MSP Today Expert Feature
September 18, 2014

Exoprise Makes New SaaS and IaaS Monitoring Available

As more organizations migrate to the cloud, it is essential to ensure the solutions they use on this platform are performing to the specifications the service provider promised. Because the infrastructure is not on-premises, it is difficult to ascertain the exact numbers. This is a very important point for companies that provide real-time services for their customers, and Exoprise, provider of application performance management and monitoring solutions for business cloud applications and services, now provides a new solution for monitoring Software as a Service (SaaS (News - Alert)) and Infrastructure as a Service (IaaS) applications from monitoring points managed by the company.

The Exoprise CloudReady platform allows organizations to monitor the performance of virtually any cloud application or service in real-time behind their firewall. This type of access makes it possible to monitor the exact performance of the cloud infrastructure as the organization uses more or fewer resources. For companies that are paying based on performance the new Exoprise solution can ensure they are being billed accurately.

The crowd-sourced performance data lets IT departments quickly identify and fix performance related problems whether it takes place in their network, at their ISP, or in the cloud by analyzing measurements from their locations against global and regional crowd data.

According to the company, their solution is the only performance monitoring platform that allows enterprises to set-up both web and API transaction monitoring. This means they are able to monitor mission critical apps in the cloud from behind the firewall and public monitoring points. With mobile technology increasingly becoming part of the enterprise network, the applications for mobile/telecommuting workforces as well as internally hosted web-apps and services like ADFS, hybrid cloud deployments and access of public SaaS apps from within the company network can be monitored. This gives IT teams a better picture of actual user experience no matter where they are using the cloud application.

Exoprise provides both application specific and general cloud and network sensors, as well as sensors for hybrid cloud infrastructure to provide a complete picture of the entire cloud application delivery chain. It offers performance monitoring solutions for: Microsoft Office 365; other SaaS applications; ADFS and SSO infrastructure; hybrid cloud infrastructure; Amazon Web Services (News - Alert) (AWS) and Microsoft Azure; cloud and network health, and more.

“In the past, IT teams have been forced to choose between solutions optimized to monitor within their network such as Dell (News - Alert) Foglight or SolarWinds, or those built to monitor externally such as Dynatrace (formerly Compuware APM) or Keynote, but increasingly, IT teams need both inside-out and outside-in views into the performance of their various cloud apps and services,” said Patrick Carey, vice president of product management and marketing for Exoprise.

Edited by Maurice Nagle