Sherweb and Rewst Partner to Bring Automation and Efficiency to MSPs

The pressure on MSPs today is immense.  They are tasked with managing increasingly complex IT environments for their clients, often with limited resources.  Clients demand rapid response times, proactive security measures, and seamless service delivery, all while keeping costs under control.  In this environment, manual, repetitive tasks become significant bottlenecks, hindering MSPs’ ability to scale, innovate, and ultimately, remain competitive.  Industry research consistently highlights the growing complexity of IT management and the increasing client expectations as key challenges for MSPs.

In a strategic move to designed to empower MSPs in an increasingly demanding market, cloud marketplace and distributor Sherweb has partnered with Rewst, which provides an orchestration and automation platform built for MSPs.  This collaboration brings Rewst's powerful automation capabilities to over 7,500 MSPs within Sherweb’s ecosystem, directly addressing the critical need for efficiency and scalability in the modern MSP landscape.

Rewst directly tackles MSP challenges by offering a platform that automates core MSP processes. By automating tasks such as ticket triaging, user onboarding/offboarding, Microsoft 365 administration, and password resets, Rewst frees up valuable technician time.  In fact, Rewst estimates that MSPs can reclaim over 300 hours per month – time that can be redirected towards strategic initiatives, developing client relationships, and expanding service offerings, all of which are crucial elements for competitive differentiation.  Importantly, automation also reduces the risk of human error, leading to more consistent and higher quality service delivery, driving client satisfaction and retention.

“We understand that MSPs need more than just products – they need solutions that simplify their operations and amplify their impact,” said Benji Germain, VP of Product at Sherweb.  “Rewst is a game-changer for partners seeking to overcome operational bottlenecks, enabling them to shift focus to growth, customer satisfaction and long-term success."

A key feature of the Rewst platform is its extensive library of over 60 pre-built integrations.  Importantly, these integrations include Sherweb's own marketplace, along with other popular MSP tools available through Sherweb, such as Microsoft 365, Acronis, Bitdefender, SentinelOne, and others.  This deep integration allows MSPs to orchestrate seamless, end-to-end workflows across their toolsets, maximizing operational efficiency and ensuring consistent service delivery.

Rewst has built its automation tools to accommodate MSPs of all sizes.  Its low-code/no-code interface empowers users to easily customize and implement automation workflows without requiring specialized technical skills. The focus on ease of use allows MSPs to eliminate operational bottlenecks associated with many manual processes, in turn enabling them to achieve better outcomes for their clients while maintaining lean and efficient internal operations.

Rewst CRO Charlie Tomeo explained that the relationship was a no-brainer:  “Even before this partnership, we were seeing growing demand from MSPs to integrate Sherweb into Rewst workflows,” he said.  “Now, MSPs have the flexibility to purchase Rewst through Sherweb’s marketplace as well as automate purchasing and reconciliation of Sherweb licenses using our platform.  The potential business value for MSPs is substantial.”