Ireland's Welltel to Boost Managed Services Offering with Acquisition of Novi

By Tracey E. Schelmetic

Welltel, an Irish end-to-end communications provider, announced last week that it has acquired Kildare, Ireland-based IT service provider Novi. The goal of the acquisition was to position a combined Welltel and Novi to be able to provide an integrated suite of managed IT services, cybersecurity services, remote working, phone systems, unified communications and secure connectivity to customers.

Headquartered in Dublin, Welltel is a voice and call recording specialist that designs, deploys, manages and supports enterprise grade communications, compliance recording and performance management solutions. Novi is a cloud services provider that delivers bespoke cloud solutions: hybrid, private, public and multi cloud. It counts among its customers high-profile companies such as Irish Funds, Mater Hospital, O’Brien’s Fine Foods and Expert Electrical.

The acquisition will enable Welltel to expand and enhance its cybersecurity and managed service offering, according to the companies. While Welltel will continue to provide specialized communications and telephony services and solutions, it has now added Novi’s experience in securing and optimizing companies’ networks. This equips it to offer fully integrated communications and managed IT cybersecurity services –opening new market opportunities for the company.

“The Welltel and Novi teams share a very similar vision of enabling growth for businesses which made this acquisition a natural fit,” said Ross Murray, CEO of Welltel, in a statement. “We were deeply impressed with the strength of Novi’s client base and recurring revenue growth, as well as its proactive approach. Novi’s consistent revenue growth is founded on its ability to acquire and retain high profile customers.”

Current Novi customers will now be able to access Welltel’s managed business communications suite, including telephony services for Microsoft Teams, business broadband and SD-WAN services. The purchase of Novi is Welltel’s second acquisition this year. In February, the company purchased ICT provider Invisitech.

To learn more about how managed service providers (MSPs) can help your business, make plans to attend MSPEXPO, part of the #TECHSUPERSHOW series. MSPEXPO has been designed to help service providers understand how they can drive more recurring revenue, increase the valuation of their companies, grow their networks and deliver better customer service. It will also help companies looking for MSP partners to understand how MSPs can help them grow. The show will take place from February 9th to 12th, 2021, in Miami Beach, Florida. For more information or to register, visit the show website.  




Edited by Maurice Nagle
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

MSPToday Contributor

SHARE THIS ARTICLE
Related Articles

3 Key Differences Between Turnkey and Custom-Build Command Centers

By: Contributing Writer    9/16/2026

Modern command centers serve as highly connected environments where operators work with large displays, multiple data sources, integrated technologies…

Read More

SkySwitch Bets Native AI Can Turn UCaaS Partners into Workflow Specialists

By: Erik Linask    9/1/2026

AI-powered UCaaS is transforming how MSPs and technology providers serve SMB customers by combining voice automation, customer experience, and busines…

Read More

4 Benefits of 24/7 Managed IT Support Services

By: Contributing Writer    8/26/2026

Modern IT environments grow more complex by the quarter, leaving internal teams stretched thin across expanding cloud infrastructures, security protoc…

Read More

We Asked Four AI Assistants to Recommend an MSP. Here Is What Decided the Answer

By: Contributing Writer    8/25/2026

A buyer who used to search "managed IT services near me" now asks ChatGPT which provider suits a 50-person firm. The assistant returns two or three na…

Read More

From Visibility to Action: Pure IP Is Rethinking Enterprise Technology Cost Management

By: Erik Linask    8/20/2026

As distributed enterprises struggle with rising carrier costs, unused services, billing errors and complex infrastructure, continuous technology cost …

Read More