Masergy Gives IT Professionals Control Over Infrastructure in Real-time

By Michael Guta

Today's IT professionals have to manage on premises infrastructure, cloud environments, mobile integration and a global threat level that is growing more powerful by the day. Maintaining a safe ecosystem therefore requires proven solutions from reliable vendors that allow IT professionals to manage and control their infrastructure with complete visibility. Masergy Communications Inc., a global provider of managed networking and cloud services, has introduced the industry's first mobile app for global on demand bandwidth with a new level of cloud network management convenience.

The new Masergy Intelligent Service Control Mobile Application for Android and iOS devices gives IT professionals the tools they need to manage and control their IT infrastructure from anywhere in the world. It provides global on-demand network elasticity and control for cloud computing and different business application needs.

This is an important feature as the number of mobile workers continues to increase around the world. Close to one third of the workforce in the US and Europe is now working away from the office, and this means they need safe and reliable access to the corporate network at all times no matter where they are.

A cloud environment is only effective if your network has the ability to deliver the performance needed by businesses for strategic IT initiatives. The Masergy solution is customizable by design to allow each organization the flexibility to connect multiple locations while delivering identical user experience throughout. This includes making changes in real-time to the organization's global cloud network with the Intelligent Service Control and its cloud-based software defined network control.

Changes can be made on-demand or as pre-scheduled service modifications from anywhere and on any web-enabled device. The bandwidth can be dialed up or down to meet any application needs, and the port size and service planes can be increased or decreased with a click of a mouse or a swipe on a smart mobile device.

The application allows IT administrators to: modify bandwidth on a global basis in real-time; easily respond to network modification requests; submit trouble tickets and check status; view planned maintenance; and view status of customer owned critical infrastructure.

"IT administrators are often tasked with network modification requests on a moment's notice. Masergy's latest innovation in software-defined network control simplifies this issue by allowing administrators to oversee and modify global network settings from any mobile device," said John Dumbleton, senior vice president of business development for Masergy


Edited by Maurice Nagle
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