
Managed service provider (MSP) and IT strategy firm Bridgepointe has joined Evolve IP's partner program. The program is designed to match service providers and their clients with Evolve IP's suite of solutions, including communications, collaboration and digital workspace productivity offerings.
Bridgepointe specializes in consulting its clients on managed desktops, virtualization, cloud computing and IT infrastructure. The company also offers collaboration, UCaaS and CCaaS solutions through its architects and strategy consultants.
"Evolve IP's ability to integrate and bundle computing, communications, and collaboration solutions together solves a challenge that many of our clients are dealing with today," said Scott Evars, co-founder of Bridgepointe Technologies. "Their market-leading solutions like managed desktops that seamlessly integrate Teams, Zoom, and other voice video collaboration services far and away outpace other technology providers. We're thrilled to be able to match them with the right clients and prospects and the opportunity to grow both of our companies."
Through the Evolve IP partner program, Bridgepointe will provide four key offerings to its clients. The Virtual Desktops solution supports hybrid workforces through integrated, single sign-on virtual desktops and desktops-as-a-service. It includes multi-factor authentication with support for Real-Time Audio and Video (RTAV) as well as hosted Windows applications.
Bridgepointe will also offer Microsoft Teams Direct Routing, enabling employees to work anywhere and from any device. Features include business SMS, call recording with AI speech recognition, contact center capabilities and more. For more in-depth contact center needs, Evolve IP offers its Omnichannel Contact Center solution. It may be integrated with Microsoft Teams and digital workspaces and is designed to keep agents engaged with customers as well as the rest of a business.
Finally, Bridgepointe will offer Unified Communications through Evolve IP's UCaaS service from Cisco. The solution includes video, chat and conferencing with an emphasis on voice services that integrate with a variety of business applications.
"Bridgepointe prides itself on being a strategic partner and acting as an extension of their client's IT teams," said Tim Allen, EVP of business development and founding partner of Evolve IP. "We use those exact words when describing how Evolve IP works with our customers. Those shared values ensure that when Bridgepointe clients work with Evolve IP, they'll feel confident about the solutions being provided as well as how their clients' IT teams are supported."
Edited by
Luke Bellos