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AccelOps Attributes 70-Percent Increase in Q2 to Growth of MSP Customers

By Erin Harrison

As security and visibility remain critical concerns around cloud computing – and with more managed service providers (MSPs) working with cloud customers – it was almost a given that AccelOps would continue its growth momentum in the last quarter.

In fact, the security information and event management (SIEM), performance and monitoring software provider achieved more than 70 percent year-over-year growth in the second quarter of 2013. The Santa Clara, Calif.-based company attributes its progress to customer growth from Managed Service Providers (MSPs), financial services and government entities, in addition to increases in renewals and network expansions across all customer segments, according to Flint Brenton, president and CEO of AccelOps.

“We are helping organizations that are embracing the cloud to ensure they achieve the level of visibility, efficiency, security and compliance they need in their hybrid infrastructures,” Brenton said in a statement. “As a result, we continue to see balanced growth for AccelOps, between new and existing enterprise customers, service providers and channel partners.”

AccelOps offers an integrated software platform for MSPs and other organizations to monitor security, performance and availability across IT infrastructure, whether on-premise or in the cloud. Single-click customer on-boarding and scalable multi-tenancy capabilities allow MSPs to deliver operational cost-efficiencies and quickly generate new service revenues, company officials said.

Cloud service providers and their customers need better visibility into cloud resources and a common view of cloud service performance and availability against SLAs to improve customer satisfaction, according to the findings of a recent AccelOps study that highlights the need for better security and improved performance monitoring.

While 65 percent of respondents’ organizations are using cloud services today, only 46 percent have moved mission-critical applications and data outside the enterprise, according to the study. Significant inhibitors remain in ensuring effective cloud security, and 39 percent of respondents believe that their existing SIEM and infrastructure monitoring tools are not acceptable to support their cloud security and regulatory compliance requirements.

“There is much work to be done to ensure that security threats and the risk of data loss associated with cloud environments are minimized,” Brenton explained. “The myriad of cloud services and an ever-changing BYOD landscape means we can no longer simply lock down access to sensitive resources; we have to do a better job of monitoring, correlating and analyzing infrastructure behavior and events to recognize and respond to incidents in real-time.”




Edited by Alisen Downey

Executive Editor, Cloud Computing

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