MSP Today Featured Article Archive

Managed Service Provider Week in Review
A variety of key partnerships and buyout announcements comprised this week's managed services headlines.
04/19/2014

Carousel to Talk Managed Services and Cloud
As an MSP specializing in VoIP, virtualization, video conferencing and collaboration, Carousel Industries has quite a bit of experience in the challenges and advantages of deploying managed services.
04/17/2014

Bright House Deploys Cisco NCS Solution to Offer Cloud-based Managed Services
An expanded partnership with Cisco will enable Bright House Networks to offer managed security services as well as network transport, Wi-Fi and traditional voice and data services. The company has deployed the Cisco Network Convergence System (NCS) i…
04/17/2014

The Hartford Chooses IBM for Private Cloud Infrastructure in $500M Deal
The Hartford Financial Services Group is making the move to the cloud in a $500 million deal that will give a major boost to IBM's cloud play. The group has entered into a six-year agreement for a private cloud infrastructure based on IBM's PureFlex …
04/17/2014

FiberLight, Cirracore Collaborate on IaaS for Business Continuity, Disaster Recovery
While not all organizations have a digital presence, those that do are able to take advantage of a technology that allows them to be more efficient, productive and cost-effective.
04/17/2014

Open Market Cloud Capacity Should Result in Competitive Pricing Shortly
In as soon as only a few months from now, businesses of all sizes may be able to easily purchase their own cloud infrastructure capacity on the open market. Infrastructure as a Service (IaaS) is an increasingly growing industry, and fierce competitio…
04/17/2014

Komodo Selects Peak to Power Cloud Services Platform
Peak, an enterprise, Infrastructure-as-a -Service cloud-provider, was selected by Komodo Cloud to power a platform.
04/17/2014

Connect Communications Announces Management Buy-Out
Lloyds Development Capital (LDC) has backed a management buy-out (MBO) for unified communications specialist Connect Communications, by entrepreneur Alex Tupman.
04/15/2014

Windstream Partners With Racemi to Provide Cloud Hosting Solution
Cloud and managed hosting provider Windstream Hosted Solutions announced this week that it has partnered with software-as-a-service (SaaS) provider Racemi. The pair will work together to help enterprises transfer their locally hosted data onto cloud …
04/15/2014

Managed Service Provider Week in Review
A strategic acquisition and several key partnerships topped the managed services headlines this week. As MSPs continue to expand their reach through niche services offerings, they are quickly learning about the benefits of teaming up with strong and …
04/12/2014

ViaWest Expands Colocation, Managed Services Footprint with Minnesota Data Center
ViaWest has expanded its colocation and managed services footprint yet again with the opening of a brand new 70,000-square-foot facility in Chaska, Minn. The new facility will offer cloud services in addition to colocation, managed and hybrid offerin…
04/10/2014

Tech Data to Distribute Peak 10 Cloud Services with Host of Benefits for MSPs and Channel Partners
A new cloud and managed services partnership has Tech Data Corporation distributing Peak 10's suite of cloud and managed services powered by Cisco. The offerings are available in the U.S. through Tech Data's TDCloud business solution via their Soluti…
04/10/2014

Masergy Enhances Security as a Service Suite with Acquisition of Global DataGuard
Masergy Communications Inc. is expanding its managed services portfolio with the acquisition of Global DataGuard, Inc. The company specializes in patented technology that leverages machine learning and expert human intelligence, which Masergy will us…
04/09/2014

Today's Private Cloud Implementations Often Include a Hybrid Blend Of Managed Services
Organizations are increasingly opting to migrate some or all of their IT services and functions to the cloud for a wide variety of reasons. Consequently, colocation and data center providers are seeing a huge uptake in their private and hybrid cloud …
04/09/2014

IT as a Service: Best Practices for Successful IT Procurement in the Middle East
IT as a Service (ITaaS) is, in essence, the delivery of technology on a subscription basis. With ITaaS, technology solutions can be deployed as and when needed, and organizations only need to pay for what they use.
04/09/2014

Cisco Teams with Centerity on Unified Monitoring for SAP HANA Offering
When Cisco sought a comprehensive management solution for its SAP HANA Cloud and Managed Service (CMS) offering, the company needed an something that could provide business management service capabilities for a variety of equipment and applications. …
04/07/2014

Cleversafe and Avere Partner on Efficient Cloud Storage
Cleversafe, Inc. and Avere Systems have teamed up to simplify and enhance cloud storage environments. The companies have partnered on a joint solution that will accelerate access to data and applications in cloud environments while offering massive s…
04/07/2014

N-able by SolarWinds Blends Competencies with Updated RMM and Help Desk Solutions
The updated N-central platform works in tandem with the HDM solution to automate IT services and simplify help desk support, making it scalable across customers' entire infrastructure. The HDM offering makes use of SolarWinds' expertise and R&D portf…
04/07/2014

Managed Service Provider Week in Review
The focus this week in the MSP world was on partnering, building out networks and doing whatever it takes to deliver cloud computing and value-added services as quickly and efficiently as possible. Several major players made headlines this week, stri…
04/05/2014

Allworx Finds a Lucrative Niche as Part of Cloud Provider and MSP Windstream Communications
As part of giant networking, cloud and managed services provider Windstream Communications, Allworx has a unique perspective on the technology market. The company, which was acquired by Windstream in 2011 when its holding company, PAETEC, was bought …
04/04/2014

Time Warner Cable Beefs Up MSP Offering with Router Management Service
Time Warner Cable Business Class (TWCBC) is adding to its managed services portfolio with the launch of a turnkey, managed solution for the provisioning, configuration, change management, monitoring and remote operations of a customer's Internet and …
04/03/2014

Windstream Enables Channel Partners With Simpler Pricing Power
You can make a lot of money selling vacuum cleaners door-to-door, but you can make even more money if you can cut a deal with family members to sell vacuum cleaners along with you, maybe adding their unique talents.
04/03/2014

Interxion and OnApp Join Forces for CloudPOD to Deliver Cloud Services Rapidly
On April 1, Interxion and OnApp revealed the immediate availability of a tool set to accelerate the testing and launch of cloud-based services which they collaborated on called, CloudPOD.
04/03/2014

Concord Technology Group Achieves Platinum Partner Status
Concord Technology Group has announced that it has achieved Platinum Fortinet status, giving it more credibility in the field of threat management.
04/02/2014

ADTRAN Augments vLAN Platform with New Features
Cloud-hosted Wi-Fi is slowly gaining foothold in the wireless market. Many service providers and resellers either have added it to their portfolio or have plans to do so.
04/01/2014

Ericsson and Telenor Partner in Myanmar
Ericsson might be more recognized as a company that deals with consumer electronics but the firm has long been branching out into other areas of the tech world. In that vein, the firm was recently named a network supplier and managed services provide…
04/01/2014

Proper Logistics and Transportation Planning Can Avoid Disaster
The logistics and transportation market in the U.S. is massive and growing exponentially. In fact, the Department of Commerce estimates $1.3 trillion was spent in the industry in 2011 alone, accounting for about 8.5 percent of the total annual gross …
04/01/2014

BoxTone Finds and Fixes Issues in Microsoft Exchange ActiveSync
The Microsoft Exchange ActiveSync (EAS) is used by organizations as a synchronization protocol to allow mobile users to access email, calendar, contacts, and tasks. It is based on XML and works on HTTP and HTTPS so data can be accessed even when user…
04/01/2014

Pinacl to Build Wi-Fi Network in York
Pinacl Solutions, a managed service provider, recently announced that it will build and install a public, free access, Wi-Fi network in York for the City of York Council in England.
03/31/2014

Managed Service Provider Week in Review
This week's managed services headlines ran the gamut with news of partnerships, expansions and of course cloud initiatives. How MSPs choose to institute and embrace the cloud is still shaking out, but more and more service providers are launching clo…
03/29/2014

Ciber's Managed Services Help Clients Migrate to the Cloud and Implement Mobile Apps
Managed service provider (MSP) and consulting company Ciber has decades of experience advising customers on technology. The company has evolved over the years and now offers a variety of IT services to help clients in an array of markets transition t…
03/28/2014

CompTIA Study Shows Customer Education is Needed to Boost Managed Services Uptake
Managed service providers (MSPs) may need to step up their game when it comes to educating end users and businesses about the value of managed IT services. New research from not-for-profit firm CompTIA finds that the decidedly modest uptake of manage…
03/26/2014

New Cloud Adoption Study Separates Hype from Reality; Reveals Increased Hybrid Cloud Uptake
Cloud computing has changed the way we do business today. But a new study from Cloud Connect and the Everest Group finds that the reality of the cloud is quite a bit different than the hype surrounding it.
03/26/2014

The Cloud, Microsoft, and Channel Eclipse
Microsoft kicked off 2014 with the news that it would make deep cuts in the commissions of service providers selling its Office 365, Exchange Online, and the company's other cloud services. The cuts, which were instituted to the Online Services Advis…
03/26/2014

Switch - Changing the Colocation Industry
The idea to go green in the enterprise is not new as companies have been long looking for strategies that allow them to save money and look good in the eyes of the public. For those who offer colocation services, this desire means greater demand if t…
03/26/2014

Cisco Makes Massive Cloud Push with Global Intercloud Network and Cloud Services
Targeted partners like managed service providers (MSPs), will be instrumental in building out the Intercloud as they will be able to rapidly roll out and scale services for quick ROI. A number of companies have already committed to the initiative, in…
03/24/2014

Latisys Expanding into Europe with London Data Center
About a week after winning the 2013 Xcel Energy Recommissioning Achievement Award for its implementation of airflow improvement methodology at its Denver data center, Latisys has announced European expansion plans. The company's decision to deploy it…
03/24/2014

Gartner's Magic Quadrant Shows Verizon is a Leader Among MSS Providers
On February 26 2014, Gartner.com analyst, Kelly M. Kavanagh, released the 2013-2014 evaluation of MSS Providers and has placed Verizon as a leader among its peers. In Kavanagh's analysis, each company was evaluated against an extensive list of criter…
03/24/2014

SnapLogic Reports Record Revenues as Cloud Services Brokerage and Integration Market Continues Expansion
Cloud integration solutions provider SnapLogic has been breaking revenue records and rapidly expanding its partner ecosystem. The company achieved subscription transactions in the seven-figure range for the third quarter, driven by increased cloud ap…
03/24/2014

Managed Service Provider Week in Review
Partnerships and acquisitions were once again the name of the game in the managed services space this week. Integrations, development deals and a major MSP acquisition dotted the headlines as companies continue a trend of teaming up to utilize each o…
03/22/2014

Coming Solution Combines Strengths of RunMyProcess, MongoDB NoSQL Database
Fujitsu has announced that it had partnered with MongoDB to develop a cloud-based solution using its RunMyProcess platform. The collaboration is the latest in a series of moves by Fujitsu to push its cloud products
03/21/2014

Codero Hosting - Enjoying Growth in a Busy Market
In the wide world of hosting, a number of different players are fighting their way through the global marketplace to stake their claim as the leader. For many, this means claiming the largest share of the market and delivering according to customer e…
03/21/2014

3SCALE Promotes API Rollout in the Cloud with API Proxy for AWS
3SCALE is making it easier to quickly deploy application programming interfaces (APIs) in the cloud with the launch of its new 3SCALE API Proxy on Amazon Web Services (AWS). The new offering helps developers quickly and easily protect their APIs with…
03/21/2014

FreedomVoice Offers New Benefits for Partners
A number of factors including the complexities in dealing with the carriers, tax and regulatory issues, and low hardware margins reportedly impacted the profitability of resellers and service providers that integrate Freedom IQ's virtual phone system…
03/20/2014

Reliance Globalcom is Now Global Cloud Xchange
Reliance Globalcom, a managed services provider and division of Reliance Communications, has decided to rebrand as Global Cloud Xchange. The change was put in place earlier this week and took immediate effect. Its new corporate identity better aligns…
03/20/2014

imageSource Honors FlexPrint with 2014 Perfect Image Award
FlexPrint, a leader in managed print services, announced this week that it received a 2014 Perfect Image Award from imageSource, a business-to-business media provider. imageSource honored the company with the title "Most Outstanding Managed Print Sol…
03/19/2014

Tadiran Moves to the Cloud with Upgraded Aeonix Platform and Partnership with AWS
Tadiran Telecom has been in the business for more than 50 years, and the company has participated in a telephony evolution during that timeframe. The latest evolution for Tadiran is within their product line as the company upgrades customers from the…
03/19/2014

Autotask and StorageCraft Announce New Integration Module for Streamlining MSPs
Autotask and StorageCraft have announced a new integration module for streamlining managed service providers (MSPs) business processes.
03/18/2014

Intermedia Offers Integration with QuickBooks, Salesforce and ConnectWise to MSP and VAR Partners
One-stop cloud IT services shop Intermedia has developed a new way for its channel partners to cost effectively and efficiently expand their cloud services offerings. The company has integrated its Partner Portal with QuickBooks, Salesforce and Conne…
03/18/2014

Cbeyond Expands Microsoft Cloud Partnership by Offering Enhanced Datacenter Features for MSPs and VARs
In a partnership that will benefit U.S. MSPs and VARs, Cbeyond has teamed up with Microsoft in a new cloud marketing alliance. The deal has Cbeyond encouraging MSPs and VARs to move their SMB customers to Cbeyond's cloud, thereby highlighting Microso…
03/18/2014

Internap Recognized for its Bare-metal Cloud Leadership
As more organizations move to the cloud, they want the same solutions they had on-premises to be available in the cloud environment. With so many different service providers and services available to organizations such as Infrastructure as a service …
03/17/2014

WidePoint and Mount Airey Group Collaborate for Global ePassport Verification
Malaysia Airlines flight 370 has been missing since March 8, and there are many speculations as to what happened to the Boeing 777. One thing we do know for sure is two individuals from Iran used stolen passports to board the plane. According to repo…
03/17/2014

Wheelings & Dealings: Integra Acquires ProTel Networks
Integra, a provider of fiber-based network and communications services, has announced that it has acquired ProTel Networks, a unified communications provider.
03/17/2014

New Jersey's Open Data Centers Offers Carrier Neutral Connectivity for MSPs and Cloud Providers
For cloud, hosted services and managed service providers (MSPs) interested in carrier neutral partnerships and low cost colocation facilities, New Jersey's Open Data Centers offers an interesting solution. The company, which recently opened its first…
03/17/2014

Managed Service Provider Week in Review
Partnerships, deals, and acquisitions abounded this week in the managed services space. Companies are continuing to join forces and work together to expand their offerings, broaden their partner programs, and generally help each other provide the bro…
03/15/2014

RapidScale Makes CloudOffice Available on Samsung Solutions Exchange
Cloud solutions provider RapidScale announced recently that it has partnered with Samsung to make its cloud services available on a mobile platform. A PR Web statement says customers will now be able to access RapidScale's CloudOffice, a suite of bus…
03/14/2014

Wheelings & Dealings: Acuative Acquires Thrupoint, Looks to Bolster IT Support Presence
Acuative is known throughout the world as a provider of both network support and IT support services, and to that end has acquired the U.S division of Thrupoint, Inc., with plans down the line to pick up Thrupoint's U.K and Middle East divisions as w…
03/14/2014

Cyberoam Announces Deeper Integration with ConnectWise PSA, a Unified View of Managed Network Services for MSPs
This week, Cyberoam Technologies, a global provider of network security appliances and a Sophos company (having been acquired in February), announces deeper integration between Cyberoam Central Console (CCC) and ConnectWise, a developer of service ma…
03/14/2014

Microsolve Adopts ScienceLogic's IT Monitoring Platform
Faced with growing needs that were outpacing the capabilities of its open source monitoring tool, Microsolve announced the company has adopted ScienceLogic's IT monitoring software in order to meet the requirements of its expanding clientele.
03/13/2014

InterCloud Systems Delivers Turnkey UC Platform for Jewish Board of Family and Children's Services
InterCloud Systems has announced that the Jewish Board of Family and Children's Services has signed an agreement to implement and maintain a unified communications (UC) system for the charity.
03/13/2014

Is Desktop as a Service the Future of Managed IT?
DaaS systems, in which back-end functions like data storage, backup and upgrades are managed by a hosting provider, are saving time and effort by creating a central point of control for a variety of portals.
03/13/2014

Ingram Micro Now Offers the SkyKick Migration Suite
Wholesale technology distributor Ingram Micro has picked up the SkyKick Migration Suite as part of its cloud solution provider portfolio. As such, the suite is now available as part of the Ingram Micro Cloud Marketplace as a way to help channel partn…
03/11/2014

Cbeyond's Channel Program Brings TotalCloud Foundation Solution to MSP Partners
When it comes to working with its managed service provider (MSP) partners, cloud communications provider Cbeyond supplies all the tools they need to succeed in the cloud. The company, which recently participated at the Cloud4SMB Expo, collocated with…
03/11/2014

