Work-Life Balance for Security Pros? GreyMatter Mobile App Features Make it Possible

Work-Life Balance for Security Pros? GreyMatter Mobile App Features Make it Possible

By Greg Tavarez

The relentless sophistication of cyber threats (or what surely feels like a relentless barrage) demands a constantly vigilant security posture. Security operations teams, the guardians of an organization's digital infrastructure, face the unenviable task of staying ahead of a rapidly changing threat landscape. This pressure is further amplified by limited resources and the ever-present need for efficiency.

Fortunately, innovative technologies have emerged to empower today's security teams. One such advancement is the mobile security application. By enabling real-time threat monitoring and response from any location, mobile apps are transforming the way security professionals operate.

ReliaQuest, a provider of security operations automation, is at the forefront with its GreyMatter Mobile App. Since its launch just a year ago, the app has garnered significant user adoption and demonstrably improved the efficiency of hundreds of enterprise security teams. Early adopters have witnessed a reduction in their mean time to resolve security incidents – it's 40% faster, a testament to the app's effectiveness.

“The GreyMatter Mobile App gives security practitioners back their quality of life, while enhancing their ability to detect, investigate and respond to security threats anytime and anywhere,” said Brian Foster, ReliaQuest President of Product and Technical Operations.

Building on that, ReliaQuest announced that its GreyMatter Mobile App received new features following swift adoption and demonstrably positive impacts for hundreds of enterprise security teams. The new functionalities allow users to initiate fully automated responses to threats, such as phishing attempts, directly through the GreyMatter Mobile App.

This feature leverages AI and automation to generate intelligent recommendations that can be implemented across multiple security tools with a single click. This translates to even swifter threat remediation with minimal disruption to security professionals' workflows.

Additional enhancements rolled out include the ability to assign incidents to colleagues or the ReliaQuest Technical Operations team. Tagging relevant colleagues streamlines communication and allows for the full force of a security team to be brought to bear on an incident within seconds. 

Criminals often target organizations when they anticipate reduced staffing, such as during holidays or weekends. The GreyMatter Mobile App mitigates this advantage, and the new features are expected to further reduce response times.

“The enhancements announced today are the direct result of feedback from our customers and will have a significant impact, especially as threats become faster and more complex with AI and automation,” said Foster.

Ajay Rutledge, a security analyst at eMed Digital Healthcare, brought up an interesting take on how the app works in a real-world scenario.

“Just the other night I was at a Miami Heat game, and an alert came in, and I was able to jump on it, send some notes to my team, close it and move on,” said Rutledge. “This is exactly where the industry should be heading, given the threat climate and the way people work these days. It’s a huge benefit.”

The app, available to all GreyMatter customers and is supported on both iOS and Android devices, is there to let people live their lives worry-free.

Edited by Alex Passett
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MSPToday Editor

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