2nd Watch Expands to Support Demand from Cloud Market

By Erin Harrison March 19, 2013

As part of its strategic expansion plans, IT operations and systems integrator 2nd Watch, Inc. is opening a new office in New York City.

Setting up a new location on the East Coast is in response to increased demand for cloud-based services, allowing 2nd Watch to better serve customers in the region, according to 2nd Watch Co-Founder and President Jeff Aden.

“Clients repeatedly tell us that compared to other services and solutions on the market, that we provide more reliability, have more expertise, and have more experience,” Aden said in a statement. “Our ITIL-certified team revels in delivering concrete business value, much as a highly-trained SWAT team takes the art of policing to the next level. We're glad to continue extending our expertise and physical presence to better reach to our key clients nationwide.”

With the opening of the New York City office, 2nd Watch is adding 25 new employees to its team, expanding sales, marketing and engineering support and accessibility to current and future clients.

According to Aden, the East Coast expansion improves direct access to 2nd Watch services and expertise for customers nationwide. With more than 200 public cloud projects completed in 2012, 2nd Watch guarantees 99.99 percent uptime on Amazon Web Services (AWS) architecture and engineering, “a fact borne out by the zero business impact customers experienced throughout the entire year.”

The company also recently introduced increased control for client over Service Level Agreement (SLA) options. The New York office will house an East Coast general manager, solution architects, sales representatives and additional customer support.

In November 2012, 2nd Watch was recognized by AWS for its commitment to expert cloud solutions and customer satisfaction by being named as an AWS Premier Consulting Partner.

As an AWS Premier Consulting Partner, 2nd Watch will help customers migrate to AWS as well as build a healthy, revenue-generating consulting business around AWS. Moreover, the company will also be able to enjoy valuable benefits including deeper technical engagement with AWS solution architects and unique access to AWS beta programs and the AWS Partner Advisory Council.

Edited by Rachel Ramsey