Simplify Communications with MSP Expo Sponsor Granite: Now an Official Microsoft Teams Operator Connect Partner

Simplify Communications with MSP Expo Sponsor Granite: Now an Official Microsoft Teams Operator Connect Partner

By Greg Tavarez

When it comes to business communications, navigating a myriad of providers and fragmented systems can feel like scaling a mountain, at times.

Enter Granite, a tech and telecom titan with the strength and clarity of its namesake.

Founded in 2002, Granite has ascended to become a well-known independent telecom player in the U.S., serving more than two-thirds of the Fortune 100 with 1.75 million voice and data lines under its belt. Granite guides these businesses and enterprises through the challenges of voice, data and cellular service with a single point of contact and unified billing. This means no more juggling multiple providers. Granite streamlines operations, providing a clear path to communication nirvana.

But the MSP Expo sponsor’s repertoire extends beyond mere simplification. Their arsenal boasts an array of solutions, from Access and UCaaS to mobile voice and data, and even MSP offerings for SD-WAN, network monitoring and management.

The story doesn't end there, though. Granite's commitment to excellence extends to the collaborative realm, as well. That realm is continuously being transformed by the likes of Microsoft Teams Operator Connect, a platform designed to streamline and centralize communication within the Teams environment.

The program allows businesses to ditch separate voice providers and manage both voice and Teams communications from a single interface, streamlining provisioning, billing and reporting. With Operator Connect, users can expect seamless call transfers, enhanced reporting capabilities, and simplified administration, all within the familiar Teams environment, effectively freeing them to focus on core tasks. (Learn more about maximizing the Teams experience at MSP Expo and ITEXPO, taking place February 13-15, 2024, in Fort Lauderdale, Florida, as part of the #TECHSUPERSHOW.)

As an official partner of Microsoft Teams Operator Connect, Granite allows businesses to easily connect to the Public Switched Telephone Network, or PSTN, when using Teams. Businesses will leverage Granite’s network and gain access to the PSTN, enabling high-quality voice calls while utilizing modern collaboration and conferencing tools directly within the Teams app.

This integration eliminates the costs associated with a traditional telephony infrastructure and provides administrators with greater flexibility and control through the Teams Admin Center.

“Through direct peering and integration with Microsoft Teams, Granite customers will benefit from fast, reliable and secure connectivity, fully automated provisioning, and cost-effective rates,” said Granite President and CEO Rob Hale. “Building upon our extensive track record of expertise and industry accolades, Operator Connect through Granite provides businesses with an easy way to connect and communicate.”

Being a partner in the Operator Connect program, Granite has the necessary expertise to help businesses improve productivity, reduce costs and streamline operations through Microsoft Teams.

Granite is a Silver sponsor of MSP Expo, taking place in Fort Lauderdale, Florida, February 13-15, 2024. Part of the #TECHSUPERSHOW, MSP Expo is the premier event for MSPs, offering a three-day experience combining conference education, networking opportunities, an exhibit hall full of the latest technologies and solutions to help MSPs build their business, and more. Granite will be in booth #723 in the exhibit hall.

Edited by Alex Passett
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