MSP Today Expert Feature
April 04, 2016

Converged Technology Group Impressed With Cisco's Spark as a Collaborative Tool

The collaborative technology in today's marketplace gives organizations the ability to achieve new levels of productivity for reaching their business goals faster. The convergence of mobile, cloud and wireless broadband make it possible to leverage a single voice, video and data network to streamline collaboration between users no matter where they are. Converged Technology Group, a company that specializes in improving IT performance and business outcomes, just recognized Cisco (News - Alert)'s Spark as a cost-effective option for enterprise collaboration.

Converged Technology Group is a Managed Services Partner (MSP) with experts that provide solutions by determining what will work best for a particular organization. The company delivers solutions in the healthcare, financial services, education, retail, legal and other cutting-edge industries.

One of the areas Converge Technology specializes in is collaboration. The company's President and CEO, Leo E. Galletta said, "With Spark, corporate users can move beyond traditional dial tone and messaging and focus on enabling disparate workforces to be increasingly agile and collaborative in a mobile and intuitive way."

The Cisco Spark platform provides audio, video, conferencing, file sharing, team messaging, mobility, desktop and room-based services all in one easy to use cloud-based offering. The cloud delivery means organizations will be able to scale any time, and have the flexibility and agility to bring together human resources no matter where they are or what device they are using.

Spark was released in December of 2015 with a cloud platform that was designed from the ground up for highly secure collaboration. A single click allows users to seamlessly move from format to format without delay. This means turning a phone call into a video meeting and swiping your mobile device to move a video call from a room system to your mobile phone.

The platform also connects existing phone systems to the cloud, so enterprises can still use their on-premises equipment without additional investment.

Galletta added, "For IT pros who are considering replacing their legacy key systems and PBXes or who have an existing Cisco unified communications solution now, but want a cost-effective, cloud-based complement or alternative, we've been impressed with Spark, Cisco's new business communication service".

Galletta goes on to say the choices in the collaborative marketplace make it difficult to find the right solution. Whether it is on-premises, cloud-based or hybrid, it is essential to find a solution provider that can determine the right communication and collaboration platform that is ideal for the company. The Cisco Spark platform addresses the collaborative needs of small or large enterprises at price points that are manageable.

Edited by Rory J. Thompson