Hospitality management technology provider Nomadix recently announced plans to exhibit its portfolio of solutions at the HITEC Dallas conference held this week.
The current labor shortage throughout the global economy has put a strain on the hospitality industry. Due to customer service having such a high level of importance, hospitality leaders are looking for digital enhancements to ensure customer satisfaction and convenience, while also meeting the shifting demands of public health.
To offer support for those involved in hospitality services. Nomadix plans to fully demonstrate the following products and solutions for guests:
- Nomadix Casting: Allows guests to automatically pair their personal devices to their in-room TV when they connect to the hotel Wi-Fi. Eliminates the need to touch the remote, the inconvenience of remembering passwords and the security concerns of logging into public devices.
- Angie by Nomadix Voice Assistants: A multilingual digital concierge (available via both in-room devices and mobile app) that helps fulfill guest requests, answer common questions about the property and creates a contactless, next-generation hotel experience.
- Nomadix Cloud PBX: A hospitality telephony service that can replace end-of-life phone systems and meets the latest emergency calling requirements. The service works with Nomadix IP phones, Angie guest room devices and most SIP/IP phones on the market.
- Gateway Portfolio: The most recent addition to the portfolio-allows for the management of personalized and frictionless guest internet access, for up to 2M connected devices and up to 10Gb.
- Nomadix Passpoint: This hospitality-focused Passpoint implementation allows for the automation of guest onboarding and roaming, while providing the option to engage with users throughout their stay.
- Hotel Portal: This platform enables brands and managed service providers (MSPs) to operate their Nomadix gateway estates. It offers centralized captive portals, guest authentication and conferences management, as well as local equipment, site information, configuration, reporting and backup/restore functionalities. In addition, it includes a built-in support ticketing system.
"Our team has been focused on expanding partnerships and our product portfolio to address the industry's current challenges - aiding stretched staff, creating contactless engagements and building safe and quality experiences for guests.” said Ted Helvey, chairman and CEO at Nomadix. “We are thrilled to safely meet with our industry colleagues at HITEC and continue the important discussions of how we can help re-boot hospitality."
Edited by
Maurice Nagle
