Yorktel All In on Managed Video Conferencing

By Doug Barney

Yorktel is planning on making a name for itself in managed video conferencing services for enterprises.  

The company, now a quarter century old, originally made its bones in on-premises video. Recently, the company has been making more and more moves into the cloud, and integrating its core video wares with unified communications as well as Microsoft’s Office 365 cloud productivity suite.

Last month there were two bits of important news. For one, Yorktel launched VideoCloud, its cloud video conferencing suite. At the same time, the company announced that VideoCloud supports both Microsoft Lync and Office 365.

With Yorktel’s large array of supported videoconferencing devices, this means Lync and other customers can now work with devices from Polycom, Cisco, Radvision (now owned by Avaya) and others.

Yorktel has a decidedly enterprise view of video. “By viewing video communications from the IT perspective, we enable video to be integrated, utilized and managed as an IT application, and delivered within the same framework as your other IT services. We simplify video communications to achieve the quality, reliability, efficiency, and economic results that you demand. We know how to manage the growing intricacies of maintaining, expanding and upgrading video communications resources – including human resources,” the company explained. “With leading capabilities in video and UC integration, end-to-end video management, technology selection, and ITIL-based processes, Yorktel is the preferred choice for large enterprise and federal government video managed services – where video is mission critical.”

VideoCloud Levels

VideoCloud comes in three versions. First there’s the on-demand video conferring service, VideoCloud Virtual Meeting Room.

The next level up is VideoCloud Managed Conferencing Service. This fully managed service includes “call control, cloud-based video conferencing bridging, and management functionalities to maintain multipoint room video conferencing,” the company said, adding that is also includes “Incident Management, Maintenance, Performance to Service Level Agreements (SLA), Proactive Monitoring, Reservations and Scheduling, and User Experience Detailed Reporting.”

Last is the VideoCloud B2B Service, designed to help organizations hold secure inter-company meetings via video conference.

“With Yorktel VideoCloud, we are providing the means for organizations of any size to realize the full potential of video conferencing, unified communications and visual collaboration without complexity or cost,” said Ron Gaboury, chief executive officer at Yorktel. “Our proven approach to video managed services liberates customers from having to support multiple communications platforms and security protocols by instead choosing a single partner and solution for a cohesive, customized user experience.”

Yorktel could have made a smart move as the video conferencing market is set for some serious growth. Research from Global Industry Analysts, Inc. suggests the video conferencing market will hit $14 billion worldwide by 2017.

Edited by Braden Becker

MSPToday Editor at Large

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