iland Provides Public Cloud, Disaster Recovery Services to Companies Worldwide

iland Provides Public Cloud, Disaster Recovery Services to Companies Worldwide

By Ed Silverstein

iland is an enterprise cloud infrastructure provider. It has eight data centers located in the United States, the United Kingdom and Singapore. Founded in 1995, iland has grown organically, getting extensive experience in the cloud market along the way. It is now a large provider of public cloud and disaster recovery services to companies located around the world.

A key milestone took place in 2009 when iland partnered with VMware and became the first partner to join the VMware Service Provider Program. One more recent event also promotes pride for the company. A Forrester study shows that iland excels in its disaster-recovery-as-a-service current offering and strategy.

To further understand the company listen to Lilac Schoenbeck, vice president of product management and marketing, who spoke to TMC’s Rich Tehrani during an interview at Interop 2014 in New York.

A graduate of MIT’s Sloan School of Management, she explained that there are several key factors that differentiate iland from its competitors. One relates to customer support. Customers will actually reach a live support technician, not just get a ticket and have to wait for a return call.  The technicians are also certified and want to solve any problems. So it is small enough to give personal service to customers.

In addition, it is large enough so there are multiple locations to meet the needs of customers whatever the issue. There are also sales staff members who take the time to really determine what customers’ needs are, given that there are often nuances when moving to the cloud. And another major plus is the confidence that customers have shown in the company.

“You can have confidence in the workloads that are running in our environment,” Schoenbeck said during the interview. Based on her extensive experience -- she formerly led cloud and automation marketing for BMC Software, and has worked for IBM, Fortisphere, Innosight, and the Globus Alliance -- she sees other clear differentiators with iland.

“With iland, we actually make sure that you are working with our technicians to test that solution, and you can have confidence that when it’s time to press that button [for disaster recovery], you can press it, and it will failover in even seconds later, and you and your business can just continue on, without any issue,” she explained.




Edited by Rory J. Thompson
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

MSPToday Contributor

SHARE THIS ARTICLE
Related Articles

Mutare Brings Together Cybersecurity Community to Raise Vishing Awareness

By: Greg Tavarez    3/28/2023

Mutare is collaborating with government agencies, business coalitions and private industry in an educational campaign to raise awareness of the risks …

Read More

Only 15% of Organizations Deemed Mature Enough to Defend Against Cybersecurity Risks

By: Greg Tavarez    3/28/2023

Fifteen percent of organizations globally have the maturity level of readiness needed to be resilient against today's modern cybersecurity risks, acco…

Read More

Opti9 Offerings Strengthen Veeam Customers' Security Stacks

By: Greg Tavarez    3/28/2023

Opti9 introduced its standalone offerings for Veeam, which are managed services for Veeam Software and its AI-based ransomware detection and remediati…

Read More

How Businesses are Navigating Migrations and Marketplace Shifts

By: Alex Passett    3/28/2023

Westcon-Comstor recently published a report that explored challenges found amongst shifting subscription and recurring revenue models for businesses.

Read More

Cybersecurity Essentials: BSA Expands Managed Security Solutions

By: Alex Passett    3/24/2023

Bridge Security Advisors (BSA) has announced an addition to its Essential Security Solution (ESS): the Managed Security Solution (MSS) offering.

Read More