Fortinet Offers 4 New DDoS Appliances for MSPs, Data Center Managers
Fortinet has announced four new appliances geared toward managed service providers (MSPs), as well as data center managers and system architects at mid-to-large enterprises. The company has added the new offerings to its Distributed Denial of Service…
03/10/2014

Managed Service Provider Week in Review
Infrastructure-as-a-Service (IaaS) dominated the managed services space this week as big players and smaller names revved up their initiatives in a bid to compete with market leader Amazon Web Services (AWS). As more and more players dilute the space…
03/08/2014

Masergy Lets Customers Rent Phones for UC Plans
Masergy, a provider of cloud networking and managed communication services, has announced that its Polycom phone rental program is available.
03/07/2014

CloudForge Development Platform Expands Developer Opportunities
With this new addition Cloud Foundry users on Pivotal's Web Services will be able to sign up for a CloudForge account and gain access to all the development based tools this platform provides. Users can manage their code, plan, track and collaborate,…
03/07/2014

WidePoint Partners with Not-for-profit C4UH to Protect Patient Health and Privacy Records
Managed mobility solutions provider WidePoint Corporation has teamed up with not-for-profit organization C4UH to offer a solution that protects patients' health and privacy records. The partnership has WidePoint delivering its telecom management, cyb…
03/07/2014

Wipro to Support Siemens Teamcenter Portfolio
As one of the most widely used PLM digital lifecycle management software platforms in the world, Teamcenter is a cloud PLM that provides fast deployment and simplified scalability with a cost-effective solution access to enterprise grade IT infrastru…
03/07/2014

Latisys Integrates ScienceLogic EM7 into its IaaS Platform
Latisys, a provider of hybrid cloud hosting and data center solutions, has introduced new enhancements to its scalable IT infrastructure as a service (IaaS) platform. These enhancements help further the company's commitment to delivering high perform…
03/07/2014

Wheelings & Dealings: Expanding IaaS Provider DigitalOcean Receives $37.2 Million in Series A Funding
In major news for the IaaS and cloud space, DigitalOcean has scored $37.2 million in Series A funding, led by Andreesen Horowitz. The amount is significant for a first funding round, particularly within the IaaS space, and a vote of confidence in Dig…
03/06/2014

Healthcare Cloud Computing Market Set to Hit $6.5 Billion by 2018
An increasing number of security, privacy, and industry regulations and standards have presented challenges for IT departments within the healthcare sector. As existing infrastructure and operations struggle to keep up with demands, the healthcare se…
03/06/2014

Peak Achieves Cisco Cloud and Managed Services Advanced Certification for IaaS Providers
IaaS cloud provider Peak has become the latest service provider to achieve the Cisco Cloud and Managed Services Advanced Certification (CMSP) for IaaS providers. The designation enables Peak, as well as the company's partners, to sell cloud-based sol…
03/06/2014

Cox Business Rolls Out Essential Cloud Suite of Vertical Market Tailored Business Apps
When it comes to cloud services, vertical industries have very specific needs to meet their business requirements. Cox Business is striving to meet those needs with the national availability of its Essential Cloud suite of cloud-based business applic…
03/06/2014

IPR International Turns to AFORE for Cloud Encryption
IPR International has partnered with cloud security and encryption management provider AFORE Solutions in order to further protect its clients from the ever-growing number of security threats. In particular, IPR's clients now have access to encryptio…
03/06/2014

Informatica Rolls Out Updated Cloud Spring 2014 Integration Platform
Data integration software provider Informatica Corporation has announced a brand new release of its cloud integration platform. Informatica Cloud Spring 2014 is designed to enable line-of-business SaaS app users and IT users to design integrations th…
03/05/2014

Green House Data Becomes Certified B Corporation for Social and Environmental Performance
Cloud hosting and colocation services provider Green House Data has achieved Certified B Corporation status for its use of power to solve both environmental and social problems. Green House is the first B Corp company in Wyoming, and the certificatio…
03/05/2014

Wheelings & Dealings: ServiceMax Receives $71 Million in Funding to Expand Field Service Management into Europe
ServiceMax, a provider of field service management solutions, has closed on $71 million in Series E financing, the company announced. The funding will be used to scale all areas of the company's business, including products, sales and global expansio…
03/05/2014

Cloud Dynamics to Provide Added Mobility with IaaS
Cloud solutions are giving organizations the ability to scale to proportions which would have been financially impossible in the past. The ability to expand at such an affordable price point is pushing companies to find opportunities and capitalize o…
03/05/2014

Anturis Launches New Version of IT Monitoring Solution for SMBs
Anturis is now showing off a new IT monitoring solution, Anturis Version 1.4, which features Parallels Plesk integration. The solution is designed for small- to medium-size businesses (SMBs), but the cloud solution still provides enterprise-grade IT …
03/05/2014

Interactive Storyteller Cloudbook Implements GenieDB DBaaS Solution
Cloud and software company Cloudbook has taken storytelling to new levels with its mobile client-cloud server app, which enables publishers to activate their stories to become interactive multimedia experiences. The company now has a stronger applica…
03/04/2014

Cloudways Launches Beta of Click&Go Managed Cloud App Platform
Cloudways has launched a new managed platform that enables users to launch applications on scalable cloud servers with dedicated IP addresses within minutes. The new Click&Go platform, which is in public beta, offers server-side security and performa…
03/04/2014

Windstream Expands Managed Services Footprint with New Charlotte, N.C. Data Center
Expanding on its steadily growing footprint of facilities and managed services, Windstream Hosted Solutions has opened its fourth data center in Charlotte, N.C. The MSP and colocation provider now has 27 facilities throughout the U.S., offering a var…
03/04/2014

Ciber Migrates Infor Lawson Enterprise Financial Management for La Porte Hospital
Market Watch noted that IT consulting firm Ciber recently successfully migrated the Infor Lawson Enterprise Financial Management software for Indiana University Health La Porte Hospital. After considering several other bids, LaPorte Hospital decided …
03/03/2014

Servosity Announces 'UnCrashable' Disaster Recovery
Backup and disaster recovery provider Servosity recently announced on its blog that its servers are now "uncrashable." The company released its UnCrashable Disaster Recovery Cloud as the backbone of its cloud-based recovery services, which allow mana…
03/03/2014

Industry Leaders Partner for Greatness
When industry leaders partner together great advances happen. The product of such a partnership will be demonstrated at Centrify's booth number 2015 and Elastica's booth number 304 at the RSA Conference. Using Centrify's knowledge and abilities in un…
03/03/2014

IBM Pushes Pay-as-you-go Model in Cloud Storage as it Continues Growing in Cloud Computing
By all accounts the move by IBM to enter the cloud market has been slow, which has resulted in the company playing catch-up to Amazon Web Services (AWS) and others. Once the company realized this was the future, it has spared no expense in acquiring …
03/03/2014

Cbeyond Opens Las Vegas Data Center to Deliver Cloud Services to MSPs and SMBs
In a move to expand its cloud services offerings and better serve small to mid-sized businesses (SMBs), Cbeyond Inc. has opened a new regional data center in Las Vegas. The new facility is optimized for delivery of cloud services and doubles the serv…
03/03/2014

Hamilton Jewelers Using Evolve IP OneCloud Platform for Unified Communications, DR and Network Security Services
Hamilton Jewelers has entered the cloud, and the national jeweler has deployed Evolve IP's OneCloud platform across its network. The company is using the cloud for unified communications along with disaster recovery, colocation and network security s…
03/03/2014

iGATE Announces $35 Million, Five-year Managed Services Contract with Swedish Finance Company
A new five-year managed services contract has been announced by iGATE Corporation with one of Sweden's largest financial services companies. The MSP has announced a $35 million deal with Länsförsäkringar Alliance to provide strategic application deve…
03/03/2014

Managed Service Provider Week in Review
While the managed services space underwent its usual flutter of partnership and product and service announcements this week, the big news was centered on standardization and regulatory compliance. With the cloud becoming an increasingly entrenched pa…
03/01/2014

Digium Adds Clarus Communications to Cloud Agent Program
Digium, the company behind the popular open source VoIP PBX software Asterisk, has announced that Clarus Communications has joined its Digium Cloud Agent Program.
02/28/2014

Comings & Goings: Adam Wray Joins Cloudsoft Board
Cloudsoft Corporation, a firm that brings multi-cloud application management to the business world, has announced recently that Adam Wray will be joining their board as a non-executive director.
02/28/2014

Datacenter Interconnect Requirements Fueled by Regulatory Mandates and Big Data
Datacenters around the globe need to meet bigger and better business requirements with every passing day, and one of the biggest hurdles to cross is how to connect different datacenters to one another. One of the biggest challenges that IT organizati…
02/28/2014

Transbeam Becomes First MSP to Offer Nationwide Layer 2 Wireless Backup
Transbeam, an integrated communications provider that has received accolades from the Telecom Association, has launched what it believes is a groundbreaking 4G LTE wireless backup service.
02/28/2014

Anturis Announces New Version of Cloud-based Monitoring Solution with Parallels Plesk Integration
Anturis has launched a new version of its cloud-based infrastructure monitoring and troubleshooting solution featuring Parallels Plesk integration. Version 1.4 of the cloud service is designed to make it easier to set up monitoring for Plesk Panel us…
02/28/2014

HootSuite Enters Managed Services Market with Solution for Managing Corporate Social Media
A new managed service from social media company HootSuite is designed to manage the risk inherent in corporate use of social networking technologies. The company's new service it designed to help companies maintain compliance while dealing with a var…
02/27/2014

Global Cloud Professional Services Space to Reach $30B by 2018
The cloud market saw growth varying from solid to incredible last year, depending on the segment. For example, Gartner predicted that global public cloud services alone would jump to $131 billion last year, up from $111 billion in 2012. What's really…
02/27/2014

Hosted UC Provider ANPI Builds Out Channel with New Partner Program Incentives
Hosted unified communications (UC) provider ANPI has ramped up its Premier Partner Program with two new benefits for those selling its ANPI VIP hosted solution. The offering features integrated mobility, collaboration tools and a personalized Custome…
02/27/2014

Power of Outbound Call Centers - A Case Study of Echo and RAF
An outbound call center, as the name implies, is a service where the company's employees only make outgoing calls to potential customers on behalf of their clients. This is a proactive customer service aimed to give information about the clients' ser…
02/27/2014

Dell Named an IT Asset Disposition Leader in Gartner Magic Quadrant Report
Dell has made the grade when it comes to IT asset disposition. The company was named a leader in Gartner's Magic Quadrant for IT Asset Disposition (ITAD), Worldwide. The company joins a number of big names heading up the ITAD market, including HP, IB…
02/26/2014

German MSP Modcomp Signs Multi-million Dollar Managed Security Services Agreement
The German subsidiary of Massachusetts service provider CSP, Inc. has signed a multi-million dollar managed services agreement, its largest to date. MSP Modcomp will be providing end-to-end managed security services for a global IT services firm over…
02/26/2014

TM Forum's ZOOM Initiative Facilitates NFV and Service Development and Deployment
The massive pace at which the cloud and managed services are growing has created a variety of challenges for MSPs as they revamp thes way they build and operate networks and manage services. Scalable, elastic networks and software-defined network (SD…
02/26/2014

Itron Rolls Out Smart Grid and Advanced Metering Managed Service for Utilities
Itron, Inc. has introduced its new Itron TOTAL managed services offering that provides an alternative way of delivering the company's smart grid and advanced metering infrastructure (AMI) solutions for utilities. The solution bundles Itron's metering…
02/25/2014

AT&T and IBM Expand Cloud Partnership with New Managed Security Service
AT&T and IBM have announced a new managed network security and threat management service that combines their core competencies and strengthens their existing cloud partnership. The offering provides a single source that lets customers address network…
02/25/2014

Cloud Security Alliance and FIDO Team to Promote Standardized Mobile Authentication for Cloud Services
As the cloud grows in scale and mass, cloud providers face an increasingly complex array of security and authentication issues. The Cloud Security Alliance (CSA) hopes to tackle some of those challenges by promoting a standards-based approach to hand…
02/25/2014

US Equal Employment Opportunity Commission Grants $4M Contract to Salient Federal Solutions
Salient Federal Solutions is an information technology service provider catering to the intelligence, national defense, homeland security and federal civilian markets. The company trains employees, engineers data collection solutions, and provides in…
02/25/2014

Veeva Systems Becoming a Preferred Choice for Life Sciences
The life sciences industry includes biopharmaceuticals, medical instruments and devices, animal and agricultural bioscience and commercial research and testing, with the biopharmaceutical sector accounting for nearly 85 percent of all expenditures. W…
02/24/2014

McAfee Epandeds MSP Program with a Pay-as-You-Go Model
As companies continue to integrate multiple touch points into the corporate network to improve employee efficiency, productivity and customer service, it leaves them vulnerable to security breaches. Consumers are becoming more aware of security proto…
02/24/2014

CA Technologies Announces New and Updated IAM Mobility, API Solutions
CA Technologies has updated several of its identity-based solutions and announced new mobility and API offerings. The company is striving to secure enterprise cloud, Web and mobile applications from the device to the cloud as well as accelerate mobil…
02/24/2014

MSP Ciber Deploying and Managing Infor Solutions for Excela Health
A new managed services deal in the healthcare sector has been forged between Excela Health and MSP Ciber. Ciber will deploy Infor financial system applications for the healthcare provider through the new relationship, as well as provide managed suppo…
02/24/2014

MSP Carousel Industries Named 2013 Polycom Systems Integrator of North America
Long-time Polycom systems integrator and MSP, Carousel Industries, has been named 2013 Polycom Systems Integrator of North America. The Rhode Island company specializes in managed technology solutions as well as consulting and integration services.
02/24/2014

Apparatus Announces SharePoint Managed Services Guide for Customers
Apparatus, a global MSP, has released a SharePoint Managed Services Guide specifically designed to provide customers with the best SharePoint experience possible. The guide features a quiz to help customers evaluate their Microsoft SharePoint environ…
02/24/2014

SysAid Recognized for Cloud-based ITSM Platform
SysAid Technologies Ltd., a provider of IT service management (ITSM) solutions, has been recognized for its cloud-based platform by a global awards program. The company was named Cloud ITSM Solution of the Year by the Cloud Awards, a global program t…
02/24/2014

Wheelings & Dealings: Cloud Foundry PaaS Standard Gets $3 Million Infusion from SAP and Rackspace
The cloud computing space just got a massive shot in the arm with the announcement that SAP and Rackspace are committing to the Cloud Foundry platform-as-a-service (PaaS) standard. The companies are giving the platform a combined $3 million infusion …
02/24/2014

Managed Service Provider Week in Review
This week Mike Chase, co-founder and CTO of dinCloud, wrote about how the cloud is killing the enterprise. This may seem like a scary prospect, but it's actually excellent news for MSPs and cloud service providers like dinCloud.
02/22/2014

Majority of IT Professionals Prefer MSPs Handle their Data Management and Compliance
When it comes to managing data, a majority of IT specialists would prefer to hand that task over to a managed service provider (MSP). A new survey from London MSP Six Degrees Group finds that the overwhelming amount of compliance rules and regulation…
02/21/2014

New NEC One-Stop-Shop Provides Managed Services to Help Network Operators Deploy Last Mile Solutions
A new one-stop-shop for network operators offering a variety of managed services has been launched by NEC Corporation. The company's New Last Mile solution aids operators when deploying the last layer of LTE capacity and coverage in a quick and affor…
02/21/2014

NTT Com Security and Palo Alto Networks Expand Global Managed Security Services Partnership
A new managed security services agreement has been announced between NTT Com Security and Palo Alto Networks. The arrangement has NTT providing managed security services as well as implementation and integration for Palo Alto's security platform.
02/21/2014

New Skyhigh Enterprise CloudRisk Dashboard Takes the Guesswork Out of Assessing Cloud Adoption Risks
The cloud is ubiquitous these days as more and more enterprises find ways to utilize cloud apps, storage and computing power. And yet many organizations are hesitant about migrating some or their entire IT infrastructure to the cloud due to perceived…
02/20/2014

Wheelings & Dealings: Elastica Debuts Cloud Application Security Solution and Garners $6.3 Million in Funding
Cloud application security company Elastica has made its debut with a brand new solution and the announcement that it has raised $6.3 million in Series A funding from the Mayfield Fund. The company's CloudSOC solution secures cloud applications and s…
02/19/2014

CenturyLink Providing Long-time Customer Procter & Gamble with Hybrid Cloud Infrastructure
CenturyLink, Inc. has forged a new hybrid cloud partnership with The Procter & Gamble Company. Through the new arrangement, the MSP will provide outsourced IT infrastructure services to the consumer packaged goods giant, in a bid to transform the way…
02/19/2014

IaaS Provider Peak Expands Cloud Channel Partner Program
Infrastructure-as-a-Service (IaaS) cloud provider Peak has been steadily expanding its business and services, and now the company has expanded its channel partner program. The move is designed to help the company's partners enter the cloud services m…
02/18/2014

