MSP Today Expert Feature
June 19, 2014

Carousel Industries Announces Growth Initiative and Expansion of Collaboration Platform

MSP Carousel Industries is spreading out, expanding its geographic reach while also investing in systems integration initiatives in a bid to improve its collaboration platform. The company has hired four new executives who will aid in its growth into the southern and western U.S. markets.

The company, which specializes in managed unified communications, virtualization, VoIP and video conferencing and collaboration solutions, has more than 1,000 employees and a presence in 30 locations throughout the U.S. Offerings include Microsoft Lync integration as well as support for Avaya (News - Alert) Scopia desktop and mobile applications. The company also offers its Simplicity Cloud Solutions, including voice, video and contact center components.

In addition to Microsoft and Avaya, Carousel has a strong partnership with video collaboration company Polycom (News - Alert). The two companies teamed up with NuPhysicia, a provider of caseload management software, last year to offer the DistribuCare bundled telehealth solution. Provided as a service through Carousel, the solution enables healthcare professionals to coordinate care using a video-based telehealth service. The offering incorporated enterprise-grade video to enable workers to better communicate with their patients and each other, no matter where they are located.

In support of their video and unified communications growth, the company has appointed Rhonda Wingate as vice president of collaboration. In that position, she will oversee Carousel’s collaboration initiatives, which include Microsoft (News - Alert) unified communications.

Carousel also appointed Kelly Lichtenberger as vice president of inside sales and she will head up the company’s inside sales team across all regions and disciplines. Frank Douglas and Cindy Morgan were also appointed as senior level sales directors in support of growing the company in the southern and western regions. Douglas was previously with tw telecom Georgia and will head up direct sales in the southern region. Morgan, previously with MCI, Qwest (News - Alert) and Avaya, will direct sales for northern California in support of Carousel’s western regional growth initiative.

"As unified communications platforms now play an integral role in corporate infrastructures and have changed the way enterprises interact and conduct business, we want to ensure our customers have access to the most advanced collaboration solutions to effectively leverage these technologies," said James Marsh, senior vice president of Carousel. 

Edited by Maurice Nagle