Continuum Announces Managed Backup Platform for MSPs Built on IBM Cloud Infrastructure

Continuum has become the latest company to take advantage of IBM’s SoftLayer cloud infrastructure solution. The company has rolled out its Continuity247 managed backup platform, designed to help MSPs meet the backup needs of their small and medium-sized business clients.

The platform helps service providers monitor, troubleshoot and remediate problems to ensure business backups run smoothly at all times. By helping MSPs automate these backup and disaster recovery (BDR) tasks, they may focus on other operational and service delivery issues. And because the SoftLayer infrastructure is open source and facilitates OpenStack clouds, service providers may maintain their existing third-party vendor relationships when using Continuity247.

Benefits include the ability to manage all backups via a single pane of glass that includes remote access to all appliances, protected machines and the cloud. Service providers may also add Continuum’s Remote Monitoring and Management (RMM) platform to the mix, which features the company’s NOC support as well as alerts, integrated ticketing, remote control and antivirus software and reporting.

"When it comes to BDR, MSPs face a number of challenges with perhaps the most time consuming being the monitoring and management of client backups," said Dee Zepf, vice president of products and technical services at Continuum. "Continuity247 is a world-class offering that is a game changer for our MSP partners because every aspect points to greater reliability, flexibility, convenience and better margins."

The new offering is built on the Continuum’s R1Soft backup technology, which is already being used to protect close to 250,000 servers by more than 1,800 web hosting providers. It is being offered through several types of packages with monthly pricing, so MSPs need not be locked into an annual contract. The packages are built to be scaled to meet the changing needs of service providers, and enable easy optimized storage across clients.

Last week, IBM announced Block Storage and File storage for bare metal and virtual servers built on SoftLayer. The new offering is designed to provide companies like Continuum with more flexibility and choice over storage speed, type and durability for optimizing cloud infrastructure performance as well as costs.