IT Efficiency Improves with Aruba AIOps Solution


IT Efficiency Improves with Aruba AIOps Solution

By Greg Tavarez

Organizations are increasingly pursuing digital transformation initiatives.  For some, they were an existing priority, for many, DX  moved to the top of the list with the changing workforce dynamics of the past two years.  What it means is that IT teams are facing the growth of hybrid work, the Great Resignation and new user engagement models while finding ways to achieve greater efficiencies.

Time-intensive manual processes are inadequate for the quickly-changing business environment seen today. Aruba, a Hewlett Packard Enterprise company, announced ways to allow IT professionals to reduce the time spent on manual tasks such as network troubleshooting, performance tuning and Zero Trust/SASE security enforcement. This will be done with new Aruba ESP (Edge Services Platform) AIOps capabilities.

Aruba AIOps capabilities leverage Aruba’s data lake, which continuously and anonymously collects and analyzes device, user and location data from Aruba Central customers. The new capabilities supplement overtaxed IT teams as they grapple with increasing network complexity and the rapid growth of IoT. AIOps will be utilized for network troubleshooting, performance optimization and critical security controls.

The new AI-powered IT efficiency features include:

  • Aruba Client Insights: Automatically identifies each endpoint connecting to the network with up to 99% accuracy. This allows organizations to better understand what’s on their networks, automate access privileges and monitor the behavior of each client’s traffic flows to more rapidly spot attacks and take action.
  • AI-powered Firmware Recommender: Provides IT teams with the best version of firmware to run for the wireless access points in their environments. This reduces support calls and guesswork that network admins face and helps ensure new features and fixes are implemented more quickly.
  • AI Search in Spanish: The same built-in natural language search function in Aruba Central shows its versatility by now supporting queries and responses in Spanish.
  • Automated Infrastructure Predictions: Leverages Aruba’s AI Assist feature and Aruba Support outreach to recognize possible hardware and software infrastructure issues for preemptive engagement that can include firmware upgrades or recommended hardware replacement.

“For AI results that customers can trust, the key ingredient is not a mathematical model, but access to a large volume and variety of data to train the models to produce reliable results across all network topologies. Without that foundation, so-called ‘AI’ is nothing more than demoware,” said Larry Lunetta, vice president of portfolio solutions marketing at Aruba. “Fueled by our data lake, our AIOps solutions help enterprises reduce trouble tickets by up to 75% while optimizing their network performance by 25% or more.”

Aruba Client Insights is available now. AI Search, AI-powered Firmware Recommender and Infrastructure Predictions are av6ailable for early access and will be generally available in October 2022. Each of these features are included in Aruba Central Foundation licensing.

Edited by Erik Linask

MSPToday Editor

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