sanitize Cloud Files for Free
A Tel Aviv security tool has a holiday present for cloud users - a free file sanitization service.
Votiro is aiming the service at reducing cyber-threats and zero-day attacks.
Rogue SaaS Poses Security Nightmare
There have always been rogue end users -- that's how PCs came to dominate in the first place. The cloud poses a bigger threat to IT as these apps and services are far harder to control.
McAfee is now warning of the onslaught of unapproved SaaS apps,…
Industry Alliance Aims at Cloud Maturity
The Open Data Center Alliance (ODCA) is a group aimed at fostering open, integrated, enterprise-ready cloud services. And one mantra is to avoid vendor lock-in at most any cost.
Mimecast Not Silent About New MSP Program
Mimecast apparently doesn't want to keep all its e-mail management services to itself, but instead wishes to share with North American-based MSPs. At least that is the motive behind the company's recently launched MSP program.
Cloud Explodes as IaaS Leads Charge
Awesome Cloud Services had some rather surprising research results concerning the cloud. Infrastructure as a Service (IaaS) is on a tear, expected to grow 41.7 percent from 2011 to 2016. Meanwhile Software as a Service (SaaS), which one would presume…
Verizon Recognized as Leader in Australian Managed Security Services by Frost & Sullivan
No matter how small or large your organization is, the security threat you face is the same if you have an online presence. Cybercriminals and hackers can break into your organization to steal assets or use the resources as a part of a scheme to init…
The Cloud Revolution Has Just Begun
It is not exactly a news flash that cloud computing is taking the world by storm; individuals, businesses and governments are all starting to embrace the cloud for its efficiency, mobility, ease of use and cost savings, among other reasons. But where…
GFI's IASO Backup Tackles Disaster Recovery, VMs, ConnectWise Ties
IASO's backup software is all about speed and it has a unique approach it calls True Delta Backup. This approach is like incremental backup on steroids. With True Delta, you only backup the full data set during the initial backup. After that you only…
independenceIT President Talks DaaS, Growth Plan
IndependenceIT (iIT) is no doubt on a roll. MSP Today has covered it partnerships, channel plans, new versions, recent funding, and freshly revamped executive roster. The former CFO of Terramark Jose Segrera. In addition to Segrera, the company is no…
MSPs Need to Automate Processes to Realize Full Potential
Managed service providers (MSPs) are usually experts at helping their customers automate their operations and achieve cost savings on capital and operational expenditures. After all, providing efficiencies and cost savings is the key to succeeding in…
independenceIT Retools in Effort to Boost DaaS Footprint
independenceIT is just one company, but it keeps this MSP Today reporter plenty busy. Already this year it introduced partnerships, a training program called independenceIT University, and a new version of its desktop-as-a-service (DaaS) tool. More r…
Arbor Networks to Supply Norway's Broadnet with DDoS Solutions
There is one theme of great concern running in virtually every organization in today's business environment, and it is security. The threat of an attack can come from anywhere and at any time, paralyzing the organization for undetermined amount of ti…
Have Microsoft's Cloud Initiatives Forced the Company to Focus on MSP Partnerships?
When it comes to fostering managed services, Microsoft may not be the first company to come to mind. Sure, the company's Office 365 is a staple and supported by hosts of managed service providers (MSPs), and Microsoft has recently been pushing infras…
NexQloud Tackles DDoS Mitigation from a Different Angle
Distributed Denial of Service (DDoS) attacks are simply a fact of doing business these days and so are solutions to help mitigate them. In fact, with DDoS attack bandwidth up a staggering 718 percent in the first quarter according to Prolexic, it's m…
Accountable Healthcare Staffing Signs Contract with TriCare Rehab
A new managed services agreement for contracted therapy needs has been awarded to Accountable Healthcare Staffing, Inc. The company, a provider of managed healthcare staffing solutions, has signed a Managed Services Program (MSP) agreement to direct …
China's ENN Energy Teams with IBM on Cloud Computing Strategy
IBM has announced a cloud partnership with one of China's top energy distributors. ENN Energy, a privately-owned clean energy distributor, will use IBM's POWER7 server and a cloud-based IT environment to transform its infrastructure in preparation fo…
ScaleXtreme Rolls Out Advanced Cloud Management Solution
As more and more enterprises adopt cloud infrastructure and services, being able to efficiently manage a variety of resources becomes essential. And many companies are running internal virtualized infrastructure with no easy or cost effective way to …
Statêra Taps into Exoprise Monitoring
IT services provider Statêra has a new deal to resell monitoring and enablement services that support SaaS applications from Exoprise. The Exoprise tool is CloudReady Monitor for Office 365, which is designed to migrate on-premises Office apps to the…
Cloud Backup Revamp Embraces Mobile, Welcomes Partners
IDrive is making a renewed run at cloud backup with updates software and a new channel push. The tool got attention in the form of integration with mobile backup, a revamped Web site and some updates to the backend.
SaaS or Security? How About Both?
Some believe that SaaS, being in the cloud, can never be as secure as on-premises. In Australia and New Zealand two companies have come together to blend the best of SaaS and security, compliance and data protection.
IBM and Marist Using SDN to Keep Datacenters Running During Disasters
IBM has teamed up with the SDN Innovation Lab at Marist College to keep datacenters up and running during severe weather and other disasters with SDN technology.
Managed Service Provider Week in Review
The cloud computing and managed services world is still a fiercely competitive space, and companies are partnering, merging and otherwise taking sides to gain an edge. Several major partnerships and acquisitions dominated the MSP space this week as m…
SunGard and Partners Provide Savanna Energy Services with Cloud, Managed BDR
Providing a true blend of managed IT, backup and disaster recovery (BDR) and cloud services, SunGard Availability Services has migrated the production data environment of Savanna Energy Services Corporation to its new data center in Calgary.
EMEA Managed Security Services Market Set to Soar Based on Increased Cyber Attacks
In an unlikely positive twist on a sinister situation, the proliferation of targeted cyber attacks in the EMEA region has lead to growth for the managed security services (MSS) market. Research from Frost & Sullivan finds the market will more than do…
CA Technologies Offers SSO Interoperability for SaaS Providers through New Validation Program
A new program geared toward helping software-as-a-service (SaaS) providers boost their sales and customer adoption has been announced by CA Technologies. The CA Security SaaS Validation Program also aims to help providers enhance security for their S…
Mega Data Centers in Asia-Pacific Create Opportunities for Infrastructure Management Vendors
"Faced with an uncertain economy and ever-increasing demand for consistent and improved network services, data center operators are struggling to maximize both network uptime and profitability," said Amit Singh, analyst for Frost & Sullivan Energy & …
Managed Staffing Moves to Maine
Managed staffing is not just an answer to unfilled jobs in times of labor scarcity. It is also perfect for filling short term positions which are terribly popular in tough economic times. The State of Maine has needs for contingent or temporary or co…
IaaS Provider Peak Publishes Two Patents for Layer 2 Networking Service
Infrastructure-as-a-Service (IaaS) and cloud service provider Peak has published two U.S. patents for its Layer 2 Peak to Peak Direct Connect networking service. The company, formerly known as PeakColo, designed the service to enable fast, simple and…
New Study Finds PaaS Could Save Federal IT Departments Up to $20.5 Billion a Year
Platform-as-a-Service (PaaS) solutions could translate to massive savings for the federal government. A new study from MeriTalk, a public-private partnership designed to improve government IT, finds PaaS could save the feds as much as $20.5 billion p…
Backup Vendor Blends in File Share and Sync
Rebit Inc. was already in the backup market and saw a natural evolution into the file share and sync spaces. The approach is to add file sync and share to its existing RebitPro backup technology in a blended offering called Mobius. This is a smart mo…
Why Securing Data is the Cloud's Next Big Challenge
Data and information security - a problem well known by companies with internal data centers - is becoming an even more critical issue for IT professionals facing the challenge to select an external private Cloud solution. Indeed, hosting information…
Dimension Data Announces New Suite of SaaS Solutions
Accept Software is also using SaaS Solutions from Dimension and was able to reduce its cost of goods sold by 40 percent. The company, a collaborative product planning SaaS provider, was able to pass along costs savings to its customers by taking adva…
Zimory, BIM Team Up to Offer Integrated Cloud Management Solutions
A new cloud management partnership has been announced between Berlin cloud management software provider Zimory and Business Infrastructure Management (BIM), which has headquarters in Germany and Switzerland.
SMBs' Whole Businesses Threatened by Lousy Backup
Large shops know how critical data protection is, and usually invest what it takes to do backup right. SMBs are a different matter, as shown in a new survey the "2013 State of Cloud Backup" sponsored by Intronis.
independenceIT Has New Cash to Fuel DaaS Engine
In August, DaaS provider independenceIT (iIT) revamped its leadership team. This week, the company announced a round of equity funding that will drive the firm's channel program and boost its DaaS technology.
Mobility Management Secures Another Entrant
According to Mformation Software Technologies, some 80 percent of all enterprise BYOD is unmanaged. This is exactly the sort of problem mobile device management (MDM) was meant to solve. Mformation, however, uses a slightly different term to describe…
Carbonite Puts End to Throttling Nightmare
Carbonite sounds awesome, and this MSP Today reporter has used it for years. But I have meager backup needs as I really just have documents, not gigs and gigs of media.
HP Public Cloud has Catalog to Guide Choice and Deployment
HP may not be the world's biggest cloud player, but it still has a rather massive footprint in the sky. And its burgeoning OpenStack-based HP Public Cloud just got easier to navigate.
Mobile Explosion a Headache for IT and MSPs Alike
If you look around your belt or pocketbook you understand as much as anyone how fast mobile is growing. Chances are there is at least a smartphone if not a tablet on or near your person. Your work machine is likely a laptop, which means it delivers c…
TriCore Tries Hand at IaaS
The IaaS market may be thoroughly dominated by AWS, but it isn't for want of competitors trying, and new ones keep coming in to give it a shot. Take TriCore Solutions, for instance. The application management concern this week took the wraps off TriC…
MICROS Appoints Jay Upchurch Senior VP of Global Hosting and SaaS
To help meet the increasing worldwide demand for hosting and SaaS services, information technology solution provider MICROS Systems recently named Jay Upchurch, a technology executive with more than 14 years of experience, the chief information offic…
Cloud Broker Adds Management, Inks Exclusive with AWS
Amazon AWS is picking up third parties like a mother of ten buys groceries -- the AWS bag is full if not bursting. Latest case in point is Cloud Manager, Inc. which claims it is the first broker of cloud services to also have a management solution th…
CenturyLink Makes Massive Cloud Push with Tier 3 Acquisition
CenturyLink, Inc. made a major cloud and infrastructure-as-a-service (IaaS) push today with the acquisition of Tier 3. The company's IaaS, PaaS and cloud management offerings along with its roadmap and vision have been folded into CenturyLink to form…
U.S. Real Estate Company Using Masergy Cloud Communications Solutions to Support Rapid Growth
A U.S. real estate company is using cloud communications solutions from Masergy Communications, Inc. to support new market opportunities and business growth. The company announced that American Homes 4 Rent is taking advantage of a flexible cloud sol…
Education Market Ripe for MSP Picking
The primary and secondary school market, despite budget woes, can be a great place for savvy MSPs. These schools have their hands full with curriculum, administration, parents and a diverse set of students.
The New Age of Wireless is Completely Managed, WiFi Partners Say
WiFi is far easier to install and expand than wired networks. But anyone who just has a home router knows these nets aren't always so simple to manage. So imagine you are a school system with hundreds of users and dozens of routers. Is the math teach…
Cloud Computing Comparative Service Reveals What Companies are Actually Looking For
With all of the headlines about the cloud it is extremely difficult for enterprises looking for a solution to get a comparative view of the myriad of offers on the market. Start-up CloudScreener.com, a free cloud computing diagnosis and comparison se…
Managed Service Provider Week in Review
Strategic partnerships once again dominated the managed services and cloud landscape this week. MSPs, IaaS players and tech solutions providers alike drew sides, formed alliances and integrated offerings to strengthen their solutions and their positi…
Amazon re:Invents Itself with Desktop, Streaming Services
This week Amazon invited thousands of its closest partners and customers to Las Vegas for its annual re:Invent event. Third parties made lots of news (and hopefully lots of contacts), while Amazon itself had plenty to say.
N-able Gains StorageCraft Hooks
N-able, now known as N-able by SolarWinds (rolls right off the tongue, eh?) after being bought, is broadening its reach to include disaster recovery from StorageCraft. The partnership is typical of leading MSP vendors, especially those with remote mo…
Dell SecureWorks Locks Down Virtual, Physical and Cloud Servers
Dell SecureWorks broadened its array of services this week with Service Protection Services, which leverages technology from Trend Micro to batten down the hatches on virtual, physical and cloud servers. Many shops, and certainly service providers, l…
OpenDNS and ConnectWise Integrate Security Management Services on PSA Platform for MSPs
OpenDNS and ConnectWise have teamed up on security management services for managed service providers (MSPs). The OpenDNS Umbrella for MSPs service has been integrated with ConnectWise service management software, tailored to MSPs, VARs, ISVs and IT s…
OpenDNS Hooks with ConnectWise, Loads up with Sherpa
OpenDNS made two big partner moves this week, integrating its Umbrella cloud security tool with ConnectWise and nabbing MySherpa as a new MSP partner. ConnectWise all year has been forging partnerships, and this week was no exception, striking the de…
Kaseya Buys Office 365 Tool, Gains 1 Million Seats
Kaseya's buying spree has netted the company 1 million Microsoft Office 365 e-mail seats, the firm announced yesterday. Kaseya entered this ecosystem last month when it bought Microsoft partner 365 Command, which offered a management tool with the sa…
Glintt Using AccelOps Platform to Expand to MSP Space
Portuguese service provider Glintt is making a play in the MSP space and has chosen the AccelOps platform to launch its new operations. The company is using the analytics-driven IT operations management platform to gain insight into the impact securi…
AVG Crashes Hot and Crowded Cloud Backup Party
If all this MSP Today reporter covered was new cloud backup tools, he would still be a terribly busy man. And these providers are both large and small - and everything in between.
Asigra Lends MSPs a Helping Configuration Hand
Asigra made waves earlier this year when it moved away from usage or TB-based backup pricing, setting off a flurry of competitive pricing activity. Now all cloud backup providers are getting aggressive, fighting over how little they can charge. But M…
IaaS Provider Unitas Global Partners with Equinix on Data Center Cloud and Managed Services
IaaS provider Unitas Global has partnered with data center powerhouse Equinix in a deal that will enable Unitas to offer fully managed IT solutions. As an Equinix Solution Partner, Unitas will provide its private cloud and managed services to custome…
Gridstore Snags New Optimized Storage Client
Storage optimization vendor Gridstore is driving into software-defined storage--and new customer empowerment through Technology & Education (ETTE) is going along for the ride.
