MSP TODAY NEWS

ConnectWise Integrates with UserCentric Billing Software

By Casey Houser

ConnectWise develops its own business management platform for IT companies. Within its folds, the latest update to software version 2015.5 has now gained a new billing tool by partnering with UserCentric.

UserCentric created its own software to streamline billing processes, and it will now work directly with contact lists inside ConnectWise itself. The billing tool is able to update customer contacts as financial information passes through a business's financial departments. It can handle a number of pricing models and make sure contacts are appropriately updated so businesses know the status of all their clients.

Craig Fulton, the general manager of new product development at ConnectWise, expressed his excitement to be working with UserCentric.

“The introduction of UserCentric with ConnectWise 2015.5 is a natural step in the development of the ConnectWise business management platform to meet the demands of the growing technology services marketplace,” Fulton said. “We are passionate about the success of our partner community, and we look forward to continuing to equip them with the tools they need to provide exceptional services to their customers.”

UserCentric benefits from its own updates such as the Sleek Bill invoicing tool unveiled last year. This on-premises software can make it easy for security-minded companies to handle multiple styles of invoices and save time with simple navigation. Meanwhile, ConnectWise's integration with other financial software, such as the Acomba Accounting Suite, has allowed it to stay relevant in the IT market.

On the surface, ConnectWise offers tools for customer service, sales, marketing, project management, and business analytics—all to help businesses stay abreast of their daily operations. By partnering with UserCentric, existing and future clients will have the opportunity to automate even more aspects of their operations. ConnectWise will certainly hope to expand beyond its current base of approximately 6,000 clients across the globe.




Edited by Dominick Sorrentino

Contributing Writer

SHARE THIS ARTICLE
Related Articles

IoT Time Podcast S.4 Ep. 21 Ericsson

By: Ken Briodagh    7/18/2019

In this episode of IoT Time Podcast, Ken Briodagh sits down with Warren Chaisatien, Global Director, IoT Customer Marketing, Ericsson, to talk about I…

Read More

Six Ways the Supply Chain Benefits From the IoT

By: Special Guest    7/17/2019

The Internet of Things (IoT) is changing the way we look at everything from cooking and storing food in the home to tracking products as they move fro…

Read More

Solar Energy and Cellular IoT in the Spotlight at AWS Summit

By: Ken Briodagh    7/16/2019

Eseye and SolarNow showcase power of connected technology to change lives

Read More

How Industrial IoT will Disrupt the Shipping Industry

By: Arti Loftus    7/16/2019

Cargo and liner ships transport more than $4 trillion USD worth of goods annually, representing a material of the gross domestic product (GDP) of just…

Read More

10 Rules for Cities Thinking About Automated Vehicles

By: Special Guest    7/12/2019

Introducing autonomous vehicles to urban areas such as big cities and small towns is a serious step that requires a lot of prior planning.

Read More