When it comes to today's digital ecosystem, Managed Services Providers (MSPs) play a vital role in the dependability and reliability of the IT services organizations deploy. They ensure the systems that are in place are always working and protected to keep the operations of the customers fully functional at all times. Secure Data Technologies, Inc. (Secure Data) has been growing its managed services solutions in the Midwest as well as the rest of the country by delivering innovative solutions in a wide range of infrastructure technology segments.
Secure Data provides IT solutions in the development, testing and implementation of innovative technology solutions and technology-based business strategies. It enables business transformation by providing its clients hardware, software, managed and professional services in collaboration, data center, networking and security. Delivering these comprehensive services saves organizations the cost of paying the skyrocketing salaries for in-house IT professionals, which is not affordable for many of them.
The company manages the assets of its customers with root-cause analysis, performance and availability management, continuous baselining and learning, visibility, alerting, reporting and more, so decision-makers can have the best information to manage existing technology or deploying the next generation of services they need to succeed.
“Managed Services is a business decision,” says Dana Steffey, Founder and CEO at Secure Data. “Our clients see SecureAssist as simply a tool to reduce risk and improve productivity with the added benefit of being a predictable monthly operating expense.”
SecureAssist has been designed with a powerful online client platform with an easy to use interface and a modern executive dashboard that gives administrators online ticketing and activity management tools. In addition to providing these functionalities to company executives, it has active account management, proactive monitoring, reactive break-fix and maintenance and circuit health management.
The platform can also be fully customized to address the particular technological and service needs of each organization, covering virtually every environment with a manufacturer agnostic delivery system. SecureAssist provides support in compute, conferencing, contact center, data storage, data backup/recovery, intrusion prevention, security information and event management, and more.
The services MSPs provide are now being used by organizations of all sizes because of the increased complexity in ICT. According to Mordor Intelligence, the global managed services market is expected to grow at a compound annual growth rate of 10.20 percent until 2020, reaching $229.59 billion. For companies such as Secure Data, it means great opportunities not only for the customers it serves in the Midwest, but also the North American region.
Edited by
Alicia Young