Gridstore has a two-fold value proposition. On the one hand it claims it …
Xerox Streamlines MPS Approach with Refined Approach and Expanded Solutions
Xerox, long a market leader in the managed print services (MPS) space, has revised its managed print and document services strategy to offer a more refined process that provides better efficiencies to customers.
MSP Amdocs Expands Relationship with Finnish Service Provider Elisa through 2018
Amdocs and Elisa have extended their managed services relationship through 2018, the companies announced. Amdocs will manage the IT systems for Elisa, a Finnish provider of wireless, wireline, broadband and cable services, across multiple business li…
AWS Ecosystem Huge and Getting Bigger with New Programs
Microsoft made many of its billions off the backs of its massive ecosystem of ISVs and channel partners. Decades after the Microsoft ecosystem emerged, Amazon is stealing a page from the Redmond playbook and welcoming developers and service providers…
ARC Document Solutions Named in Gartner Magic Quadrant for Managed Print Services
ARC Document Solutions Inc. has been named in Gartner's Magic Quadrant for Managed Print Services Worldwide for the third year in a row. The company, a provider of managed document solutions geared toward the architecture, engineering and constructio…
Huawei Touts New Cloud Fabric, Joins Hands with Microsoft
Huawei is a massive information and communications technology (ICT) company that many in the U.S. have never heard of. The company hopes to change all that with a new open cloud fabric and ambitious plans for an ecosystem to support it. At the same t…
Abutaleb to Take Over as mindSHIFT CEO at the Beginning of 2014
Best Buy confirmed recently that Mona Abutaleb will take over as the mindSHIFT CEO following the retirement of Paul Chisholm at the end of this year. Abutaleb is currently president and COO of mindSHIFT, a cloud service provider that Best Buy acquire…
LabTech and Webroot Team Up to Integrate Endpoint Security into RMM Platform
LabTech Software and Webroot have teamed up in an effort to integrate their solutions and make deployment and management of endpoint security solutions on the LabTech remote monitoring and management (RMM) platform easier.
OnApp Releases Latest Version of IaaS Platform with New Server Support Features
The new version of OnApp's infrastructure-as-a-service (IaaS) platform, geared toward MSPs, hosting companies and telcos, is now generally available. OnApp v3.1 is being provided as a free upgrade for existing customers, and includes a number of new …
Network Managed Services a Slow Moving, Three-Horse Race
If you pitch a startup plan to investors around network managed services, you better have a pretty good angle. According to ABI Research, three vendors including Ericsson, Huawei and Nokia, own 80 percent of the market.
MSP eHosting DataFort Extends DR and Business Continuity Contract with Dubai Financial Market
MSP eHosting DataFort (eHDF) has extended its contract with the Dubai Financial Market (DFM). The company announced DFM has renewed its contract for IT hosting services with eHDF based on the service provider's consistent performance in the areas of …
SDN on the Cheap
Software Defined Networking (SDN) is a complex and ambitious technology that replaces physical and hard wired network connections with a full layer of virtualization. Sounds expensive? Two-year-old Startup Pertino says it doesn't have to be, provided…
Big Blue Gets Huge Federal Cloud Endorsement
If you think it's hard to sell to businesses, just try making it through the federal bureaucracy and get to an actual signed contract. On the cloud front, the U.S. federal government, while pushing for its use, has put up myriad barriers. That's beca…
Managed Service Provider Week in Review
Infrastructure-as-a-Service (IaaS) is on fire, or specifically Amazon Web Services (AWS). While AWS has dominated the infrastructure landscape for years, its momentum isn't slowing down and a variety of IaaS announcements related to AWS made headline…
eTERA Offers Managed eDiscovery and Litigation Consulting Services
eTERA Consulting has expanded its eDiscovery program by adding managed services for its law firm clients. The company offers the Opti1mum One end-to-end eDiscovery program as well as litigation consulting services.
Managed EDI the Best Way to Interchange
Electronic Data Interchange (EDI) has been around for decades. It offered great integration, but could be a bear to manage, operate and set up. Managed EDI solves many of these problems, and vendor Data Interchange (now here's a name that matches wha…
MSPs Keep Buying MSPs
Earlier this year, vendors serving the MSP market were buying remote monitoring and management (RMM) companies like groceries before a blizzard.
More recently, MSPs have been busy buying other MSPs.
With Third Parties in Tow, The Cloud is Amazon's Game to Lose
With a big show coming up, Amazon AWS third-party partners are lining up to get their news out in advance.
AWS: reinvent is happening next week in Las Vegas, and by all indications it could be a barnburner.
IT Spending Glass Half Full
After a painful and prolonged recession, IT budgets are starting to loosen like a Thanksgiving belt. That at least according to TEKsystems, which should know a thing or two about IT demand, as it serves the staffing market. If IT shops need staff, th…
TW Telecom Continues Relentless Expansion
Tw telecom had another busy week, announcing another major expansion and its latest quarterlies where it brought in over $393 million but lost $9.4 million in the process. On the expansion front, the managed service provider will build out metro fibe…
MDM Market Welcomes GFI MAX, Vendor Explains Strategy
GFI MAX has been steadily broadening its portfolio. Earlier this year it jumped into backup and restore, and just recent leapt into the Mobile Device Management (MDM) fray with a new service built expressly for MSPs.
MDM Market Welcomes GFI MAX, Vendor Explains Strategy
GFI MAX has been steadily broadening its portfolio. Earlier this year it jumped into backup and restore, and just recent leapt into the Mobile Device Management (MDM) fray with a new service built expressly for MSPs.
BUMI Loves Backup So Much It Launched Three New Services
New York-based BUMI - short for Backup My Info!, this week took the wraps off no fewer than three new services aimed at protecting SMBs.
Pivotal Joins Xtium Partner Program to Offer Cloud-Based Backup and Managed Services
MSP Pivotal Technologies group has partnered with Xtium, Inc., a provider of managed cloud hosting and online backup and virtual disaster recovery services. Pivotal has joined the company's partner program and is offering Xtium's cloud-based solution…
Microsoft Steadily Adding Enterprise Features to Azure in Bid to Take on AWS
There is no doubt that Amazon Web Services (AWS) dominates the infrastructure-as-a-service (IaaS) space and has been a leader for years. Companies are continuously scrambling to partner with Amazon and AWS has announced some big-name partnerships rec…
Weapons Added to Total Defense in the Cloud Arsenal
MSPs looking for cloud security to offer customers have a new choice in the latest release from Total Defense. Dubbed Total Defense for Business, the new rev boasts boosted analytics to drive deeper real-time visibility. Total Defense, now over two d…
SolarWinds Invests in AppNeta with Plans to Combine Cloud-Based APM and Infrastructure Management
AppNeta and SolarWinds have teamed up in an effort to connect IT infrastructure to application delivery, with the goal of improving the performance and value of business applications. The partnership will expand AppNeta's cloud-based application perf…
Kodak Selects ePlus For Three-Year Managed Services and Staffing Contract
A new managed services and staffing agreement has been announced between ePlus Technology, Inc. and Kodak. The MSP has been chosen by Kodak for a 36-month contract that has the company implementing a more flexible service solution better aligned to K…
ManageEngine Releases Custom Application Platform for SaaS Help Desk Management Solution
ManageEngine has announced a custom application platform for its SaaS ITIL-ready help desk solution featuring integrated asset management. The new online platform works with the company's ServiceDesk Plus On-Demand SaaS offering and is designed to le…
Intronis Helps MSPs Master HIPAA
On Halloween, Intronis told MSPs there is no need to fear HIPAA. In fact, those that master the ins and outs can sell more effectively to healthcare and related firms.
Mobile Device Management Welcomes GFI MAX to the Fray
GFI MAX long ago identified the need for MDM and a recent survey drove that point home. According to a survey of GFI MAX customers, less than a third, just 28 percent, are today making money from mobile device support.
SHI Launches Cloud Marketplace to Offer Single Portal for IaaS and Cloud Services
SHI International Corp. has created a new online portal to bring together customers and help them manage a variety of infrastructure-as-a-service (IaaS) solutions from cloud service providers. The company unveiled its new SHI Cloud Marketplace to cre…
Facility Service Provider ISS Integrates Cloud BaaS from Canopy through Expanded Partnership
Canopy and ISS have expanded their cloud services partnership for nine years, the companies announced. Canopy is an Atos company and Atos is already providing data center services and user support to ISS, a global facility service provider. The expan…
Unitrends Joins Kaseya in Getting a Huge Venture Cash Infusion
Insight Venture Partners is more than an investment shop; it is increasingly becoming a huge IT service provider. Insight just invested a major amount in an amount backup firm Unitrends.
Intigua is Latest Company to Support AWS with New Virtualized Cloud Management Module
Intigua, a company that offers virtualized management for private and public clouds, is supporting Amazon Web Services (AWS). The company has announced the Intigua AWS Management Module, which extends its Intigua 2.0 automation platform in support of…
AWS Ecosystem on Fire as AFORE Launches Security Tool
According to Gartner, Amazon AWS has five times the raw compute capacity as all of its rivals put together, at least the rivals the research company tracked in a recent report.
Citrix Channel Swelling with IT Services Partners
Citrix' service provider channel grew by two as OneNeck IT Services and Digicel this week were both announced as partners.
Open Text Writes Cloud Integration Ticket with GXS Buy
Enterprise Information Management (EIM) player Open Text Corp. just bought its way into the B2B cloud integration market with the $1.65 billion takeover of GXS Group.
Who is the Hostest with the Mostest?
When it comes to Web hosting, Threehosts.com thinks it knows a thing or three. Sticking with that theme, the organization looked at Heroku, Linode and Rackspace and found three very different approaches. The main criteria were security, pricing, cust…
AT&T Government Solutions Appoints New VP of Technology
A new vice president of technology has been appointed at AT&T's Government Solutions division. Chris Smith, a former chief information officer for the U.S. Department of Agriculture (USDA) is now working for AT&T.
MegaPath Expands Managed Broadband, Security Services to Sunshine Gas Locations
Additional Sunshine Gas Distributors locations will now benefit from a variety of managed services. MSP MegaPath Corporation is extending its relationship with the company and will deliver broadband, MPLS, wireless failover and managed security servi…
Cloudyn Makes MSP Costing and Sales Easier
Israeli-based Cloudyn has a brand new platform just for MSPs. Cloudyn MSP helps partners figure out costing and profit margins for their customers.
SolarWinds Reaches Out to Android, iOS
The ever growing SolarWinds (it did buy N-able for $120 million) is now reaching out more fully to iOS 7 and Android devices. The company's DameWare Remote Support, which already supported Windows, Linux and the Mac, now has greater mobile coverage a…
Managed Service Provider Week in Review
When it comes to managed services, who you partner with is just as important as what you are offering. Companies are increasingly joining forces to take advantage of one another's strengths, and this week brought a variety of key partner announcement…
Pongo Extends Managed Cloud Services Contract with Xand
Pongo is using the custom suite of xCloud solutions from Xand for virtualized infrastructure. Offerings include servers, storage, security, databases, network and operating systems and the solutions are teamed with traditional colocation services fro…
iomart Expands UK Cloud, Colocation Services as part of G-Cloud 4 Initiative
iomart Group is expanding its cloud and colocation hosting offerings for the U.K. public sector. The service provider was chosen to take part in G-Cloud 4, the fourth version of the pre-approved group of cloud ICT suppliers serving the U.K. governmen…
Buyout Mania Reaches Cloud as CSC Strikes Another Deal
Hot on the heels of its acquisition of Infochimps, CSC announced this week it is snapping up cloud management concern ServiceMesh, as it hopes to move its IT and professional services customers onto new cloud platforms.
Daisy Group Acquires Indecs in Managed Services Deal Valued at Nearly $29 Million
U.K. managed service provider (MSP) Daisy Group, which specializes in unified communications and telephony solutions, has acquired Indecs Computer Services Limited and Indecs Computers in a bid to expand its business. The transaction is valued at clo…
Cloud File Sharing and Data Protection for Distributed Workforces
It is no secret that one of the biggest challenges IT departments are facing today, given the immutable trends of virtualization, the cloud and mobility that are transforming the workplace into an increasingly distributed one, is how to assure data a…
Cleversafe Says Unlimited Storage Now an Even Smarter Move
In fact, Cleversafe was intelligent enough to hook up with data center services company Datatility and together the two built Hydra Cloud. As with the multi-headed Lernaean Hydra from Greek mythology, this cloud is multi-functional.
ManageEngine Boosts ServiceDesk
Much of what ManageEngine does is make sure IT infrastructure is running optimally, including applications, desktops, networks and servers.
Business Intelligence Viewed Through Shiny New Dashboard
Making sense of business intelligence is often best done through a dashboard. Here you can get high level views of trends and dive down into the deeper details. ConnectSMART thinks about this all the time, and this week it released its latest dashboa…
Quality First-level Responders Are Key when Choosing a Service Desk Provider
A technical service desk can be a huge asset to any organization, but not all service desk providers are created equal. Two important factors must be considered when choosing a provider to ensure incidents are solved as quickly and efficiently as pos…
European MSP Cegeka Uses IBM FlashSystem to Speed Cloud Offerings
For European MSP Cegeka, being able to provide quick and easy access to the cloud is of primary importance. The company has chosen storage virtualization and Flash technologies from IBM to improve efficiencies and better serve its customers in Belgiu…
dotcloud Changes Name to Docker; Continues to Offer PaaS
A company that has made its mark by creating a new approach to containerizing applications has officially changed its name. dotCloud, Inc., which launched the Docker project in March, has now become Docker, Inc.
MSP Lincoln Computer Services Teams up with Cogent Growth Partners to Expand Business
Managed service provider (MSP) Lincoln Computer Services is getting set to beef up with a new strategy for strategic acquisitions and growth. The greater NYC-based company, which has undergone 100 percent growth during the past three years, has retai…
File Sharing Vendor Egnyte Promises Enterprises Big, Bold and Highly Secure BYOD Environments
Egnyte's technology focuses on providing the speed and security of local storage with the accessibility of the cloud. Users can easily store, share, access and backup files, while enterprise IT retains centralized administration and control over all …
MDM Gets Reshaped on the CodeLathe
There are more than a few file sync and share vendors, and probably even more companies involved in mobile device management (MDM). CodeLathe today finds itself in both camps.
AccelOps Snags Two Partners in One Week
When Referentia decided to offer a new line of managed security services, it didn't want to go it alone. After all, building something from scratch takes far longer than using existing and proven building blocks.
