MSPs Get a Productivity Boost with N-able's New TAP Additions

MSPs Get a Productivity Boost with N-able's New TAP Additions

By Greg Tavarez

N-able, a provider of integrated IT service management solutions, primarily serves MSPs and end-user businesses. The company offers a suite of tools designed to help IT professionals effectively manage, secure and support their clients' technology infrastructure.

N-able's platform provides a centralized hub for managing various IT tasks, including remote monitoring and management, backup and disaster recovery, security, and professional services automation. By utilizing N-able's solutions, MSPs streamline their operations, improve efficiency and deliver enhanced value to their customers.

N-able also offers its Technology Alliance Program. N-able TAP brings technology companies together to further develop and integrate their solutions with the expansive solutions portfolio from N-able. This lets MSPs get the most out of a trusted community of providers focused on helping them succeed with various third-party integrations and services.

“By understanding the challenges MSPs face, we built TAP and our wider Ecoverse vision to help simplify an MSPs day — we want to enable them to work faster and smarter, exceed their customers’ expectations and grow a successful business,” said David Weeks, Vice President of Partner Experience at N-able. “We believe TAP helps by providing more flexibility and choice in their technology decisions.”

And recently, N-able shared the latest vendors to join TAP. It’s Cove integration included Bocada. N-central integrations include AlertOps and DeskDay. N-central and N-sight integrations include PIXM and Hudu.

Bocada provides easy, independent and accurate oversight of backup operations. This helps enterprises, SMBs and MSPs worldwide deliver cyber resilience while driving risk and operating costs out of their data protection environment. Bocada’s connectors for Cove enable Cove users to automate centralized API-based Cove backup monitoring and reporting across their single or multi-tenant environment.

AlertOps delivers advanced alert management solutions to streamline IT operations. Teams are helped to deliver timely, accurate notifications to the right people, which improves response times and operational efficiency.

DeskDay provides a unified next-gen conversational PSA with built-in customer ticketing apps for Microsoft Teams, Mobile and Desktop. The productivity and profitability of modern MSPs is enhanced through AI-powered automation and streamlined workflows.

PIXM stops phishing attempts at the point of a click in the browser with computer vision AI and catches spear phishing campaigns when they are clicked through email, Slack, Teams, SMS or QR codes.

Hudu gives MSPs a centralized documentation platform to organize and manage standard operating procedures, devices, passwords, IT infrastructure and more. Users can map, manage and relate everything you need in one place.

These new integrations foster more innovation within N-able's open MSP ecoverse that helps deliver efficiency and more choice for better business outcomes.

To learn and understand how to take your MSP to the next level, don’t miss MSP Expo 2025. Taking place from February 11-13,2025 in Fort Lauderdale, Florida, MSP Expo is the premier event for MSPs, offering a three-day experience combining conference education focused on growth strategies, networking opportunities, an exhibit hall full of the latest technologies and solutions to help MSPs build their businesses.




Edited by Alex Passett
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