Portuguese service provider Glintt is making a play in the MSP space and has chosen the AccelOps platform to launch its new operations. The company is using the analytics-driven IT operations management platform to gain insight into the impact security incidents have on business services that are running in the cloud.
The AccelOps platform provides integrated security and monitoring to offer a holistic view of the entire cloud and data center infrastructure through a single portal. The solution uses distributed real-time analytics technology to automatically analyze behavior patterns across servers, networks, security, users and applications. It quickly detects and resolves issues, while the AccelOps virtual appliance software manages all components on a single screen.
"AccelOps' ability to address businesses services is vital to Glintt," said Luis Martins, business unit manager of governance, risk and compliance for Glintt. "We can now collect integrated security, performance and availability information in real time from cloud infrastructure and from databases, which is something that other providers did not offer."
Increased and easily managed visibility helps Glintt avoid log time while also understanding the impact and risk that service disruptions have on the overall infrastructure. The MSP also benefits from multi-tenancy and the AccelOps platform may be scaled as a virtual appliance or deployed completely within the cloud. This is crucial for the expanding service provider, which maintains operations in Europe, Africa and Latin America serving the banking, telecom, health, trade, industry and public administration vertical markets.
MSPs are increasingly adopting management platforms that provide big data analytics in a bid to better manage their operations as well as provide valuable information to their customers. Research and Markets estimates the market value for big data-driven telecom analytics alone will hit $5.4 billion by 2019, as more and more service providers and customers understand the value of analytics-driven solutions.
Glintt evaluated a variety of analytics-based offerings before choosing AccelOps, said Martins. "AccelOps' SIEM capabilities glue everything together. It gives us visibility into incidents, as well as security, performance and availability. It's critical that we have the most up-to-date information, and with AccelOps, we can better serve our customers because we have a deeper, more complete view of our entire infrastructure."
Edited by Alisen Downey