MSP TODAY NEWS

LOGICnow Acquires Mac-MSP, Now Supports Mac Workstations

By Casey Houser

LOGICnow, the provider of its own cloud-based IT service management software, has long supported Windows PCs. Recent developments, however, will extend their capabilities to continue to provide a top class service for Macs.

The company just announced that it has released a version of its Take Control remote management tool for Mac – available in the MAX Remote Management platform that also targets Windows – and has also acquired Mac-MSP, a developer of cloud-based software for managed service providers (MSPs) that use Mac computers. Concerning this development and LOGICnow’s focus on remote management and monitoring (RMM), company Senior Vice President of Engineering Stephen Garland noted an increase in product demand that led LOGICnow down this path.

“Boosting our Mac capabilities is a major focus for us in 2016,” Garland said. “Due to historically lower market demand, RMM platforms have rarely included any form of dedicated Mac management capability, with the result that MSPs have not been able to focus as closely on Macs as PCs and have had less capability to deliver responsive Mac support. However, as Mac popularity has grown, so too has the need for MSPs to be able to support them.”

MAX has proven itself a valuable tool in the tasks of remote management, data backup, mail server responsibilities, and as a service desk. Previously, clients may have had gaps in their ability to monitor all computers on their networks and make sure their entire lines were secure. This should no longer be the case with LOGICnow’s new ability to handle Unix.

All issues surrounding MSPs will be on display this week at MSPExpo, which will take place in Fort Lauderdale, Fla. from the 26th through the 28th. While in attendance, administrators can see how they can best allocate engineering time and ramp up their organizations’ efficiency. By securing their network and moving to the cloud with third party tools such as LOGICnow, this step could be essential to companies who want to improve all aspects of their businesses and keep a close eye on everything happening in their networks. 

Edited by Kyle Piscioniere

Contributing Writer

SHARE THIS ARTICLE
Related Articles

MSP Dataprise Announces Majority Investment from Trinity Hunt Partners

By: Tracey E. Schelmetic    1/9/2020

IT managed services providers (MSPs) are a growing industry, and the good news is that investors are keen on these companies. Dataprise, an IT managed…

Read More

Managing Contingent and Blended IT Labor

By: Erik Linask    1/6/2020

The key to making contingent labor management easy for MSPs is finding the right platform, with the right tools and features to make the process effic…

Read More

India's Sify Technologies Recognized as "Major Player" in MCS by IDC

By: Tracey E. Schelmetic    1/3/2020

Chennai, India-based Sify Technologies Limited provides end-to-end ICT solutions, including telecom services, data center services, cloud and managed …

Read More

Synoptek Becomes Latest MSP Victim of Ransomware Attack

By: Laura Stotler    1/2/2020

California MSP Synoptek was the latest service provider to be hit by a ransomware attack before the holidays. The company was targeted by the Sodinoki…

Read More

VoIP Supply has Signed on as a Platinum Sponsor for MSP Expo & ITEXPO 2020, the #TechSuperShow

By: TMCnet News    12/23/2019

TMC announced VoIP Supply has signed on a platinum sponsor for ITEXPO and MSP Expo, both of which are held February 12 -14, 2020 at the Greater Ft. La…

Read More