For MSPs, the Promise of VDI Has Always Been Clear, The Delivery Model Hasn't

By Erik Linask

Virtual desktop infrastructure has never lacked strategic appeal.  It most certainly addresses a very real business need.  For MSPs, it offers a way to deliver secure workspaces, support distributed users, standardize environments, and reduce the operational mess that comes with managing endpoints.  The problem has usually been economic and operational, not conceptual, in that traditional VDI has often suffered from burdensome infrastructure, implementation complexity, and lack of real scalability in multi-tenant environments.  Those challenges have made it harder for MSPs to turn VDI into a repeatable managed service rather than a custom project.

A partnership between SteelDome and Kasm Technologies seeks to change that and enable MSPs to deploy virtual desktop environment in mere minutes.  Combining SteelDome’s StratiSYSTEM platform with Kasm’s secure, containerized VDI technology, the two are positioning the partnership around MSPs, OT environments, enterprises, and government agencies – but the rapid deployment, scalability, and security they promise should have strong appeal for MPSs, in particular, offering them a viable new revenue stream.

The real question is, does the joint offering make VDI easier to sell, provision, and operate across tenants? 

Kasm describes its platform as a browser-delivered workspace streaming environment built around zero-trust access, isolated desktops and applications, and elastic scaling.  SteelDome positions StratiSYSTEM as software-defined infrastructure for virtualization, storage, and resilient enterprise workloads.  When  you combine the two, the it seems MSPs should be able to stand up secure workspace environments quickly, without dragging customers through a long hardware and integration cycle.  In other words, yes, it should be easier to sell, provision, and operate.

The scalability and repeatability conversation is key because that’s where MSPs have often struggled with VDI.  They can usually make a single environment work, but scaling across many customers with different security requirements, different workload needs, and different economics has made it harder to keep service delivery efficient.

Kasm’s architecture should help.  Its Workspaces streams Windows, Linux, browser-based applications, and other workspaces directly into a browser, using isolation and zero-trust controls to keep data contained.  Kasm also says the platform can support desktop-as-a-service, remote browser isolation, and other use cases without relying on the heavier traditional endpoint model many legacy VDI environments still carry.  That can be a difference-maker because lightweight, browser-first delivery simplifies onboarding and support.

SteelDome also plays a role in making this an MSP-ready VDI solution.  The company is not selling a collaboration app or a remote access tool.  Rather, it provides software-defined infrastructure for virtualization, data resilience, and scalable environments.  In other words, SteelDome should be able to reduce the friction that can slow down VDI deployment by simplifying provisioning, reducing manual configuration, and eliminating the need to build a supporting tech stack. 

That means MSPs can start monetizing VDI almost immediately at a time when the VDI market is growing.  The Business Research Company  predicts the global VDI market will grow from $21.83 billion in 2025 to $25.89 billion in 2026 – and to $50.3 billion by 2030.  Clearly, there is a demand that MSPs can leverage. 

For MSPs, this is more than just a technology partnership.  It gives them a new, easier way to package workspace services in their portfolios.  Instead of viewing them as one-off infrastructure projects, MSPs could potentially treat VDI as an on-demand service layer that can be provisioned quickly for specific customer needs – secure contractor access, OT isolation, remote privileged access, temporary project environments, regulated workloads, and similar use cases, in addition to more standard remote workplace solutions.

That is especially relevant in OT and government environments, where access control and isolation matter more than customization.  In fact, Kasm has a history of supporting Department of Defense and government requirements, which means there is already a track record of delivering solutions for regulated and policy-driven access customers, where MSPs can add significant value.  That means, in addition to being able to deliver a more generic remote work that might be suitable for their broader customer bases, MSPs also have a VDI solution that can help expand their customer base or offer additional services to existing customers in government and other regulated industries. 

While faster VDI is a benefit, SteelDome and Kasm are really trying to reposition virtual workspaces for the MSP era as a service that is quicker to provision, easier to standardize, and better suited to modern security and access requirements than legacy VDI models.  For MSPs, it’s an opportunity to make virtual workspaces a profitable and operationally sustainable piece of their portfolio.




Edited by Erik Linask
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