Quest to Open Second Service Delivery Center in Sacramento Area
Data center and colocation provider Quest will open a second Service Delivery Center (SDC) in the Sacramento region, the company announced. The new 120,00-square-foot facility will be sited in the former Hewlett-Packard space in Roseville, CA.
02/18/2014

Managed Service Provider Week in Review
Software-as-a-service (SaaS) topped the managed services headlines this week, with a number of interesting announcements and research being unveiled. Also, more and more MSPs are striking deals with telecom carriers and other service providers as the…
02/15/2014

HubiC Offers Highly Competitive Prices, Plans Compared to Rival Firms
Dropbox has some serious competition. OVH, a hosting company from France, is now offering 10 TB for $13.50 a month with its HubiC option for cloud storage. Compare that option with Dropbox, for instance, which offers 100 GB (1 TB equals 1,000 GB) for…
02/14/2014

ePlus Offers Enhanced Maintenance Support for Managed Services Customers
ePlus inc. has enhanced its managed service offerings with a new option for customers. The MSP is now offering Enhanced Maintenance Support (EMS), which is geared toward helping customers lower their operational costs while also experiencing better c…
02/13/2014

SkyVision Helps SAPETRO Expand Operations with Managed Connectivity Services
Communications and managed service provider (MSP) SkyVision Global Networks Ltd. has completed a project with South Atlantic Petroleum (SAPETRO), a Nigerian oil and gas upstream company. The companies have set up new SAPETRO operations in Benin that …
02/13/2014

MSP Jinny Software Providing Managed Messaging for CWI Caribbean
In a major new agreement, Irish MSP Jinny Software will be providing messaging platforms to CWI Caribbean Limited (LIME). The company, which specializes in providing messaging, communication and signaling management solutions to wireless carriers, ha…
02/13/2014

North Dakota DOT Implements RouteMatch ITS Software Allowing Transit Agencies to Operate More Efficiently
RouteMatch announced on Tuesday that several rural transit agencies in North Dakota were using its software to manage their transportation services. The system has allowed these agencies to handle more riders and trips and to improve the overall perf…
02/13/2014

What is the Significance of ISO 27001 Certification?
One of the biggest concerns of an IT system is security. Whether it is a network-based, cloud-based or even an internal system, the first area that potential customers look into is the security of the application.
02/13/2014

Wheelings & Dealings: ANEXIO Continues Rapid Expansion with Acquisition of MSP Pragmatix
Maintaining a rapid pace of growth and expansion, MSP ANEXIO Technology Services, Inc. has acquired the assets of MSP Pragmatix. The company provides a full suite of managed IT and cloud computing solutions in the metro NYC region that will nicely co…
02/12/2014

College of Idaho Using Nimble Storage SmartStack Solution for Virtualized Environment
Nimble Storage officially announced its SmartStack converged infrastructure solutions this week and The College of Idaho is making good use of the virtualized storage environment. The college has deployed the SmartStack for Business-Critical Applicat…
02/12/2014

In a SaaS World, Cloud-to-Cloud Backup May Be a Company's Only Hope
The initial reaction many had to cloud storage was incredulity. After all, why would a company want to entrust its precious data to another company's data center? This was clearly just a knee-jerk reaction to a radical, innovative new technology, how…
02/12/2014

Accelrys Launches SaaS-based Platform 'ScienceCloud'
A new SaaS-based information management and collaboration workspace by Accelrys, a provider of scientific innovation lifecycle management software, called ScienceCloud, will introduce a new level of collaborative drug discovery. The integrated applic…
02/12/2014

Comings & Goings: Myers to Lead ViaWest in Texas Region
ViaWest, a colocation, managed services and cloud provider, announced the company has recently appointed Tom Myers as its regional vice president and general manager of Texas.
02/12/2014

Bell Aliant Building $25 Million Data Center in Saint John, New Brunswick
A new $25 million data center has been scheduled to be built by Bell Aliant in Saint John, New Brunswick. The province of New Brunswick will contribute $5 million toward the project, which will looks to create a robust data center facility designed s…
02/11/2014

Riverbed Rolls Out New Appliance Series for Data Center Backup and Business Continuity
A new purpose-built appliance has been added to Riverbed Technology wide area network (WAN) optimization product family. The Steelhead DX Edition 8000 Series provides up to 60x WAN performance acceleration with up to 99 percent bandwidth reduction.
02/11/2014

Carpathia Teams Up with Altiscale to Deliver Hadoop-as-a-Service
Cloud operator and managed hosting services provider Carpathia has teamed up with Altiscale to deliver Hadoop-as-a-Service (HaaS). The company will offer Altiscale's purpose-build Apache Hadoop Cloud as a service to enterprises, government agencies a…
02/10/2014

Australian MSP Applaud Becomes VAR for Nimble Storage
A new partnership has been forged between Australian MSP Applaud and Nimble Storage, an enterprise storage company. Applaud is now a value-added reseller (VAR) for Nimble and part of the company's partner network.
02/10/2014

Communications MSP Enventis Designated with Cisco Master Cloud Builder Specialization
Communications service provider Enventis has achieved Cisco Master Cloud Builder Specialization, recognizing the company's accomplishments in building and deploying cloud-ready integrated infrastructures. The designation is given to service providers…
02/10/2014

Mass AV Using Aframe Cloud Video Production Platform
In a move to expand into the corporate video production market, Mass AV has decided to make use of the cloud. The company has partnered with Aframe and is using the company's cloud video production platform to provide efficiencies and an advanced dig…
02/10/2014

DataDirect Rides High on HPC, Storage
DataDirect Networks (DDN) claims to have had a strong fiscal 2013, in large measure because of increased demand for storage and high performance computing (HPC).
02/10/2014

Managed Service Provider Week in Review
More and more MSPs are jumping on the cloud bandwagon and competition is heating up. The cloud dominated managed services headlines this week, with companies announcing some significant partnerships and deals to further integrate with the cloud.
02/08/2014

Japanese Managed Hosting Provider DataHotel Teams Up with IBM's SoftLayer on Cloud Infrastructure
Japanese MSP DataHotel Co., Ltd., which specializes in offering managed hosting for mobile and smartphone application developers, has chosen IBM's SoftLayer company as its cloud infrastructure provider. The move will enable DataHotel to offer its DAT…
02/07/2014

StorageCraft Cloud Services Growth Indicates More MSPS Turning to Cloud Solutions
In a reflection of the vast number of MSPs migrating to cloud solutions, StorageCraft Cloud Services has reported nearly 200 percent growth in the amount of data stored over the past few months. The company, which launched at the end of 2012, has als…
02/06/2014

Getting the Most Bang for Your IT Buck: Investing in Cloud
Worldwide IT spending is projected to rise US$3.8 trillion in 2014 according to recent Gartner research, a 3.1 percent increase from spending in 2013, which was $3.7 trillion. While not a huge jump in dollars, it does indicate that companies have bee…
02/05/2014

Video Communications Service Provider AVI-SPL Receives Patent for VNOC Symphony Platform
Video communications service provider AVI-SPL has received a patent for its VNOC Symphony management platform. The software solution automates the backend processes required to schedule, monitor and manage video conferencing and AV resources.
02/05/2014

Enterprise File Sync Hopes to Drop Dropbox
Dropbox is by far the most popular file share and sync app out there today, and while easy to use, IT pros don't always trust it. That has given birth to a number of vendors purporting to have true enterprise-class, fully secure file share tools.
02/05/2014

Accuvant and Qualys Partner on Managed Vulnerability Services
Accuvant and Qualys have teamed up to offer a new Vulnerability Management Service (VMS). The offering, part of Accuvant's managed services portfolio, includes elements of the QualysGuard Cloud Platform combined with Accuvant security methodologies a…
02/05/2014

ePlus Moves MSP Business Forward
ePlus Inc. is driving more MSP business into North Carolina with a new data center right in the heart of Raleigh. This is the third ePlus data center designed to support managed services.
02/05/2014

Digital BackOffice to Offer Cloud-based VoIP Services from Broadview Networks
Connecticut MSP Digital BackOffice has teamed up with Broadview Networks to offer cloud-based VoIP services to area organizations. The partnership will enable CT businesses, schools and municipalities to integrate their existing data network infrastr…
02/04/2014

Emerson Network Power Wants Input on Future of Data Centers
Data centers have emerged as a prominent way that organizations around the world manage, store and distribute information. With the rapid pace of new technologies being developed, no one quite knows how data centers will look years from now.
02/04/2014

Masergy Offers Private Managed Access to AWS through Cloud Network
The focus has been on partnership and expansion over the past couple of months for managed networking and cloud services provider Masergy Communications Inc. The company is now providing direct, private access to Amazon Web Services (AWS) Direct Conn…
02/04/2014

Wheelings & Dealings: InterCloud Poised to Acquire RentVM, Expand Cloud and Managed Services
Managed service provider InterCloud Systems is in the final stages of acquiring RentVM, a New Jersey-based cloud computing company. The acquisitions will expand InterCloud's cloud and managed services capabilities as it grants the company access to a…
02/04/2014

NTT Com Expands North American Data Center Footprint with $350 Million Stake in RagingWire Data Centers
NTT Communications Corp (NTT Com) is more than doubling its North American data center footprint and beefing up its colocation services with an 80-percent ownership stake in RagingWire Data Centers. The company has invested $350 million in the data c…
02/03/2014

AWS Still the IaaS/PaaS Market Leader Despite Serious Competition
Microsoft, Google and IBM have all ramped up their cloud and IaaS initiatives over the past year, but Amazon Web Services (AWS) is still on top in the IaaS/PaaS market. Synergy Research Group has released new Q4 data showing that even though its comp…
02/03/2014

Managed Service Provider Week in Review
The IT EXPO event took place this week in Miami and with it were a host of announcements. In addition to that, the usual partnerships and funding and expansion news made headlines in the managed services space this week.
02/01/2014

InterCloud Systems Nabs Two-year Managed Cloud Services Deal with Brooklyn Hospital Center
Cloud and managed services provider (MSP) InterCloud Systems Inc. has inked a new two-year deal with Brooklyn Hospital Center. The company will provide consulting, network design and implementation services to the hospital as well as managing its net…
01/31/2014

MSP Quatro Systems Using Egenera Solution to Manage New Cloud Offerings
MSP Quatro Systems, Inc. is using a solution from Egenera to automate, protect and manage new cloud services. The service provider has been working to build out its cloud offerings, and plans to launch the new services this quarter.
01/30/2014

ITEXPO Battle in the Clouds: Let's Focus on Flexibility for a Change
Security may remain the number one concern for companies when it comes to trusting their critical applications to the cloud, but the flexible and agile nature of the cloud is winning out.
01/30/2014

Medical Marijuana, Inc. Announces New Security Service for Cannabis Industry
On Tuesday, Medical Marijuana, Inc. (MMI) announced the creation of MPS International (MPSI), a security company that will serve medical and retail marijuana providers. One of the side effects of marijuana legalization has been an increase in crime, …
01/29/2014

MSP Expedient Completes $3 Million Data Center Expansion Project in Pittsburgh
Colocation, cloud computing provider and MSP Expedient has completed a $3 million expansion project, adding space and resources to its data center in Pittsburgh. The project tacked on 7,000-square-feet of raised floor space at the company's facility …
01/29/2014

Outsourcing is a Very Real Relationship, Stresses ITEXPO Panelists
Infonetics last year reported that hosted VoIP and UC services revenue has been on a steady growth trajectory driven by continued demand for enterprise cloud-based services. In fact, hosted services experienced the highest revenue growth of any segme…
01/29/2014

Italtel Achieves Cisco Master Cloud Builder Specialization
MSP and IP communications specialist Italtel has achieved Cisco Master Cloud Builder Specialization. The recognition designates the Milan-based company as having all the necessary capabilities to build and deploy cloud-ready integrated infrastructure…
01/29/2014

MSP and Colocation Provider OneNeck IT Spends $12 Million to Expand Minnesota Data Center
Supporting increasing customer demand for additional space, OneNeck IT solutions is expanding its Certified Tier III data center in Eden Prairie, MN in a $12 million project. The data center will house around 18,000 square feet of raised floor capaci…
01/29/2014

MegaPath Dishing Out Knowledge at ITEXPO
ITEXPO is now in full swing, and Gold Sponsor MegaPath, a provider of managed data, voice, security and hosted IT services in North America, is certainly taking advantage of this unique gathering of technology professionals and enthusiasts. In additi…
01/29/2014

MegaPath Tells Its Enterprise Shared Voice, Cloud, and Channel Partner Story at ITEXPO
MegaPath earlier this month introduced a solution called Enterprise Shared Voice, which does for voice what virtualization did for data center servers.
01/28/2014

Masergy Explains Why Outsourcing is the Future at ITEXPO East 2014
California-based managed service provider Masergy has been up to quite a lot as of late, VP of Global Cloud Communications Dean Manzoori told TMCnet at Editor's Day during ITEXPO East 2014. Not only has the company enjoyed a steady flow of healthy re…
01/28/2014

Astute Networks Enhances Channel Program to Help MSPs and VARs Capitalize on All-Flash Storage
Astute Networks, Inc. is putting increased emphasis on the channel with a number of new enhancements to its AstuteNET Program. The company's channel program lets partners, including MSPs, VARs and system integrators, better capitalize on opportunitie…
01/28/2014

Day 1 of ITEXPO Sees Launch of BlueOSS 4th-generation Cloud Innovation Suite
Today marks the first day of ITEXPO in Miami, Fla., and we're already getting word of some breaking product announcements coming from the event. Kicking off the four day expo is BlueOSS, a provider of cloud billing and provisioning management tools, …
01/28/2014

Custom Computer Specialists Receives CompTIA MSP Partners Trustmark for Best Practices
Northeast MSP Custom Computer Specialists has received the CompTIA MSP Partners Trustmark. The benchmark affirms the company engages in industry best practices to serve customers and is given out by CompTIA, the not-for-profit accreditation associati…
01/28/2014

Wheelings & Dealings: Codero Hosting Receives $8 Million in Financing to Deploy New Data Centers and Expand Offerings
Cloud and managed services provider (MSP) Codero Hosting has received $8 million in financing, which the company will use to deploy new data centers across the U.S. and Europe. Codero also plans to expand its portfolio of hosted solutions to serve mo…
01/28/2014

AT&T and Equinix Team Up to Enable Secure Global Delivery of Cloud Services
A massive new partnership designed to speed adoption of cloud services has been forged between AT&T and Equinix. The AT&T NetBond solution, which enables customers to connect to cloud services through their private AT&T VPN networks, will be embedded…
01/27/2014

Infinitely Virtual is Planning to Offer Cloud Server Technology for SMEs
Cloud computing has helped businesses to become efficient in terms of their operations and as a result, these companies are able to offer a better quality of service to customers. The cloud computing industry is maturing to offer more sophisticated p…
01/27/2014

Managed Service Provider Week in Review
If you thought the moving and the shaking within the cloud and managed services space might have slowed down by now, you would be wrong. This week brought some major mergers and acquisitions and the end result is that quite a bit of cash has been inf…
01/25/2014

MSP Datapipe Provides System Monitoring and DR Services to Rainmaker LRO Customers
MSP Datapipe has teamed up with The Rainmaker Group to offer its customers system monitoring and disaster recovery services. Rainmaker specializes in providing a lease revenue optimization (LRO) solution to the multifamily housing, gaming and hospita…
01/24/2014

Cirrity Receives Cisco Cloud and Managed Services Advanced Certification
Cirrity has been certified by Cisco for its ability to sell and deliver cloud and managed services. The MSP has received Cisco's Cloud and Managed Services Advanced Certification for providing services that help its customers accelerate time to marke…
01/24/2014

MFT Service Provider Ipswitch Achieves PCI-DSS 2.0 Certification for MOVEit Cloud
With the cloud industry growing by leaps and bounds, it becomes crucial for service and solution providers to keep in compliance with security and privacy standards. MSP Ipswitch has done just that with the announcement that its MOVEit Cloud environm…
01/24/2014

AccelOps Partner Push Hits MSSP MainNerve
AccelOps claims to be growing like a weed thanks to partners, many of whom are Managed Security Service Providers (MSSPs).
01/24/2014

Lunarline Wins Managed Security Services Contract for Federal Agency
Lunarline, a provider of cyber security services, training and products to the government and intelligence sectors as well as the private sector, has won a Managed Security Services contract. The company will provide services to a major federal cabin…
01/23/2014

San Fran Startups Given Free Managed Services
A day after LogMeIn announced the end of its free service for MSPs, Phoenix 2.0 announced an even richer set of services that are gratis - provided you are a San Francisco area startup.
01/23/2014

