DecisionPoint Moves into Managed Services Market with Vision


DecisionPoint Moves into Managed Services Market with Vision

By Greg Tavarez

Business mobility is more than just deploying devices. Enterprises need to develop a comprehensive mobile strategy and ensure devices are configured, secured and deployed to mitigate risks and reach business goals.

Enterprise mobility-first service provider DecisionPoint is committed to enterprise success and offers consulting services that help enterprises plan optimal deployment with cost-saving options, ongoing device and cost management, hardware-as-a-service solutions and cellular data management.

With those services in place, DecisionPoint wanted to find other ways it could assist enterprises, so it made the decision to tap into the managed services market with a managed services portal for mobility applications in the enterprise market, Vision.

The global managed services market is valued at $267.3 billion and is expected to register a CAGR of 13.6% from 2023 to 2030, according to Grand View Research, so it’s a strategic move for DecisionPoint to tap into a growing market.

"A fundamental part of our long-term strategy is to increase our penetration in the managed services market for mobility services," said Steve Smith, CEO of DecisionPoint. "Vision is a step toward realizing this goal."

The Vision portal is a proprietary information gateway that gathers key managed services information from multiple historical and transactional data sources. The data is then displayed on a single platform, which provides one-stop shopping access to meet clients' needs for timely access to critical business data.

Vision alleviates the need for enterprises to search across multiple platforms to find the information they need to manage their business. The information Vision provides includes user administration, self-service and security functions and interactive geo-coded mapping to permit quick access drill-down into customer site/location status information.

The portal also provides detailed access to customer-owned inventory and delivery data, service order ticketing information and updates, and ticket status updates for network monitoring and a library of prepared and ad-hoc reporting tools.

“DecisionPoint's commitment could not be stronger on driving the evolution of our business by providing self-service toolsets that allow customers to more efficiently access essential data in real-time," said Susan Kortz, vice president, operations, DecisionPoint.

DecisionPoint is expected to continue to add more functions and features throughout 2023.

Edited by Alex Passett

MSPToday Editor

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