3Phase Makes the Switch: Ooma AirDial Replaces Legacy POTS for Reliable Elevator Communication

In the past, we have written about Ooma’s turnkey replacement for copper-wire plain old telephone service, or POTS, lines: Ooma AirDial.

We’ve seen the likes of Prologis, a real estate investment trust that owns, develops, operates and maintains logistics facilities, offer Ooma telecommunications services, including AirDial, through Prologis’ Essentials platform. Viking Electronics, which designs and manufactures security and communications products in the U.S., also recommended Oooma AirDial following extensive testing.

But what exactly is Ooma AirDial?

To best summarize it, Ooma AirDial provides turnkey replacement for copper-wire POTS lines used by mission-critical equipment. These include fire alarm panels, building entry systems, burglar alarms and industrial controls, in addition to elevator phones. 

AirDial combines a base station with virtual analog phone service and a data connection through a wireless network, along with online remote management across multiple accounts that reduces expensive on-site visits and lowers incident response time.

Now, in more recent news, Ooma announced that 3Phase, an independent elevator service company maintaining 28,000 elevators nationwide, selected Ooma AirDial as the exclusive POTS replacement solution to recommend to its customers.

In the announcement, 3Phase stated that its customers failed annual elevator inspections when the POTS lines supporting in-car emergency phones were out of service. Legacy carriers, who are eager to get out of the business of providing POTS, also hiked their prices, which shocked customers. This prompted 3Phase to seek a POTS replacement solution.

“One customer just told us they’re paying $1,200 a month for a single POTS line and $800 for a second line,” said Jeff Sprosty, Vice President of Sales for 3Phase.

It’s because of situations like that 3Phase wants to bring in Ooma AirDial and have it stocked throughout service centers. 3Phase also wants its technicians trained on installation, so, as Sprosty said, “3Phase can deliver immediate relief for customers burdened with overpriced and unreliable POTS lines.”

“We’ll help 3Phase relieve the POTS pain point for their customers, who don’t always realize they can save money and increase reliability for their elevator phones with Ooma AirDial,” said Rob Ferrer, Senior Vice President of Business Sales at Ooma.