Telecom providers are venturing into the realm of video conferencing and unified communications, aiming to offer comprehensive solutions to their clients while fending off competition from established video providers. This strategic move allows them to diversify their service offerings, retain customers and capitalize on their existing infrastructure and expertise.
With the growing demand for remote collaboration and virtual interactions, telecom providers recognize the need to adapt to changing communication needs. By offering video conferencing and UC services, they meet these demands while keeping their clients within their ecosystem. This approach not only enhances customer loyalty, but also streamlines the communication experience by providing integration and interoperability across various channels.
The thing is, telecom providers need a way to offer video conferencing and UC services without surrendering those clients to established and now competing video providers. It’s as if they need a turnkey solution to assist with that.
Well, Oculum offers that turnkey solution via OmniUC, a white label video conferencing and UC platform designed for the telecom industry that is layered into existing voice applications with minimal development.
OmniUC is fully developed on WebRTC. It requires no apps, plugins or downloads, and is compatible across all modern browsers and mobile devices. Customizable branding enables telecom providers to set the appropriate graphical look and feel for their customers, while a rich feature set offers options such as presence, messaging, conferencing, collaboration, among others.
Additional details on primary features and benefits for telecom providers include:
- Security: End-to-end encryption on all features including messaging, conferencing and collaboration ensures that only authorized users can access a meeting and data shared.
- Custom Branding: A dedicated platform customized with logos, colors, fonts and features means end-users will immediately recognize the telecom provider's brand when using.
- Profitable Revenue Stream: OmniUC offers an immediate new revenue stream and profit center for telecoms to add video to current voice offerings. Additional features can be added for up-sell opportunities with existing and prospective customers.
“OmniUC offers telecoms a compelling new revenue source and more control over their own customers, among many other benefits," said Dan Anderson, CEO of Oculum.
Oculum was founded as a SaaS and Platform-as-a-Service technology innovator of video conferencing and UC for industry verticals. Positioned to deliver virtual experiences, Oculum enables organizations to securely communicate and collaborate on any device, any network, any time and any place.
Fully owning the OmniUC platform and product source code (coupled with direct engineering and development support), telecom providers are offered straightforward go-to market integrations and customized enhancements.
Edited by
Alex Passett