IntuitiveLabs Launches Subscription-based Monitoring as a Cloud Service

IntuitiveLabs launched its subscription-based monitoring as a cloud service, which will let subscribers secure their VoIP services using the AI-based monitoring and fraud detection solution.

VoIP services are becoming more complex and are targets of fraud attempts and denial of service attacks as recent studies indicate. Proper management and protection are provided through detailed knowledge of VoIP standards and technologies and thorough monitoring of VoIP traffic, which are not often available to smaller and mid-size companies who don’t have the IT expertise.

Subscribers to IntuitiveLabs’ cloud service will benefit from a simplified infrastructure as they need to worry about one less component and pay less as the service is offered as a subscription-based pay-as-you-grow model.

“Customers of the IntuitiveLabs are offered a zero-trust subscription-based cloud service that aims at simplifying their VoIP infrastructure and providing them with a thorough and detailed overview of all operational and security related information of their VoIP infrastructure,” said Dorgham Sisalem, CEO of IntuitiveLabs GmbH.

Data collected by the IntuitiveLabs platform is anonymized before being saved to the cloud databases. Analysis and monitoring functions are conducted on anonymized data and maintain the customer’s data privacy. Daily overviews of conducted calls, service interruptions and service quality are generated using this anonymized data.  Alarms are sent to inform subscribers about certain events such as the failure of a component or a fraud attempt and the availability of the customer’s VoIP solutions and SIP trunks.

IntuitiveLabs’ cloud service uses specialized VoIP analysis algorithms and machine learning tools to provide fraud and DoS detection and protect VoIP infrastructures by controlling firewalls and SBCs.

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