Whitepaper Library

CustomerZone360 offers this extensive library to help you productively perform research and analysis. Using simplified search criteria, this archive puts actionable, relevant information about communications and technology at your fingertips.

If you are interested in contributing your White Paper into the CustomerZone360 White Paper Library, please contact us.

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Effective Remote Privileged Access for MSPs

ION Networks | 1/26/2021 8:47:12 AM

The massive rise in remote working fuelled by the COVID-19 pandemic has lead to an increased number of endpoints for MSPs to manage, while at the same time Cyber attacks on MSPs are escalating, so the need for secure privileged access has never been greater. This paper explores how secure endpoint management can be made simpler, while at the same time allowing MSPs to differentiate themselves in the sales process and generate additional revenue.

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A New Approach to Zero Trust Privileged User Access

ION Networks | 1/26/2021 8:42:03 AM

Our hyper-connected world is making traditional security perimeters increasingly vulnerable. The growth of cloud, mobile and virtualization are blurring security boundaries, IT departments are increasingly working remotely, and independent contractors, managed service providers, and freelancers all require privileged user access, leading to the perfect cyber security storm. This is creating huge opportunities for threat actors and cyber security threats to companies have never been greater.

This paper discusses:
• The risks presented by privileged user access, especially for MSPs
• What you should look for in a remote tool to access and manage your customers’ networks
• How to solve your remote privileged access needs, including how to use just one tool with all your customers

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IT Planning and Provisioning at the Speed of Business

Dell Expert Network | 1/14/2021 12:43:09 PM

Learn how Dell’s free workload placement decision platform, Live Optics, provides all the information planners need, removing the guess work from resource allocation and shortening the process from weeks or months to point-and-click speed. This gives MSPs an opportunity to build revenue-generating IT planning services that add value to clients.

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Solving the Top 3 Privileged User Access Problems

ION Networks | 11/17/2020 9:42:11 AM

The traditional security perimeters used by organizations are vulnerable, and fast-growing technologies like cloud, mobile and virtualization are blurring these boundaries. Cyber criminals know this and exploit any vulnerabilities to access lucrative data, such as customer identities, financial information, and personal data, especially vulnerabilities associated with privileged users. This whitepaper discusses the top 3 privileged user access challenges faced by Managed Service Providers (MSPs) and enterprises when dealing with secure remote access to critical network devices and systems for their privileged users (whether internal or external), including:

1. Remote access and management: How to achieve remote access and management that reduces the threat of a security breach without compromising productivity.
2. Time to service: How rapid, secure access can be achieved without limiting the level of service that can be delivered.
3. Ensuring compliance: How varied compliance needs such as SOX, NIST, IRS, PCI or HIPAA can be met.

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Data Growth and the MSP: Best Practices for Profitably Delivering Data Protection

Quest Data Protection | 10/30/2020 4:52:17 PM

Data growth is a major trend affecting organizations of all sizes, from small and medium-sized businesses (SMBs) to large enterprises. IDC’s Data Age 2025 Report: Digitization of the World from Edge to Core
predicts that data volumes will increase from 33 ZB in 2018 to 175 ZB by 2025. The firm also estimates that approximately half of the world’s data (49 percent) is already stored in the public cloud, and as data volumes rise over time, the amount of information stored in the cloud will continue to increase.

Managing this data growth is a top-of-mind issue for SMBs. In 2019, Techaisle surveyed small and medium sized firms to identify their top business issues, as well as pressing IT priorities and challenges. Respondents indicated that managing data growth is a top concern, outranking business continuity and data protection. The astronomical growth of information is making it difficult for all IT organizations, especially those inside SMBs, to handle data backup, protection, recovery and long-term retention. In response, many companies are turning to managed service providers (MSPs) for help.

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DELL EXPERT NETWORK CAN TURBOCHARGE YOUR MSP BUSINESS

Dell Expert Network | 10/21/2020 4:23:02 PM

Learn how Dell’s MSP support program can help turbocharge your MSP business. The Dell Expert Network is a one-stop shop that makes business engagement easier and helps you better serve your small business customers.

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Accelerating File Transfers

FileCatalyst | 9/21/2020 12:15:57 PM

The purpose of this white paper is to address key issues organizations encounter when using
legacy TCP-based file transfer tools. It will also outline several common file sharing methods,
and the issues inherent with each. FileCatalyst solutions are also outlined with details on how
they overcome issues surrounding slow file transfers.

This white paper concludes with unique scenarios that highlight the advantages of switching to
an accelerated file delivery system. It showcases FileCatalyst solutions and provides examples
of how companies will receive reliability, security, automation, and tracking when leveraging
FileCatalyst solutions.

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