Quantum Partner Program Enables MSPs and VARs to Offer Cloud BaaS Solutions
MSPs and VARs will now have some help expanding their cloud service portfolios. Quantum Corp. has announced a new program enabling service providers to sell cloud backup-as-a-service (BaaS) solutions powered by Quantum's virtual deduplication applian…
Managed Service Provider Week in Review
It's all about the partners you choose and the alliances you forge in the managed services and cloud computing arena. This week's headlines showed who is playing on whose team as a strategic buyout and several key partnerships were announced.
Office 365 Ecosystem Flourishes with Kaseya Buy
If Microsoft is reinventing itself around the cloud, arguably, its most important product is Office 365. A lesser effort, Windows Azure, is a platform for new and migrated apps, so it doesn't really replace anything on the Microsoft product list dire…
MSP Rage Frameworks Receives Investment from Kayne Partners to Grow BPA and Big Data Analytics Offerings
The patented LiveBPA engine from Rage helps customers accelerate their time to market and also dynamically scale technology costs effectively to meet changing business needs. It relies on a metadata driven service oriented architecture to implement b…
ITSONNET Chooses Flexiant Cloud Orchestrator to Manage Customer Cloud Usage and Costs
ITSONNET, a global MSP, has chosen the Flexiant Cloud Orchestrator as a cloud management tool. The company is using the solution to give its customers control over cloud computing usage and costs as well as to deliver unique features to the vertical …
Virtustream and Intel Partner on Managed Service for Big Data Analytics
A new big data analytics managed services partnership has been announced. Infrastructure-as-a-Service (IaaS) provider Virtustream has teamed up with Intel to offer the HANA-Hadoop Managed Service for big data analytics.
Rage Frameworks Thrilled with Private Equity Helping Hand
MSP Rage Frameworks, Inc. is all about big data and business process automation (BPA). Now a major business is in the process of lending a hand, hoping to help Rage to grow.
SharePoint Market Consolidation in the Offing?
We've seen tons of consolidation amongst MSPs. Now it seems that SharePoint-focused companies are getting together, as well.
MSP Data Foundry Teams with Digital Realty Trust as Preferred Network Partner in Austin
Data Foundry also provides disaster recovery services and global data center colocation solutions. Customers at Digital Realty's Metro Center campus may now access Data Foundry's network capabilities along with 17 telecom carriers through the partner…
Managed Security Market Booming
For years, the big fear of the cloud was security. Fear clearly drives buying and this apprehension is helping move the security market to new heights. Infonetics Research says the managed security market will exceed $9 billion by 2017, this accordin…
MSP Acquisition Action Reaches Canada
In the United States, MSPs are almost as busy buying each other as they are building new services.
Equinix Data Center Customers May Access AWS in Six Key Global Markets through Expanded Partnership
Amazon Web Services (AWS) and Equinix, Inc. have strengthened their partnership with new connectivity options for Equinix International Business Exchange (IBX) data centers. AWS Direct Connect now has expanded connectivity options at Equinix data cen…
Artisan Paints Rosy Protection Picture for NetApp Users
Artisan Infrastructure is a major player in the Infrastructure-as-a-Service (IaaS) market, offering its services as a wholesaler. Now it has a new avenue of sales. Arrow Electronics has agreed to use the Artisan IaaS to protect NetApp customers' data…
Dell, OnApp Offer Ready to Roll Clouds for Service Providers
The beauty of the cloud for customers is you just buy a service, and use it. Should be very little fuss or muss.
File Sync and Share Turns on MSP Afterburners
The best known file sync and share tools are the freebies and the cheapies, clearly not ready for business prime time. Would you trust your company's data to SkyDrive and the free Google Docs? We thought not.
Travis County Chooses CyrusOne's Austin Colocation Facility to House Production Environment
Colocations and cloud hosting provider CyrusOne has snagged a large municipal customer at its newest Austin, Texas data center. Travis County Information Technology Services (ITS), which supports 43 county departments and 20 lines of business, has ch…
EarthLink Launches Private Cloud Hosting Service
In a move meant to inspire cloud confidence among its customers, EarthLink has announced its new Private Cloud Hosting service. The company is striving to meet the needs of businesses that wish to virtualize while retaining control and management of …
Management and Ongoing Operation are Crucial Factors of Upgrading Your SPM Platform
When it comes to migrating to a next-generation sales performance management (SPM) platform, all too often the emphasis is placed on the actual migration and configuration of the platform. In the meantime, not enough attention is placed on how the pl…
Halcyon Updates Reporting Solution for MSPs in Support of Cross-Platform Environments
Halcyon Software has updated its reporting solution to support AIX and Linux platforms, as well as IBM and Windows. The company unveiled its Advanced Reporting Suite V9, geared toward managed service providers (MSPs) and large corporate data centers.
ExaGrid Pushed Backup Appliance Envelope
The MSP storage market may grab most of the attention through pure cloud services, but on-premises gear, particularly easy-to-handle appliances, are still of critical importance.
The MSP Staffing Market Sells Deeper Expertise
Many think of MSPs as selling purely technical solutions, combining services with support and management. But MSPs these days are called on to do far more and to serve a more sophisticated and demanding audience.
eHDF Observes Increasing Demand for Cloud and Managed Hosting Solutions
Customer demand for cloud services and managed hosting solutions is on the rise, according to eHosting DataFort (eHDF). The company, a cloud and managed services provider (MSP) that also offers disaster recovery and business continuity solutions, has…
Managed Service Provider Week in Review
It's all about the partners you choose and the alliances you forge in the managed services and cloud computing arena. This week's headlines showed who is playing on whose team as a strategic buyout and several key partnerships were announced.
independenceIT Powers Trio that Drives Virtual Desktops
independenceIT (iIT) has been on a Partner tear, and this week is no exception as it joined forces with Globalworx and SaskTel to broaden the reach of its virtual desktop tools deep into Canada.
StorageCraft Touts One-Stop Backup and DR Shop
StorageCraft now not only offers cloud backup, but thanks to a deal with Advanced Backup Solutions (ABS), it has disaster recovery as well.
Hitachi Announces Slew of New Private Cloud Services and Portfolio Enhancements
Hitachi Data Systems Corporation (HDS) recently announced new private cloud services geared toward helping customers get more from the cloud. The company, a subsidiary of Hitachi, Ltd., also announced portfolio enhancements designed to give clients f…
Gartner Shines Crystal Ball, But Why Should We Believe It?
Gartner is known for making tons of predictions, not all of them right (of course to some extent that is the nature of prediction).
A Road Map for Healthcare Software Developers Moving to SaaS
The Software-as-a-Service (SaaS) market has taken off this year, doubling over the past six months alone, according to 451 Research. Delivering solutions "as a service" offers benefits to managed service providers (MSPs) and customers alike.
Quad Play Provider SBC Chooses MTS for MVNE Solution
A new managed services and cloud contract has been announced between Mer Telemanagement Solutions Ltd. (MTS) and SBC Communications, LLC. The three-year agreement has SBC selecting the MTS Mobile Virtual Network Enabler (MVNE) solution as a service p…
Federal IT Spending Plummets Amid Gov't Shutdown - Cloud Computing the Lone Bright Spot
With some estimates putting the cost of the U.S. federal government shutdown at $24 billion, lawmakers are going to be scrambling for ways to cut costs. And federal IT spending is a prime target, since it is already on the decline, according to a new…
MSP CITYTECH Achieves AWS Competency Designation
Amazon Web Services (AWS) has led the cloud infrastructure-as-a-service (IaaS) space for the last couple of years, with Gartner naming AWS the overwhelmingly dominant vendor in sector in its Magic Quadrant report.
North America is Leading the Way for Cloud Adoption
When it comes to embracing and advocating for the cloud, North American businesses are leading the way. A new study from NTT Com Security finds that 87 percent of organizations surveyed have moved or are planning to move a majority of their data and …
VDI Market Not Shy on Choice
On the heels of VMware buying Desktone, Virtual Bridges rolled out a new version of its VDI tool. Like Desktone, Virtual Bridges aims its VDI tool at service providers such as MSPs as well as enterprises and, like Desktone, comes with strong, built-i…
OpenStack on Enterprise Cloud Roll
When it comes to infrastructure as a service (IaaS) platforms, OpenStack is on a roll, as just this week comes a report that most enterprises, a full 84 percent, plan to use OpenStack and that F5 just joined the OpenStack Foundation as a sponsor.
VMware Goes After Citrix with Desktone Buy
VMware clearly rules the server virtualization roost, but it can't say the same thing for VDI and desktop as a service (DaaS). Here, Citrix has the same kind of footprint that VMware has in servers.
Service Providers Fear Government Gridlock Hurts Demand
As if the economy isn't tough enough on MSPs and other service providers, now U.S. government gridlock is further threatening IT spending, or so finds CompTIA, an organization that represents channel partners of all shapes and sizes.
ForgeRock Solution Powers New Salesforce Identity Connect Offering
A brand new deal has been forged via a unique new OEM partnership for salesforce.com. ForgeRock Inc., a provider of open source identity and access management (IAM) solutions, has teamed with salesforce.com to create the new Salesforce Identity Conne…
LogMeIn Sees Partnership as a Continuum
Continuum is only two years old, but this young MSP provider has an exclusive and apparently highly successful partnership with LogMeIn.
On-Premise Versus Cloud Security: The Case for a Hybrid Solution
IT and Security Executives are settling into a new reality. The Cloud is here to stay. Everywhere you turn, the advantages of cloud are being touted - to such an extent that you could be forgiven for thinking that on-premise solutions are obsolete.
A New Way for VARs to Build Cloud Service Revenue
The world is changing, and for VARs to stay relevant they need new revenue models, most of which are driven by the cloud.
Amazon Offers Startups Helping Cloud Hand
Talk to any venture capitalists and they'll tell you that virtually every startup they pour money into bases their computing infrastructure on the cloud. It is the fastest way to get up and running and lets the startup focus on inventing new technolo…
Managed Service Provider Week in Review
This week's managed services news had a decidedly global flavor. The headlines were peppered with major contract and expansion announcements from around the world as new and established companies grow their presence in emerging markets.
The Evolution of MSPs Points to the Cloud
Managed service providers (MSPs) have had many names and have worn many hats throughout the history of technology. They are generally defined as outsourced technology companies that play a major role in driving the adoption of the latest products and…
Tech Data Forges Partnerships to Further Collaborative Cloud Plans
Tech Data's recent partnership announcement with Collab9 was just the tip of the iceberg in the company's master vision of offering a variety of cloud solutions. Since developing its TDCloud business unit, the company has sought to bring together clo…
ComputerSupport.com Offers AWS for Cloud Services, Management Portfolio
ComputerSupport.com has added Amazon Web Services (AWS) as an option for customers using its cloud services and management portfolio. The move is geared toward serving companies in the biotech and financial industries as well as other sectors with wo…
Masergy Expands Marketplace to Help Partners Deploy Cloud Services
Masergy Communications Inc. is putting more focus on cloud services with the announcement that it has expanded its Masergy Marketplace. The company, which specializes in managed networking services and cloud communications, offers the Marketplace to …
Ricoh Canada Partners with CTERA to Offer Cloud Backup & Recovery Services
Backup and recovery services are becoming an important staple in managed service provider (MSP) portfolios. Ricoh Canada Inc. this and has added RCloud Services: Backup & Recovery to its suite of cloud offerings, powered by CTERA's cloud storage plat…
LINX Enters North American Market with CoreSite for Peering Exchange
The London Internet Exchange (LINX) has selected CoreSite Realty Corporation for its first North American peering exchange, LINX NoVA. The group chose CoreSite's cloud-enabled northern Virginia data center campus for the deployment, which will enhanc…
ViaWest Reveals New Regional VP, GM of its Forthcoming Minneapolis Data Center
On Oct. 3, ViaWest, a colocation provider in North America with 24 data centers providing colocation, managed-hosting and cloud services to business of all sizes nationwide, announced the appointment of Todd Meester as its regional vice president and…
Hughes Communications India Reports Close to $25M in Orders, Plans for Growth
MSP Hughes Communications India Limited (HCIL) has had a stellar year so far. The company, a subsidiary of broadband satellite networks and services provider Hughes Network Systems LLC, said it had received close to $25 million in orders in the first…
AVG RMM Platform Now Offers Agentless Management, Enhanced Mac Support
The AVG Managed Workplace 2013 RMM platform now offers enhanced support for Mac OS environments. The solution, from AVG Technologies N.V., provides agentless iOS management for Mac OS X devices, including iPads and iPhones.
N-able Claims to Have Secret to MSP Success
Last week MSP Today discussed the fact that managed service providers don't always know as much about business, sales especially, as they do technology. The advice was to fine tune MSP sales techniques.
Datapipe Recognized as One of the 50 Fastest Growing Companies in NJ
Managed services and infrastructure provider Datapipe has been named one of the 50 fastest growing companies in New Jersey. The company was awarded for growing to at least $500,000 and for achieving revenue growth during the three-year period between…
DRaaS Best Practices, Courtesy of Logicalis
IT shops today are confronted with an insane array of cloud storage backup, and disaster recovery services. So how do you choose the right one, and make sure whatever you acquire will work for your business?
BridgePoint Celebrates Nine Years of Existence
Managed Service Provider (MSP) and IT firm BridgePoint has managed to forge itself quite a resume in those particular sectors.
Orange Business Services Announces Multi-Million-Dollar Contract Renewal in Middle East
Orange Business Services has announced a three-year, multi-million-dollar contract renewal to provide managed services to MAF-Carrefour Hypermarkets. The company, which is involved in the Middle East retail sector, has been an Orange customer for fiv…
Managed Service Provider Week in Review
If there was any doubt about the money pouring into and out of the MSP and cloud space, then this week's wheelings and dealings should put it to rest. Major funding announcements, acquisitions and company and product launches dotted the headlines in …
Dell MSP Arm Gets Gartner Thumbs Up
Server and PC giant Dell bought its way into the managed security space when it shelled out a fair bit of coin to buy SecureWorks, now known as Dell SecureWorks.
Is Your Hard Drive the New Cloud?
When we think of the cloud, we imagine our data and apps floating in the ether. When Western Digital thinks of the cloud, it conjures up a good old fashioned hard drive.
Netskope Bursts into Cloud Game with Cloud App Analytics and Policy Platform
Netskope has entered the cloud market with a bang, coming out of stealth mode today with general availability of its cloud app analytics and policy platform. The company, which also announced it had received $21 million in funding, aims to help other…
FrontRange Puts Hybrid IT Service Management on the Front Burner
FrontRange this week updated its HEAT Cloud IT Service Management (ITSM) tool with better support functions and boosted user control, both designed to make the lives of IT service desk workers easier.
