ExtraHop Prioritizes Customer Success with New Partner Program

ExtraHop Prioritizes Customer Success with New Partner Program

By Greg Tavarez

Gartner predicts a surge in spending on network detection and response, or NDR, tools. By 2027, the NDR market is expected to reach $2.64 billion. This growth is likely driven by the increasing volume and sophistication of cyberattacks, which prompts organizations to invest in better network monitoring and threat detection capabilities.

NDR tools are cybersecurity tools that watch your network traffic. They use advanced techniques like machine learning to analyze network activity and learn what's normal. If NDR sees suspicious behavior, like unusual data transfers or attempted unauthorized access, it throws up a red flag, which allows security teams to investigate and stop potential threats.

ExtraHop, for example, offers the ExtraHop RevealX NDR platform that delivers, what the company calls, “unparalleled visibility and decryption capabilities that organizations need to investigate smarter, stop threats faster and move at the speed of risk.”

RevealX has a proven track record of delivering results across industries. It helps security teams detect, prioritize and stop malicious activity more effectively. The platform removes complexity, reduces threat response times and streamlines the detection and resolution process.

Amid a growing demand for NDR services, there is a strong opportunity for ExtraHop. And, after capping 2023 with $200 million in ARR, driven by strategic alliances with key technology and channel partners, ExtraHop launched its new partner program to create maximum value and opportunity for partners modernizing security infrastructures.

The program simplifies access to ExtraHop’s RevealX platform through a network of trusted partners. These partners offer combined expertise to navigate today’s threat landscape and deploy solutions that help organizations investigate threats faster and make informed security decisions.

Partners can serve as consultants and tailor solutions to address unique customer challenges. This includes building a holistic security stack encompassing NDR, endpoint detection and response and other tools. ExtraHop channel partners act as strategic extensions of security teams, ensuring the most effective investments in cybersecurity.

ExtraHop also announced that the program will be led by industry veteran Christine Camp, who brings over 20 years of experience. She most recently led global channel strategy at Palo Alto Networks, where she launched two new, innovative partner programs and drove measurable revenue growth. Prior to Palo Alto, Camp held leadership positions at NTT Communications, Visage Mobile and Verizon.

So, what will her leadership and expertise bring to the partner program?

Her leadership will ensure that partners receive the support, education and tools needed to seamlessly onboard customers and unlock the full potential of RevealX. This includes achieving faster threat detection and gaining complete network visibility.

“Across the industry, ExtraHop has demonstrated the power of the network and is recognized for its revolutionary platform that can stop cyberattacks in a way other technologies can’t,” said Camp. “NDR has the potential to make a tremendous impact on how we approach enterprise cybersecurity, and there is a significant opportunity for partners to reap the benefits. With a channel-dependent culture, we’re committed to offering them even more meaningful engagement and resources to succeed.”

ExtraHop is fully committed to its partner-first strategy. Partners and joint customers will benefit from new pricing and discounts, an interactive partner portal, a restructured tiering system, free training and enablement, recognition and awards programs and more.

“Partners are a foundational component of ExtraHop’s sales efforts and a long-term investment in the channel is a primary scale vehicle as we expand our global footprint,” said Marc Andrews, chief revenue officer, ExtraHop. “Our new partner program will offer an opportunity to further address the growing need for cutting-edge network visibility solutions and help customers build business resilience in the face of advancing cyber threats.”




Edited by Greg Tavarez
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