Selecting the Best MSP to Meet Your Business Technology Needs

MSP TODAY NEWS

Selecting the Best MSP to Meet Your Business Technology Needs

By Laura Stotler

Many businesses simply don't have the resources, time and money to run their IT operations and networks in-house. Turning to a managed service provider (MSP) to handle data and systems can help reduce costs and beef up technology capabilities and scalability.

Choosing the right MSP may seem like a daunting task but thankfully there are a number of criteria organizations can consider when evaluating their options. Of course, selecting a provider with solid experience and recommendations is a good starting point. Businesses should also evaluate if they have specific networking and service needs and choose an MSP that can support that specific criteria.

Additionally, there are a number of other considerations when selecting a service provider. Many MSPs are "hands-on," and will come into a business and craft a bespoke, custom solution to meet the specific needs of the client. Other MSPs take a "hands-off" approach with minimal face time and interventions, and this may be a better choice for some businesses that just want a few general types of services.

A good MSP will offer consistent levels of service throughout all aspects of the project. This includes communications, delivery of services and continuity. Likewise, a trustworthy MSP will continually seek new ways to better serve clients' needs. Security is a major part of consistency and goodwill, and should be the cornerstone of any MSP's service package.

Flexibility is another attractive trait when choosing an MSP and that includes a service provider's willingness to work with clients' changing devices, environments and integrations. Uninterrupted service, with some type of 24/7 monitoring in cases where it is warranted, is also a major selling point for any MSP.

Of course cost is a key factor in any type of technology decision and choosing an MSP is no exception. A variety of pricing models are available, including fixed costs or plans based on the number of devices and/or users. Other options include pricing for monitoring only, or tiered or value-based pricing plans.

Ultimately, businesses need to determine their technology needs and how an MSP can offer them the best value. Once a roadmap is laid out, an organization can evaluate a variety of MSPs and determine which one will be the best fit for their long-term plans and goals.




Edited by Luke Bellos

MSPToday Contributing Editor

SHARE THIS ARTICLE
Related Articles

Preparing for cyber threats: What businesses can do if they occur

By: Contributing Writer    10/22/2021

Cyber security is one of the most crucial elements of any business structure. Not only does it maintain the smooth operation of all things digitally c…

Read More

Latest NETSCOUT MSP Offering Aims for Increased IT Visibility

By: Luke Bellos    10/21/2021

To offer businesses and enterprises greater control over IT processes, NETSCOUT has launched a new Visibility-as-a-service offering to provide 24/7 ne…

Read More

Migration Discover Solution By BitTitan Enables Migration Assessments for Microsoft 365

By: Tracey E. Schelmetic    10/18/2021

Bellevue, Washington-based BitTitan recently announced the launch of its comprehensive Migration Discovery Solution. The company, which provides produ…

Read More

IBM and Deloitte Intro Managed AI Solution DAPPER

By: Stefania Viscusi    10/14/2021

Over the last 21 years, IBM and Deloitte have worked together to advance cloud and AI across the business landscape. Today, as organizations adopt hyb…

Read More

Ntiva Expands US Presence with Navakai Acquisition

By: Luke Bellos    10/14/2021

Ntiva has announced the acquisition of one of Colorado's most respected managed services providers, Navakai.

Read More