The ASCII Group: Thirty Years of Helping Partners
This reporter got his start in computer journalism covering the channel in 1984, right when the ASCII Group was just getting rolling. I'm still at it, and so is Alan D. Weinberger who founded the group based on 40 resellers, and who still CEO to this…
01/23/2014

Vysion Technology Solutions Announces Managed Total Care IT Service for SMBs
IT MSP Vysion Technology Solutions has rolled out its new Total Care IT service. The offering provides a platform that enables total management and oversight of all technology in use within an organization.
01/23/2014

LogMeIn: You Don't Get What You Don't Pay For
A simple blog posting set off an MSP firestorm this week for LogMeIn. The company is discontinuing LogMeIn Free, a popular way for MSPs to remotely work with customer's machines. MSPs were given a scant 7 days warning, pony up for a premium service o…
01/23/2014

Texas MSP DoubleHorn to Provide Variety of Cloud Services to State Organizations
Managed service provider (MSP) DoubleHorn Communications has been awarded a large cloud services contract by the State of Texas Department of Information Resources (DIR). Through the agreement, the company will deliver three types of cloud services t…
01/23/2014

Virtual Container Tech Boosted by $15 Million Round
Docker is a company so new that it cautions IT not to put its technology into production - at least not just yet. Nevertheless, no less than five venture capital companies like what they see enough to get together and give Docker $15 million in Serie…
01/22/2014

New Red Hat Enterprise Virtualization 3.3 Includes On-ramp to OpenStack to Bridge Datacenters and the Cloud
In major news for datacenter virtualization and management within cloud environments, Red Hat Inc. has made its Red Hat Enterprise Virtualization (RHEV) 3.3 solution globally available. The offering helps provide traditional datacenter virtualization…
01/22/2014

Cloudnexa Designated a Top AWS Consulting Partner
Amazon Web Services has designated cloud managed service provider Cloudnexa as one of its 22 Premier Consulting Partners in the world.
01/22/2014

IT Biz Poised for Moderate Growth this Year
A study done last month by channel-focused non-profit CompTIA finds the IT market will experience meager growth this year, as little as 3.4 percent globally to as high as 5.9 percent. The U.S. will be even slower with a range of 3-4.5 percent, slim p…
01/22/2014

Lam Cloud and Risk Master Partner on Cloud-based DR and Business Continuity Solutions
A new partnership for cloud-based risk management, disaster recovery and business continuity has been announced between Lam Cloud and Risk Master, Inc. The companies are working together to enhance Lam Cloud's portfolio of managed workplace services …
01/22/2014

VMware Bulls Way into MDM Mart with $1.17 Billion AirWatch Buy
VMware plans to pick up a slice of the MDM market, and the MSPs to go with it when it completes its acquisition of AirWatch, a leader in the mobile device management space, at least according to Forrester and Gartner.
01/22/2014

MSP Netsolus Taps Egenera to Build Out Cloud
Netsolus is hoping that cloud management vendor Egenera will help it provision services faster, and in fact hopes to cut the time from days to hours. One ingredient in the Egenera Cloud Suite recipe is self-service that makes it easier for MSPs and t…
01/22/2014

MSP One Source Networks and CITIC Expand Partnership to Better Serve Customers in U.S. and Greater China
An expanded partnership for delivering managed services and connectivity to customers in the U.S. as well as the greater China region has been unveiled. MSP and cloud provider One Source Networks (OSN) has teamed up with CITIC Telecom International C…
01/21/2014

Polish MSP Multishoring.info Offers IT Support for Small Systems
Polish nearshore and offshore managed services provider (MSP) Multishoring.info is offering two types of IT support designed specifically for small systems. The company, which aims to help customers reduce their IT costs by implementing projects in l…
01/21/2014

Infinitely Virtual Puts Touch Capability into the Cloud
The touch era has boomed enormously in the past few years, and the newest version of Windows has set a standard that will soon sweep across many previously non-touch interfaces. Along with a revolution like this comes the need for adoption across mul…
01/21/2014

Telepoint Global Launches Managed Service Interface for VoIP Wholesalers
One thing it's easy to forget about the Internet is that it is still a network. We grow so accustomed to information whizzing around our heads via wireless signals that we forget that the information has to travel long, complicated routes before it e…
01/21/2014

Wheeling & Dealings: Telstra Improves O2 Uptake with $60 million Cloud Buy
Aussie-based Telstra is hoping to strike it rich in the down under cloud market by adding network integrator O2 Networks to its fold.
01/20/2014

Wheelings & Dealings: Aastra Buys Chunk of European Cloud
Aastra Technologies Limited wants a bigger puff of the European cloud and so the company's European subsidiary bought Nordic-based Telepo Ltd. to help it do so. Telepo is all about delivering cloud-based, multi-tenant services aimed at enterprise com…
01/20/2014

Managed Service Provider Week in Review
It seems as if everyone's a partner in the managed services space these days. Cultivating the right partnerships is the key to surviving in the highly competitive MSP world, and companies were teaming up left and right this week in a bid to jockey fo…
01/18/2014

Wheelings & Dealings: Capgemini, VMware Expand Partnership to Help Enterprises Manage Cloud Services
VMware and Capgemini have taken their partnership to a new level in an effort to develop strategic new solutions for simplifying cloud consumption in the enterprise. The companies plan to extend Capgemini's service integration, aggregation and orches…
01/17/2014

Cobalt Data Centers Partners with INVITE Networks on Managed Telecom Carrier Services
Cobalt also views the decision as a way to become more competitive as well as focus on their core competencies, leaving the hassle of negotiating and maintaining carrier relationships to the telecom experts. Based in Las Vegas, Cobalt's Tier III data…
01/17/2014

WHOA.com Accelerates Channel Push for Secure Cloud
Whoa isn't pulling in the reins when it comes to bragging about its plans, and believes its upcoming offering will have real horsepower. "We are building the Bentley of cloud services by using ScienceLogic. ScienceLogic is the key to our philosophy o…
01/17/2014

Pacnet Opens Cloudspace II Data Center and Colocation Facility in Singapore
The Cloudspace II facility is carrier neutral and offers a direct connection to Pacnet's submarine cable networks. It features redundant power and cooling systems, advanced fire detection and suppression and a high-level security access system. Custo…
01/17/2014

Intronis and Continuum Partner on Simplified Cloud Backups for MSPs and VARs
Intronis and Continuum have teamed up on a solution designed to help MSPs and VARs save time and money.
01/17/2014

Intronis Announces Backup Monitoring Integration with Continuum
Intronis, a provider of cloud backup solutions, has announced that it is integrating with Continuum, a provider of managed services solutions. As a result of this partnership, customers will be able to track their backups on Continuum's Remote Monito…
01/17/2014

NetGain Does its Part for Economy
NetGain Technologies is doing its part to restore the ailing economy by building the skills of its workforce, helping them gain certifications that help them serve customers and drive business.
01/17/2014

AVG Gives MSPs More CloudCare
In October of 2012, AVG Technologies made a major push into the MSP space by releasing CloudCare. CloudCare is the main tool AVG pitches to MSPs and even has a special portal to serve that channel. CloudCare helps MSP partners by providing administra…
01/17/2014

NAKIVO Supports Multi-tenancy with Latest Version of Backup and Replication Solution
NAKIVO has added multi-tenancy to its backup and replication solution, designed for virtualization data protection. The company has released NAKIVO Backup & Replication v3.9, which enables creation of multiple isolated tenants within a single product…
01/17/2014

Virtual Networking Catapulted into the Data Center
Most data centers have their servers pretty well virtualized. For others, there are myriad cables that network what is often a data center monstrosity, requiring lots of hands-on work to reconfigure these connections.
01/16/2014

GoDaddy Launches Managed WordPress Platform, Hosting Services
GoDaddy has expanded its managed hosting services by teaming up with WordPress. The Web hosting giant is launching a brand new Managed WordPress platform dedicated to optimizing the WordPress content management system (CMS), which will go live tomorr…
01/16/2014

Wheelings & Dealings: A Cloud to Combat the Storm
Persistent Systems developed rCloud, a cloud-based disaster recovery service. Persistent systems has partnered with Dell to bring disaster-based recovery services in rCloud to a wider market.
01/16/2014

Performance is the Number One Cloud Criteria, Internap Says
Internet infrastructure provider Internap knows a thing or two about the cloud. But to get to the real heart of the matter, the company surveyed 250 cloud users to find out what they consider important.
01/16/2014

Google Cloud Platform Ramps Up Competition with AWS and Microsoft Azure with New Partner Program
Proving that it is serious about taking on Amazon Web Services (AWS) and Microsoft Azure, Google is getting set to roll out a tiered partner program for the Google Cloud Platform.
01/15/2014

Dimension Data Wins Workplace Award
Dimension Data brings in nearly $6 billion a year providing ICT services and solutions. It is also apparently a great place to work. The company was just named to the Achievers 50 Most Engaged Workplaces in the U.S. list. The criteria are that the co…
01/15/2014

Ensim Announces New STaaS Solutions for MSPs and Cloud Providers
Two new storage-as-a-service (STaaS) solutions have been announced by Ensim Corporation, designed to connect with a variety of popular backup services. The company specializes in automation and orchestration solutions for use with public, private and…
01/15/2014

Red Hat Partners Offer 'Try Before They Buy' AWS Service
Red Hat customers can now take a test drive to see if their software functions properly on Amazon Web Services (AWS). Three partners are already availing themselves of this service, letting their potential customers see how the software works in the …
01/15/2014

Riverbed Pushes Location-independent Managed Services
Application performance vendor Riverbed wants to help its partners, including MSPs, deliver location-independent services. The key to this initiative is the Riverbed Application Performance Platform (APP), which it hopes partners will use to power ne…
01/14/2014

Dropbox Drops the Ball, Service Down for Three Days
Dropbox thought it was doing a good thing by upgrading the operating systems that support the service. That great idea turned into two to three days of downtime, an eternity when it comes to cloud services.
01/14/2014

The Cloud, BYOD and Mobility Set to Drive the IAM Market This Year
The global market for identity and access management (IAM) is on fire as mobility, bring-your-own-device (BYOD) adoption and increasingly complex cloud infrastructure become adopted. The cloud is playing a major role in shaping the future of IAM and …
01/13/2014

Kaseya Comes to MSP Rescue
Kaseya, a systems management firm aimed largely at MSPs, is helping a Melbourne, Australia-based managed provider flourish. MSP Blueshift (yes, that is the actual name of the company), relies heavily upon Kaseya to build and run its business. Other M…
01/13/2014

NetWolves Offering RapidScale Cloud DaaS, Backup and Design Solutions
A new partnership has been struck between cloud solution provider RapidScale and service provider NetWolves. RapidScale's cloud solutions will now be offered as part of the NetWolves portfolio of services thanks to the arrangement.
01/13/2014

Managed Service Provider Week in Review
Wheelings and dealings were the name of the game in the MSP space this week. To say it was a busy news week in the managed services space would be a major understatement - a quick look at the number of acquisition and funding deals that went down sho…
01/11/2014

Nimdesk and Artisan Infrastructure Partner on DaaS Solution for MSPs and Cloud Providers
Nimdesk and Artisan Infrstructure have teamed up to provide managed service providers (MSPs), ISVs and system integrators with enhanced functionality for the Nimdesk Desktop-as-a-Service (DaaS) offering. Nimdesk will now be deployable quickly and mor…
01/10/2014

Data Foundry Integrates Alert Logic Security Services into Managed Portfolio
Data Foundry is beefing up security services at its data center and colocation facilities throughout the world through a new partnership with Alert Logic. The companies announced they are teaming up to integrate Security-as-a-Service solutions from A…
01/10/2014

Wheelings & Dealings: NTT Swallows Virtela
A deal long in the works in now completed as NTT officially owns MSP Virtela Technology Services. NTT Communications is an ICT division of the larger Japan-based NTT.
01/10/2014

EnGenius Thinks Up New Managed Wireless Line
The world of managed wireless moved a step forward this week at CES as EnGenius Technologies unveiled a new line of wireless gear designed to be managed and to serve a range of customers, from home automation to large businesses.
01/10/2014

Don't Fear Replacing IT with MSP, Survey Says
New research from JDL Technologies shows that more than a third of shops, some 36 percent, use some form of managed service. So the big question, of course, is why. JDL thinks it knows - it is all about minimizing internal IT, the survey found. This …
01/09/2014

Wheelings & Dealings: XIOLINK Wrapping up Cosentry Deal
XIOLINK last month was sold to Cosentry, but the MSP wanted to do due diligence on all the details, and so has hired DH Capital to advise it. Investment banker DH is a good pick as it focuses on SaaS, private cloud, colocation, managed infrastructure…
01/09/2014

Wheelings & Dealings: IaaS Cloud Provider Peak Receives $4 Million in Funding
In a sign that the infrastructure-as-a-service (IaaS) market continues to boom, cloud provider Peak has received $4 million in new funding. The enterprise-class IaaS provider will use the new money to support a number of strategic partnerships as wel…
01/09/2014

MSP Raffa Using Zetta.net SaaS BDR Solution to Backup Customer Data
In a new partnership designed to offer their customers a 100-percent backup reliability and restore rate, MSP Raffa, P.C. has deployed a cloud backup and disaster recovery (BDR) solution from Zetta.net. The Zetta.net DataProtect cloud offering enable…
01/09/2014

Wheelings & Dealings: DMI Snags Mobile Management Deal with Samsung
Samsung mobile devices, especially its smartphones and tablets, are hot in both enterprise and consumer markets. For enterprises, managing all these devices is creating quite a challenge. Samsung just partnered with mobile management provider DMI to …
01/09/2014

MSP Net Access Appoints New CEO as Part of Expansion Efforts
Managed service provider (MSP) Net Access is hailing the new year with some major personnel changes, including the appointment of a new CEO. Raul K. Martynek, previously CEO of Voxel dot Net, Inc., will take over the role of CEO at Net Access. The co…
01/09/2014

Beachhead Announces Major Increase in MSP Use of its Cloud-based MDM Solution
The number of managed service providers (MSPs) supporting mobile services and devices rose tremendously last year, if new data from Beachhead Solutions is any indication. The company, which offers cloud-managed mobile device security and data access …
01/09/2014

MSP Datapipe Included in Gartner Magic Quadrant Report for Cloud-enabled Hosting in APAC
Managed service provider (MSP) Datapipe has been singled out in Gartner's coveted Magic Quadrant report for its cloud initiatives in the Asia-Pacific region. The company was named in the "Magic Quadrant for Cloud-Enabled Managed Hosting in Asia-Pacif…
01/08/2014

Wheelings & Dealings: Persistent Systems Finally Snags Dell Deal
Persistence pays off as yesterday Persistent Systems announced a partnership with Dell that revolves around AppAssure, storage technology the server giant bought in 2012.
01/08/2014

IBM Strengthens Cloud Infrastructure Offerings with Management Tool for OpenStack
IBM has announced a new management tool designed to automatically allocate cloud resources and balance workload demands in OpenStack environments. The new IBM Platform Resource Scheduler dynamically allocates resources for private and public OpenStac…
01/08/2014

TDS Hosted & Managed Services Unites Multiple Brands and Businesses as OneNeck IT Solutions
The new year has hailed quite a few changes for TDS Hosted & Managed Services, LLC (TDS HMS), including a brand new name. The company is now known as OneNeck IT Solutions LLC and has a number of recently acquired companies operating under the new mon…
01/08/2014

Wheelings & Dealings: Egnyte Snags Cash and Partner
File sharing company Egnyte has had a busy last couple of months - make that weeks. First the company nabbed close to $30 million in fresh venture capital, meaning it has gathered some $60 million overall.
01/08/2014

Datalink Migrates Huge Data Center to CoLo in one Swift Move
The data center of a large national law firm is a complex thing, but that didn't stop Datalink from moving a major Davis Wright Tremainne LLP data center wholesale from a Seattle high rise to a colo facility. The best part - end users didn't notice a…
01/08/2014

2014 Telecom Trends: Consolidation and the Cloud
You don't have to be a psychic to see what's coming for the telecom industry. A glut of providers is fighting it out on a fiercely competitive battlefield, and only the most creative and innovative among them are likely to survive.
01/08/2014

Wheelings & Dealings: Otelco Snags Maine Web Hoster
Otelco, a telecom provider, just snagged Maine-based Web hoster Reliable Network. At $500,000, the deal is relatively small potatoes, but it does allow Otelco to expand its footprint and range of services.
01/07/2014

Hosting Provider 1&1 Implements CloudFlare CDN Technology to Optimize Website Performance
A new partnership designed to provide improved website performance and reduced latency among data centers and end users has been announced by 1&1 Internet, Ltd. And CloudFlare. CloudFlare's technology will be used by the hosting provider to offer bet…
01/07/2014

Colocation Provider CyrusOne Adds Acreage in Austin to Support Rapidly Expanding Multi-Facility Network
Data center and colocation solutions provider CyrusOne is expanding its already massive national network of facilities with the purchase of 22 acres in Austin. The company will use the new space to increase its data center capacity in the MetCenter b…
01/07/2014

