The Future of Tech: AI Takes Center Stage, Security Remains Crucial

By Greg Tavarez

Happy Friday, readers. I hope you all have a wonderful weekend.

Now, to the news.

The technology landscape, as we all are aware of, continues to transform as tech companies innovate. Technology partners play a key role in shaping the future because they deliver solutions that empower organizations to thrive in the digital era.

TD SYNNEX, a global distributor and aggregator of technology solutions, released its third annual Direction of Technology Report, which gives a more detailed look into the direction the technology market is heading toward. The report, based on insights from technology resellers, systems integrators, service providers and MSPs worldwide, reveals a sector poised for big change and opportunity.

One of the findings is the increasing prominence of AI and GenAI technologies. Nearly half of the surveyed partners plan to offer AI-driven solutions within the next two years. As AI continues to reshape industries, technology partners are at the forefront and plan to use its power to deliver innovative solutions and drive business growth.

Sure, innovation takes center stage; rightfully so. But that doesn’t mean that security can't be a top priority for technology partners. The report stressed the importance of balancing technological advancement with strong security measures. Cybersecurity continues to be the top offering for partners, which only reflects the growing need to protect sensitive data and mitigate risks in an increasingly interconnected world.

“This year, we’re seeing much more detail on how partners are embracing the power of AI and cloud technologies while making technology more adaptable to the needs of their customers,” said Patrick Zammit, CEO of TD SYNNEX. “At the same time, they are balancing the need for robust security and regulatory compliance across all industries.”

The report also identified three other trends that are shaping the technology market in 2024:

  • Skill specialization and flexible solutions: Technology leaders recognize the importance of specialized skills and certifications, particularly in cybersecurity, data privacy and AI. They are also focusing on offering flexible spending solutions to cater to the evolving needs of their customers.
     
  • Collaboration and partnership: The report talks about the role of collaboration and partnership in the technology ecosystem. With nearly three-quarters of IT spending driven by partners, collaboration will be crucial to navigating increasing competition and technological advancements.
     
  • Regulatory compliance and ESG: Regulatory compliance and environmental, social, and governance standards are challenges for technology partners. They seek to offer technology solutions that help customers meet these requirements and contribute to a more sustainable future.

“By focusing on these key trends, companies will not only be ready to adapt, but to thrive,” said Jill Kermes, Corporate Vice President, Global Corporate Communications and Citizenship.

By focusing on these key trends, technology partners are in a strong position for success in the years to come. Just remember, adaptability, innovation and a strong focus on customer needs will be essential for thriving in this dynamic environment.


Edited by Alex Passett
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

MSPToday Editor

SHARE THIS ARTICLE
Related Articles

Lansweeper Acquires Redjack Unlocking Greater Visibility for Cyber Resilience

By: Erik Linask    7/17/2025

The integration of passive network discovery and application dependency mapping promises a new era of comprehensive asset intelligence, empowering org…

Read More

ArmorPoint Mobilizes Real-Time Threat Response for EU

By: Erik Linask    7/17/2025

In an era of escalating global cyber threats and stringent regulatory demands, ArmorPoint extends its mobile app to the EU, empowering professionals w…

Read More

KnowBe4 Unveils AI-Driven Email Security for SMBs

By: Erik Linask    7/16/2025

Addressing the persistent challenge of human error, KnowBe4 Prevent leverages advanced AI and behavioral analytics to proactively stop outbound email …

Read More

Datto SaaS Protection Product Review: A Detailed Look for MSPs

By: TMCnet Staff    7/10/2025

Datto SaaS Protection offers MSPs a mature, scalable, and integration-rich backup platform that addresses real risks with practical automation.

Read More

Closing the Gap: Barracuda Safeguards Critical Microsoft Entra ID Data

By: Erik Linask    7/10/2025

The new cloud-based solution fortifies defenses against critical identity data loss, ensuring business continuity and bolstering cyber resilience for …

Read More