N-able, now known as N-able by SolarWinds (rolls right off the tongue, eh?) after being bought, is broadening its reach to include disaster recovery from StorageCraft. The partnership is typical of leading MSP vendors, especially those with remote monitoring and management (RMM) who are offering their channel partners more and more integrated services. The idea is that a single MSP can then more easily sell, manage and support a range of goods for their customers. For MSPs these days, this kind of one-stop shopping is all the rage.
But these integrated offerings aren’t ready just yet. Anxious MSPs will have to wait till next year some time. However, N-able MSPs can buy and resell StorageCraft right away.
“Data backup and recovery solutions present a growing, high-value market opportunity for MSPs around the globe,” said JP Jauvin, general manager, N-able. “Integrating StorageCraft's ShadowProtect software with N-central adds to our managed IT solutions portfolio and demonstrates N-able's continued commitment to listening and responding to the technology wants and business needs of our partners.”
The deal calls for N-able to license the StorageCraft wares, but is not a white label arrangement where N-able could brand the stuff as its own. N-able’s main tool is N-central which takes over much of the grunt work involved in network management. N-central is console based, and from that single view can manage multiple networks at multiple locations.
N-able is popular amongst MSPs because they can reach out to client locations easily. In fact, it is largely sold as a service through partners, although the company recently began promoting an on-premises option. N-able also offers MSPs service automation tools.
Want to hear (and see) directly from N-able? Check out this TMC video interview.
N-able Mentors MSPs
Besides selling MSPs goods, N-able also helps them to in turn resell those same goods. One resource is the MSP Playbook. The playbook, N-able claims, is a comprehensive resource that helps MSPs build full business plans, and offers assistance managing the business once it is up and running. It covers how to grow, business best practices and how to provide customers with top notch managed services.
It also covers the basic of setting up a network operations center (NOC) which gives MSPs more control of what they offer.
This isn’t the only way N-able helps MSPs. It already offers its MSP Business and Technician Runbooks, two eBooks, the first of which is all about how to create an MSP business, the second focused on the technology.
Edited by
Cassandra Tucker