Colocation Market to Grow to $43.34 Billion by 2018
Colocation services help protect the digital assets of businesses and individuals in the event of a disaster of their on-site operations. Whether it is a fire, flood or a cyber attack, having this information housed in a remote data center ensures sy…
Gridstore Ups Storage Performance Ante
Gridstore is now giving choice customers early access to Gridstore 3.0, a new software-defined storage (SDS) system that offers high performance and supports physical and virtual systems.
ProviDyn: Managed Services Meet Professional Services
Even though you may be in the Professional Services market, that doesn't mean you don't need services yourself. ProviDyn believes Professional Services companies could benefit just as much from managed services as any other outfit.
MSPs Need to Go Back to Sales Basics
MSPs are in an unenviable position. Not only do they need great technical expertise, their business skills have to be just as good.
Continuum Celebrates Second Birthday, Wishes for More MSP Success
MSP Continuum is just two years old, but is more than up and walking in the competitive world of managed service providers (MSP).
ISOdx Releases Updated Version of ARM Solution with New Features
The new ISOdx Advanced Remote Monitoring (ARM) solution version 4.4.1 has been released by ISOdx Solutions LLC. The latest version offers data analytics and aggregation capabilities designed to let MSPs, OEMs and ISVs deploy proactive support capabil…
V-Rooms Partners with ASCII Group for Document Sharing Solution
ASCII Group and V-Rooms Virtual Data Rooms have teamed up to make the V-Rooms document sharing solution available to ASCII's network of 2,000 technology consultants. The network is comprised of managed service providers (MSPs), VARS and a variety of …
MSP Buying Spree Meets MSP Backup Binge
Two things are hotter than hot in the MSP space - acquisitions and online backup. iomart Group from Glasgow combined both with the acquisition of Backup Technology (yup, that's the name of the company and its technology).
MSP Advanced 365 Working with Aspira to Aid NHS
A new MSP partnership has been announced in the healthcare space. Advanced 365 has teamed up to help Apira with cloud computing and outsourcing. UK-based Apira is a healthcare information service consultancy that works with the NHS.
MSP Stratalux Announces SmartStart Service for AWS Customers
A new service for Amazon Web Services (AWS) customers has been announced by MSP Stratalux. The company has rolled out its SmartStart service, offering a variety of IT support including backups, cost reporting, access controls and improved billing.
Cloud Backup Outfit Looking Sharp with Investor Tailoring
Itronis is a technology company, so the math added up for it to turn to its top investor for some business advice. MSP Today isn't sure how the issue was raised, but in any event OpenView Venture Partners stepped in to help Itronis fine tune its mark…
Fine MSP Fine Tunes Business Model to Serve Local Community
As the push toward cloud services moves ahead at a frenzied pace, many managed service providers (MSPs) have found themselves regrouping and shifting their priorities. Some are changing their business models entirely, while others are finding a niche…
Managed Service Provider Week in Review
This week marked the end for one MSP and cloud provider while paving the way for upstarts. Cloud backup provider Nirvanix is closing its doors in a few weeks, but that means the market opportunity is ripe for new and established backup and storage pr…
StorageCraft Continues Backup Storage Pricing Onslaught
In case you haven't noticed, there is a bit of a pricing war raging in the online backup market. The space is flush with existing players, and new entrants are joining the fight with remarkable regularity.
TransformaTech Chooses Goliath IT Monitor
Efficient managed services are based on great monitoring. TransformaTech is hoping to boost service levels and efficiency with the help of MonitorIT from Goliath Technologies.
Turnkey Managed Security Platform for ISPs
Wedge Networks has introduced a Turnkey Managed Security Platform that ISPs can employ in order to deliver better security, increase customer satisfaction and generate additional revenue per user.
One Source Networks Continues Service Expansion
Large enterprise managed service provider One Source Network (OSN) added Backup-as-a-Service (BaaS) to its portfolio this week, adding to a network expansion announced at ITEXPO 2013 last month in Las Vegas.
Bridgepoint Technologies Provides Managed IT Services to Symphony Clinical Research
A new managed services partnership has been announced on the healthcare front. Bridgepoint Technologies, which offers full service IT consulting, has teamed up with Symphony Clinical Research, a provider of both in-home and alternate-site clinical se…
The Realm of Managed Services is Changing Shape as the Cloud Rolls In
The cloud is king. And much like today's royal families, its power and scope are vague and not particularly well defined. And yet it wields a great deal of influence and is changing the entire IT landscape.
Despite Anemic Growth, IT Telco Market to Hit $60B
The IT Telco market is flatter than the salt in Bonneville, seriously outpaced by hotter areas such as the cloud.
C7 Data Centers Acquires MSP IntegraTechs to Build Out Cloud Services
Two major colocation and managed service providers (MSPs) have joined forces to boost their cloud initiatives. C7 Data Centers announced it has acquired MSP IntegraTechs Corporation in a move that will add a variety of managed services to its roster.
CloudBerry Adds Microsoft to Roster of Storage Providers in Support of MSP Backup Service
Backup and management solution provider CloudBerry Lab has partnered with Microsoft in support of managed service providers (MSPs). The company is supporting Windows Azure Storage in its white-label Managed Backup service, giving MSPs and end users a…
Skyhigh Says Cloud Security Has Problems Down on Earth
Whether the cloud is secure or not is a matter of intense and unresolved debate. The early thought was because the data and apps are all far removed from your data center, it is intrinsically insecure. And there is nothing that would make a hacker pr…
Holy Smokes! New Cloud Backup Player Joins the Horde
One Source Networks (OSN) is a new entrant into the world of cloud backup, or as they call it Backup as a Service (BaaS). One Source is already an MSP and cloud provider and adding backup is a natural progression.
Connecticut Network Services Nears Completion of Expanded Fiber Optics
Telecom service consultant Connecticut Network Services.com is undergoing a major fiber optic network expansion that is set to benefit customers throughout the world. The company, which is operated and managed by SolveForce, has assured its customers…
Oracle Awards Security and Identity Management Partner Simeio Solutions
Oracle has recognized one of its partners in the security and identity management area. Simeio Solutions has been awarded the 2013 Oracle Excellence Award for Specialized Partner of the Year - North America in Security and Identity Management.
Datapipe Seizes Emerging Cloud Market Opportunities with New Presence in Singapore
Infrastructure and managed services provider (MSP) Datapipe has expanded its presence in Asia with new data center facilities and business offices in Singapore. The service provider, which specializes in cloud computing and outsourced IT services, al…
Sentinel Intrusion Prevention Systems in OEM Agreement with Emerging Threats to Provide Managed IPS and Threat Intelligence
A new OEM agreement has been announced in the managed intrusion detection and prevention services space. Security services provider Sentinel Intrusion Prevention Systems will provide an exclusive version of its Sentinel Intrusion Prevention System to…
ImageQuest Claims Huge MSP Gains
Private companies don't have to say how much money they take in, but that doesn't stop them from bragging about their growth, albeit without actual details.
MSPs Unite as BTG Creates Mobility Division with Acquisition of CelPro Associates
A major acquisition has taken place in the managed services space, which will enable development and deployment of mobile services and bring your own device (BYOD) policies. Breakthrough Technology Group (BTG) announced it has acquired managed servic…
Managed Service Provider Week in Review
The managed services space is changing and evolving before our eyes. What used to be an amorphous and ambiguous term, the cloud, is rapidly taking shape and providing a solid foundation for delivering managed and hosted services.
NJVC Shows How Its Cloudcuity Brokerage Infrastructure Can Aid Disaster Response
NJVC, a provider of IT solutions for the United States federal government and its Department of Defense, has proudly demonstrated the capabilities of its comprehensive Cloudcuity Brokerage and Management Portal, integrating it into the infrastructure…
CDC Executives Form New Company to Create Colocation Facility for Disaster Mitigation
The three top executives at Continuum Data Centers (CDC) have formed a new company that will enable them to create world-class data centers with offerings going beyond traditional colocation.
Big Blue Creates Social Circle in the Cloud
Big Blue is huge on the cloud and this week invited customers to join it in its burgeoning cloud social circle.
Managed IT Buying Spree Nabs CT Networks
Partnerships and mergers abound in the MSP and IT services space, and this week is no different as ITsavvy just scooped up CT Networks.
Converged Technology Group Touts Next Gen Cloud Platform
Converged Technology Group spent two years reworking its cloud platform and this week launched it as Assist360o.
Converged delivers what it calls co-managed solutions that claim to offer the best in on-premises technology and hosted services.
Ipanema Announces Cloud Application Management Solution
Employees eating up vital corporate bandwidth by using "recreational" applications like Facebook and YouTube should beware. A new Cloud Application Management (CAM) solution has been announced by Ipanema Technologies, designed to help organizations m…
Riverbed, Joyent Partner to Create Cloud-Based Content Delivery Platform
A new partnership has resulted in the creation of a cloud-based content delivery platform. Joyent Inc., which specializes in public cloud infrastructure and big data analytics, has teamed up with Riverbed Technology, a provider of application perform…
Net3 Has New Tack on BRaaS
There are a bunch of terms floating around in the storage space that not only overlap, but often mean precisely the same thing.
One 'More' Company Joins the Storage Services Fray
If you are in the market for storage services, do yourself a favor - negotiate. This area is teeming with new entrants, and of course all the incumbents, the EMCs and HPs are all still in the game.
When it Comes to BYO, Securing the End Device is a Losing Proposition for the Enterprise
When it comes to the bring-your-own (BYO) trend, Moka5 operates on a pretty basic tenet. It is one that extends from the end device all the way to the cloud, and covers all points in the middle, regardless of how they may be configured.
AWS GovCloud Helps Feds Defend Against Cyber Threats
Federal agencies recently received a new tool for thwarting cyber attacks, with Alert Logic's launching of their proactive application, Threat Manager and Log Manager, which identifies and neutralizes security threats in the cloud for AWS GovCloud cu…
The Pluses and Minuses of IaaS
Infrastructure as a Service (IaaS) is considered the bottom of the cloud stack. IaaS provides basic, relatively raw infrastructure upon which to pour your workloads and environments. It is like an unconfigured data center, just one probably hundreds …
Momentum Telecom Now Using OneAccess Networks Solution
Cloud communications provider Momentum Telecom will use solutions from OneAccess Networks for delivery of managed services to their SMB and enterprise customers. The service provider will be using the One Series multi-service router and gateway solut…
Align Managed Services Incorporates ServiceNow's Automation Platform
The Align Managed Services solutions from Align will now use the ServiceNow Service Automation platform for enhanced service delivery and governance. The companies have announced the partnership and integration to enhance Align's Managed Services off…
Will Nirvanix Death Kill Small Cloud Backup Firms?
The worst thing to ever happen to the small cloud storage provider occurred this week when Nirvanix apparently went out of business - giving customers just two weeks to move their data somewhere safe.
CINgroup Selects CyrusOne for DR Colocation, Data Center Services
Legal data and software services provider CINgroup has chosen CyrusOne for disaster recovery colocation and other data center services. The Ohio company will be relying on CyrusOne to deliver its due diligence and workflow products to its more than 1…
NetApp Announces Multi-Cloud Strategy Using Data ONTAP Platform for Portability
Organizations are increasingly taking a "mix and match" approach when it comes to cloud adoption. There is no longer one clear model for deploying and integrating cloud services, and companies are looking to public, private and hybrid cloud models to…
UK Vendor Puts Backbone into Mobile Management
Backbone Connect this week debuted an iPhone app to let its colo and data center customers track their cloud affairs from the comforts of their own smartphone.
Yoh Says 'Yes' to Workforce Management
Talent and outsourcing services company Yoh (cool name, I know) is going big on managed services with a new partnership with IQNavigator, which produces vendor management systems (VMS).
IBM Cloud Migration Temporarily Gratis
Racemi now automates the migration of workloads to an array of IBM cloud technologies, including SoftLayer. The open source SoftLayer is an infrastructure-as-a-service (IaaS) technology currently in use by some 21,000 customers.
Fujitsu Snags 5-Year Managed Services Deal
The Australian and New Zealand arm of Fujitsu just snagged a five-year managed services deal with Salmat, which provides customer service and multi-channel communications for the Australian market.
File Sync Powerhouse Forms as eFolder Pulls in Anchor
Mergers amongst MSP vendors continue apace as eFolder pulled Anchor into its fold to strengthen its file sync footing.
Comstor in Agreement for PeakColo's IaaS, Cloud Services Solutions
Cloud service provider PeakColo and Westcon Group's Comstor business unit have entered into a distribution agreement. Comstor will gain access to PeakColo's "Powered by Peak" infrastructure-as-a-service (IaaS) offering and cloud services, built on Ci…
GFI MAX Riding the MSP Wave
How many MSPs is a lot? 100? 1,000? Well, GFI MAX now has more than 8,000 MSPs using its GFI MAX Remote Management.
Managed Service Provider Week in Review
We write quite a bit about the strength and growth of the managed services market here. And it's easy to get caught up in the hype with new product announcements, partnerships and mergers and acquisitions making the headlines daily.
Ajubeo, FORTRUST and IO.Anywhere Announce Partnership
A new managed services and cloud hosting partnership has been announced that will benefit the New York City metro area. Cloud infrastructure provider Ajubeo has chosen FORTRUST, a data center and colocation services provider, and infrastructure solut…
Staffing MSP TAPFIN Named Tops in SIA Customer Loyalty Survey
MSP staffing powerhouse TAPFIN has been named a top performer in a customer loyalty survey from Staffing Industry Analysts (SIA). The company, part of ManpowerGroup Solutions, was given the accolades by the staffing suppliers polled for the "2013 Ven…
CentraComm Joins Riverbed Partner Program to Support App Performance Solutions
Managed IT security and network services provider CentraComm has joined the Riverbed Authorized Support Partner Program (RASP). The MSP is one of only 12 partners authorized to enhance Riverbed Technology's application performance solutions through i…
Cisco Not Kidding About MSP Security
Don't think MSPs matter, or more realistically, that gargantuan vendors don't pay enough attention? Don't mention that to Cisco, which has a new security practice aimed 100 percent at managed services.
Cloudamize Monetizes to the Tune of $1.2M New Big Ones
The measure of a startup is often how much cash it attracts. And Cloudamize is worth at least $1.2 million, which is exactly what it just snagged in seed financing.
