Yorktel Drives Adoption of Cloud-Based Managed Video Services through Vendor-Agnostic, Utility-Based Approach

When it comes to video conferencing, more and more companies are turning to managed service providers (MSP) to meet their needs. Maintaining endpoints, bridges and multipoint control units (MCU) is neither cost effective nor efficient for most organizations today, and turning over those tasks to a qualified cloud video services provider can provide massive savings.

Yorktel is a provider of managed video and multimedia services, with a strong emphasis on the cloud. The company brings together unified communications with desktop video services, serving a broad range of clients, including the enterprise, public sector, local governments, schools, healthcare and the federal space.

"Our bread and butter is managed services," said Vishal Brown, VP of professional services at Yorktel. Brown got to speak exclusively to MSPToday Managing Editor Stefanie Mosca about how his company is revolutionizing the managed video services model and driving cloud adoption.

Yorktel manages more than 16,000 endpoints for its clients, and strives to help them convert CAPEX to OPEX by outsourcing their video needs, freeing in-house staff to focus on business development and core initiatives. They do this by offering their services through a utility-based MCU model so that clients may only pay for what they need.

See the full interview below.



"Where we take that a step further is, when you look at the industry today and you look at BYOD and desktop mobility, that's where the promise of cloud becomes where it needs to be," said Brown. "Where you need to connect any type of device."

Yorktel takes a device- and vendor-agnostic approach to its managed video services, which sets the company apart from other providers and promotes adoption. The company supports a number of solutions and products from both major and minor vendors, including the iOS and Android operating systems as well as equipment from Cisco, Polycom and other major suppliers.

The company recently announced its new Yorktel VideoCloud video conferencing services portfolio. The services are carrier network and device agnostic, and enable multiple levels of connectivity. These include H.323 and SIP video conferencing rooms, as well as desktop and mobile conferencing clients Lync Federation and telepresence systems interoperability.