ConnectWise Promotes Customization and Expansion of Solution with New Developer Platform Initiative
ConnectWise has announced a new initiative that will help expand its vision through input from a broad community of developers. The ConnectWise Platform will enable developers to contribute APIs to make the ConnectWise solution more customizable and …
01/07/2014

Comings and Goings: SageNet Reshuffles after Spacenet Buy
Solutions provider SageNet last month bought MSP Spacenet and this week figured out how it will all be managed. Spacenet will remain an independent brand (at least till later this year), and both entities will be run by existing SageNet CEO Daryl Woo…
01/07/2014

Peak 10 Touts Compliance
Many when choosing a cloud provider look at price, the array of apps, performance, and of course security. But some have a concern just as pressing - compliance.
01/06/2014

Wheelings & Dealings: Otelco Acquires Reliable Networks
Otelco has acquired Reliable Networks - a Maine-based provider of cloud hosting and managed services for organizations focused on mission-critical applications. The deal totaled $500,000 in cash and requires the future payment of stock.
01/06/2014

Wheelings & Dealings: Fusion Secures $44.0 Million in Funding, Acquires Broadvox's Cloud Services Business
It would seem that cloud communications and managed services provider Fusion Telecommunications has some pretty ambitious New Year's resolutions for 2014. Today, January 6th, the company announced the completion of its acquisition of Broadvox LLC's c…
01/06/2014

SysAid Software To Include GFI's Patch Management
When developing software, one of the things that keep a company afloat and well-organized is being able to properly patch software without losing track of changes. For this reason, it's very feasible to employ some kind of patch management solution i…
01/06/2014

Managed Service Provider Week in Review
Technology news is typically slow during the first and last weeks of the year, but there were still several significant announcements in the MSP space. New customer and technology announcements in the sector bode very well for what is to come as 2014…
01/04/2014

MSP Explains Why You Need An MSP
The logic of managed services is fully apparent to MSPs, but not all IT shops understand the beauty of being relieved of administrative duties allowing them to be more strategic.
01/03/2014

Ericsson Leads the Market for Network Managed Services
When it comes to managed services in the telecom space, Ericsson is leading the race according to a new assessment from ABI Research. The company has released its fourth quarter 2013 competitive assessment for "Network Managed Service Providers," whi…
01/03/2014

InterCloud Announces Multi-Million Dollar Cloud and Services Contracts
A number of new cloud contracts designed to serve the enterprise and service provider markets have been announced by InterCloud Systems, Inc. The company says the new cloud platform and professional services contracts are expected to generate from $3…
01/03/2014

Cloud Providers Scurry for Security
While IT wants their clouds to be secure, at the same time they are using these clouds to secure their overall networks. Gartner says the cloud-based security market will move from $2.1 billion in 2013 all the way to $3.1 billion in 2015.
01/03/2014

10 Top Cloud Tips
There is no shortage of tips about the cloud, and so it is no surprise that the Business 2 Community website just posted an article titled "10 Things to Consider When Choosing a Cloud Service Provider," by Patrick Li.
01/03/2014

VMware Backup Services All the Rage
Backup for VMware systems is one hot market. You'd think backup is just backup, but VMware is a specialized beast that requires specialized software.
01/02/2014

Specialty Services Aimed at Specialty Retailers
C&K Systems already provides omni-channel tools and managed services for specialty retailers. Now it has a new distribution partner in the form of Retail Pro International (RPI), which will resell data management, security and hosting services.
01/02/2014

Qubole Broadens IaaS and Big Data Reach with Support for Google Compute Engine
Managed service provider (MSP) Qubole is expanding its reach by making its offering available on the new Google Compute Engine. The company, a provider of a managed Hadoop-as-a-Service (HaaS) solution, previously only made its offering available on A…
01/02/2014

MSP SACA Technologies Helps Businesses Secure Mobile Microsoft Devices
The bring-your-own-device (BYOD) movement has changed the IT landscape in a number of ways. As the number of remote workers rises along with employees insisting on using their personal mobile devices to communicate and access sensitive company data, …
01/02/2014

Mobile on the Move in 5 Ways, BoxTone Predicts
This massive BYOD movement creates equally large challenges. Complexity is the biggest issue, said 57 percent of those surveyed said, followed by security, the array of devices and how much it all costs.
01/02/2014

Risk Management Has New SaaS Option
Risk management isn't needed by everyone, but if your shop has this demand it probably isn't casual but critical. Doing it all in-house can be complex, and yes, a bit risky itself. That is where a SaaS provider such as eGestalt Technologies comes in.…
12/26/2013

Zetta.net Tells MSPs Seven Things Not To Do
As the New Year approaches, everyone and his brother comes out with predictions. Cloud backup provider Zetta.net did the opposite, releasing what it calls "non-predictions" for MSPs, and added to them five trends of vital importance now that we are i…
12/26/2013

Cisco Expands International MSP Presence
Cisco itself isn't really an MSP, but its networking and other gears power many of the world's largest managed providers. Now the networking giant is working with Telecom Egypt (TE) to help offer better services. The deal is all based on a memorandum…
12/26/2013

A Managed Services Sales and Marketing Primer
Managed Services aren't always easily understood, and therefore can be tough to sell. Add to that the fact that many MSPs have more tech than business savvy and you have a real problem. But MSPs also tend to be smart, so learning about sales and mark…
12/25/2013

Wheelings & Dealings: ConnectWise Smartens Up to File Share Partner
ConnectWise spent the better part of 2013 forging partnership after partnership, and most recently snared Soonr, which will integrate its file share and collaboration services with the ConnectWise service management and automation toolset.
12/24/2013

MTS Deploys ARRIS Ad Insertion Solution
ARRIS Group, a provider of communications and entertainment solutions, has been selected by Canadian telecommunications provider MTS to handle advertising insertion in Winnipeg, Manitoba. In fact, MTS has already installed and engaged the ARRIS as in…
12/24/2013

Service Desk Market Welcomes GFI MAX
Last month, GFI MAX entered the mobile device management (MDM) market. This month the company tossed its hat into the service desk space with GFI MAX ServiceDesk, aimed exclusively at MSPs.
12/23/2013

Your New IaaS Provider May Be an MSP
IaaS is red hot, and since IT needs more compute capacity, instead of ringing up Dell and a week later installing a bunch of servers, you send Amazon an e-mail and simply add more horsepower. Nixu Software, which provides tools to make application d…
12/23/2013

Cisco Firmly Holds on to Leadership Position in Cloud Infrastructure
A very strong first quarter in public cloud networking infrastructure saw Cisco displacing long-time leader IBM, as the server market plunged to new lows. Both big timers IBM and HP were hit badly. Two quarters later didn't change the position for Ci…
12/23/2013

Telesoft Provides New Support for Managed Mobility Services to Help in BYOD Trend
The growing use of bring your own device (BYOD) to work among businesses - worldwide - can be achieved more easily with a new Telesoft managed mobility solution. The new offering, an updated Telesoft Mobility Portal, allows for an upgraded user inter…
12/23/2013

IBM Acquires Fiberlink for Improved Transitions to Mobile
The words "mobile workforce" shouldn't call to mind an office complex on wheels - instead, think BYOD, lightning-fast information exchange, and the ability to access information wherever you go.
12/23/2013

Softchoice Earns Cisco Master Service Provider Certification
Recognition has been bestowed upon technology solutions provider Softchoice, a company which is now certified as a Cisco Master Service Provider.
12/23/2013

Managed Service Provider Week in Review
This week's cloud and managed services announcements were centered on expansion and global reach. Acquisitions were announced, partnerships were forged and some of the biggest tech players on the planet made their moves to garner their share of the m…
12/21/2013

Cloud Market Will More Than Triple by 2014, Reaching $150 Billion
It promises to be a happy new year for the cloud computing industry. New research from Awesome Cloud Services testifies to the amazing rate at which cloud solutions are being adopted in business. The company finds that the overall cloud industry is e…
12/20/2013

Mailbox App Rocks iOS World By Adding Support for Yahoo and iCloud
In a move that has shaken up the Mac iOS world and will potentially add millions of users to their growing base, the Mailbox app has broadened its support beyond Gmail. The company announced that due to extreme demand for Yahoo and iCloud support, th…
12/19/2013

IBM to Acquire File Transfer Company Aspera as Part of Big Data and Cloud Computing Strategy
Furthering its position in the Big Data and cloud computing space, IBM has announced an agreement to acquire file transfer specialist Aspera, Inc. The California company provides technology for the secure and speedy transfer of massive data files thr…
12/19/2013

Dino Morra Becomes Vice President of Sales for Host.net
Dino Morra, who has 23 years experience working in global telecommunications, has joined Host.net as vice president of sales. The move comes on the same day that all of the equity in Host.net was acquired by NOVACAP-and now Host.net-CEO Jeffrey Davis…
12/19/2013

IBM and 21Vianet Announce Chinese Cloud Infrastructure and Services
The cloud is rapidly expanding in China if recent announcements from IBM and AWS are any indication. The latest comes from IBM, which has partnered with 21Vianet Group, Inc. to bring its premier private cloud infrastructure service to China as well a…
12/19/2013

AWS Announces Major Agreement to Build Cloud Computing Infrastructure and Services throughout China
A massive new agreement that will enable a variety of cloud services throughout China has been announced by Amazon Web Services (AWS) and several Chinese local and regional government bodies. The partnership is being established to develop and promot…
12/18/2013

Wheelings and Dealings: InterCloud to Expand Cloud Services Reach by Acquiring IPC-NY
Building on a successful year that has seen it become a publicly traded company while boosting its cloud and managed services offerings, InterCloud Systems, Inc. has signed an agreement to acquire Integration Partners-NY Corporation (IPC-NY). The dea…
12/17/2013

EarthLink Becomes Further Entrenched in Cloud Space with Cisco CMSP Certification
EarthLink has been busy building a name for itself as a cloud and managed service provider (MSP) over the past year. The company launched a private cloud hosting service in October and last week unveiled its FlexCloud hosting service for unified clou…
12/17/2013

Cisco Announces Desktop as a Service Solution for Cloud Service Providers
Cisco has been making a significant number of announcements in the cloud and virtualization space lately and has now rolled out its Desktop as a Service (DaaS) offering. The new solution builds on the company's existing desktop virtualization portfol…
12/17/2013

Brazilian Service Provider Alelo Migrates to Cloud Data Center Using IBM PureSystems
Alelo Brasilan, a provider of pre-paid credit and benefit cards, is migrating its applications to the cloud by working with IBM. The move will enable the company to upgrade and simplify its IT infrastructure as well as offer enhanced services to its …
12/16/2013

FusionStorm Named Dell SMB Business Partner of the Year
Managed service provider (MSP) FusionStorm has been named a winner in Dell's PartnerDirect Partner of the Year Awards for channel program participants. The company was honored for the second year in a row based on its dedicated use of Dell technologi…
12/16/2013

CenturyLink Now Part of Dell Cloud Partner Program
CenturyLink, a cloud infrastructure and hosted IT solutions provider for enterprise customers, is now part of the Dell Cloud Partner Program.
12/16/2013

Cisco's Hybrid Cloud Fusion Architecture Can Safeguard Users from NSA and Surveillance Bodies
Cisco Systems has been busy working on a new cloud architecture codenamed Cloud Fusion, that could effectively help corporations and other organizations circumvent U.S. federal surveillance. The new offering, which is essentially a hybrid cloud solut…
12/16/2013

Managed Service Provider Week in Review
The gap between managed services, cloud solutions and "as-a-service" offerings got smaller this week. The top headlines were populated by deal and partnership announcements designed to combine the strengths of various companies and create stronger an…
12/14/2013

iTrinegy Pitches IT Transformation
iTrinegy may be best known for its network emulation tools that include the ability to fully emulate a cloud apps before you actually commit to it. Now the company wants to do far more, and its ambition is no less than to support wide-scale IT transf…
12/13/2013

U.K. Companies Coms and PTS Managed Services Team on Cloud Hosted Telephony
A new multi-year managed services telephony agreement has been forged between cloud provider Coms PLC and PTS Managed Services. PTS, part of the U.K. PTS Consulting Group PLC, will work with Coms to widen their network and hosted services as part of …
12/13/2013

ConnectWise Announces Cloud Enhancements to PSA Platform for MSPs
Cloud-based professional services automation (PSA) provider ConnectWise has announced several enhancements to its platform, geared toward managed service providers (MSPs), VARs and ISVs. New features center on the cloud and include improved infrastru…
12/13/2013

Vormetric Offers Cloud Security to Partners
Security vendor Vormetric is hoping to entice partners through its new Vormetric Cloud Partner Program. The company is aiming at MSPs, MSSPs, hosters and cloud service providers.
12/13/2013

Big Blue Patents Big Mobile Cloud Protection
So you think your code in the cloud is safe just because it's encrypted? Not always. Hackers can actually modify this code so when it gets downloaded to a mobile device - poof - you are infected. Sometimes the code is inadvertently changed, which is …
12/13/2013

File Store and Sync Firm Egnyte Scores $29.5 Million Round
Egnyte hopes to ignite its file storage and sync business with a whopping $29.5 million in new funding. With its earlier rounds considered, the company has raised nearly $60 million - that's quite a war chest.
12/12/2013

MSP DirectNetworks Uses ASG Management Suite to Set Up Cloud-Based Workplace Offering
Managed service provider (MSP) DirectNetworks, Inc. has chosen a management suite from ASG Software Solutions to create its new cloud-based workplace offering. The company put together its DirectCloud Webtop solution and is using the CloudFactory end…
12/12/2013

Total Defense Launches MSP Partner Program
Total Defense has long dealt with partners, but seeing the intense value of MSPs this week launched a program just for them.
12/12/2013

Cloud Group Tackles Information-as-a-Service
This week, the Open Data Center Alliance (ODCA), a group of vendors and users helping build open, integrated, enterprise-ready cloud services, tackled the whole notion of Information-as-a-Service (not to be confused with Infrastructure-as-a-Service).
12/12/2013

ExaGrid Claims Patent Edge in Backup War
While there are many wars in tech, perhaps none is as intense as that waged in the backup market, and ExaGrid is pulling out a new weapon. No, it's not a hot new feature or super discounts. It is Patent number 8,589,363.
12/12/2013

dinCloud Puts Arrow Electronics Deal in Quiver
Massive distributor Arrow Electronics will offer an array of wares from dinCloud, including cloud storage, hosted virtual servers and hosted virtual desktops.
12/11/2013

Cosentry Brings Data Disaster Relief to Midwest
Cosentry is beefing its Midwest disaster recovery services with the new Cosentry Cloud Recovery, a service powered by Geminare. Geminare is one of the increasing number of companies that use the term Recovery as a Service (RaaS) to refer to a range o…
12/11/2013

EarthLink Introduces Flexible Enterprise Cloud
IaaS is all the rage, as shops can have elastic computing infrastructure with few of the on-premises hassles. EarthLink is taking this concept to a new level with its FlexCloud Hosting. The virtualization-based service is designed to replace the spr…
12/11/2013

IDaaS Offers Massive Benefits for SMBs and Larger Companies Migrating to the Cloud
When companies as old and established as Post Holdings, the name behind Fruity Pebbles and other popular food items, make a 100-percent shift to the cloud, that signifies a massive change in the way IT departments are doing business. And with that ch…
12/11/2013

IO Announces Service Providers and Other New Customers for its DCaaS Offering
More and more organizations are choosing a unique cloud-ready blend of data center services thanks to a variety of efficiencies and scalability. Data center giant IO offers what it classes as the next generation of the data center with its Data Cente…
12/11/2013

QTS Continues MSP Surge
QTS Realty Trust doesn't sound like the name of a data center and managed services provider, but it is truly is a burgeoning cloud outfit. QTS hooked up with what it says is one of the world's biggest Internet companies to expand their data center co…
12/11/2013

ServiceNow Boosts IT Automation, Operations Management
In dual announcements, this week ServiceNow put its imprint on the operations management and IT Service Automation spaces.
12/11/2013

Kaseya BYOD Suite Offers Secure Device Management for MSPs and the Enterprise
The bring-your-own device (BYOD) trend has brought efficiencies, convenience and cost savings to the enterprise as more and more employees can work remotely and on the go from their own mobile and personal devices. However, an increasing number of de…
12/11/2013

Best Places to Work in NYC Recognizes Telx
The Big Apple has plenty of great places to work. You don't hear the Rockettes complaining, do you? But, while swinging your legs in the air may be a heap of fun, so apparently is working at Telx, at least according to Crain's New York Business newsp…
12/10/2013

The Future of the Cloud is Now
At the end of every year, pundits come out of the woodwork to pontificate on the future. And so it is that Forbes just ran a piece talking about the future of the cloud. Let's take a look at which prognostications are common and which are unique.
12/10/2013