The company provides capacity planning and optimization for the wildly popular Am…
Fastest Managed Hoster Brings Speed to Partners
There are many companies today with names that seem to have absolutely no real meaning. Some are just a jumble. HOSTING doesn't have that problem. What you see is what you get. HOSTING does, you guessed it, hosting. And a recent Cloud Spectator bench…
Techaisle Knows the Secret of Cloud Partner Success, Will Sell You the Answers
ICT research and consulting company Techaisle now says it knows exactly what makes a channel partner succeed in selling cloud solutions. And in a press release this week, the company gave just enough detail to whet our appetites -- and promises the r…
NaviSite Furthers Managed Service Offerings with New Partner Program
NaviSite, Inc. has made a few key technology partnership announcements over the past few weeks, most notably with VMware and Alert Logic. So it comes as no surprise that the Time Warner Cable Company has officially launched its Partner Program.
Juniper Networks Expands Its Partner Program
Juniper Networks has lofty aspirations for its Partner Advantage program. The networking solutions giant has announced the Juniper Partner Advantage Cloud, an expansion of its existing program aimed at a variety of cloud computing partners.
Australia's Salmat Chooses Fujitsu for Managed IT Services
A multi-million-dollar deal has been announced in which Fujitsu will be providing managed, corporate IT services to Salmat. The five-year contract covers a variety of services for Australia-based Salmat, a provider of multi-channel communications and…
FCC Awards CenturyLink a Contract that Could Earn Close to $1.1M
CenturyLink has won a cloud data center and infrastructure-as-a-service (IaaS) contract from the FCC that has the potential to earn the company nearly $1.1 million over the next three years. The company's Savvis Federal Systems Inc. was awarded the c…
BluPointe Has Cloud Backup with Your Name on It
Cloud backup is all the rage, and every vendor and their brother is jumping on this bandwagon. For MSPs that means a lot of choice. And more and more backup vendors are offering their wares as white label; providers can brand these backup tools as th…
Actuate Now BIRT Certified on Cloudera Impala
In today's business environment, any company with an Internet connection can start gathering data about its customers with minimal investment. Using social media, websites and survey applications, a business can get a rough understanding of the needs…
MSP Touts 76 Percent Yearly Growth, Hops on ServiceNow Bandwagon
Business has apparently been very, very good for Virteva, which claims its managed services grew 76 percent over the last 12 months because of it. Unfortunately, the company didn't say what that growth adds up to in actual dollars and cents.
Tangoe: It Takes Two to Manage Telecom Expense
Telecom is a hotly competitive and fast-changing market. Pricing is aggressive as providers fight for customers who have a wide choice of vendors.
Gemalto's Protiva Cloud Confirm Offers Strong Authentication to Cloud Service Providers
It's only been a couple of weeks since ITEXPO Las Vegas 2013 took place, where digital security leader Gemalto pulled back the curtain on its M2M innovations, and the company has already unveiled a brand new offering called Protiva Cloud Confirm.
Orange Poland Chooses CGI Group for Mobile IT Business Support Systems
MSP CGI Group Inc. has been chosen to provide mobile IT business support systems to telecom provider Orange Poland. The three-year managed services contract covers a variety of services and areas, and is an expansion of CGI's ongoing partnership with…
SunGard Availability Services Reports Strong Growth, Cements Position as Major Availability and DR Player
It's been a banner year for MSP SunGard Availability Services, a provider of availability and disaster recovery (DR) services. The company has announced strong growth for the first half of 2013, driven by new products and services as well as strategi…
Armadillo and Partner to Offer Access Rights Management Solution
A new managed solution is available for customers interested in securing business-critical data while also meeting compliance requirements. The 8MAN offering is now available through a partnership between Armadillo Managed Services and protected-netw…
Open Source Management Tackled by Protecode
Just because software is open source, doesn't mean you don't need a license to operate it. There is an array of open source licenses that must be followed to the letter, just like commercial software equivalents.
Euro Payments Eased by SaaS
Shops doing business in Europe, whether brick and mortar or virtual, have a new option for payment - a SaaS offering of Single Euro Payments Area (SEPA).
Quadric Backs Up Physical and Virtual with New Tool
The world of storage and backup is moving faster than a Dale Earnhardt Chevy. Two factors are driving all this progress - virtualization and the cloud. And often the two are entirely intertwined.
Continuum's Managed Services Platform Helps SolutionOne Transition to the SMB Market
Continuum recently secured a new partnership with SolutionOne, a services provider for document and content management software and office technology. Under the agreement, Continuum is now the exclusive software and services partner for SolutionOne's…
One Source Networks Named Cisco Premier Certified Partner
Cloud and managed services provider (MSP) One Source Networks (OSN) has achieved Premier Certification from Cisco. The company, which provides managed communications solutions to large enterprises, met a variety of standards for networking competency…
Bradford Networks Teams with Windstream, DecisionOne on Cloud-Based BYOD Solution
A new network security solution for organizations dealing with the intricacies of the bring-your-own-device (BYOD) trend has been introduced by Bradford Networks. The company has announced its cloud-based Network Access Control (NAC) service offering…
Orange Business Services Expands Services with InovenAltenor Acquisition
Orange Business Services has beefed up its consulting strategy by completing the acquisition of InovenAltenor. The Paris-based consulting firm serves large companies and digital start-ups focused in the financial services, online commerce and energy …
Philipps 66 IT Engine Runs Smooth with Extra Octane from MSP
Philipps 66, with a varied set of business and some 13,500 employees, saw a real need for staffing and workforce management help. Rather than go it alone, when this is not the company's core business, Philipps sought out an MSP partner. It found what…
Datto Snags $25M, Management Firepower to Drive MSP Expansion
Datto, which handles hybrid cloud business continuity and disaster, has always been all about MSPs and partners, of which it counts some 5,000.
Managed Service Provider Week in Review
While this week was peppered with news of the usual acquisitions, partnerships and product announcements, the big newsmaker in MSP Today's neck of the woods was Virtela. The company, a provider of managed security and cloud services, won TMC's Commun…
Virtela Crowned with Top TMC Award
Virtela, which does cloud services and managed security among other services, has garnered the prestigious Communications Solutions Product of the Year Award from TMC.
Ricoh Receives CompTIA Trustmark for Managed Printing Services
Managed printing company Ricoh has been awarded the CompTIA Managed Print Trustmark credential. The award is an industry benchmark given to companies by the non-profit IT association.
NaviSite Offers Web Application Firewall Service via Alert Logic
MSP NaviSite is now offering a fully managed web application firewall (WAF) service as part of its Alert Logic portfolio of security solutions. The Web Security Manager is being offered as one of the many software-as-a-service (SaaS) solutions the co…
King County Crowns IT Management Provider
King County in Washington State has to have some IT wisdom, what with Microsoft and its tens of thousands of tech-savvy employees nearby.
LabTech Experiments with Storage Partner
LabTech, like all major remote monitoring and management (RMM) vendors, is signing up partners faster than William Shatner in an autograph line.
Latest case in point? VaultLogix, which provides cloud backup to resellers as well as direct to SMBs.
Contegix Beefs Up Cloud, Managed Hosting Capabilities with Full Data Center Migration
Cloud and managed hosting provider Contegix has finished a full data center migration to a new facility in St. Louis. The company's local operations are now officially consolidated under one roof.
Cloud-Based Q4 Einstein Platform Saves Customers 40 Percent in Managed Services Costs
The cloud-based, managed services focused Einstein platform from Q4 Cloud has saved the company's customers more than 40 percent in managed services costs. The platform is based on incrementally improving the stability of Oracle-based systems while a…
independenceIT's Cloud Workspace Suite Integrates with ConnectWise
There's some really good news for users of independenceIT's Cloud Workspace Suite: It's now integrated with ConnectWise, a piece of software that allows technology companies to manage their support infrastructure. Because of this integration, value-a…
Managed Service Provider Week in Review
MSPs and cloud-related announcements were a major topic of discussion at ITEXPO in Las Vegas this week. The show and conference raised a number of important issues about the future of hosted services and cloud management, as well as making distinctio…
11 Major Video MSPs Using SeaChange Content Management Solutions
Content management solutions from SeaChange International have been chosen by 11 multichannel video service providers as essential components in their service delivery platforms. The service providers, active in four countries, include five of the la…
Cloud-Based VoIP Solutions Provider INVOIP Receives Cisco Specialization Designation
INVOIP, a provider of cloud-based hosted VoIP solutions, has received an Advanced Collaboration Architecture Specialization from Cisco for the U.S. The designation recognizes the service provider's investments in meeting a number of training and cert…
US Marines $12.8M Managed Satellite Services Contract Awarded to TCS
A new $12.8 million managed services contract for the U.S. military has been awarded to Telecommunication Systems, Inc. (TCS). The company has partnered with the Defense Information Systems Agency (DISA) to provide services to the U.S. Marine Corps' …
GFI Hopes to Help MSPs Get Hip to HIPAA
GFI Software cares so much about MSPs it has an entire unit, GFI MAX, devoted to the cause. Now GFI MAX wants to help its partners help their customers get their arms around HIPAA. The help comes in the form of the new HIPAA readiness pack for GFI MA…
ITEXPO Special Report: QoS = Qo$
The Internet, or public cloud, is a wild and wooly place. Yet this sketchy situation is actually a terrific opportunity for IT solutions companies and service providers.
CyrusOne Joins with Optic IP to Offer New Managed Services to Phoenix Customers
A new managed services partnership has been announced in the Phoenix region, giving customers more variety and a broad range of colocation and comprehensive IT services.
ITEXPO Special: You Could Be an MSP!
Many resellers and IT solutions providers are hitting a wall. Much of what they do is a commodity, it is a fight for every customer, and margins are thinner than a Paris runway model.
ITEXPO 2013: Which Way Will You Go? Hosted, Cloud or On-Premises?
The ITEXPO trade show floor might not officially open until this afternoon at 4, but a couple of key phrases are already making their way into convention vernacular, thanks to the compelling breakout sessions and keynotes that have already taken plac…
AFORE Aims Security at VDI and Cloud Hosting
When it comes to computer security, one size clearly doesn't fit all. In storage, for instance, there have long been specialized tools to backup virtual systems.
Market Monitor Report: Cloud Market to Reach $20B by 2016
The cloud computing market will soar to new heights over the next few years, according to a new report from Market Monitor. The new overview forecasts an overall market worth of nearly $20 billion by the end of 2016, with a 36 percent compound annual…
CompTIA: Cloud Migration Presents Both Opportunities and Challenges
Cloud computing is a disruptive game changer, and new research to support that theory was released today by The Computing Technology Industry Association (CompTIA). While the cloud has created a vast amount of opportunities for IT businesses willing …
From the Government to the Private Sector: MicroTech Keeps Your Data Secure
After serving in the military for more than two decades, Tony Jimenez decided to take the IT knowledge he acquired along the way and invest it in MicroTech, a Washington, D.C.-based company that focuses on creating cost-effective and effective cloud …
eZuce Readies New UC Software Release, Mobile Clients and Contact Center App
eZuce, a company that offers its virtualized communications software suite to enterprise customers via the MSP channel, will introduce a major new release next month and come out with two new products in the fourth quarter.
CiRBA's New Reservation Console Automates Cloud Workload Management
Organizations can now automate their new workload routing and capacity reservations processes, making cloud workload management more efficient and removing a large manual burden. CiRBA has announced a new Reservation Console that automates what is no…
CodeLathe Releases Updated Version of Tonido FileCloud
CodeLathe has released an updated version of its Tonido FileCloud on-premises file sharing and mobile access offering. The latest version includes a variety of new file sharing, security and administrative features for seamless integration with enter…
AppZero Facilitates Cloud Migration with New Solution for AWS
AppZero's cloud migration tool now works with Amazon Web Services (AWS), the company announced. The new AppZero Service Provider edition for AWS enables system integrators and IT admins to move server applications to AWS quickly and without any code …
MSP Today Week in Review
The MSP arena was peppered with partnership and acquisition news this week as more companies choose to work together and unite their solutions. Alliances have been forged, deals have been struck and as always, the winners are those who can serve thei…
BI Firm Gets $38 Billion Cash Injection
Birst, a business intelligence company, just nabbed $38 Million from Sequoia Capital and other investment firms.
RMM Pricing War Rages, AVG has MSPs in its Crosshairs
Recently, the two biggest trends MSP Today has been following are the cloud storage price war and the insane amount of mergers and acquisitions involving remote monitoring and management companies.
Nutanix Says You Can Dump Your SAN
Convergence can mean a lot of things to a lot of people. For Nutanix, it means converging storage infrastructure, and in particular getting rid of those SANs.
Dimension Data Enhances Managed Services for Visual Communications
Dimension Data, the ICT solutions and services provider, has a number of useful offerings on hand, from the Enterprise Mobility Framework which played a key role in a recent partnership with AirWatch, to its Managed Cloud Platform (MCP). However, it …
Sophos Thanks Channel for Growth, Adds Muscle to Partner Team
Sophos may be best known for its consumer and packaged security software, but the company hopes to pack an equally powerful punch with MSPs.
In fact, Sophos has recently added some 1,600 partners bringing its total to around 12,000.
New Datto Partner Hopes to Avert Client Disaster
Datto says it is all about partners, and this week's news that Clare Computer Solutions has just signed on is proof positive.
Clare, based in the San Francisco area, is now adding Datto's business continuity wares to its existing arsenal of IT con…
MSP Clare Computer Solutions Expands BDR Offering with Datto SIRIS Solution
For San Francisco MSP Clare Computer Solutions, offering a diverse portfolio of services to meet the unique demands of its customers is of primary importance. The company announced it is expanding its range of services by offering the Datto SIRIS sol…
Logicalis Moves Managed Services Hub from Malaysia to Wales
Managed service provider (MSP) and VAR Logicalis has leapt across the globe, moving its managed services centre (MSC) from Malaysia to Blighty in Wales. The company, owned by Datatec, opened the new Welsh facility for business earlier this month.
Dropbox Falls into MSP Hands
So you think Dropbox is just a puny little consumer toy? The fact is it just that and a whole lot more.
Dropbox is growing up and moving into the most demanding space in the IT solutions universe - managed services.
File Sharing Firm Wants MSPs 'Soonr' Rather than Later
Soonr, a file sharing company, is now in the heated process of attracting partners, including MSPs.
The company this week announced a new channel program, the Soonr Success Partner Program, that hopes to attract VARs, distributors, solution provid…
Artisan Crafts Object Storage Service, Touts Low Pricing
Artisan Infrastructure is adding object storage to its Infrastructure-as-a-Service (IaaS) repertoire, and is pushing low pricing as an incentive.
Spacenet Flies into SageNet
MSP SageNet is boosting into the satellite business by buying Spacenet, itself a subsidiary of Israeli-based Gilat Satellite Networks Ltd.
