AI, Automation at Heart of Ericsson Managed Services Center

MSP TODAY NEWS

AI, Automation at Heart of Ericsson Managed Services Center

By Maurice Nagle

Artificial Intelligence remains a relatively untapped frontier, from the contact center to your network core. As such, service providers around the globe are galvanizing efforts to explore the depth of potential this exciting new arena can offer.

Ericsson announced a new managed service center in Turkey that is focused on assisting service providers with high value engineering and design solutions underpinned by next gen technology like AI and ML.

In order to meet the requirements of the rigorous R&D, Ericssonwill expand its workforce to build out its Application, Development and Maintenance suite. With the Ericsson Operations Engine, service providers gain access to the tools necessary to equip zero-touch, fully automated, cloud-native, data driven capabilities and create a future digital roadmap.

The center will boost the Ericsson managed services portfolio with a spectrum of AI-driven solutions and empower service providers with the programmability, agility and access required to deliver on the promises of digital transformation.

Isil Yalcin, President and Head of Ericsson Turkey noted, “As service providers undergo digital transformation, they are increasingly turning to AI and automation to achieve the agility they need to be the first in the market with new services. Through the establishment of the new center, Ericsson will increase its ecosystem and complement its AI and automation offering by hiring experts to equip our customers with the tools needed for today’s technological landscape.”

MSPs will play a pivotal role in the proliferation of AI, and Ericsson is embracing an era of opportunity.

Is AI in your operations?




Edited by Maurice Nagle
SHARE THIS ARTICLE
Related Articles

Cloud Optimization is Key to Managing Costs and Driving Digital Transformation

By: Matthew Vulpis    12/2/2022

The average company wastes as much as 35 percent of its cloud budget because they don't have the right cloud optimization tools to manage usage.

Read More

N-able Continues to Expand Support for MSPs

By: Stefania Viscusi    12/2/2022

N-able has expanded it distribution network to more effectively support its MSP and reseller partners across the globe.

Read More

TBI Adds Aryaka's SD-WAN and SASE to Supplier Portfolio

By: Stefania Viscusi    12/2/2022

Technology services distributor TBI has announced the addition of Aryaka Networks, a provider of unified SASE and SD-WAN solutions, to its supplier po…

Read More

As Crypto Scams Skyrocket, Pax8 Alerts MSPs to Risks

By: Matthew Vulpis    12/1/2022

The FTC warned earlier this year that "cypto has several features that are attractive to scammers," a reason why reported losses in 2021 were nearly 6…

Read More

Pure IP Launches Microsoft Teams Partner Program for MSPs

By: Stefania Viscusi    12/1/2022

Pure IP's eVoc2 program is designed to help MSPs and telcos offer business telephony services with Microsoft Teams using Operator Connect.

Read More