MSP Expo Platinum Sponsor News: Syxsense Releases Platform Update to Help MSPs and MSSPs Optimize Performance

MSP Expo Platinum Sponsor News: Syxsense Releases Platform Update to Help MSPs and MSSPs Optimize Performance

By Greg Tavarez

The digital landscape is booming; with it, so do threats to our data and systems. Additionally, a worrying paradox is emerging — while cyberattacks become more sophisticated, the pool of qualified cybersecurity professionals struggles to keep pace. This talent gap is putting immense pressure on organizations, forcing them to explore innovative solutions to fortify their defenses.

According to the 2023 ISC2 Cybersecurity Workforce Study, more than half of organizations worldwide plan to turn to outsourcing or third-party security services to bridge the skills gap. The trend doesn't stop there, though. Another 65% of organizations actively embrace automation technology to streamline and strengthen their security posture.

Faced with an unprecedented talent drought, organizations are no longer solely focusing on in-house recruitment. Outsourcing and automation are rapidly becoming essential tools in the fight against cybercrime. As threats evolve and IT environments become increasingly complex, MSPs and MSSPs require powerful tools to ensure their clients’ security.

In this vein, we have MSP Expo Platinum sponsor Syxsense, a provider of automated endpoint and vulnerability management solutions. Syxsense is set to make a leap forward in managing complex, distributed enterprise environments with an update to its platform.

Side note: There is a fast-approaching chance to learn more from this MSP Expo Platinum sponsor at its three sessions that feature Syxsense team members Gene Kim, Director, MSP/MSSP and Channel, as well as Graham Brooks, Pre-Sales Manager; and Andrei Tchouvelev, Chief Information Officer. The sessions will take place during MSP Expo, part of the #TECHSUPERSHOW, taking place February 13-15 in Fort Lauderdale, Florida.

So, back to this news: Syxsense's update allows MSPs and MSSPs to streamline automation, achieve unparalleled scalability and fortify customer security like never before. Key highlights of the updated Syxsense platform include enhanced automation, scalability, improved security, a simplified user experience and integrated reported.

MSPs and MSSPs can alleviate alert fatigue through several key features. The new Syxsense Cortex introduces intelligent monitoring, actively identifying and resolving issues instead of simply flagging them, providing reassurance to users without overwhelming them with alerts. Moreover, the addition of a terminal interface enables users to execute commands or scripts directly on remote devices, facilitating rapid response to emerging threats and effective troubleshooting.

Syxsense also enhances integration capabilities for unified visibility and control, with built-in support for ConnectWise and Halo PSA, streamlining workflows and providing synchronized visibility across platforms.

Additionally, the integration of Duo Security with Syxsense's Single Sign-On simplifies authentication processes to ensure secure access for both teams and clients. Further advancements in Syxsense Cortex include bulk vulnerability remediation, automated script execution, personalized email alerts, and customizable dashboards, all designed to enhance automation capabilities, improve efficiency and streamline communication for Syxsense customers.

“Our automation engine, Syxsense Cortex, has always saved organizations time and money,” said Ashley Leonard, CEO and founder, Syxsense. “The addition of robust remote monitoring capabilities was a critical need we heard about from our MSSP customers, and we’re pleased to say that our platform now enables them to monitor, track, find, fix and report on customer issues with unprecedented ease. Without any additional effort, MSSPs can ensure their customers’ attack surface remains small and performance is optimized, leaving them with more time to service customers and grow their business.”

The updated Syxsense platform is available to existing customers and new partners.

To hear more from Kim, Brooks and Tchouvelev, join them for their sessions at MSP Expo 2024. Taking place February 13-15, in Fort Lauderdale, Florida, MSP Expo is the premier event for MSPs, offering a three-day experience combining conference education focused on growth strategies, networking opportunities, an exhibit hall full of the latest technologies and solutions to help MSPs build their businesses. Syxsense, an MSP Expo Platinum sponsor, will be in booth #438 in the exhibit hall.

Edited by Alex Passett
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MSPToday Editor

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