This is a big move for SageNet, a Tulsa-headquartered MSP and solutions provider that until now has focused …
NaviSite Launches New IaaS Platform Powered by VMware vCloud
A new VMware vCloud power Infrastructure-as-a-Service (IaaS) platform has been launched by NaviSite, Inc. The NaviCloud Director gives cloud-based business a flexible and customizable, enterprise-class, production-oriented hybrid cloud environment.
dinCloud Hosted Virtual Server Solution Available via Ingram Micro Cloud Marketplace
dinCloud has further strengthened its partnership with Ingram Micro, announcing that its dinServer hosted virtual server solution is now available through the Ingram Micro Cloud Marketplace. The partnership agreement with Ingram Micro enables the dis…
Media Processing Driving Next Gen Mobile and Telco Services
The world of media processing is changing. It has to - the media it is processing is changing faster than a New York City fashion model.
Media processing, which is how media streams are directly manipulated, encodes and decodes so that networks su…
One Source Networks to Make Big Appearance at ITEXPO
The list of attendees for the 2013 ITEXPO event is growing rapidly, with companies looking to not only attend but also offer up some industry-specific remarks and presentations at the event. One of the newest names added to the roster is One Source N…
Aryaka Offers Up Google Apps, Office 365, AWS and More
Aryaka is known for its WAN optimization as a service, as well as application delivery and networking also delivered as a service. The company isn't giving up this legacy, but is hoping to create another one with a move into major cloud services.
Avant Communications to Offer Cosentry Data Center, Colocation Services
Technology distributor Avant Communications is teaming up with data center provider Cosentry in a new partnership. Avant will be offering a variety of Cosentry's services through its own line of solutions, and the companies will also work together to…
Cloud Computing, Virtualization Create Opportunities for APAC Network Security Market
The Asia-Pacific network security market is growing exponentially, fueled by challenges posed by cloud computing and virtualization, including threat exposure. A new report from Frost & Sullivan finds that the market grew by 5.7 percent year-on-year …
Vector Security Moves into Managed Infrastructure, BI Space with IRG Acquisition
As part of its plan to gain traction in the managed infrastructure and business intelligence (BI) space, Vector Security, Inc. has acquired Industry Retail Group, Inc. (IRG). Vector is an integrator of physical security solutions serving retailers an…
Drug Safety Gains Efficacy Through New Managed Service
Drug research, in some ways, moves at a rampant pace, but getting these inventions to market can be frustratingly slow.
The biggest impediment is often proving the drugs are safe.
Telehouse Offers IP Transit Service to Serve SME Market
Companies in the niche category of requiring small to medium-sized IP services can now benefit from a new offering from Telehouse America. The managed service provider (MSP) is offering an IP Transit service geared toward the needs of that specialize…
Egnyte Blasts Off with 100 Plus Percent Growth as New Partners Sign Up
File sharing and sync is a hot area as more and more users are more and more mobile and use more and more devices. And instead of loading all the PC and mobile devices with client software and having the file sync and share engine on an in-house serv…
CtrlS Becomes India's First ISO 22301 Certified Data Center
CtrlS, an IT enabled MSP based in India, announced last week that it has received ISO 22301.2012 certification, making it the first data center in India to receive the distinguished accreditation. With the company's two facilities in Hyderabad and Mu…
Kaseya Scoops Oracle, NetSuite Vets in Executive Suite Remodel
Kaseya is on the move. The MSP provider was recently acquired by Insight Venture Partners, but kept its brand and apparently its mojo.
Disaster Recovery Awash with New Services as QTS Makes its Case
Holy smokes are the backup, restore, and disaster recovery services markets getting crowed! It is all so action packed that MSP Today is having a hard time keeping up.
Cloud Billing Racks up Big Bucks
The Cloud Billing Market isn't exploding, but is expected to quadruple in the next five years, moving from $2.4 billion this year to $9.58 billion by 2018 worldwide.
Cloud is an Identity Management Blessing
Have you ever tried to do single sign-on on-premises? IT has to install the single sign-on tool hook to all users, usually through a directory technology such as LDAP or Microsoft Active Directory, find the apps users access, then set up the identity…
Managed Service Provider Week in Review
The managed service provider (MSP) world was teeming with news this week, including two studies that indicate the market has a very lucrative future.
Comcast Partners with Cologix on Data Center and Colocation Services
Two high-speed bigwigs have come together in downtown Minneapolis with a new partnership designed to meet enterprise colocation needs. Comcast Business, a unit of Comcast Cable, is partnering with Cologix and leveraging the company's data center to m…
Stay in Control with PEER 1 Hosting's Mission-Critical Cloud
Many businesses want take advantage of the public cloud, but are dissuaded by the complexity and operational disruption typical of wholesale rollover. Enterprises require a high level of control over system provisioning and oversight, as well as flex…
Securus Technologies Will No Longer Bid on RFPs Managed by Praeses
Providing communications and information management services to detention centers and their inmates is a unique and demanding business, and a space that is a specialty of Securus Technologies, Inc. The company has made a strategic announcement, decla…
TwinStrata's Disaster Recovery as a Service is One of a Kind
Businesses can transmit data as much and as fast as they'd like, but at the end of the day, it needs to be stored. Where exactly such information is kept is a decision organizations must not take lightly.
Logicalis Hopes to Stand out in Crowded IaaS market
The infrastructure as a service (IaaS) market is so hot everyone wants in, and Logicalis is no exception. The MSP and IT service provider has a new pitch for IaaS customers -- The Logicalis On-Demand Cloud.
AISG Takes Owners Name, Now Known as Equinox
AISG, an MSP and cloud provider, was already a subsidiary of Equinox Five, so it probably didn't take all that much thinking to change its name to Equinox Communications. The company hopes to create a new brand that speaks to its strength in the clou…
Getting the Most Cost Savings and Efficiencies from Your MSP
Managed service providers (MSPs) may be entrusted with some of your most valuable data and system processes. This is especially true if they are managing your contingent workforce. Moreover, staffing service providers are becoming increasingly popula…
CA Boosts Capacity Management for Service Providers, Enterprise
Capacity management software may cost a few bucks, but it can also save a lot of bucks if service providers and enterprises only build out the capacity they truly need. That is the goal of CA Technologies' recently revamped CA Capacity Management too…
VaultLogix Fires Volley in Cloud Backup Price War
If you used cloud backup, now might be a good time to renegotiate. That's because there is a price war raging in the market.
Industrial Contractor Turner Industries Chooses CyrusOne for Disaster Recovery and Colocation
For Turner Industries, finding a provider of disaster recovery colocation services was a major decision. The company, a heavy industrial contractor specializing in the U.S. petrochemical industry, works throughout the country and needs secure and rel…
JDL Technologies Earns Managed Services Trustmark from CompTIA
JDL Technologies recently earned the Managed Services Trustmark from CompTIA. The benchmark was developed by the non-profit trade association CompTIA as a credential for MSPs that operate at IT best practices as well as ethical standards.
Managing VMware from the Cloud is CloudPhysics' Equation
The cloud has long been here in the form of Internet services such as webpages hosted on big machines in large datacenters.
AT&T Scores 2nd Major Federal Contract of the Month, Worth $31M
AT&T will be providing managed virtual private network (VPN) services to the U.S. Department of Housing and Urban Development (HUD), in a contract worth up to $31 million. The work was awarded to AT&T's federal government unit, which will provide ser…
Dueling Studies Point to Bright MSP Future
Research compiled by MarketsandMarkets shows that managed services is the place to be. The market will move from a healthy $142 billion this year to a nearly doubly healthy $256 billion by 2018. The CAGR? A nice 12.4 percent over that period.
Toronto Colocation and Managed Hosting Provider 7L Offers Deep Discounts
Who says you can't find deep discounts when shopping around for colocation services? Toronto-based 7L Networks, a provider of colocation and managed IT hosting solutions, is offering its colocation services for $799 per month with a one-year contract…
ac3 Selects CA Nimsoft Solutions to Expand Cloud Service Offerings
When Australian managed service provider (MSP) ac3 decided it was ready to offer more services to expand its business and become more efficient, it turned to CA Technologies for monitoring solutions. The company has deployed the CA Nimsoft Service De…
Karen Kane Reveals Use of ChannelAdvisor for Online Advertising
Karen Kane, one of the most respected brand names in women's apparel, announced the employment of ChannelAdvisor's Paid Search and Managed Services to maximize results using pay-per-click advertising and to broaden the company's online exposure, opti…
Karen Kane Partners with ChannelAdvisor for Online Advertising
Karen Kane, one of the most respected brand names in women's apparel, announced their employment of ChannelAdvisor's Paid Search and Managed Services to maximize results using pay-per-click advertising and to broaden the company's online exposure, op…
Managed Service Provider Week in Review
As managed service providers (MSPs) diversify their offerings to meet customer demands and remain competitive in a booming market, the issue of what to do with all the data they are moving gains importance. The cloud storage business is booming, and …
independenceIT Recasts Leadership
independenceIT is a pretty cool outfit that MSP Today has been covering for a while, and has had a great experience with all the folks there.
CSC Evolves Big Data Play with Infochimps Buy
Massive IT services provider CSC has 87,000 employees and one chimp.
That's after CSC, a company that pulls in $13.8 billion in revenue a year, acquired big data platform-as-a-service (do we call this BPaaS?) vendor Infochimps.
Storage Pricing War Sees More Shots Fired: Is Per GB Backup Pricing Dead?
There are so many vendors in the cloud storage market, it is sometimes hard to differentiate your technology. But dramatic pricing is an easier way to stand out.
independenceIT Sees Major Management Changes
Big changes are underway at independenceIT (iIT), a provider of private-label cloud business productivity solutions. The company has revamped its leadership and announced a brand new team led by MSP cloud services specialist Jim Lippie.
tw telecom Expands Footprint, Services and Bottom Line
MSP Today has been covering tw telecom so much, we've almost gotten used to the fact that the company makes lower case what should be a proper name. It puts the name in bold as well, though I think my copy desk would put its foot down on that one.
UK MSPs Attenda, Datum Team Up to Provider Managed Colocation Services
The latest alliance between managed service providers has Attenda Limited and Datum Datacentres teaming up. The U.K. companies have partnered to offer service-based colocation to clients and business partners within Attenda's service management layer…
Savvis Pivotal to Cloud Foundry Community
Cloud Foundry may be an open platform for driving Platform as a Service (PaaS), but it is still really driven by its creator, Pivotal, itself a spinoff from EMC and its subsidiary VMware.
Cloud Backup Services to Be Available to Dimension Data CaaS Customers
New Cloud Backup optional backup and recovery services have been announced by MSP Dimension Data. The offerings are available as an add-on to the company's public, private and hosted private Compute-as-a-Service (CaaS) offerings.
MSP Venyu Integrates Security from Alert Logic through New Partnership
As managed service providers (MSPs) increasingly diversify their offerings through partnerships and integrations, securing cloud offerings becomes of paramount importance. In an effort to address security concerns head on, MSP and cloud services prov…
WidePoint Placed in Magic Quadrant for Mobility Managed Services
According to a study by Exact Ventures, mobility managed services (MMS) is a market with a $100-billion emerging market opportunity for mobile operators serving enterprise customers. The report, "Enterprise Mobility Services: Market Opportunity for M…
Adelman Travel, nuTravel and IVCi Team Up on Managed Video, Travel Portal
Imagine you are booking your next business trip, getting ready to hand over large amounts of money for plane travel, hotels, rental cars and meals. Now imagine that you are suddenly presented with an alternative to that whole scenario - an interactiv…
ConnectWise Announces New Version of PSA Software for MSPs
In major news for managed service providers (MSPs), ConnectWise has announced the latest version of its PSA software. ConnectWise 2013.1 provides service management for MSPs, VARs and ISVs, and the new version offers enhanced features as well as upgr…
Gimmal Chooses CyrusOne to Deliver Enterprise Management Services
This week has been chock full of newly announced partnerships and agreements among MSPs, cloud solution providers and colocation companies. And colocation provider CyrusOne is the latest company to benefit, having been chosen by Gimmal LLC to deliver…
Inbay Designated an N-able NOC, Help Desk Services Partner
London IT services and support provider Inbay is now a full-fledged N-able NOC and Help Desk Services Partner. The designation acknowledges the companies' teamwork and ability to blend Inbay's solutions with remote monitoring and management (RMM) and…
Peak 10 Awarded Massive DRaaS, Cloud Services Healthcare Contract
A new multi-year contract for disaster recovery as a service (DRaaS) and additional cloud services that will service a major healthcare alliance has been announced. Peak 10, Inc. will be providing managed services to Premier, a healthcare group compr…
XO Communications Receives Cisco Master Service Provider Certification
XO Communications has been certified by Cisco for delivery of cloud and managed services. The company has achieved the Cisco Master Service Provider Certification in recognition of its capabilities to sell and deliver cloud and managed services, with…
N-able MSP Takes it to the RMM
In the remote monitoring and management (RMM) world, every little bit counts, be it a new partner or a single sale. In case you hadn't noticed, a war is raging in the world of RMM and the goal of each vendor is winning over critical MSPs.
Peak 10 Averts Healthcare Disasters
A disaster is never good, but when it happens to a healthcare company it can be really, really bad.
That is exactly why healthcare alliance Premier contracted with Peak 10 for its disaster recovery as a service (DRaaS), which will be provided unde…
Cloud Storage Price War in the Offing
There are so many companies offering storage, backup and disaster recovery in the cloud that it is hard even for MSP Today, which covers this area on a nearly daily basis, to keep up.
Service Provider 8Dweb Chooses InfoRelay for Colocation and Managed Hosting Services
InfoRelay will be providing colocation and managed hosting services to 8Dweb LLC, a web hosting and cloud solutions provider. The company has been in the process of expanding its offerings to provide data security and backup, email hosting and conten…
Is DaaS the Answer to BYOD? Curious MSPs Want to Know
NaviSite, Inc. is a pretty high-profile service provider, being owned by Time Warner Cable and having a menu of items that include managed cloud, managed applications, and hosting aimed at the enterprise.
