NaviSite Introduces Managed Services for DaaS Solution

NaviSite, a managed application and service provider, recently announced that it has expanded its cloud Desktop-as-a-Service (DaaS) portfolio with a new suite of managed services designed to facilitate customers’ cloud adoption efforts. DaaS significantly simplifies organizations’ abilities to manage desktops through a virtualized model that cut costs and is inherently scalable. Furthermore, it allows enhancements or updates to be rolled out across the enterprise almost instantly, ensuring business continuity and comprehensive disaster recovery options.

NaviSite’s new Managed DaaS Services portfolio is comprised of three primary categories. The consulting and implementation services include Golden Image and desktop network design, image container buildout, UAT testing and optimization, user data and settings migration and desktop provision. The company’s desktop image management services automatically carry out all necessary updates and patches to desktop images, while robust security capabilities ensure their integrity. Lastly, the introduction of 24/7/365 administrative and end-user support services help realize the full potential of the company’s DaaS solutions and build customer loyalty through consistent help desk scenarios augmented by technical specialists.

“Moving physical desktops into the cloud can unlock compelling benefits for enterprises including streamlined deployment, reduction in operating costs, support for pervasive mobility, and improved security,” commented Sumeet Sabharwal, General Manager of NaviSite. “However, one of the biggest barriers to adoption has been both the complexity involved in designing and deploying an optimal DaaS solution and the ongoing expertise required to operate it effectively. Our Managed DaaS Services have been designed from the ground-up to offer customers a comprehensive, personalized, and complete outsourced experience.”

DaaS is one of the newest cloud virtualization trends, but is an integral part of simplifying and unifying business operations and moving management capabilities to a central, cloud-based point. NaviSite’s offering is intended as a turnkey solution that brings these advantages to fruition without necessitating deep IT investments that can risk counterbalancing the cost savings brought by desktop virtualization in the first place. The company has prioritized customization so that customers can personalize it to meet their individual needs, based upon core capabilities such as configuration management, security, patching and end-user services.