Comings and Goings: MegaPath Expands Cloud and Customer Service Initiatives with New Hires

MSP TODAY NEWS

Comings and Goings: MegaPath Expands Cloud and Customer Service Initiatives with New Hires

By Laura Stotler

MegaPath, a cloud and voice services provider that is rapidly becoming a leader in the NFV space, has announced an expansion of the company. Two new senior hires will be added to the staff in an effort to expand the company’s marketing, product development and customer support initiatives.

The company has hired Arnaud Gautier as its new senior vice president of marketing and product management. Brenda Viloria will be the new vice president of customer care. Both new hires will report directly to Kurt Hoffman, president of MegaPath.

The new hires will be using their experience and knowledge of the telecom space to fuel the company’s expansion initiatives. Gautier has more than 20 years of marketing and product management experience with a focus in telecom. He will be working on market strategy and product development efforts for voice, connectivity, managed services and cloud offerings at MegaPath. Viloria also hails from telecom and has more than 20 years of experience with customer support and operations management. She will focus on enhancing the customer experience at MegaPath.

"This is a transformative year for MegaPath following two transactions that have positioned the company for growth in the cloud and unified communications services market," said Hoffman. "Arnaud and Brenda are talented industry veterans with valuable knowledge and experience that are both ideally suited to help lead the company in its next phase of product innovation and service excellence."

Last month, MegaPath expanded its Dedicated Internet Access (DIA) service portfolio, adding speeds of up to 1 Gbps throughout the U.S. The expanded services include increased reliability and scalability. In April, the company profited from the sale of its Managed Services business division to GTT Communications for $144.8 million in cash and $7.5 million in GTT stock.

Since the sale, MegaPath has been focusing on expanding core cloud services like hosted voice and unified communications. The proceeds from the sale are funding this development and solution expansion as well as being used to drive revenue growth and fund the new hires.




Edited by Eric Adams

MSPToday Contributing Editor

SHARE THIS ARTICLE
Related Articles

Latest NETSCOUT MSP Offering Aims for Increased IT Visibility

By: Luke Bellos    10/21/2021

To offer businesses and enterprises greater control over IT processes, NETSCOUT has launched a new Visibility-as-a-service offering to provide 24/7 ne…

Read More

Migration Discover Solution By BitTitan Enables Migration Assessments for Microsoft 365

By: Tracey E. Schelmetic    10/18/2021

Bellevue, Washington-based BitTitan recently announced the launch of its comprehensive Migration Discovery Solution. The company, which provides produ…

Read More

IBM and Deloitte Intro Managed AI Solution DAPPER

By: Stefania Viscusi    10/14/2021

Over the last 21 years, IBM and Deloitte have worked together to advance cloud and AI across the business landscape. Today, as organizations adopt hyb…

Read More

Ntiva Expands US Presence with Navakai Acquisition

By: Luke Bellos    10/14/2021

Ntiva has announced the acquisition of one of Colorado's most respected managed services providers, Navakai.

Read More

Scantron Technology Solutions and Arctic Wolf Launch Strategic Partnership

By: Luke Bellos    10/14/2021

Scantron Technology Solutions has joined forces with Arctic Wolf to offer customers cybersecurity solutions against rising threats in the digital worl…

Read More