MSP Today Expert Feature
September 12, 2013

NaviSite Furthers Managed Service Offerings with New Partner Program

NaviSite (News - Alert), Inc. has made a few key technology partnership announcements over the past few weeks, most notably with VMware and Alert Logic. So it comes as no surprise that the Time Warner (News - Alert) Cable Company has officially launched its Partner Program.

The new endeavor is an extension of Time Warner’s Business Class program, which provides partners with an opportunity to offer their customers enterprise-class managed services. The main benefit, however, is a strong financial revenue model for partners as well as access to support for the sales process and client experience services.

The company’s existing partner community is comprised of Master Agents like Avant Communications and MSPs like Pomeroy and Richardson (News - Alert) Eyres. NaviSite recently launched its new IaaS platform, powered by VMware vCloud technology. The company also announced a web application firewall service in tandem with Alert Logic.

”Most of my career has been spent in the channel and I have never see a relationship grow this fast," said Ian Kieninger, CEO of Avant Communications. "NaviSite hits a gap in the mid-market with its market leading solutions, and their commitment to the channel has made them very successful within our partner community -- it's absolutely one of our key relationships."

NaviSite’s business model lets partners choose from a variety of managed services, including enterprise hosting and managed cloud services and application services. A usage-based billing model is an asset for service provider partners wishing to differentiate their offering, as well as a choice of both physical and virtual resources or a hybrid blend.

Managed offerings include the newly introduced NaviCloud IaaS platform, along with messaging and collaboration offerings, servers, virtual desktops, storage and networking services. The company also offers the NaviCloud ONE desktop-as-a-service (DaaS) solution.

“For our agent partners, this means the ability to receive commissions for the duration of their client’s relationship with NaviSite - whereas many of our competitors only provide returns for the initial terms of a contract,” wrote Craig Sandman, senior director of NaviSite’s channel program in a blog post on the company’s site. “For years, we have operated in a very high touch partner model across agents, wholesale resellers, and technology partners, and have found it is the only way to build and maintain lasting relationships.  We continue to work closely with them long after our initial relationship is structured.”

Edited by Alisen Downey