ICYMI: What's Going on Around the MSP Space?

ICYMI: What's Going on Around the MSP Space?

By Greg Tavarez

Managing infrastructure in-house is a daunting task that requires specialized skills and constant vigilance.

This is where MSPs step in. MSPs act as trusted partners, taking care of a company's IT needs partially or entirely. They offer various services, from network management and security to cloud solutions and help desk support.

Because of the demand for MSPs, it’s only fitting that the industry has witnessed growth in recent years. Additionally, MSPs must stay up-to-date on the latest technologies. For example, on MSP Today, we’ve recently written about NinjaOne’s expansion of its platform offerings to provide enhanced capabilities in endpoint management, patch management and backup solutions. There’s also Liongard introducing its latest innovation: a Managed Attack Surface Solution tailored for SMBs, mid-market, and enterprise clients.

But here are some more news in the MSP space you may have missed:

Securden Launches Unified PAM MSP for Enhanced Security and Flexibility for Managed Service Providers

Securden recently launched Unified PAM MSP. This solution offers all-in-one privileged access management functionalities for MSPs. It caters to co-managed and fully outsourced IT operations models.

Key features include secure access, data segregation, and granular control. Benefits include cost reduction, increased efficiency and robust security.

ServiceNow Strengthens GenAI Leadership with New Platform Features

ServiceNow expanded its generative AI capabilities for IT workflows. New features include AIOps for faster issue resolution and Virtual Agent enhancements. ServiceNow Impact AI Accelerators help organizations gain value from AI investments. The company emphasizes responsible AI development and secure, cost-effective solutions.

Keepit SaaS Data Protection Proven to Deliver Rapid Recovery and Cost Savings After Ransomware Attacks

Keepit helps organizations restore data quickly and efficiently after ransomware attacks.

A Forrester Consulting study found Keepit's solution offers a significant return on investment.

Key benefits include reduced downtime, minimized data loss, and streamlined backup operations.

KnowBe4's 2024 Security Culture Report: Progress Stalls While Industries Diverge

KnowBe4's 2024 Security Culture Report finds overall security culture scores remain stagnant globally.

Smaller organizations outperform larger ones due to more efficient communication. Insurance, financial services and banking sectors lead in security culture. Government, manufacturing and education sectors struggle to meet security standards.

The report emphasizes the importance of AI-powered training for effective defense.

ReliaQuest and Aon Collaborate to Deliver End-to-End Security Solutions

ReliaQuest and Aon are collaborating to deliver end-to-end security solutions. This collaboration combines ReliaQuest's security operations platform with Aon's cyber risk expertise. The partnership aims to help organizations identify, mitigate, and recover from cyber threats. Clients benefit from improved threat detection, incident response services, and data-driven decision making.

Sangfor Omni-Command: An XDR Platform Redefining Cybersecurity

Sangfor introduced an on-premises XDR solution with extensive threat detection capabilities. It leverages big data analytics, AI and threat hunting to identify advanced threats. Security GPT, a generative AI tool, reduces alert fatigue and simplifies investigations. Sangfor Omni-Command offers a unified security ecosystem for optimized protection and cost savings.

In the MSP space, we'll continue to see how companies are developing innovative technologies to enhance security, streamline operations and help MSPs deliver exceptional service to their clients.

Edited by Alex Passett
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MSPToday Editor

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