Kyndryl Bridge Offers AI-Powered Technology Service Management

Kyndryl Bridge Offers AI-Powered Technology Service Management

By Stefania Viscusi

Kyndryl, a provider of IT infrastructure services, announced that over 500 global enterprise customers successfully adopted its Kyndryl Bridge open-integration technology services platform. With seamless integration of AI, operational data, and Kyndryl expertise, Kyndryl Bridge empowers customers to have improved business outcomes and a fresh approach to system operations. The company anticipates serving more than 1,000 customers by the fiscal year-end.

Launched as part of Kyndryl's Advanced Delivery initiative in September 2022, Kyndryl Bridge  is an 'as-a-service' operating environment with a single marketplace, an operational management console, and an AI and ML analytics engine.

This powerful platform transforms mission-critical systems for customers. Early adopters have already seen an estimated $1 billion in annual cost savings. This includes $670 million saved through averting thousands of incidents before they occur and an additional $370 million saved through reduced maintenance windows.

Kyndryl is set to offer nearly 190 digitally enabled services on Kyndryl Bridge by March 2024, driving AI innovation and expanding service capabilities. Customers can achieve AI-driven outcomes, improve cyber resilience and compliance, and work towards net-zero goals using the platform's AI-powered sustainability intelligence and carbon footprint calculator, enabling real-time energy consumption analysis and actionable recommendations for energy efficiency. The services span various industries, from smart manufacturing practices to cybersecurity management and data compliance.

“Kyndryl Bridge reinvents the way CXOs manage their increasingly complex technology estates,” said Martin Schroeter, Kyndryl Chairman and CEO. “This differentiated, AI-powered, open-integration services platform accelerates automation, drives efficiencies, and creates a more sustainable operation – helping companies advance their growth objectives and deliver stakeholder value.”

Edited by Greg Tavarez
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