MSP TODAY NEWS

Video Communications Service Provider AVI-SPL Receives Patent for VNOC Symphony Platform

By Laura Stotler

Video communications service provider AVI-SPL has received a patent for its VNOC Symphony management platform. The software solution automates the backend processes required to schedule, monitor and manage video conferencing and AV resources.

The new patent recognizes the VNOC Symphony’s process workflow automation for managing and controlling meetings. The solution enables users to easily schedule their own video meetings as well as check available resources, access reports and analytics and connect with VNOC if remote support is required.

“We strive to deliver differentiated solutions that address our customer's complex collaboration requirements," said Mike Brandofino, executive vice president of video and unified communications at AVI-SPL. "This patent award is a testament to the investments we have made on behalf of our customers and shows our commitment to enhancing the user experience regardless of what collaboration tool is being used."

Research and Markets forecasts the global enterprise video market will grow from $11.21 billion last year to $35.57 billion by 2018, at a rate of 25.9 percent CAGR. The firm attributes the prevalence of the bring-your-own-device (BYOD) culture as a major growth factor, creating a demand for enterprise video conferencing and streaming services among enterprises to keep employees in touch.

The mass adoption of cloud technologies and solutions has also helped to create virtualized surroundings for videoconferencing and technology improvements like high efficiency video codecs and features like indexing, captioning and transcoding have all helped propel growth. The report lists AVI-SPL as a major player in the sector, along with the likes of AT&T, Avaya, Cisco, Level 3, NTT and Polycom.

As more enterprises adopt video technologies and services, they will have a greater need to keep systems working at peak performance and utilizing resources efficiently. Automating the monitoring and management of these activities using a managed solution like VNOC Symphony presents a compelling option for organizations looking to save money as well as lighten their IT burden.




Edited by Cassandra Tucker

MSPToday Contributing Editor

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