Applitools Partners with Microsoft Visual Studio 2013 for Automated Visual Cloud Service
The cloud has eyes, thanks to a service from Applitools designed for automated visual testing of web, mobile and desktop applications. The company announced it is now a Microsoft Visual Studio 2013 partner through its Applitools Eyes cloud service, b…
12/10/2013

ManageEngine Revs Up IT Social Networking
ManageEngine is also all about Managed Service Providers, and this week the company is offering MSPs a new business-class social networking tool. We all know about Facebook and Twitter (and who could forget that powerhouse Google+), but none of these…
12/10/2013

NTT Raises the Roof on RaaS
Recovery as a Service (RaaS) is a relatively new term and it's not one I'm sure we need. I mean, how many aaSes must we invent. The idea behind RaaS is to focus on those services based around recovery. But isn't backup part of this process already? A…
12/10/2013

Open Data Centers Joins FISPA, Looks Toward Expansion
Open Data Centers, a carrier-neutral data center operator in New Jersey and New York City, is the latest company to obtain membership into FISPA, an association of Internet Service Providers and Competitive Local Exchange Carriers.
12/09/2013

Managed Service Provider Week in Review
It seems you can't look at the managed services market these days without the cloud coming into the big picture. Infrastructure as a Service (IaaS) is growing at a frenetic pace while Software as a Service (Saas) is undergoing healthy and steady grow…
12/07/2013

Remembering Hurricane Sandy: INetU Allowed for The Systems Group to Remain in Operation during Superstorm Crisis
Hurricane Sandy left a path of destruction last year. In New York City alone there were deaths, injuries, widespread power failures, subway tunnel flooding and 150,000 homes damaged.
12/06/2013

ThreatTrack Helps Channel Beat Back Advanced Persistent Threats
ThreatAnalyzer used to be GFI SandBox software, and was first known as CWSandbox. The company claims the tool was the first commercially available sandbox of this type. The idea is to go beyond the protection offered by signature-based anti-malware t…
12/06/2013

SSH Finalizes $1.37 Million Identity and Access Intelligence Deal with European Cloud Service Provider
A European cloud service provider has cemented a $1.37 million dealer with SSH Communications Security to monitor encrypted traffic across its data centers. The undisclosed service provider will use the SSH CryptoAuditor identity and access intellige…
12/06/2013

New BackupAgent Cloud is Tailored to MSPs
Dutch cloud backup platform provider BackupAgent has expanded its offerings with the announcement of a new global cloud backup service geared toward managed service providers (MSPs). The solution is built on the company's platform and hosted in Backu…
12/06/2013

IBM Gets $1.3 Billion Cloud and Managed Services Deal in European Finance Sector
In a $1.3 billion mega deal that entrenches IBM in the cloud infrastructure and managed services space in Europe, the company has signed an agreement to build and manage IT infrastructure for several major financial institutions.
12/06/2013

Analytics Service Provider Touts Partners
Alteryx is hoping partners can help promulgate its strategic analytics software through its Alteryx Analytic Partner Program, which now counts six new members.
12/05/2013

Why Can't Online Backup Services Stay in Business?
Who could have ever imagined that Symantec would stop selling its hosted backup and disaster recovery service, giving partners some two months notice to make other arrangements to sell other backup services?
12/05/2013

Netology Selects Xand As Support for Cloud Services Solutions
Xand, a company that has long specialized in managed service provider (MSP) solutions such as colocation, cloud and disaster recovery announced this week that it has partnered with IT support and service firm Netology. Netology will be using the tech…
12/05/2013

Cloud Comes to Small Bank Rescue
The world of banking is hotly competitive, and nowhere is this more so than credit unions, co-operative banks, and smaller banks. One cloud provider, Infrasoft, is now providing a new generation of core banking services aimed at these smaller financi…
12/05/2013

TeamDynamix Releases New Version of Higher Education IT Management Suite
Sprawling college campuses tend to have sprawling IT challenges. TeamDynamix has released a new version of its project portfolio management (PPM) and service management (ITSM) suite.
12/04/2013

Sanitize Cloud Files for Free
A Tel Aviv security tool has a holiday present for cloud users - a free file sanitization service. Votiro is aiming the service at reducing cyber-threats and zero-day attacks.
12/04/2013

Rogue SaaS Poses Security Nightmare
There have always been rogue end users -- that's how PCs came to dominate in the first place. The cloud poses a bigger threat to IT as these apps and services are far harder to control. McAfee is now warning of the onslaught of unapproved SaaS apps,…
12/04/2013

Industry Alliance Aims at Cloud Maturity
The Open Data Center Alliance (ODCA) is a group aimed at fostering open, integrated, enterprise-ready cloud services. And one mantra is to avoid vendor lock-in at most any cost.
12/03/2013

Mimecast Not Silent About New MSP Program
Mimecast apparently doesn't want to keep all its e-mail management services to itself, but instead wishes to share with North American-based MSPs. At least that is the motive behind the company's recently launched MSP program.
12/03/2013

Cloud Explodes as IaaS Leads Charge
Awesome Cloud Services had some rather surprising research results concerning the cloud. Infrastructure as a Service (IaaS) is on a tear, expected to grow 41.7 percent from 2011 to 2016. Meanwhile Software as a Service (SaaS), which one would presume…
12/03/2013

Verizon Recognized as Leader in Australian Managed Security Services by Frost & Sullivan
No matter how small or large your organization is, the security threat you face is the same if you have an online presence. Cybercriminals and hackers can break into your organization to steal assets or use the resources as a part of a scheme to init…
12/02/2013

The Cloud Revolution Has Just Begun
It is not exactly a news flash that cloud computing is taking the world by storm; individuals, businesses and governments are all starting to embrace the cloud for its efficiency, mobility, ease of use and cost savings, among other reasons. But where…
12/02/2013

GFI's IASO Backup Tackles Disaster Recovery, VMs, ConnectWise Ties
IASO's backup software is all about speed and it has a unique approach it calls True Delta Backup. This approach is like incremental backup on steroids. With True Delta, you only backup the full data set during the initial backup. After that you only…
11/29/2013

independenceIT President Talks DaaS, Growth Plan
IndependenceIT (iIT) is no doubt on a roll. MSP Today has covered it partnerships, channel plans, new versions, recent funding, and freshly revamped executive roster. The former CFO of Terramark Jose Segrera. In addition to Segrera, the company is no…
11/27/2013

MSPs Need to Automate Processes to Realize Full Potential
Managed service providers (MSPs) are usually experts at helping their customers automate their operations and achieve cost savings on capital and operational expenditures. After all, providing efficiencies and cost savings is the key to succeeding in…
11/27/2013

independenceIT Retools in Effort to Boost DaaS Footprint
independenceIT is just one company, but it keeps this MSP Today reporter plenty busy. Already this year it introduced partnerships, a training program called independenceIT University, and a new version of its desktop-as-a-service (DaaS) tool. More r…
11/27/2013

Arbor Networks to Supply Norway's Broadnet with DDoS Solutions
There is one theme of great concern running in virtually every organization in today's business environment, and it is security. The threat of an attack can come from anywhere and at any time, paralyzing the organization for undetermined amount of ti…
11/27/2013

Have Microsoft's Cloud Initiatives Forced the Company to Focus on MSP Partnerships?
When it comes to fostering managed services, Microsoft may not be the first company to come to mind. Sure, the company's Office 365 is a staple and supported by hosts of managed service providers (MSPs), and Microsoft has recently been pushing infras…
11/26/2013

NexQloud Tackles DDoS Mitigation from a Different Angle
Distributed Denial of Service (DDoS) attacks are simply a fact of doing business these days and so are solutions to help mitigate them. In fact, with DDoS attack bandwidth up a staggering 718 percent in the first quarter according to Prolexic, it's m…
11/26/2013

Accountable Healthcare Staffing Signs Contract with TriCare Rehab
A new managed services agreement for contracted therapy needs has been awarded to Accountable Healthcare Staffing, Inc. The company, a provider of managed healthcare staffing solutions, has signed a Managed Services Program (MSP) agreement to direct …
11/26/2013

China's ENN Energy Teams with IBM on Cloud Computing Strategy
IBM has announced a cloud partnership with one of China's top energy distributors. ENN Energy, a privately-owned clean energy distributor, will use IBM's POWER7 server and a cloud-based IT environment to transform its infrastructure in preparation fo…
11/26/2013

ScaleXtreme Rolls Out Advanced Cloud Management Solution
As more and more enterprises adopt cloud infrastructure and services, being able to efficiently manage a variety of resources becomes essential. And many companies are running internal virtualized infrastructure with no easy or cost effective way to …
11/26/2013

Statêra Taps into Exoprise Monitoring
IT services provider Statêra has a new deal to resell monitoring and enablement services that support SaaS applications from Exoprise. The Exoprise tool is CloudReady Monitor for Office 365, which is designed to migrate on-premises Office apps to the…
11/25/2013

Cloud Backup Revamp Embraces Mobile, Welcomes Partners
IDrive is making a renewed run at cloud backup with updates software and a new channel push. The tool got attention in the form of integration with mobile backup, a revamped Web site and some updates to the backend.
11/25/2013

SaaS or Security? How About Both?
Some believe that SaaS, being in the cloud, can never be as secure as on-premises. In Australia and New Zealand two companies have come together to blend the best of SaaS and security, compliance and data protection.
11/25/2013

IBM and Marist Using SDN to Keep Datacenters Running During Disasters
IBM has teamed up with the SDN Innovation Lab at Marist College to keep datacenters up and running during severe weather and other disasters with SDN technology.
11/25/2013

Managed Service Provider Week in Review
The cloud computing and managed services world is still a fiercely competitive space, and companies are partnering, merging and otherwise taking sides to gain an edge. Several major partnerships and acquisitions dominated the MSP space this week as m…
11/23/2013

SunGard and Partners Provide Savanna Energy Services with Cloud, Managed BDR
Providing a true blend of managed IT, backup and disaster recovery (BDR) and cloud services, SunGard Availability Services has migrated the production data environment of Savanna Energy Services Corporation to its new data center in Calgary.
11/22/2013

EMEA Managed Security Services Market Set to Soar Based on Increased Cyber Attacks
In an unlikely positive twist on a sinister situation, the proliferation of targeted cyber attacks in the EMEA region has lead to growth for the managed security services (MSS) market. Research from Frost & Sullivan finds the market will more than do…
11/22/2013

CA Technologies Offers SSO Interoperability for SaaS Providers through New Validation Program
A new program geared toward helping software-as-a-service (SaaS) providers boost their sales and customer adoption has been announced by CA Technologies. The CA Security SaaS Validation Program also aims to help providers enhance security for their S…
11/21/2013

Mega Data Centers in Asia-Pacific Create Opportunities for Infrastructure Management Vendors
"Faced with an uncertain economy and ever-increasing demand for consistent and improved network services, data center operators are struggling to maximize both network uptime and profitability," said Amit Singh, analyst for Frost & Sullivan Energy & …
11/21/2013

Managed Staffing Moves to Maine
Managed staffing is not just an answer to unfilled jobs in times of labor scarcity. It is also perfect for filling short term positions which are terribly popular in tough economic times. The State of Maine has needs for contingent or temporary or co…
11/21/2013

IaaS Provider Peak Publishes Two Patents for Layer 2 Networking Service
Infrastructure-as-a-Service (IaaS) and cloud service provider Peak has published two U.S. patents for its Layer 2 Peak to Peak Direct Connect networking service. The company, formerly known as PeakColo, designed the service to enable fast, simple and…
11/21/2013

New Study Finds PaaS Could Save Federal IT Departments Up to $20.5 Billion a Year
Platform-as-a-Service (PaaS) solutions could translate to massive savings for the federal government. A new study from MeriTalk, a public-private partnership designed to improve government IT, finds PaaS could save the feds as much as $20.5 billion p…
11/21/2013

Backup Vendor Blends in File Share and Sync
Rebit Inc. was already in the backup market and saw a natural evolution into the file share and sync spaces. The approach is to add file sync and share to its existing RebitPro backup technology in a blended offering called Mobius. This is a smart mo…
11/21/2013

Why Securing Data is the Cloud's Next Big Challenge
Data and information security - a problem well known by companies with internal data centers - is becoming an even more critical issue for IT professionals facing the challenge to select an external private Cloud solution. Indeed, hosting information…
11/21/2013

Dimension Data Announces New Suite of SaaS Solutions
Accept Software is also using SaaS Solutions from Dimension and was able to reduce its cost of goods sold by 40 percent. The company, a collaborative product planning SaaS provider, was able to pass along costs savings to its customers by taking adva…
11/21/2013

Zimory, BIM Team Up to Offer Integrated Cloud Management Solutions
A new cloud management partnership has been announced between Berlin cloud management software provider Zimory and Business Infrastructure Management (BIM), which has headquarters in Germany and Switzerland.
11/21/2013

SMBs' Whole Businesses Threatened by Lousy Backup
Large shops know how critical data protection is, and usually invest what it takes to do backup right. SMBs are a different matter, as shown in a new survey the "2013 State of Cloud Backup" sponsored by Intronis.
11/21/2013

independenceIT Has New Cash to Fuel DaaS Engine
In August, DaaS provider independenceIT (iIT) revamped its leadership team. This week, the company announced a round of equity funding that will drive the firm's channel program and boost its DaaS technology.
11/20/2013

Mobility Management Secures Another Entrant
According to Mformation Software Technologies, some 80 percent of all enterprise BYOD is unmanaged. This is exactly the sort of problem mobile device management (MDM) was meant to solve. Mformation, however, uses a slightly different term to describe…
11/20/2013

Fusionworkshop Migrates from Pulsant Colocation to Managed Hosting Solutions
Managed service provider (MSP) and cloud computing company Pulsant was chosen by Fusionworkshop to help expand its service offering.
11/20/2013

Carbonite Puts End to Throttling Nightmare
Carbonite sounds awesome, and this MSP Today reporter has used it for years. But I have meager backup needs as I really just have documents, not gigs and gigs of media.
11/20/2013

HP Public Cloud has Catalog to Guide Choice and Deployment
HP may not be the world's biggest cloud player, but it still has a rather massive footprint in the sky. And its burgeoning OpenStack-based HP Public Cloud just got easier to navigate.
11/20/2013

Mobile Explosion a Headache for IT and MSPs Alike
If you look around your belt or pocketbook you understand as much as anyone how fast mobile is growing. Chances are there is at least a smartphone if not a tablet on or near your person. Your work machine is likely a laptop, which means it delivers c…
11/20/2013

TriCore Tries Hand at IaaS
The IaaS market may be thoroughly dominated by AWS, but it isn't for want of competitors trying, and new ones keep coming in to give it a shot. Take TriCore Solutions, for instance. The application management concern this week took the wraps off TriC…
11/19/2013

MICROS Appoints Jay Upchurch Senior VP of Global Hosting and SaaS
To help meet the increasing worldwide demand for hosting and SaaS services, information technology solution provider MICROS Systems recently named Jay Upchurch, a technology executive with more than 14 years of experience, the chief information offic…
11/19/2013

Cloud Broker Adds Management, Inks Exclusive with AWS
Amazon AWS is picking up third parties like a mother of ten buys groceries -- the AWS bag is full if not bursting. Latest case in point is Cloud Manager, Inc. which claims it is the first broker of cloud services to also have a management solution th…
11/19/2013

CenturyLink Makes Massive Cloud Push with Tier 3 Acquisition
CenturyLink, Inc. made a major cloud and infrastructure-as-a-service (IaaS) push today with the acquisition of Tier 3. The company's IaaS, PaaS and cloud management offerings along with its roadmap and vision have been folded into CenturyLink to form…
11/19/2013

U.S. Real Estate Company Using Masergy Cloud Communications Solutions to Support Rapid Growth
A U.S. real estate company is using cloud communications solutions from Masergy Communications, Inc. to support new market opportunities and business growth. The company announced that American Homes 4 Rent is taking advantage of a flexible cloud sol…
11/19/2013

Education Market Ripe for MSP Picking
The primary and secondary school market, despite budget woes, can be a great place for savvy MSPs. These schools have their hands full with curriculum, administration, parents and a diverse set of students.
11/19/2013

The New Age of Wireless is Completely Managed, WiFi Partners Say
WiFi is far easier to install and expand than wired networks. But anyone who just has a home router knows these nets aren't always so simple to manage. So imagine you are a school system with hundreds of users and dozens of routers. Is the math teach…
11/18/2013

Cloud Computing Comparative Service Reveals What Companies are Actually Looking For
With all of the headlines about the cloud it is extremely difficult for enterprises looking for a solution to get a comparative view of the myriad of offers on the market. Start-up CloudScreener.com, a free cloud computing diagnosis and comparison se…
11/18/2013

Managed Service Provider Week in Review
Strategic partnerships once again dominated the managed services and cloud landscape this week. MSPs, IaaS players and tech solutions providers alike drew sides, formed alliances and integrated offerings to strengthen their solutions and their positi…
11/16/2013

