MSP Expo Sponsor Granite Amplifies Customer Assistance with Juniper

MSP Expo Sponsor Granite Amplifies Customer Assistance with Juniper

By Greg Tavarez

Granite Telecommunications and Juniper Networks have worked in tandem for several years. Whether it's been through a case study around the growth of AI-driven SD-WAN solutions (which are projected to see at least 30% growth in the near future, by the way) or Granite being recognized as Americas Managed Service Provider 2022 Partner of the Year by Juniper, it is certain that these two are cohesive.

As separate companies, Juniper Networks aims to streamline network operations and enhance end-user experiences. Their solutions provide a high level of insight (plus automation, security and AI) to achieve tangible business outcomes.

Granite, on the other hand, is a communications services provider offering voice, data and networking solutions to businesses across various industries. Granite delivers reliable and scalable services while also emphasizing a high level of customer support, making the company a key player in the telecommunications sector.

With a commitment to deliver specialized services for the unique requirements of its customers' verticals, Granite has been expanding its nationwide support to address the changing and growing needs of its customers. So, why not turn to a trusted partner like Juniper?

Therefore, the $1.8 billion provider of communications and technology solutions expanded its service offerings to include Juniper Networks' full stack of campus and branch services, including wired access, wireless access and SD-WAN, all driven by Mist AI.

Mist AI employs a blend of AI, machine learning (ML) and data science methodologies to enhance user experiences and streamline operations within wireless access, wired access and SD-WAN domains. Data is gathered from diverse sources, including Juniper Mist Access Points, switches, session smart routers, and firewalls, enabling comprehensive insights into user experiences.

These devices collaborate with Mist AI to optimize user interactions spanning from client-to-cloud, encompassing automated event correlation, identification of root causes, operations driven by Self-Driving Network, network assurance, proactive anomaly detection and other functionalities.

Leveraging Mist AI and a single cloud across the wired, wireless and SD-WAN domains means that Granite also saves time and money with client-to-cloud automation and assurance, while accelerating deployments with Zero Touch Provisioning and automated configurations.

Granite can now deliver more value to its customers with a broadened service portfolio that offers new highly differentiated services. These services are designed to improve the performance and security of networks in various industries and make it easier for businesses to manage their network infrastructure.

"As we expand our partnership, we are poised to elevate the customer experience to new heights by offering a full suite of Juniper solutions, imbued with the defining qualities of reliability, performance and security that characterize Juniper,” said Rob Hale, president and CEO at Granite.

Granite reinforces its dedication to delivering an optimal network encounter for its clientele with the incorporation of Juniper's comprehensive solutions.

Granite is a Silver sponsor of MSP Expo, taking place in Fort Lauderdale, Florida, February 13-15, 2024.  Part of the #TECHSUPERSHOW, MSP Expo is the premier event for MSPs, offering a three-day experience combining conference education, networking opportunities, an exhibit hall full of the latest technologies and solutions to help MSPs build their business, and more. Granite will be in booth #723 in the exhibit hall.

Edited by Alex Passett
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