Datto Integrates Kroll Ontrack for Microsoft Exchange, SharePoint
BDR and business continuity solutions provider Datto, Inc. is now offering Kroll Ontrack PowerControls 7.0 through its integrated software. The implementation enables Datto to offer granular recovery support for Microsoft Exchange Server 2013 and Mic…
USPS Awards AT&T Managed Service Contracts Worth More Than $53.5M
AT&T has been awarded two major managed service contracts by the U.S. Postal Service (USPS), totaling more than $53.5 million. The larger contract, worth more than $50 million, is for enhancement of data network connectivity to USPS retail and suppor…
MSP Sybaweb Undergoes Expansion Using Kaseya SaaS Solution
South African managed service provider (MSP) Sybaweb has undergone a countrywide and continental expansion plan using Kaseya tools, the company announced. The initiative is in response to a growing demand for outsourced managed services, according to…
How to Distinguish Between Cloud-managed and Cloud-controlled Wi-Fi
Cloud-based management certainly offers companies with benefits. The ability to easily configure, manage and deploy networking devices are just a few of them. Cloud service providers maintain full control of the infrastructure, the security measures …
Internet Address Management Tools Find New UK Home
BT Diamond IP has a portfolio of IPv4/IPv6 address management applications that are now making their way to the U.K. and beyond thanks to a new distribution deal with ASM Technologies that also includes access to EMEA markets.
Iris Data Services Providing Managed eDiscovery Solutions to International Law Firm
A new managed services agreement has been announced by Iris Data Services and an international law firm. Iris will provide managed discovery services to McKenna Long & Aldridge LLP (MLA) through the agreement.
Vodafone Calls for Managed Services Help to Care for Customers
Mobile and network service provider Vodafone has plenty of technology and gobs of customers - over 400 million to be exact. MSP Amdocs is likewise flush with customers. It claims to have over 500 million subscribers to its services, customers support…
iland Adopts VMware Cloud Connector Advanced Edition to Connect Public and Private Clouds
Cloud infrastructure provider iland is now using the VMware Cloud Connector Advanced Edition, the company announced. The solution enables customers to connect their VMware environments to the iland vCloud Powered public cloud and also helps them to s…
LogMeIn Gets High Marks for Cloud Services
The cloud computing environment is getting crowded with many players entering the field and providing services to a market that doesn't seem to stop growing. Trying to choose the best company for your organization can be difficult with so many choice…
Chinese Provider Cooks Up CDN, Cloud Storage
ChinaCache International Holdings Ltd. offers content and application delivery to the growing Chinese market. Now, thanks to a new partnership Kingsoft Cloud Group, an ISP and software developer, ChinaCache has added cloud hosting, online storage and…
MSP Today Week in Review
It was another busy week in MSP Today land, chock full of new partner programs, radical pricing schemes, MPS surveys and broad managed cloud services.
Cisco Reseller Network Genesis Indicted for Selling Counterfeit Gear
CRN reports that the owner of San Jose, Calif.-based Network Genesis, a Cisco reseller, has been charged with fraud for allegedly selling millions in counterfeit and stolen Cisco kits. As per the report, the owner of the reseller company Cuong Cao "C…
School Aces Managed Service Lesson
Primary and secondary schools have their hands full with curriculum, administration, and, of course, all those rowdy students. If all that isn't enough to worry about, schools also have to fret about their computers. But not if a managed service prov…
FusionStorm + Synoptek = Cloud & Managed IT
If you spend any time at all reading MSP Today, you'll note that partnerships are driving many new managed services.
The newest pair is IT solution provider FusionStorm and IT services and cloud company Synoptek.
Cirrity Nabs New DRaaS Partner
MSP Today has covered Cirrity a couple times in recent months, once with the release of a new DRaaS service, and again with a Zerto partnership in which Zerto helps drive the Cirrity DRaaS.
Facing SEC Probe, IBM Stands by Accounting Methods for Reporting Cloud Revenue
Facing a U.S. Securities and Exchange Commission (SEC) investigation into how it reports revenue from offsite cloud services, IBM said it stands by its accounting methods.
Storage Providers Scrap Over Pricing, Partner Programs
To say the cloud storage market is crowded is like saying Bruce Springsteen packs a concert - in both cases there is precious little room to move.
DataBank Announces New Suite of Managed Security, Visibility Services
A new suite of managed services has been announced by custom data center and colocation provider DataBank, Ltd. The Dallas-based managed service provider (MSP) is offering a number of new solutions, including security services and enhanced client vis…
Zynstra Points Hybrid Cloud Right at SMBs
For many MSPs, the market sweet spot is SMB, and the technology sweet spot is hybrid cloud.
Zynstra is going after both with a new hybrid cloud offering for those MSPs taking aim at those SMBs.
MSP Mindstream Analytics Joins Global Managed Services Alliance
Managed services firm MindStream Analytics, a provider of enterprise performance management consulting, has partnered with the Global Managed Services (GMS) Alliance. The company aims to help customers improve their business understanding and decisio…
Norima Blazes Fast IT Management Trail
Norima Consulting must be consulting up a storm as it is the 30th fastest growing company in the San Diego area, this according to a report by the San Diego Business Journal.
AirTight Boosts Wi-Fi for Retailers
Retailers with multiple locations used to go crazy cabling up each shop and then hooking these networks up the WAN.
Ricoh Managed Print Reaps Rewards
Print makers are moving in droves to a managed services model, and now instead of fighting over just hardware, the likes of HP, Xerox and Ricoh are battling over services.
DMI Featured in First MMS Magic Quadrant Report from Gartner
The first ever Managed Mobility Services (MMS) Magic Quadrant Report from Gartner has been unveiled, and includes Digital Management, Inc. (DMI). The company, a provider of mobile enterprise solutions and services, was positioned in the report based …
Adapt IT Honored for Providing Managed Cloud as a Service
When it comes to "Managed Cloud as a Service," Adapt IT is coming out on top. The company, a provider of specialized business applications for a variety of markets, was recently honored as the SAP Africa Partner of the Year for providing just that at…
Cloud vs Offshore: Far from Either-Or, Gartner Says
There are two main ways to outsource. The first has been around for decades and is sometimes called offshoring, much of which has traditionally gone to India.
The more recent approach is the cloud.
Airfibre Offers Cloud-based Next-Gen Firewall from Palo Alto Networks
A new partnership agreement has been announced by Airfibre, an Irish and U.K. provider of wireless leased lines built on high-rise point of presence (POP) sites. The company is teaming up with distributor The NextGen Group to provide the cloud-based …
QTS Lets Websites Failover ASAP
Quality Technology Services (QTS) is now offering a greater degree of protection for its Web hosting services in the form of a new failover feature.
Pythian Launches Cloud-Based SaaS Session Management Tool for MSPs
Data management consulting and services provider Pythian has launched a new software-as-a-service (SaaS) tool. The Adminiscope SaaS solution is a privileged session management tool designed specifically for service providers and outsourced services c…
Cloud Backup to Make Your Own
CloudBerry is not to be confused with BlackBerry. CloudBerry isn't into smartphones, but is instead totally devoted to backing up Amazon AWS cloud instances.
Webair Gives Flight to Mobile Cloud Deployment
Remember how hard clouds were to build? There was much hand crafting, non-intuitive tools and all those network chunks to wrangle.
Newvem Q&A: Making the Most of AWS Spot Instances
Newvem recently released its Spot Instance filter, which makes this AWS capacity easier to manage and take better economic advantage of this innovative way of buying cloud capacity.
SmartCloud Takes Over Chinese Data Center, New Services to Follow
IBM's SmartCloud infrastructure technology will soon power the public cloud of Beijing-based Capitalonline Data Service Co., LTD (CDS). This company claims to be one of the biggest Internet data centers (IDCs) in all of China.
Absolute Software Announces Cloud-Based Remote Monitoring Solution for MSPs
Absolute Software Corporation has launched a comprehensive, Web-based remote monitoring, security and management solution geared toward managed service providers (MSPs). The new Absolute Insight offering gives MSPs a complete view of each IT asset in…
CompTIA Training Program Includes New MSP Workout
A huge part of CompTIA's business is channel partner training and certification, and an increasingly large part of this training and certification now includes managed service providers (MSP).
Bomgar Tops IDC List of Market Share Leaders
IDC's "Worldwide Clientless Remote Support Software 2012 Vendor Shares: Top Six Market Share Leaders" report is now available and lists Bomgar as the number one provider of clientless remote support software in its size bracket. The report looks at t…
Newvem Makes AWS Spot Instances Manageable
Amazon Spot Instances are a pretty cool feature of EC2, and represent an innovative way to buy cloud capacity, especially for shops with bursty needs. And they are way cheaper than buying Reserved Instance or On-Demand prices.
Crowded Cloud Backup Market Welcomes Vembu Upgrade
For MSPs this creates a critical choice, and perhaps a feast of riches - which cloud backup company do you partner with? Vembu hopes all eyes turn to India as the Chennai-based company just updated its cloud data protection tool in the form of StoreG…
AT&T Named a Challenger in European Managed Hosting Services Market by Gartner
When it comes to the European market for managed hosting services, AT&T is proving to be a challenger. At least according to Gartner, Inc., which has named the company in its "Magic Quadrant for European Managed Hosting" report.
Gartner Says Offshore Service Providers Need to Focus on the Cloud to Stay in the Game
Offshore service providers will need to embrace cloud-based services and opportunities in order to grow, according to research firm Gartner, Inc. The company says that while traditional and customized service volume is decreasing, the impact on offsh…
Deluxe Digital Chooses Hughes Managed Connectivity for Cloud-Based Film Distribution
Deluxe Digital has chosen Hughes Europe for its managed high-bandwidth connectivity services. Deluxe is a provider of digital cinema solutions and will utilize the services to move from hard-disk delivery of films to the more scalable and cost-effect…
CompTIA MSP Credentials Bestowed upon Appia
If you haven't heard of CompTIA, it is an organization 100 percent focused on partners, VARs and MSPs in particular.
MSP NetGain to Focus on Channel by Hiring New President of Sales for Louisville Branch
As managed service provider (MSPs) place increasing focus on business initiatives in the channel, they need to find the right talent and expertise to grow their companies. NetGain Technologies, a provider of design, procurement, implementation and su…
There's a New VPS in Town, and Its Name is Colossus
ServerPoint.com this week announced a new platform for virtual private server (VPS) hosting, and the company now needs to live up to platform's name - ColossusCloud, which is now on its third rev.
The Host Group Offers Deeper Performance Insight into Managed Servers
Managed server hosting company The Host Group (now that's a name that fits the business) this week updated it portal so clients can gain deeper insight into performance metrics and at the same time monitor the content that traverses its managed serve…
Study: Even Large Businesses Utilize Free IT Tools
It seems that no one can resist something free, even large businesses. According to a new survey from ManageEngine, a company that provides free tools for Windows management, free IT utilities and free virtual and cloud monitoring tools, free IT mana…
MSP Today Week in Review
It was another busy week for MSP Today, full of hosting benchmarks, channel news, RMM enhancements, marketing advice and more.
Managed Service Provider Week in Review
This week's managed service provider (MSP) news was dominated by a number of customer wins and contract announcements. What is interesting is the broad range of industries included in these deals, which points to the ever-expanding reach of today's s…
Presidio Goes Bonkers for Managed Services
literally went wild a new portfolio with no less than six sets of full services.
Presidio Managed Services includes Collaboration Services, Data Center Services, IT Security, Network Services, Service Management and Workplace Services.
OnX Picks New MSP Boss
OnX Enterprise Solutions has a new boss, Wayne Kiphart, to drive its quickly moving MSP business.
LabTech 2013 Made by MSPs for MSPs
Microsoft is the one that made naming product versions after the year it came out (or was supposed to come out) popular. This all started with Windows 95 and continues today with SharePoint 2012.
IDC Names HP, Lexmark, Ricoh and Xerox as Top Managed Print Players
A new report from IDC has singled out Hewlett-Packard, Lexmark, Ricoh and Xerox/Fuji Xerox as leaders in the managed print and document services (MPDS) market this year. The "IDC Marketscape: Worldwide MPDS 2013 Hardcopy Vendor Analysis" report profi…
ITSM May Be the Answer for Companies Struggling to Stay on Top of IT Requirements
Despite all the advances in technology and automation these days, many IT managers still struggle to keep up with the myriad products and services they need to manage. Not to mention the confusion created by cloud computing and the need to manage an …
LogMeIn Elevate Raises Partners Straight to the Cloud
If you think LogMeIn is all about consumers, you haven't been watching very closely. The popular remote control and online storage company is also all about remote management and cloud collaboration.
CloudApps Cleared for UK Government Cloud Take-off
CloudApps just got a confusingly named qualification that in the end turns out to be pretty simple. The company is now a "Government's Lot 3 `Software as a Service` G-Cloud III Framework Agreement" approved vendor.
EPH Apparel Contracts MSP Norima Consulting to Fine-Tune Tailoring Website
Managed service provider (MSP) Norima Consulting has announced a multi-year agreement with EPH Apparel, an online men's custom tailoring website. The service provider will overhaul the user experience for the company's e-commerce solution through the…
Pythian Lets Service Providers Peer Deep into Network, Apps
Pythian, a data management services and consulting outfit, has a new SaaS-based tool to let other service providers monitor and record networks, servers and databases.
Ricoh and Xerox Make Marks in Managed Print Services
Large printing companies aren't exactly moving away from producing actual printers, but they are quickly moving towards managed print services.
Automating the Business of Cloud Computing with Appcore
Founded in January 2008, Appcore is leading the way in cloud automation. Last month, the company released Appcore AMP, a converged infrastructure system designed to simplify cloud environments through a single management and monitoring system.
Datalliance Provides VMI Platform and Services to Belden
The Datalliance VMI solution is delivered through the Internet via a Software-as-a-Service (SaaS)model. The company's offering is designed to aid suppliers and their customers by helping them establish sales and inventory management relationships ali…
Network Security Provider Fortinet Announces MSSP Partner Program
A new four-point program geared toward managed security service providers (MSSPs) in the EMEA and APAC regions has been announced by Fortinet. The company, a provider of high-performance network security, is supporting MSSPs through pricing, technica…
Baynetwork, Hands On Tech Join to Provide Technical Aid to Non-profits
IT services provider Baynetwork, Inc. has teamed up with Hands On Tech Silicon Valley to aid non-profit organizations through technical support. The companies are initially helping the Community Technology Alliance and the Silicon Valley Council of N…
MSP Marketing 101: A Q&A with GFI MAX's Chris Martin
GFI has been a busy software company lately. It recently bought IASO, a backup software maker that is the basis of GFI backup service for MSPs. And just this week, GFI announced a new cloud partner program. GFI has a cloud combo, both brand new cloud…
GFI Cloud Gets Partner Push
GFI, in recent years, has turned its on-premises software into cloud services, mostly taking the form of GFI Cloud.
MetraTech Gives Service Providers the Power to Reinvent Cloud Offerings
If you or your business uses a conference provider for video or audio calls, MetraTech is likely the billing system behind it. MetraTech is a billing and compensation company facilitating the monetization of services across several industries, includ…
Zynstra Partners with VARs and Service Providers to Deliver Hybrid Cloud Solution to SMBs
Zynstra recently released its Zynstra Hybrid Cloud (ZHC) solution for small to medium businesses (SMBs). The new software is one example of an increasing global trend toward software-as-a-service (SaaS) installations.