Amazon re:Invents Itself with Desktop, Streaming Services
This week Amazon invited thousands of its closest partners and customers to Las Vegas for its annual re:Invent event. Third parties made lots of news (and hopefully lots of contacts), while Amazon itself had plenty to say.
11/15/2013

N-able Gains StorageCraft Hooks
N-able, now known as N-able by SolarWinds (rolls right off the tongue, eh?) after being bought, is broadening its reach to include disaster recovery from StorageCraft. The partnership is typical of leading MSP vendors, especially those with remote mo…
11/15/2013

Dell SecureWorks Locks Down Virtual, Physical and Cloud Servers
Dell SecureWorks broadened its array of services this week with Service Protection Services, which leverages technology from Trend Micro to batten down the hatches on virtual, physical and cloud servers. Many shops, and certainly service providers, l…
11/15/2013

OpenDNS and ConnectWise Integrate Security Management Services on PSA Platform for MSPs
OpenDNS and ConnectWise have teamed up on security management services for managed service providers (MSPs). The OpenDNS Umbrella for MSPs service has been integrated with ConnectWise service management software, tailored to MSPs, VARs, ISVs and IT s…
11/15/2013

OpenDNS Hooks with ConnectWise, Loads up with Sherpa
OpenDNS made two big partner moves this week, integrating its Umbrella cloud security tool with ConnectWise and nabbing MySherpa as a new MSP partner. ConnectWise all year has been forging partnerships, and this week was no exception, striking the de…
11/15/2013

Kaseya Buys Office 365 Tool, Gains 1 Million Seats
Kaseya's buying spree has netted the company 1 million Microsoft Office 365 e-mail seats, the firm announced yesterday. Kaseya entered this ecosystem last month when it bought Microsoft partner 365 Command, which offered a management tool with the sa…
11/15/2013

Glintt Using AccelOps Platform to Expand to MSP Space
Portuguese service provider Glintt is making a play in the MSP space and has chosen the AccelOps platform to launch its new operations. The company is using the analytics-driven IT operations management platform to gain insight into the impact securi…
11/14/2013

AVG Crashes Hot and Crowded Cloud Backup Party
If all this MSP Today reporter covered was new cloud backup tools, he would still be a terribly busy man. And these providers are both large and small - and everything in between.
11/14/2013

Asigra Lends MSPs a Helping Configuration Hand
Asigra made waves earlier this year when it moved away from usage or TB-based backup pricing, setting off a flurry of competitive pricing activity. Now all cloud backup providers are getting aggressive, fighting over how little they can charge. But M…
11/14/2013

IaaS Provider Unitas Global Partners with Equinix on Data Center Cloud and Managed Services
IaaS provider Unitas Global has partnered with data center powerhouse Equinix in a deal that will enable Unitas to offer fully managed IT solutions. As an Equinix Solution Partner, Unitas will provide its private cloud and managed services to custome…
11/14/2013

Gridstore Snags New Optimized Storage Client
Storage optimization vendor Gridstore is driving into software-defined storage--and new customer empowerment through Technology & Education (ETTE) is going along for the ride. Gridstore has a two-fold value proposition. On the one hand it claims it …
11/14/2013

Xerox Streamlines MPS Approach with Refined Approach and Expanded Solutions
Xerox, long a market leader in the managed print services (MPS) space, has revised its managed print and document services strategy to offer a more refined process that provides better efficiencies to customers.
11/14/2013

MSP Amdocs Expands Relationship with Finnish Service Provider Elisa through 2018
Amdocs and Elisa have extended their managed services relationship through 2018, the companies announced. Amdocs will manage the IT systems for Elisa, a Finnish provider of wireless, wireline, broadband and cable services, across multiple business li…
11/13/2013

AWS Ecosystem Huge and Getting Bigger with New Programs
Microsoft made many of its billions off the backs of its massive ecosystem of ISVs and channel partners. Decades after the Microsoft ecosystem emerged, Amazon is stealing a page from the Redmond playbook and welcoming developers and service providers…
11/13/2013

ARC Document Solutions Named in Gartner Magic Quadrant for Managed Print Services
ARC Document Solutions Inc. has been named in Gartner's Magic Quadrant for Managed Print Services Worldwide for the third year in a row. The company, a provider of managed document solutions geared toward the architecture, engineering and constructio…
11/13/2013

Huawei Touts New Cloud Fabric, Joins Hands with Microsoft
Huawei is a massive information and communications technology (ICT) company that many in the U.S. have never heard of. The company hopes to change all that with a new open cloud fabric and ambitious plans for an ecosystem to support it. At the same t…
11/13/2013

Abutaleb to Take Over as mindSHIFT CEO at the Beginning of 2014
Best Buy confirmed recently that Mona Abutaleb will take over as the mindSHIFT CEO following the retirement of Paul Chisholm at the end of this year. Abutaleb is currently president and COO of mindSHIFT, a cloud service provider that Best Buy acquire…
11/13/2013

LabTech and Webroot Team Up to Integrate Endpoint Security into RMM Platform
LabTech Software and Webroot have teamed up in an effort to integrate their solutions and make deployment and management of endpoint security solutions on the LabTech remote monitoring and management (RMM) platform easier.
11/12/2013

OnApp Releases Latest Version of IaaS Platform with New Server Support Features
The new version of OnApp's infrastructure-as-a-service (IaaS) platform, geared toward MSPs, hosting companies and telcos, is now generally available. OnApp v3.1 is being provided as a free upgrade for existing customers, and includes a number of new …
11/12/2013

Network Managed Services a Slow Moving, Three-Horse Race
If you pitch a startup plan to investors around network managed services, you better have a pretty good angle. According to ABI Research, three vendors including Ericsson, Huawei and Nokia, own 80 percent of the market.
11/12/2013

MSP eHosting DataFort Extends DR and Business Continuity Contract with Dubai Financial Market
MSP eHosting DataFort (eHDF) has extended its contract with the Dubai Financial Market (DFM). The company announced DFM has renewed its contract for IT hosting services with eHDF based on the service provider's consistent performance in the areas of …
11/11/2013

SDN on the Cheap
Software Defined Networking (SDN) is a complex and ambitious technology that replaces physical and hard wired network connections with a full layer of virtualization. Sounds expensive? Two-year-old Startup Pertino says it doesn't have to be, provided…
11/11/2013

Big Blue Gets Huge Federal Cloud Endorsement
If you think it's hard to sell to businesses, just try making it through the federal bureaucracy and get to an actual signed contract. On the cloud front, the U.S. federal government, while pushing for its use, has put up myriad barriers. That's beca…
11/11/2013

Managed Service Provider Week in Review
Infrastructure-as-a-Service (IaaS) is on fire, or specifically Amazon Web Services (AWS). While AWS has dominated the infrastructure landscape for years, its momentum isn't slowing down and a variety of IaaS announcements related to AWS made headline…
11/08/2013

eTERA Offers Managed eDiscovery and Litigation Consulting Services
eTERA Consulting has expanded its eDiscovery program by adding managed services for its law firm clients. The company offers the Opti1mum One end-to-end eDiscovery program as well as litigation consulting services.
11/08/2013

Managed EDI the Best Way to Interchange
Electronic Data Interchange (EDI) has been around for decades. It offered great integration, but could be a bear to manage, operate and set up. Managed EDI solves many of these problems, and vendor Data Interchange (now here's a name that matches wha…
11/08/2013

MSPs Keep Buying MSPs
Earlier this year, vendors serving the MSP market were buying remote monitoring and management (RMM) companies like groceries before a blizzard. More recently, MSPs have been busy buying other MSPs.
11/08/2013

With Third Parties in Tow, The Cloud is Amazon's Game to Lose
With a big show coming up, Amazon AWS third-party partners are lining up to get their news out in advance. AWS: reinvent is happening next week in Las Vegas, and by all indications it could be a barnburner.
11/08/2013

IT Spending Glass Half Full
After a painful and prolonged recession, IT budgets are starting to loosen like a Thanksgiving belt. That at least according to TEKsystems, which should know a thing or two about IT demand, as it serves the staffing market. If IT shops need staff, th…
11/08/2013

TW Telecom Continues Relentless Expansion
Tw telecom had another busy week, announcing another major expansion and its latest quarterlies where it brought in over $393 million but lost $9.4 million in the process. On the expansion front, the managed service provider will build out metro fibe…
11/07/2013

MDM Market Welcomes GFI MAX, Vendor Explains Strategy
GFI MAX has been steadily broadening its portfolio. Earlier this year it jumped into backup and restore, and just recent leapt into the Mobile Device Management (MDM) fray with a new service built expressly for MSPs.
11/07/2013

MDM Market Welcomes GFI MAX, Vendor Explains Strategy
GFI MAX has been steadily broadening its portfolio. Earlier this year it jumped into backup and restore, and just recent leapt into the Mobile Device Management (MDM) fray with a new service built expressly for MSPs.
11/07/2013

BUMI Loves Backup So Much It Launched Three New Services
New York-based BUMI - short for Backup My Info!, this week took the wraps off no fewer than three new services aimed at protecting SMBs.
11/07/2013

Pivotal Joins Xtium Partner Program to Offer Cloud-Based Backup and Managed Services
MSP Pivotal Technologies group has partnered with Xtium, Inc., a provider of managed cloud hosting and online backup and virtual disaster recovery services. Pivotal has joined the company's partner program and is offering Xtium's cloud-based solution…
11/07/2013

Microsoft Steadily Adding Enterprise Features to Azure in Bid to Take on AWS
There is no doubt that Amazon Web Services (AWS) dominates the infrastructure-as-a-service (IaaS) space and has been a leader for years. Companies are continuously scrambling to partner with Amazon and AWS has announced some big-name partnerships rec…
11/07/2013

Weapons Added to Total Defense in the Cloud Arsenal
MSPs looking for cloud security to offer customers have a new choice in the latest release from Total Defense. Dubbed Total Defense for Business, the new rev boasts boosted analytics to drive deeper real-time visibility. Total Defense, now over two d…
11/07/2013

SolarWinds Invests in AppNeta with Plans to Combine Cloud-Based APM and Infrastructure Management
AppNeta and SolarWinds have teamed up in an effort to connect IT infrastructure to application delivery, with the goal of improving the performance and value of business applications. The partnership will expand AppNeta's cloud-based application perf…
11/06/2013

Kodak Selects ePlus For Three-Year Managed Services and Staffing Contract
A new managed services and staffing agreement has been announced between ePlus Technology, Inc. and Kodak. The MSP has been chosen by Kodak for a 36-month contract that has the company implementing a more flexible service solution better aligned to K…
11/06/2013

ManageEngine Releases Custom Application Platform for SaaS Help Desk Management Solution
ManageEngine has announced a custom application platform for its SaaS ITIL-ready help desk solution featuring integrated asset management. The new online platform works with the company's ServiceDesk Plus On-Demand SaaS offering and is designed to le…
11/06/2013

Intronis Helps MSPs Master HIPAA
On Halloween, Intronis told MSPs there is no need to fear HIPAA. In fact, those that master the ins and outs can sell more effectively to healthcare and related firms.
11/06/2013

Mobile Device Management Welcomes GFI MAX to the Fray
GFI MAX long ago identified the need for MDM and a recent survey drove that point home. According to a survey of GFI MAX customers, less than a third, just 28 percent, are today making money from mobile device support.
11/06/2013

SHI Launches Cloud Marketplace to Offer Single Portal for IaaS and Cloud Services
SHI International Corp. has created a new online portal to bring together customers and help them manage a variety of infrastructure-as-a-service (IaaS) solutions from cloud service providers. The company unveiled its new SHI Cloud Marketplace to cre…
11/06/2013

Facility Service Provider ISS Integrates Cloud BaaS from Canopy through Expanded Partnership
Canopy and ISS have expanded their cloud services partnership for nine years, the companies announced. Canopy is an Atos company and Atos is already providing data center services and user support to ISS, a global facility service provider. The expan…
11/06/2013

Unitrends Joins Kaseya in Getting a Huge Venture Cash Infusion
Insight Venture Partners is more than an investment shop; it is increasingly becoming a huge IT service provider. Insight just invested a major amount in an amount backup firm Unitrends.
11/05/2013

Intigua is Latest Company to Support AWS with New Virtualized Cloud Management Module
Intigua, a company that offers virtualized management for private and public clouds, is supporting Amazon Web Services (AWS). The company has announced the Intigua AWS Management Module, which extends its Intigua 2.0 automation platform in support of…
11/05/2013

AWS Ecosystem on Fire as AFORE Launches Security Tool
According to Gartner, Amazon AWS has five times the raw compute capacity as all of its rivals put together, at least the rivals the research company tracked in a recent report.
11/05/2013

Citrix Channel Swelling with IT Services Partners
Citrix' service provider channel grew by two as OneNeck IT Services and Digicel this week were both announced as partners.
11/05/2013

Open Text Writes Cloud Integration Ticket with GXS Buy
Enterprise Information Management (EIM) player Open Text Corp. just bought its way into the B2B cloud integration market with the $1.65 billion takeover of GXS Group.
11/05/2013

Who is the Hostest with the Mostest?
When it comes to Web hosting, Threehosts.com thinks it knows a thing or three. Sticking with that theme, the organization looked at Heroku, Linode and Rackspace and found three very different approaches. The main criteria were security, pricing, cust…
11/05/2013

AT&T Government Solutions Appoints New VP of Technology
A new vice president of technology has been appointed at AT&T's Government Solutions division. Chris Smith, a former chief information officer for the U.S. Department of Agriculture (USDA) is now working for AT&T.
11/04/2013

MegaPath Expands Managed Broadband, Security Services to Sunshine Gas Locations
Additional Sunshine Gas Distributors locations will now benefit from a variety of managed services. MSP MegaPath Corporation is extending its relationship with the company and will deliver broadband, MPLS, wireless failover and managed security servi…
11/04/2013

Cloudyn Makes MSP Costing and Sales Easier
Israeli-based Cloudyn has a brand new platform just for MSPs. Cloudyn MSP helps partners figure out costing and profit margins for their customers.
11/04/2013

SolarWinds Reaches Out to Android, iOS
The ever growing SolarWinds (it did buy N-able for $120 million) is now reaching out more fully to iOS 7 and Android devices. The company's DameWare Remote Support, which already supported Windows, Linux and the Mac, now has greater mobile coverage a…
11/04/2013

Managed Service Provider Week in Review
When it comes to managed services, who you partner with is just as important as what you are offering. Companies are increasingly joining forces to take advantage of one another's strengths, and this week brought a variety of key partner announcement…
11/02/2013

Pongo Extends Managed Cloud Services Contract with Xand
Pongo is using the custom suite of xCloud solutions from Xand for virtualized infrastructure. Offerings include servers, storage, security, databases, network and operating systems and the solutions are teamed with traditional colocation services fro…
11/01/2013

iomart Expands UK Cloud, Colocation Services as part of G-Cloud 4 Initiative
iomart Group is expanding its cloud and colocation hosting offerings for the U.K. public sector. The service provider was chosen to take part in G-Cloud 4, the fourth version of the pre-approved group of cloud ICT suppliers serving the U.K. governmen…
11/01/2013

Buyout Mania Reaches Cloud as CSC Strikes Another Deal
Hot on the heels of its acquisition of Infochimps, CSC announced this week it is snapping up cloud management concern ServiceMesh, as it hopes to move its IT and professional services customers onto new cloud platforms.
11/01/2013

Daisy Group Acquires Indecs in Managed Services Deal Valued at Nearly $29 Million
U.K. managed service provider (MSP) Daisy Group, which specializes in unified communications and telephony solutions, has acquired Indecs Computer Services Limited and Indecs Computers in a bid to expand its business. The transaction is valued at clo…
10/31/2013

Cloud File Sharing and Data Protection for Distributed Workforces
It is no secret that one of the biggest challenges IT departments are facing today, given the immutable trends of virtualization, the cloud and mobility that are transforming the workplace into an increasingly distributed one, is how to assure data a…
10/31/2013

Cleversafe Says Unlimited Storage Now an Even Smarter Move
In fact, Cleversafe was intelligent enough to hook up with data center services company Datatility and together the two built Hydra Cloud. As with the multi-headed Lernaean Hydra from Greek mythology, this cloud is multi-functional.
10/31/2013

ManageEngine Boosts ServiceDesk
Much of what ManageEngine does is make sure IT infrastructure is running optimally, including applications, desktops, networks and servers.
10/31/2013

Business Intelligence Viewed Through Shiny New Dashboard
Making sense of business intelligence is often best done through a dashboard. Here you can get high level views of trends and dive down into the deeper details. ConnectSMART thinks about this all the time, and this week it released its latest dashboa…
10/30/2013

