ITEXPO Exhibitor RingLogix and Mondago Facilitate Seamless Voice and Contact Center Integration with CRM Platforms

ITEXPO Exhibitor RingLogix and Mondago Facilitate Seamless Voice and Contact Center Integration with CRM Platforms

By Greg Tavarez

RingLogix, a provider of quote-to-cash software for the delivery of white label VoIP and UCaaS solutions, empowers MSPs to offer reliable, feature-rich communication services. With a focus on innovation and exceptional customer experience, RingLogix offers a comprehensive suite of software solutions that drive growth and success for MSPs in the telecommunications industry.

An example is RingLogix's RingOS, a white label VoIP platform that allows partners to sell, provision, bill, and support their own branded VoIP and UC services. RingOS is an all-in-one platform that lets partners quote, activate, bill and support their UC and voice services.

RingLogix recently unveiled RingOS 2.0, which is a next-gen quote-to-cash platform for MSPs. RingOS 2.0's macro service architecture enables accelerated feature releases and reduced QA time, allowing MSPs to quickly respond to market demands. This allows MSPs to adapt and evolve at an unprecedented pace, enhancing service offerings and maximizing customer satisfaction.

Now, RingLogix has introduced its solution alongside Mondago, a distinguished pioneer renowned for its expertise in computer telephony integration, or CTI, solutions.

Mondago's comprehensive offerings encompass an array of functionalities, including presence management, desktop call control, call center toolbar, softphone capabilities and integration with a spectrum of more than 250 CRM and contact-centric business applications. This integration aligns with RingLogix's RingOS white-label UCaaS platform, thereby enhancing the scope of its voice and CCaaS solutions.

RingLogix's innovative RingOS platform with Mondago's integrations provides partners with an effortlessly marketable and deployable solution, one that elevates the efficiency and seamlessness of customer interaction and communication management.

Additionally, Mondago's CTI connectors give RingLogix's partners an optimal avenue for integrating CCaaS and voice solutions with a diverse range of CRMs, including industry giants such as Salesforce, Microsoft, Zoho and HubSpot, in addition to catering to various other specialized vertical applications.

“This partnership will have a positive impact on RingLogix’s partners’ ability to win more customers and grow their revenue dramatically,” said Wayne Landt, Director of Partner Success at RingLogix.

The RingLogix integration with Mondago's CTI connector stands as a testament to their dedication to delivering tools that redefine customer interactions and drive partner success.

RingLogix is an exhibitor of ITEXPO 2024. For the latest in business communications and technology tools, solutions, and strategies that are re-shaping how businesses operate and communicate, join the conversation at ITEXPO 2024, taking place in Ft. Lauderdale, Florida, February 13-15, 2024. Part of the #TECHSUPERSHOW, ITEXPO combines educational conference programming with a robust exhibit hall, networking events, and other activities, bringing together buyers and providers of business technology products and services. Along with ITEXPO, #TECHSUPERSHOW includes MSP Expo, IoT Evolution Expo, Future of Work Expo, Enterprise Metaverse Expo, Generative AI Expo, and more. RingLogix will be in Booth #438 in the exhibit hall.

Edited by Alex Passett
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