Managed service providers (MSPs) are right around the tip of the spear these days—if not the actual tip itself—when it comes to offering the growing slate of cloud-based operations and services we turn to routinely. This is particularly true with the growing mobile workforce, and it means companies like dinCloud are finding new opportunities to help MSPs that may not have a CSP relationship with Microsoft (News - Alert) as they can now partner with dinCloud to augment their other services.
dinCloud is now offering its services through the Microsoft (News - Alert) Cloud Solution Provider program, which allows dinCloud access to a slate of services commonly connected with MSPs including direct billing, the ability to create service packages, and the ability to directly manage, provision and support released products and services.
This gives dinCloud access to the complete customer lifecycle, and allows it to frame the best customer experience possible by being the endpoint of every step on that journey. Thanks to this new connection, dinCloud can not only host the relevant infrastructure as it does now, but it can also make support faster and easier to access since there's no longer a need to route through a third party first.
David Graffia, who serves as dinCloud's vice president of sales, commented “Customer demand for cloud services is growing and we see tremendous interest in Microsoft cloud technologies, such as Microsoft Office 365. Joining the Microsoft Cloud Solution Provider program further validates dinCloud’s commitment to customer satisfaction around the latest Microsoft cloud technologies, allowing us to drive innovative solutions and build stronger relationships with our customers. We are excited to be working with Microsoft, and look forward to developing a world-class cloud solution provider offering.”
MSPs have a lot of competition out there today, and the only way to get ahead is to offer the best in customer experience. Now, dinCloud has the ultimate opportunity to help MSPs shine in the marketplace.
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