Quality First-level Responders Are Key when Choosing a Service Desk Provider
A technical service desk can be a huge asset to any organization, but not all service desk providers are created equal. Two important factors must be considered when choosing a provider to ensure incidents are solved as quickly and efficiently as pos…
10/30/2013

European MSP Cegeka Uses IBM FlashSystem to Speed Cloud Offerings
For European MSP Cegeka, being able to provide quick and easy access to the cloud is of primary importance. The company has chosen storage virtualization and Flash technologies from IBM to improve efficiencies and better serve its customers in Belgiu…
10/30/2013

dotcloud Changes Name to Docker; Continues to Offer PaaS
A company that has made its mark by creating a new approach to containerizing applications has officially changed its name. dotCloud, Inc., which launched the Docker project in March, has now become Docker, Inc.
10/30/2013

MSP Lincoln Computer Services Teams up with Cogent Growth Partners to Expand Business
Managed service provider (MSP) Lincoln Computer Services is getting set to beef up with a new strategy for strategic acquisitions and growth. The greater NYC-based company, which has undergone 100 percent growth during the past three years, has retai…
10/30/2013

File Sharing Vendor Egnyte Promises Enterprises Big, Bold and Highly Secure BYOD Environments
Egnyte's technology focuses on providing the speed and security of local storage with the accessibility of the cloud. Users can easily store, share, access and backup files, while enterprise IT retains centralized administration and control over all …
10/30/2013

MDM Gets Reshaped on the CodeLathe
There are more than a few file sync and share vendors, and probably even more companies involved in mobile device management (MDM). CodeLathe today finds itself in both camps.
10/29/2013

AccelOps Snags Two Partners in One Week
When Referentia decided to offer a new line of managed security services, it didn't want to go it alone. After all, building something from scratch takes far longer than using existing and proven building blocks.
10/29/2013

Quantum Partner Program Enables MSPs and VARs to Offer Cloud BaaS Solutions
MSPs and VARs will now have some help expanding their cloud service portfolios. Quantum Corp. has announced a new program enabling service providers to sell cloud backup-as-a-service (BaaS) solutions powered by Quantum's virtual deduplication applian…
10/29/2013

Managed Service Provider Week in Review
It's all about the partners you choose and the alliances you forge in the managed services and cloud computing arena. This week's headlines showed who is playing on whose team as a strategic buyout and several key partnerships were announced.
10/26/2013

Office 365 Ecosystem Flourishes with Kaseya Buy
If Microsoft is reinventing itself around the cloud, arguably, its most important product is Office 365. A lesser effort, Windows Azure, is a platform for new and migrated apps, so it doesn't really replace anything on the Microsoft product list dire…
10/25/2013

MSP Rage Frameworks Receives Investment from Kayne Partners to Grow BPA and Big Data Analytics Offerings
The patented LiveBPA engine from Rage helps customers accelerate their time to market and also dynamically scale technology costs effectively to meet changing business needs. It relies on a metadata driven service oriented architecture to implement b…
10/25/2013

ITSONNET Chooses Flexiant Cloud Orchestrator to Manage Customer Cloud Usage and Costs
ITSONNET, a global MSP, has chosen the Flexiant Cloud Orchestrator as a cloud management tool. The company is using the solution to give its customers control over cloud computing usage and costs as well as to deliver unique features to the vertical …
10/24/2013

Virtustream and Intel Partner on Managed Service for Big Data Analytics
A new big data analytics managed services partnership has been announced. Infrastructure-as-a-Service (IaaS) provider Virtustream has teamed up with Intel to offer the HANA-Hadoop Managed Service for big data analytics.
10/24/2013

Rage Frameworks Thrilled with Private Equity Helping Hand
MSP Rage Frameworks, Inc. is all about big data and business process automation (BPA). Now a major business is in the process of lending a hand, hoping to help Rage to grow.
10/24/2013

SharePoint Market Consolidation in the Offing?
We've seen tons of consolidation amongst MSPs. Now it seems that SharePoint-focused companies are getting together, as well.
10/24/2013

MSP Data Foundry Teams with Digital Realty Trust as Preferred Network Partner in Austin
Data Foundry also provides disaster recovery services and global data center colocation solutions. Customers at Digital Realty's Metro Center campus may now access Data Foundry's network capabilities along with 17 telecom carriers through the partner…
10/24/2013

Managed Security Market Booming
For years, the big fear of the cloud was security. Fear clearly drives buying and this apprehension is helping move the security market to new heights. Infonetics Research says the managed security market will exceed $9 billion by 2017, this accordin…
10/24/2013

MSP Acquisition Action Reaches Canada
In the United States, MSPs are almost as busy buying each other as they are building new services.
10/23/2013

Equinix Data Center Customers May Access AWS in Six Key Global Markets through Expanded Partnership
Amazon Web Services (AWS) and Equinix, Inc. have strengthened their partnership with new connectivity options for Equinix International Business Exchange (IBX) data centers. AWS Direct Connect now has expanded connectivity options at Equinix data cen…
10/23/2013

Artisan Paints Rosy Protection Picture for NetApp Users
Artisan Infrastructure is a major player in the Infrastructure-as-a-Service (IaaS) market, offering its services as a wholesaler. Now it has a new avenue of sales. Arrow Electronics has agreed to use the Artisan IaaS to protect NetApp customers' data…
10/23/2013

Dell, OnApp Offer Ready to Roll Clouds for Service Providers
The beauty of the cloud for customers is you just buy a service, and use it. Should be very little fuss or muss.
10/22/2013

File Sync and Share Turns on MSP Afterburners
The best known file sync and share tools are the freebies and the cheapies, clearly not ready for business prime time. Would you trust your company's data to SkyDrive and the free Google Docs? We thought not.
10/22/2013

Travis County Chooses CyrusOne's Austin Colocation Facility to House Production Environment
Colocations and cloud hosting provider CyrusOne has snagged a large municipal customer at its newest Austin, Texas data center. Travis County Information Technology Services (ITS), which supports 43 county departments and 20 lines of business, has ch…
10/22/2013

EarthLink Launches Private Cloud Hosting Service
In a move meant to inspire cloud confidence among its customers, EarthLink has announced its new Private Cloud Hosting service. The company is striving to meet the needs of businesses that wish to virtualize while retaining control and management of …
10/22/2013

Management and Ongoing Operation are Crucial Factors of Upgrading Your SPM Platform
When it comes to migrating to a next-generation sales performance management (SPM) platform, all too often the emphasis is placed on the actual migration and configuration of the platform. In the meantime, not enough attention is placed on how the pl…
10/22/2013

Halcyon Updates Reporting Solution for MSPs in Support of Cross-Platform Environments
Halcyon Software has updated its reporting solution to support AIX and Linux platforms, as well as IBM and Windows. The company unveiled its Advanced Reporting Suite V9, geared toward managed service providers (MSPs) and large corporate data centers.
10/22/2013

ExaGrid Pushed Backup Appliance Envelope
The MSP storage market may grab most of the attention through pure cloud services, but on-premises gear, particularly easy-to-handle appliances, are still of critical importance.
10/21/2013

The MSP Staffing Market Sells Deeper Expertise
Many think of MSPs as selling purely technical solutions, combining services with support and management. But MSPs these days are called on to do far more and to serve a more sophisticated and demanding audience.
10/21/2013

eHDF Observes Increasing Demand for Cloud and Managed Hosting Solutions
Customer demand for cloud services and managed hosting solutions is on the rise, according to eHosting DataFort (eHDF). The company, a cloud and managed services provider (MSP) that also offers disaster recovery and business continuity solutions, has…
10/21/2013

Managed Service Provider Week in Review
It's all about the partners you choose and the alliances you forge in the managed services and cloud computing arena. This week's headlines showed who is playing on whose team as a strategic buyout and several key partnerships were announced.
10/19/2013

independenceIT Powers Trio that Drives Virtual Desktops
independenceIT (iIT) has been on a Partner tear, and this week is no exception as it joined forces with Globalworx and SaskTel to broaden the reach of its virtual desktop tools deep into Canada.
10/18/2013

StorageCraft Touts One-Stop Backup and DR Shop
StorageCraft now not only offers cloud backup, but thanks to a deal with Advanced Backup Solutions (ABS), it has disaster recovery as well.
10/18/2013

Hitachi Announces Slew of New Private Cloud Services and Portfolio Enhancements
Hitachi Data Systems Corporation (HDS) recently announced new private cloud services geared toward helping customers get more from the cloud. The company, a subsidiary of Hitachi, Ltd., also announced portfolio enhancements designed to give clients f…
10/17/2013

Gartner Shines Crystal Ball, But Why Should We Believe It?
Gartner is known for making tons of predictions, not all of them right (of course to some extent that is the nature of prediction).
10/17/2013

A Road Map for Healthcare Software Developers Moving to SaaS
The Software-as-a-Service (SaaS) market has taken off this year, doubling over the past six months alone, according to 451 Research. Delivering solutions "as a service" offers benefits to managed service providers (MSPs) and customers alike.
10/17/2013

Quad Play Provider SBC Chooses MTS for MVNE Solution
A new managed services and cloud contract has been announced between Mer Telemanagement Solutions Ltd. (MTS) and SBC Communications, LLC. The three-year agreement has SBC selecting the MTS Mobile Virtual Network Enabler (MVNE) solution as a service p…
10/17/2013

Federal IT Spending Plummets Amid Gov't Shutdown - Cloud Computing the Lone Bright Spot
With some estimates putting the cost of the U.S. federal government shutdown at $24 billion, lawmakers are going to be scrambling for ways to cut costs. And federal IT spending is a prime target, since it is already on the decline, according to a new…
10/17/2013

MSP CITYTECH Achieves AWS Competency Designation
Amazon Web Services (AWS) has led the cloud infrastructure-as-a-service (IaaS) space for the last couple of years, with Gartner naming AWS the overwhelmingly dominant vendor in sector in its Magic Quadrant report.
10/17/2013

North America is Leading the Way for Cloud Adoption
When it comes to embracing and advocating for the cloud, North American businesses are leading the way. A new study from NTT Com Security finds that 87 percent of organizations surveyed have moved or are planning to move a majority of their data and …
10/17/2013

VDI Market Not Shy on Choice
On the heels of VMware buying Desktone, Virtual Bridges rolled out a new version of its VDI tool. Like Desktone, Virtual Bridges aims its VDI tool at service providers such as MSPs as well as enterprises and, like Desktone, comes with strong, built-i…
10/16/2013

OpenStack on Enterprise Cloud Roll
When it comes to infrastructure as a service (IaaS) platforms, OpenStack is on a roll, as just this week comes a report that most enterprises, a full 84 percent, plan to use OpenStack and that F5 just joined the OpenStack Foundation as a sponsor.
10/15/2013

VMware Goes After Citrix with Desktone Buy
VMware clearly rules the server virtualization roost, but it can't say the same thing for VDI and desktop as a service (DaaS). Here, Citrix has the same kind of footprint that VMware has in servers.
10/15/2013

Service Providers Fear Government Gridlock Hurts Demand
As if the economy isn't tough enough on MSPs and other service providers, now U.S. government gridlock is further threatening IT spending, or so finds CompTIA, an organization that represents channel partners of all shapes and sizes.
10/15/2013

ForgeRock Solution Powers New Salesforce Identity Connect Offering
A brand new deal has been forged via a unique new OEM partnership for salesforce.com. ForgeRock Inc., a provider of open source identity and access management (IAM) solutions, has teamed with salesforce.com to create the new Salesforce Identity Conne…
10/15/2013

LogMeIn Sees Partnership as a Continuum
Continuum is only two years old, but this young MSP provider has an exclusive and apparently highly successful partnership with LogMeIn.
10/14/2013

On-Premise Versus Cloud Security: The Case for a Hybrid Solution
IT and Security Executives are settling into a new reality. The Cloud is here to stay. Everywhere you turn, the advantages of cloud are being touted - to such an extent that you could be forgiven for thinking that on-premise solutions are obsolete.
10/14/2013

A New Way for VARs to Build Cloud Service Revenue
The world is changing, and for VARs to stay relevant they need new revenue models, most of which are driven by the cloud.
10/14/2013

Amazon Offers Startups Helping Cloud Hand
Talk to any venture capitalists and they'll tell you that virtually every startup they pour money into bases their computing infrastructure on the cloud. It is the fastest way to get up and running and lets the startup focus on inventing new technolo…
10/14/2013

Managed Service Provider Week in Review
This week's managed services news had a decidedly global flavor. The headlines were peppered with major contract and expansion announcements from around the world as new and established companies grow their presence in emerging markets.
10/12/2013

The Evolution of MSPs Points to the Cloud
Managed service providers (MSPs) have had many names and have worn many hats throughout the history of technology. They are generally defined as outsourced technology companies that play a major role in driving the adoption of the latest products and…
10/11/2013

Tech Data Forges Partnerships to Further Collaborative Cloud Plans
Tech Data's recent partnership announcement with Collab9 was just the tip of the iceberg in the company's master vision of offering a variety of cloud solutions. Since developing its TDCloud business unit, the company has sought to bring together clo…
10/10/2013

ComputerSupport.com Offers AWS for Cloud Services, Management Portfolio
ComputerSupport.com has added Amazon Web Services (AWS) as an option for customers using its cloud services and management portfolio. The move is geared toward serving companies in the biotech and financial industries as well as other sectors with wo…
10/10/2013

Masergy Expands Marketplace to Help Partners Deploy Cloud Services
Masergy Communications Inc. is putting more focus on cloud services with the announcement that it has expanded its Masergy Marketplace. The company, which specializes in managed networking services and cloud communications, offers the Marketplace to …
10/10/2013

Ricoh Canada Partners with CTERA to Offer Cloud Backup & Recovery Services
Backup and recovery services are becoming an important staple in managed service provider (MSP) portfolios. Ricoh Canada Inc. this and has added RCloud Services: Backup & Recovery to its suite of cloud offerings, powered by CTERA's cloud storage plat…
10/09/2013

LINX Enters North American Market with CoreSite for Peering Exchange
The London Internet Exchange (LINX) has selected CoreSite Realty Corporation for its first North American peering exchange, LINX NoVA. The group chose CoreSite's cloud-enabled northern Virginia data center campus for the deployment, which will enhanc…
10/09/2013

ViaWest Reveals New Regional VP, GM of its Forthcoming Minneapolis Data Center
On Oct. 3, ViaWest, a colocation provider in North America with 24 data centers providing colocation, managed-hosting and cloud services to business of all sizes nationwide, announced the appointment of Todd Meester as its regional vice president and…
10/08/2013

Hughes Communications India Reports Close to $25M in Orders, Plans for Growth
MSP Hughes Communications India Limited (HCIL) has had a stellar year so far. The company, a subsidiary of broadband satellite networks and services provider Hughes Network Systems LLC, said it had received close to $25 million in orders in the first…
10/08/2013

AVG RMM Platform Now Offers Agentless Management, Enhanced Mac Support
The AVG Managed Workplace 2013 RMM platform now offers enhanced support for Mac OS environments. The solution, from AVG Technologies N.V., provides agentless iOS management for Mac OS X devices, including iPads and iPhones.
10/08/2013

N-able Claims to Have Secret to MSP Success
Last week MSP Today discussed the fact that managed service providers don't always know as much about business, sales especially, as they do technology. The advice was to fine tune MSP sales techniques.
10/07/2013

Datapipe Recognized as One of the 50 Fastest Growing Companies in NJ
Managed services and infrastructure provider Datapipe has been named one of the 50 fastest growing companies in New Jersey. The company was awarded for growing to at least $500,000 and for achieving revenue growth during the three-year period between…
10/07/2013

DRaaS Best Practices, Courtesy of Logicalis
IT shops today are confronted with an insane array of cloud storage backup, and disaster recovery services. So how do you choose the right one, and make sure whatever you acquire will work for your business?
10/07/2013

BridgePoint Celebrates Nine Years of Existence
Managed Service Provider (MSP) and IT firm BridgePoint has managed to forge itself quite a resume in those particular sectors.
10/07/2013

Orange Business Services Announces Multi-Million-Dollar Contract Renewal in Middle East
Orange Business Services has announced a three-year, multi-million-dollar contract renewal to provide managed services to MAF-Carrefour Hypermarkets. The company, which is involved in the Middle East retail sector, has been an Orange customer for fiv…
10/07/2013

Managed Service Provider Week in Review
If there was any doubt about the money pouring into and out of the MSP and cloud space, then this week's wheelings and dealings should put it to rest. Major funding announcements, acquisitions and company and product launches dotted the headlines in …
10/05/2013

Dell MSP Arm Gets Gartner Thumbs Up
Server and PC giant Dell bought its way into the managed security space when it shelled out a fair bit of coin to buy SecureWorks, now known as Dell SecureWorks.
10/03/2013

Is Your Hard Drive the New Cloud?
When we think of the cloud, we imagine our data and apps floating in the ether. When Western Digital thinks of the cloud, it conjures up a good old fashioned hard drive.
10/03/2013