A new cloud-based monitoring solution for Microsoft Office 365 has been announced by Exoprise. The new offering uses crowdsourcing along with active point of access monitoring to offer real-time insight into the performance of Microsoft Office 365 applications.
The CloudReady Monitor for Office 365 solution is geared toward managed service providers (MSPs), IT groups and VARs. The offering gives visibility and control over the entire Office 365 service delivery chain, including online services, Active Directory Federation Services (ADFS) and network health and bandwidth.
The solution is available for a free trial through the Exoprise website, and may also be purchased through the company's certified channel partners. In fact, the new offering is being launched in tandem with the company's new Microsoft Partner Program at Microsoft's Worldwide Partner Conference. The program gives channel partners new revenue opportunities through the CloudReady Monitor as well as complementary value-added services.
Features of the offering include end-to-end visibility into both availability and performance of customers' Office 365 applications. It provides real-time statistics, alerts and trend reports for the entire service delivery chain as well, stretching from behind customers' firewalls all the way to the Microsoft data center and back. By leveraging crowdsourcing to pool performance data from all users, the CloudReady Monitor offers valuable baseline metrics for comparing performance so customers may quickly pinpoint problems and speed resolution.
"Visibility and control of service levels is essential for enterprises looking to move more of their mission-critical applications to the cloud," said Alex Boccio, project manager at Pro4ia, a Microsoft Cloud Accelerate partner. "With Exoprise CloudReady we now have end-to-end visibility into the availability and performance of the Office 365 services. CloudReady enables us to proactively monitor and quickly detect service degradations, which leads to higher service levels and greater customer satisfaction for our managed services clients."
"Exoprise is opening up the cloud to enterprises by providing an optimal service management experience that takes full advantage of all the benefits of SaaS," said George Nichols, president and CEO of Exoprise. "By combining local performance data, aggregated crowd data, and other important context information, we provide a robust 360 view into service availability and performance of Office 365 apps."
Edited by
Alisen Downey