Arrow Pulls MSP Forecasting Tool Out of Quiver
Arrow Electronics this week announced a brand new forecasting and reporting module aimed 100 percent at MSPs. ArrowSphere xSP Central helps MSPs analyze and meter an array of license agreements from one location.
Secure Enterprise Collaboration Software More Beneficial to MSPs than Free File Sharing
When it comes to free file sharing, managed service providers (MSPs) should review solutions very carefully to determine the impact on their customers. Unfortunately, more than 60 percent of companies are negatively affected by unauthorized, free fil…
RiverMeadow Unveils Version 2.0 of Cloud Migration SaaS Solution
RiverMeadow Software Inc. recently unveiled version 2.0 of its RiverMeadow Cloud Migration SaaS solution, an automated server migration solution designed specifically for carrier and service provider clouds.
Latisys Signs Multi-Year Contract for Colocation and Managed Hosting with Fishbowl
Fishbowl, a provider of performance-based marketing solutions for the restaurant industry, has signed a multi-year agreement with Latisys. The contract has Latisys providing the company with a hybrid of colocation and managed hosting, which will supp…
Zynstra Intros Hybrid Cloud Solution for MSPs Aimed at SMEs
Zynstra has announced a new hybrid cloud solution for managed service providers (MSPs) geared toward small and medium-sized enterprises. The new offering is a fully managed IT solution for companies with up to 250 employees that is designed to give t…
OneNeck IT Services Providing Remote Managed Services to SCF Arizona
AX cloud hosting and application management provider OneNeck IT Services will provide remote managed services for SCF Arizona. OneNeck will be managing SCF's Dynamics AX Environment and will also provide SQL database administration for the company.
PEER 1 Hosting Teams Up with Dell to Offer Managed Services in Canada
As the newest addition to Dell's public cloud partner program, Web hosting provider PEER 1 Hosting has teamed up with the PC maker to provide cloud services in Canada. PEER 1 Hosting will help Dell provide its customers with additional cloud capabili…
ADTRAN Total Access 5000 Supports FTTP Rollout in Indonesia
ADTRAN, a provider of next-generation networking solutions, recently helped out Indonesian telecommunications provider Lintasarta in rolling out its fiber-to-the-premises (FTTP) service in the country. Specifically, the carrier leveraged ADTRAN's Tot…
CharTec Brings Video Surveillance as a Service to MSP Partners
CharTec offers Hardware as Service (HaaS) to SMBs, and now with a new Moonblink partnership, will offer Video Surveillance as a Service (VSaaS) as well.
Stratogent Brings Closes Sale on Rental Roost
Stratogent, a Bay area IT provider, just struck a deal to run IT for Rental Roost, a Bay area online apartment finder.
As a startup, Rental Roost should really focus on its new business rather than building and managing infrastructure.
Cloud Management Tools from Zimory Meet IT Transformation from Devoteam
If you follow MSP Today at all, you know a big chunk of our stories concern buyouts and partnerships. This piece is about the latter, as Zimory, a cloud management provider out of Berlin, is hooked up with Devoteam, which is in the business of "IT Tr…
Datto Expands Hybrid Cloud Footprint to Europe
Datto has two things going for it: it pushes the newly popular notion of hybrid cloud disaster recovery, and it pretty much sells exclusively through MSPs, which MSP Today appreciates.
GigaSpaces' Cloudify Platform Eases Transition to OpenStack Clouds
Enterprises and independent software vendors (ISVs) now have access to a platform that is designed to help them more quickly transition to OpenStack clouds, thanks to GigaSpaces Technologies' new Cloudify platform.
Alert Logic Sees 43 Percent Jump in Q2
Alert Logic, a Security-as-a-Service solution provider for the cloud, is expected to announce $10.1 million in revenue for the most recent quarter.
ZettaServe Wins MSP Contract from Australian Government
When talking about Managed Service Providers (MSPs), there are all kinds of different sectors of the tech. ICT service provider ZettaServe has announced that it recently received a contract from the Department of Housing WA. The contract means that Z…
CloudVelocity Debuts Hybrid Software to Accelerate Cloud Adoption
On the heels of closing $13 million in series B financing led by Third Point Ventures, startup CloudVelocity rolled out its One Hybrid Cloud onboarding solution, which essentially automates the application provisioning process by replicating core sys…
Kaseya's Latest Acquisition Snags Analytics Partner
Kaseya has been one busy company. Just a few short weeks ago the company was bought out by investment firm Insight Venture Partners. Shortly after Kaseya reached out and bought Zyrion, which has IT service monitoring and cloud services.
Ipanema Puts Management in the Palms of MSP Hands
Ipanema Technologies, a French company named after a Brazilian beach ("The Girl from Ipanema," anyone?) is equipping its worldwide base of MSPs with a new management tool that fits in the palm of its hand.
Indiana Wesleyan University Trades Data Backup Tapes for the Cloud
Do organizations still backup data on tapes? You may be surprised to find that at Indiana Wesleyan University (IWU), the largest private university in Indiana, data backup tapes have only recently been retired.
MSP Week in Review
Every week is busy in the world of managed service providers (MSP) and this one was no exception. Major themes included hyperconvergence, next generation service desk, next generation cloud applications, and the continuing maturity of Microsoft Share…
Scale Computing Lets Partners in on Hyperconverged Secret
Scale Computing offers a technology dubbed hyperconvergence and now wants to let partners in on the action through its news Platinum Partner Program.
Merrill & Associations to Use GENBRAND's NUVia Cloud Service to Back UCaaS Platform
Merrill & Associates has turned to GENBRAND's NUViA cloud service to help back its advanced unified communications platform called COPiA. The service will give Merrill & Associates customers more advanced tools and techniques to communicate with one …
Blur Between 'Product' and 'Service' for IP Communication Companies Continues
ADTRAN, a stalwart of IP communications hardware, is now deeply into the services businesses. The company recently announced it is offering a hosted and fully-managed Wi-Fi service offering as the first phase of its ProCloud managed services program …
Wow Technologies Brings Hybrid Managed Solutions to the Heart of Seattle
Wow Technologies, perhaps better known as Wowrack, is building out its data center facilities in Boeing and Microsoft country - that would be Seattle.
Nordisk CEO Details Cloud Drivers
We at MSP Today are so steeped in the cloud we figure everyone gets it too. Further, we are lulled into thinking that most everyone understands that the best cloud is a managed cloud.
Stratalux Awarded AWS Partner Network MSP Competency
To recognize the company for providing one of the most flexible, scalable and reliable solutions built on the public cloud, Amazon Web Services (AWS) has awarded managed services provider (MSP) Stratalux with the AWS Partner Network MSP Competency.
CA Touts Next Generation Service Desk
With so many new devices, more and more applications, and BYOD, the service desk is more important than ever. Offer poor help and your shop loses productivity as it gains complaints.
TELEHOUSE Wants to Separate from Pack with 'THINK NEXT'
The idea behind the image revamp is that TELEHOUSE intends to lead, as it claims it already has throughout its history. The company purports to be the first U.S.-based data center provider to go into Russia, the first to create a New York peering exc…
SDN: Should MSPs Use OpenFlow or Overlay?
Software Defined Networking (SDN), which replaces physical and hardwired connections with more than a dash of virtualization, poses fundamental questions for managed service providers and network managers.
ConnectWise Rolls Out DeskDirector for MSPs, VARs
Service management software provider ConnectWise has rolled out a new application, called DeskDirector, which is meant to give customers instant access to chat, tickets, quotes, invoices, training and other services, while integrating with ConnectWis…
Sacrilege? Cloud IT Provider Goes On-Premises for Mail
Pioneer InfoTech calls itself a cloud-based IT solutions provider, but the company recently went seemingly backwards when it yanked the plug on its cloud mail and installed a good old-fashioned physical mail server.
Microsoft Cloud Hoster Open for Credit Card Business
If you are doing e-commerce in the cloud, Payment Card Industry Data Security Standard Version 2.0 (PCI-DSS) is something you must contend with if you want to process transactions safely - or process them at all.
Professional Services Added to CloudBees PaaS
CloudBees has a popular platform-as-a-Service (PaaS), and while this technology makes it easier to build, modify and host applications, it is still not 100 percent automatic. PaaS is a service, but not always a managed service or one supported by pro…
Numecent Has New Tool and New Acronym: NaaS
If there is anything our business loves more than technology it's acronyms. And the cloud has more than its share, most of them ending with 'aaS'. There's SaaS, PaaS, IaaS, DRaaS and now NaaS. So what is NaaS? According to Numecent, it stands for Nat…
AVG CloudCare Gains Tolly Group Seal of Approval
CloudCare is a free tool for resellers that let them manage AVG security clients. According to AVG, CloudCare came out on top in a comparative test of remote security administration tools.
Managing SharePoint Just Got Easier
SharePoint may be the richest collaboration tool out there feature-wise, but that is also the problem. It is no fun to set up or manage.
Covisint Sticks White Label on Partner Options
Covisint, owned by Compuware, began with a $500 million investment in 2000 (now there's some confidence in an idea), and now has some 3,000 customers and 18 million users.
Resellers Gain New Google Apps Backup Management Option
"The Spanning Authorized Reseller Console enables our partners to manage all aspects of their customers' use of Spanning Backup, and is a clear indication of Spanning's commitment to supporting our reseller partners," argued Jeff Erramouspe, Spanning…
AirWatch Catches Forrester Wave
Mobility Management vendor AirWatch is crowing about being a named a "strong performer" in the recent Forrester Wave: File Sync and Share Platforms, Q3 2013 report. This comes on top of recent kudos from Red Herring and Gartner.
Elephant Talk and Axiom Forge Middle East Pact
Elephant Talk Communications has made several moves over the last few months that have made it a real player in the proprietary mobile Software Defined Network Architecture market. The company started this shift in its plan with the hiring of new mem…
Managed Service Provider Week in Review
For a somewhat slow news week in the managed service provider (MSP) space, there sure was quite a bit of activity on the buyouts and acquisitions front. The past few days saw several key deals and partnerships come to fruition that are sure to have a…
Datto Designates New Business Development VP
Datto Inc. hopes to maintain its IT and channel momentum with a new VP of Business Development, Rob Rae. Rae was formerly director of partner development and operations for Level Platforms, which sells remote monitoring and management to service prov…
Desktop as a Service Rush Intensifies - Win-Win for Customers and Providers?
Microsoft and Citrix have been serving up virtualized Windows apps over the network for over two decades. For much of this time, the apps were provisioned via servers, right there in corporate data centers.
French Cloud Builder eNovance Receives $7M in Funding to Expand Int'l Presence
French cloud and managed service provider (MSP) eNovance has received $7 million dollars in funding, which it will use to expand its North American presence. The company put the money toward building out its office in Montreal to be used as its North…
Redknee Signs $1 Million Subscriber Management Services Contract with Multi-Play Service Provider in EMEA
Redknee Solutions, Inc. has signed a deal to provide professional services to a multi-play service provider in the EMEA region for more than a million dollars. The company, a provider of billing and charging software solutions for communications serv…
Kaseya Gets Bought Out, Turns Around and Buys Zyrion
What do you do if you are an MSP sitting on a pile of cash? Buy a corporate jet or a new building? For many these days, including Kaseya, the answer is to go out and buy another service provider.
Managed IT Provider Grade A Invests in Tier 3 Data Center Operator Granite Networks
Canadian managed IT company Grade A has made a strategic investment for an undisclosed amount in Granite Networks out of Ottawa. The company operates a Tier 3 data center that serves the Eastern Ontario region and meets LEED standards as well.
SMBs in India Gobbling Up Services
India is a monster provider of outsourced IT services, but it also consumes its fair share of those same services. AMI-Partners follows the Indian market and sees IT services spending going up roughly 17 percent a year.
Parallels Draws Line Straight to Azure
Parallels, a virtualization company most known for bringing Windows to the Mac is now diving deep into Microsoft Windows Azure. The whole idea is to help hosting companies better support the Microsoft cloud platform.
Randstad Sourceright Named an MSP Leader in Staffing Industry Analysts Report
Staffing Industry Analysts (SIA) has singled out Randstad Sourceright as a leader in the managed service provider (MSP) space. The company was honored in SIA's 2013 VMS and MSP Supplier Competitive Landscape report.
MSP Vital Support Systems Named Silver EMC Velocity Service Provider Partner
EMC has named Vital Support Systems as a Silver EMC Velocity Service Provider partner. The managed service provider (MSP) is part of TDS Hosted & Managed Services, LLC and specializes in managed IT infrastructure.
Gigantic Cloud Centers Deserve Mammoth Servers
Dell has been undergoing some serious rethinking lately as IT shops change their server and client hardware strategies. But high end server hardware is especially important in this new cloud era, as is drives fundamental services.
Layered Tech Sees Robust Growth, Plans for Additional Hires
Cloud and managed services provider (MSP) Layered Tech expects to do additional hiring based on robust revenue and growth during the past few years. The company, a provider PCI and HIPAA compliant hosting solutions, said the growth is based on succes…
You Can Insure a Car, But What if Your Engine is the Cloud?
Your data is important, and if you lose it or it it's abused, it's going to cost you a lot of dough.
Isn't that what insurance is for? After all, didn't your carrier just pay for your new quarter panel?
Druva's inSync Private Cloud Now Offers Multi-Destination Backup
Druva has added multi-destination backup capabilities to its inSync private cloud, the company announced. The solution is the company's endpoint data protection and governance platform and the new backup offering provides higher levels of availabilit…
Cookie's Replaces Total Point of Sale System with Something Actually Good
Cookie's Department Store is actually seven stores, all in the New York City area, and has leveraged that retail footprint into a healthy Internet business.
EVault Demystifies the Cloud in Five Ways
The cloud as a concept is no longer new, although its adoption for those making the move certainly seems so.
As such, there remain a number of areas of confusion and certain myths that remain.
New Exoprise Cloud-Based Microsoft Office 365 Monitoring Solution Uses Crowdsourcing
A new cloud-based monitoring solution for Microsoft Office 365 has been announced by Exoprise. The new offering uses crowdsourcing along with active point of access monitoring to offer real-time insight into the performance of Microsoft Office 365 ap…
Mural's Managed On-Boarding Platform Accelerates Cloud Use for SMBs
Mural, a provider of customer on-board for cloud and managed IT services, has helped more than 100,000 SMBs during the past year through its Platform MaaX solution. The offering, which is an on-boarding and post-sales support platform, assists SMBs i…
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