Improve Customer Satisfaction by Leveraging Remote Access Software

Improve Customer Satisfaction by Leveraging Remote Access Software

By MSPToday Staff


In this age of remote work, MSPs need to be equipped with secure, flexible, and high-performance solutions to be able to effectively support the new requirements of hybrid workplaces.

Join Splashtop and other industry leaders as we discuss what's top of mind for MSPs today. Hear how MSPs leverage secure remote access and endpoint management tools to ensure high customer satisfaction.

Improve Customer Satisfaction by Leveraging Remote Access Software
Thursday, May 20, 2021 2:00 PM - 3:00 PM EDT

In this webinar you will learn:

  • How MSPs are using Splashtop's best-value remote access solutions to effectively support their customers' Windows, Mac, Linux, iOS, and Android devices
  • How to integrate remote access seamlessly into your current systems and workflows
  • Security best practices for MSPs
  • Ways to increase your revenue by reselling remote access to managed computers

Hear from Sam Valencia, VP Professional Services, HCS Technology Group; Sarah Tenisi, CEO, TenisiTech; Annie Chen, VP Product, Splashtop

About Splashtop:

Splashtop is the leading remote access software for MSPs, enabling them to not only remotely support, manage, and monitor endpoints but also provide ad-hoc remote support to unmanaged BYOD devices, resolving customer issues as soon as they occur.

Splashtop's secure, and easily managed remote access approach earns a stunning 93 Net Promoter Score (NPS), a standard for assessing customer satisfaction. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products globally. Visit for more information.

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