Carousel Industries Hires Exec for Managed Services Lineup

Carousel Industries Hires Exec for Managed Services Lineup

By Frank Griffin

The right talent can propel businesses to new heights, and in the IT sector companies go all out to acquire the person they think will make that possible. As the market continues to grow in the managed services and cloud-based IT consumption segments, Carousel Industries has announced the appointment of Rich Montefusco as Vice President of Managed Services.

Carousel Industries designs, implements and supports solutions that are custom-made to meet the specific needs of each customer with professional and managed services that can be deployed in the cloud with the agility and flexibility to scale and add new technologies.

Carousel hired Montefusco with the goal of driving new sales opportunities and lead its Managed Services practice strategy, according to the company. The Chief Revenue Officer of Carousel Industries, Jim Marsh said, “Our continued investment in the managed services space, including the appointment of Rich to his new position, is in direct response to the needs of our customers and reflects our ongoing commitment to this area.”

Rich Montefusco is an industry veteran that brings more than two decades of experience in the segment with companies such as Siemens, Network Dynamics, Ameritech, Global Convergence, Pangaia Partners and Unify by successfully running managed services practices.

Montefusco said, "Organizations are demanding a new model where they consume IT-as-a-Service (ITaaS). By combining cloud deployment options with robust service offerings, Carousel enables customers to utilize technology in the way most effective for their business."

Managed services are essential in today's highly technical and complex environment, because the day-to-day management of voice, video, and unified communications capabilities can quickly overwhelm most organizations. The Carousel managed services platform gets rid of the complexities so companies can focus on their competencies instead of wasting time and resources to address these issues.

According to Carousel, it establishes a framework for ensuring a consistent and efficient service delivery so the operations of an organization is always up and running. Company representatives provide assistance throughout the entire engagement lifecycle by acting as advocates on behalf of customers. They are able to assess current voice, video or unified communications solutions to determine whether on premises or cloud models best suits their needs for managed services engagement.

Once the right option is selected, Carousel moves on to improve the performance and reliability of the entire communications stack, while at the same time ensuring the right steps have been implemented to prevent outages and disruptions. This includes protection against security-related losses in revenue, productivity and data by carrying out real-time monitoring of network assets and network connectivity. 




Edited by Kyle Piscioniere
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

Contributing Writer

SHARE THIS ARTICLE
Related Articles

SonicWall Powers Secure Access for Missouri MSP, Improving Cybersecurity and Network Access for Clients

By: Erik Linask    6/27/2025

With SonicWall, Stronghold Data delivers a modern, secure remote access solution that ensures access to networks and resources and improves cybersecur…

Read More

Guardz Unleashes AI-Driven ITDR to Combat Escalating Identity-Based Threats

By: Erik Linask    6/26/2025

The launch of Identity Threat Detection and Response (ITDR) gives MSPs the tools to defend SMBs against increasingly sophisticated attacks targeting u…

Read More

Barracuda Managed Vulnerability Security: A Proactive Shield Against Escalating Cyber Threats

By: Erik Linask    6/26/2025

Barracuda's Managed Vulnerability Security is a fully managed scanning and risk assessment service powered by its global SOC.

Read More

Can MSPs Cut Microsoft Teams Incident Management Time by 50%? Martello Says Yes

By: Erik Linask    6/18/2025

New research shows MSPs can achieve a 50% reduction in labor required for Microsoft Teams incident management by using proactive monitoring and advanc…

Read More

Supercharging Your MSP with AI at SuperSummit 2025 in Dallas

By: Erik Linask    6/18/2025

SuperSummit 2025 features targeted content and education to help MSPs capitalize on the AI revolution to improve there businesses models and operation…

Read More