ArrowSphere Goes Digital: A Transformation for Faster IT Distribution

ArrowSphere Goes Digital: A Transformation for Faster IT Distribution

By Greg Tavarez

Let’s talk about Arrow Electronics.

Arrow works with more than 210,000 manufacturers and service providers, offering a vast product portfolio that assists businesses in designing, creating and managing technology. Their two main segments are global components, distributes electronic parts and offers value-added services; and global enterprise computing solutions, provides IT solutions including datacenter, cloud, security and analytics.

Among their offerings, the standout has been ArrowSphere. In the past, ArrowSphere has been known to deliver end-to-end cloud lifecycle management with features that include streamlined quoting and ordering, automated provisioning and comprehensive billing integration. The offering also lets users build and scale their business through analytics, integrated DevOps and customizable storefronts to manage their own transactions.

Well, to the delight of many, Arrow announced it evolved the ArrowSphere platform into a full-service digital experience for its customers in North America. The expanded platform provides channel partners and vendors access to Arrow’s services through a single interface. Containing new applications specifically requested by channel partners to help them better serve customers, the platform enables solutions and services to be quoted, purchased, fulfilled, deployed and managed with any combination of cloud, hardware, software and professional services.

The expanded ArrowSphere platform encompasses several new or enhanced applications, such as ArrowSphere Marketplace, ArrowSphere Deploy, ArrowSphere Cloud, ArrowSphere Connect and ArrowSphere MyBusiness.

ArrowSphere Marketplace is a digital marketplace where solutions from Arrow’s entire North America line card can be quoted, purchased and fulfilled. It includes a new “register a deal” function that gets quotes out the door faster.

ArrowSphere Deploy is a premium suite of tools that provides advanced assessments of cloud environments and the ability to view end-customers’ postures relative to cost, security and compliance controls.

ArrowSphere Cloud continues to evolve with multiple new dashboards for security, cost optimization, as well as a sustainability dashboard. This allows channel partners to measure cloud carbon footprint and gauge how their customers are performing against their green goals.

ArrowSphere Deploy automates product deployment into the four primary hyperscaler clouds: AWS, Google Cloud Platform, Microsoft Azure and Oracle Cloud Infrastructure. ArrowSphere Connect offers B2B connectivity solutions, such as API and EDI, to enhance the quote-to-cash process and facilitate efficient data sharing between Arrow and its channel partners and vendors. ArrowSphere MyBusiness streamlines and significantly speeds the quote-to-cash process and provides channel partners with real-time visibility into all their Arrow business and billing.

“At the heart of every successful digital ecosystem lies a platform that serves the needs of buyers, sellers, contributors and influencers,” said Shannon McWilliams, Vice President, Global, ArrowSphere. “We have worked with our customers to develop new digital capabilities that give them a more seamless way to acquire and manage the IT solutions they deliver to their customers at scale.”

Additional functionality including a renewal management application for hardware maintenance, software support and subscriptions will become available in late 2024.

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MSPToday Editor

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