NextPlane's Affordable Microsoft Teams PSTN Calling Solution for UCaaS and Service Providers

NextPlane's Affordable Microsoft Teams PSTN Calling Solution for UCaaS and Service Providers

By MSPToday Staff

In the wake of the pandemic, Microsoft Teams has emerged as one of the fastest-growing enterprise applications, facilitating seamless collaboration and communication among teams. However, the cost of integrating telephony into Teams plans has posed a significant challenge for many businesses.

"Most Microsoft Teams users do not have access to integrated calling capabilities, which means they can't use Microsoft Teams to place calls outside the organization or to customers," said Irwin Lazar, President, and Principal Analyst at Metrigy.

Recognizing the need for affordable calling capabilities within Microsoft Teams, RingCentral has recently unveiled RingCentral for Teams 2.0. This Next Generation Integrated Calling Experience empowers Teams users to make calls outside their organizations and connect with customers seamlessly.

Also addressing this concern, NextPlane, a leading provider of federation services for collaboration platforms such as Slack and MS Teams , has stepped forward to provide an innovative solution that enables PSTN calling for Microsoft Teams without requiring customers to purchase a calling plan or a Teams Phone license at additional cost.

NextPlane ConverseCloud sits between Microsoft Teams, PBX and SIP trunks and serves as the centralized hub for handling all SIP and media traffic across multiple Teams tenants and PSTN providers. NextPlane utilizes TLS encryption to deliver end-to-end security for all calls and communication, ensuring the privacy and integrity of Teams users’ conversations.

In addition, the NextPlane management portal simplifies the provisioning and user-phone number management workflows. Moreover, with NextPlane’s advanced analytics, organizations can gain valuable insights to optimize their communication strategies and drive enhanced productivity.

“With the majority of Teams customers on Microsoft 365 E1 or E3 licenses, which do not include telephony”, Farzin Shahidi, NextPlane CEO, said, “We are working with our UCaaS partners to offer affordable PSTN calling to their Teams customers that optimize their workflows, and increase employee productivity.”

Leveraging its Instant messaging and presence connectivity across Teams, Zoom, Cisco Webex, and Slack platforms, NextPlane plans to also offer PSTN calling for Zoom, Cisco Webex, and Slack.

NextPlane's game-changing technology allows UCaaS and Service Providers to enable their customers to seamlessly unlock the full potential of their investments in Microsoft Teams, Zoom, Cisco Webex and Slack.


 
Get stories like this delivered straight to your inbox. [Free eNews Subscription]
SHARE THIS ARTICLE
Related Articles

Real Estate Forecast 2025: Emerging Developments and Market Shifts

By: Contributing Writer    7/1/2025

Buying or selling property can be challenging. Rising mortgage rates and fluctuating home prices leave many uncertain about their next move. Business …

Read More

Protecting Business Assets with Smarter Security Frameworks

By: Contributing Writer    7/1/2025

Protecting your business is more challenging than ever. Cyber threats are increasing every day. Hackers target small and large businesses alike, searc…

Read More

Reimagining Public Transportation in the Era of Smart Mobility

By: Contributing Writer    7/1/2025

Public transportation can be frustrating. Buses stuck in traffic, late trains, and hard-to-navigate systems often leave people stressed or stranded. M…

Read More

SonicWall Powers Secure Access for Missouri MSP, Improving Cybersecurity and Network Access for Clients

By: Erik Linask    6/27/2025

With SonicWall, Stronghold Data delivers a modern, secure remote access solution that ensures access to networks and resources and improves cybersecur…

Read More

Guardz Unleashes AI-Driven ITDR to Combat Escalating Identity-Based Threats

By: Erik Linask    6/26/2025

The launch of Identity Threat Detection and Response (ITDR) gives MSPs the tools to defend SMBs against increasingly sophisticated attacks targeting u…

Read More