At MSP Expo 2024, MSP Today wordsmith Greg Tavarez had the opportunity to join a conference session led by Tim TrueLove, Country Manager for the Americas region at Wildix. Later on in the event’s sprawling exhibit hall, Tavarez spoke one-on-one with TrueLove; this translated into a great interview-style piece about Wildix’s flexible pricing options, its many integrations, personalized services and much more. Read that full story here.
Prior to this past MSP Expo, Tavarez spearheaded additional Wildix-centric articles (perhaps ones some of you have already read) – its appointment of industry veteran Jason Uslan as Vice President of Sales, another leadership shake-up vis-à-vis the strategic move of having Rob Loakes take over as Wildix’s UK Country Manager, and the company’s launch of its new e-learning platform designed to enhance UCaaS training and certification processes for MSPs and system integrators.
The long-story-short of this, readers? MSP Expo 2025 sponsor Wildix is incredibly active in this space; the Wildix team is, as described by TrueLove, “100% channel focused” in order to “support what truly makes MSPs successful today.”
Suffice it to say, Tavarez has deftly handled a ton of Wildix content.
So, I figured I’d give it a whirl.
Wildix, as we know, has a strong M.O.: Generate a world of sales opportunities for users through unique applications of its secure-by-design software and hardware (and now its work-smarter-not-harder AI-powered capabilities, to boot). Customer-facing teams are given a real competitive edge with Wildix’s tools (made possible by the cloud, by browser-based unified communications, artificial intelligence, you name it). Because when using Wildix solutions, end-users get “up to a 25% increase in efficiency and a 52% increase in sales,” the company has stated.
You’d think this would bode very well for Wildix’s overall track record.
(And you’d be right.)
In fact, Wildix recently announced its top milestones and financial achievements to date, highlighting its prowess in empowering remote and hybrid workforces on a bona fide global scale.
Wildix’s boons in growth include (but aren’t limited to) the following:
- Reached 1 million paid users on its UCaaS platform, lending credence to how it bolsters operations for distributed teams
- 36% YoY ARR growth, validating the high demand for (and partners’ collective trust in) Wildix’s offerings
- 30% YoY increase in EBITDA margins, plus 140% net revenue retention over the past year, which speaks to Wildix’s financial strength
- Achieved sustainable presence in 20+ markets, including its launch into Saudi Arabia in Q3 2023
- Received considerable investment from equity firm Livonia Partners in Q3 2023
Further commentary on Wildix’s milestones came from both CFO Andrew Katsuba and CEO Steve Osler.
“Our commitment to partner value creation is the engine behind UCaaS growth,” Katsuba explained. “Since achieving debt-free profitability in 2014, we have reinvested in continuous innovation and global expansion. We are dedicated to enhancing business communication and collaboration to meet the evolving needs of modern workplaces. As the future of work unfolds, we will continue to support and guide our partners and their customers.”
“Reaching over 1 million paid users is a testament to our vision of empowering distributed teams,” Osler expressed. “Since our founding, we’ve remained dedicated to continuous innovation, driving business success for our partners and their customers. This achievement highlights our ability to meet the needs of companies seeking to enhance sales through AI-UCaaS integrated with CRM. I am immensely proud of our team's accomplishments and excited to continue delivering solutions that empower workforces globally.”
Wildix is a sponsor of MSP Expo, taking place in Fort Lauderdale, Florida, February 11-13, 2025. Part of the #TECHSUPERSHOW, MSP Expo is the premier event for MSPs, offering a three-day experience combining conference education, networking opportunities, a robust exhibit hall full of the latest technologies and solutions to help MSPs build their business, and more. Wildix will be in booth #2446 in the exhibit hall.
Edited by
Greg Tavarez
